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All 353 San Antonio hotels

The Fairmount

4.0 of 5 Hotel   |   401 South Alamo Street, San Antonio, TX 78205 (East Side)
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The Fairmount
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Ranked #218 of 353 Hotels in San Antonio
A recent review
5 of 5 stars Reviewed September 9, 2014
Shantella W The Woodlands, Texas, United States
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94 reviews from our community

Traveler rating
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    13
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    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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The Woodlands, Texas, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 9, 2014

A great value on an amazing location, across from the Henry B Gonzales Convention Center and walking distance to Riverwalk and La Vallita Historic Arts District. The room was very clean, but I would advise attention to detail, ensuring any hair from previous visitors or dead outdoor pests are cleaned out before visitors check in. Overall, a great stay; Amazingly... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2014

Had a great time. Wonderful hotel that had that old style feel as if staying in a turn of the century hotel. Staff was great as was valet service. Room was amazing got one on first floor away from street and elevator. Would love to revisit again.

Was this review helpful? Yes 1
FairmountHotel, Manager at The Fairmount, responded to this review

Hello Thank you for staying with us at The Fairmount Hotel. We are pleased to hear you had a great stay and our staff was very attentive and accommodating. We always enjoy when our guest leave happy and wanting to return back. Please come back and become apart of our Preferred Guest Program, which allows guest to book directly through... More

Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 15, 2014

I booked this hotel after passing by it several times last year. A short ride from the airport. When we arrived there was a beautiful white Bentley parked in the front which set the level of expectation. PROS: We arrived in the small lobby to the smell of freshly baked cookies. The check in process was quick and easy. Bring... More

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FairmountHotel, Manager at The Fairmount, responded to this review

Hello Thank you for staying with us at The Fairmount Hotel, we are so pleased to hear you had such a great amazing stay. We are happy to see guest like and notice our fresh baked cookies and lemonade. We are still continuing to make changes here and there to the lobby. We have coffee and fruit set out every... More

Austin, TX
Contributor
19 reviews 19 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 1, 2014

Not on the River Walk, but next to La Villita and across from Hemisphere Park. The Fairmount is a historical hotel in the Guiness Book of Records as the Largest Building ever moved. I like it because its away from the River Walk / Alamo madness a bit, closer to the more "funky" places along South Alamo and the King... More

Was this review helpful? Yes 1
FairmountHotel, Manager at The Fairmount, responded to this review

Hello! Thank you for choosing The Fairmount for your hotel stay! It is always a pleasure seeing guest come back and give us reviews, good or bad. I apologize about the breakfast, we are actually in the process of starting in room service for breakfast where we take it up to your room at your desired time. We hope you... More

Corvallis, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2014

Filthy worn room. TV didn't work, phone didn't work even to call desk. Pet policy had changed in march to only allow 20 lbs and under. My dog weighs 30 and spent the night in the car. Couches sitting outside a

Was this review helpful? Yes 1
FairmountHotel, Manager at The Fairmount, responded to this review

Hello Thank you for the feedback you have left for us to use to make our hotel a better experience for the next time you or any guest come to stay at our hotel. We always take the feedback we receive online as well as in person to make a better enjoyable stay for our guest, as we always enjoy... More

Kingwood, Texas
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2014 via mobile

I love this hotel. It's location is perfect. It is unique and each room is different. But I would recommend a few updates: more plugs or outlet strips, coke machine, ice machines available, toiletries in the bathroom (mine didn't even have soap), and someone to valet and help with luggage who is not the front desk clerk. BUT this is... More

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FairmountHotel, Manager at The Fairmount, responded to this review

Hello! Thank you for choosing The Fairmount Hotel for your hotel stay in San Antonio. We would like to thank you for your feedback, it is always nice to hear back from guest about their experience with us. We have actually started a small gift shop into our hotel near the front desk, we have Cokes, Diet Cokes, Sprite, Dr.... More

New York, NY
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 4, 2014

This was one of the worst hotels I have ever stayed in. I was very dissapointed with my stay. So much so that I need to share with you the following: -The room was not properly cleaned. The coffee mugs still had coffee remnants in them. - The bed was extremely uncomfortable and felt more like it was from motel... More

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FairmountHotel, Manager at The Fairmount, responded to this review

Hello! Thank you for staying with us at The Fairmount Hotel, I would like to first off apologize about the stay you had with us. We always enjoy the good and bad reviews we receive, we use the feedback to address the issues we need to fix or work on to make a better pleasant experience for all our hotel... More

Shiner, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 13, 2014

I have a few hotels that are my favorite when it comes to staying downtown in SA.... When my husband surprised me with a quick anniversary getaway, and told me on the way that we were NOT staying at one of my usual picks, I was a little worried. As soon as we pulled up at the Fairmount, I was... More

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FairmountHotel, Manager at The Fairmount, responded to this review

Thank you for your kind words, we are very pleased you and your husband enjoyed your little getaway here at The Fairmount Hotel. We always enjoy it when we see returning guest , who love the hotel as much as we do. We look forward to seeing you again! Thank you, Marissa Torres More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 16, 2014

This is supposed to be a 3.5-4 star hotel. I was here for a conference and paid >$150 per night. All I can say is that this is a horrible place to stay, hands down. - dirty linen (looks like dried-up blood) - peeling wall paper and paint on ceiling - broken window - air conditioning that does not cool... More

Was this review helpful? Yes
FairmountHotel, Manager at The Fairmount, responded to this review

Hello, Thank you for staying with us at The Fairmount, I do apologize about your experience during your last stay. We are addressing these issues as we see them, we do appreciate the feedback we receive in person or online. It lets us know what we need to do so our guest can enjoy their stay and want to come... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 10, 2014

Bottom line, most of the people on here are being dramatic. After reading the reviews on here I was prepared for a "Money Trap" type situation (if you are too young to know what that means....go watch the movie.) Definitely exceeded my expectations based upon most of the reviews on here. Maybe we got a good room, or maybe they... More

Was this review helpful? Yes 1
FairmountHotel, Manager at The Fairmount, responded to this review

Hello Thank you for staying at The Fairmount Hotel, I am glad you had a decent experience. I would also like to thank you for the feedback you have give us, yes we do take the feedback to address what needs to be. We are slowly but surely updating our hotel for a better enjoyable experience for our guest. I... More

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Additional Information about The Fairmount

Address: 401 South Alamo Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmount 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
The Fairmount Hotel San Antonio
Fairmount San Antonio
Fairmount Hotel San Antonio

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