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The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel

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705 E Houston St, San Antonio, TX 78205 (Formerly Emily Morgan Hotel)
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1 room 1 adult
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The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel
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934 Reviews from our TripAdvisor Community

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San Antonio, United States
2 of 5 stars Reviewed yesterday NEW

Beautiful building in great location. Room was not clean. Bathroom was disgusting. Long-term neglect, not just a bad day for the cleaning staff. Grime, dust, toothpaste spatter, sticky floors. Fan in BR did not work, steamed up the entire room. Wet walls in BR caused stains to run down the walls. Terrible. See thru doors on BR is asinine in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gary M
Longwood, Florida
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great business location across the street from the Alamo and near the River Walk. A fun location with good service. 4+ star experience. Good breakfast. Must valet park but convenient. Great location within walking distance of great restaurants and things to do. Historic building renovated to good accommodations. I highly recommend the Emily Morgan for business travelers to San Antonio.

Helpful?
Thank TomGibb
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Mr. Gibb, Thank you for taking the time to share a review of your recent visit. I am glad that our location and service levels delivered the 4+ star experience that you and we expect. We look forward to your return to the Alamo City. Warm regards, More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Although we are locals, we decided to have a staycation weekend when going to a show at the Majestic Theatre. The hotel staff was fantastic and the proximity to everything downtown was perfect. We will definitely stay here in future weekends!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David U
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear David, Wow, thank you for the great review of your recent visit. We are excited that you enjoyed your staycation weekend and look forward to many more at The Emily Morgan. As you know, our location is perfect for Fiesta parades and other leisure activities. We look forward to the next visit!! Best, Angela More 

Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You can always count on The Emily for a great stay with no bad surprizes. But sometimes they add little extras that are good surprizes like the new addition of makeup mirrors - most other hotels don't pay attention to those details. Always clean, friendly, reliable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rhonda H
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Rhonda H, Always great to hear feedback from one of our frequent guest and we are glad you noticed some of the new additions in our guest room. I hope you have also experienced our new luxury transportation service which can drop you off within a 3 mile radius of the hotel. Our Mercedes SUV and one of our... More 

Escanaba, Michigan
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in Room 911 for one day visit to San Antonio. Very nice room. Very comfortable surroundings and bed. Very clean and well maintained. Valet and check in staff very friendly and helpful. Only complaint would be lack of microwave and fridge. For the price of the room it should be a must have. Superb location across from Alamo, short... More 

Helpful?
Thank DennisLHopkins1
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Mr. Hopkins, Thank you for sharing feedback about your recent visit. It was great to hear that overall you had a nice experience. I did want to clarify that we only have refrigerators in our Junior and Executive Suites. Unfortunately, we do not offer microwaves in the hotel. If you are not booked for one of these types, we... More 

Houston, TX, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel is in a GREAT location overlooking the Alamo...and that is about the only good thing it has going for it. Subpar, old rooms, below average service, a ridiculously long time to check out and no decent parking options b/c it is downtown San Antonio. Not worth the money at all.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alexander B
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Alexander B, I appreciate you taking the time to write a review about your recent stay. I would be happy to discuss your stay experience directly, to understand your concerns with both our rooms and service. I want to apologize that we did not meet your expectations. Our guest rooms, lobby, restaurant, etc. were all renovated within the last... More 

Hurricane, Utah
Level Contributor
166 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in room 1014 at the Emily Morgan on 1/9 and 1/10/16. We choose this hotel because it was across the street from the Alamo, got good reviews and seemed to be up scale. We were really looking forward to our stay. Unfortunately, the experience was average, not particularly upscale and not as good as a number of Hampton... More 

Helpful?
Thank Peter K
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Peter K, I appreciate you taking the time to provide feedback about your recent stay. It was great to hear that you enjoyed our location, style of our lobby, service experience at check-in and in valet and our breakfast buffet in Oro Restaurant. However, I was disappointed to read that we did not provide timely housekeeping service and did... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel with very professional, helpful staff. The rooms are nice; however because it is an old building renovated into a hotel the room are oddly shaped sometimes. The location is great except for not being right on the Riverwalk. However, it is right across the street from the Alamo. Also, there are not very many rooms... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 780brandonh
Angi T, General Manager at The Emily Morgan San Antonio - a DoubleTree by Hilton Hotel, responded to this review

Dear Brandon H, Thank you so much for such a great review. It’s always great to hear about good guest experiences. I am so glad you experienced our new luxury transportation service that provide a drop off within 3 miles of the hotel. This service is now available 7 days a week and our drivers, David and Billy, are very... More 

Austin, Texas
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right next to The Alamo and offering rooms with a view this is the place to stay to enjoy The Alamo area and The Riverwalk. There is lots to do on foot from here and not having to even think about driving or parking made the stay much more pleasant.

Helpful?
2 Thank dugbrown
Laguna Beach, California
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 9 days in SA visiting family. It was great to return back to the hotel to friendly faces starting with the valet staff. Thomas the valet who was there when we first drove up after a 2 day drive from Los Angeles, welcomed us with a smile and a helping hand. He made us and our traveling companion... More 

Helpful?
Thank david g
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