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Courtyard San Antonio SeaWorld/Westover Hills

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11605 State Highway 151, San Antonio, TX 78251
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Courtyard San Antonio SeaWorld/Westover Hills
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Courtyard San Antonio SeaWorld/Westover Hills
Courtyard San Antonio SeaWorld/Westover Hills
Courtyard San Antonio SeaWorld/Westover Hills
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisiana
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was very easy to find, and check in was reasonably quick. The room was nice with plenty of space, a comfortable bed, and the hotel itself was overall clean. There were several people enjoying the pool which was a good size and had a very patio area. Only two complaints. First, the toilet was not cleaned very well... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel and it's staff are amazing! They hotel is gorgeous (although they were doing facade renovations which were loud the day we checked out). The pools were great and always had towels for guests even late at night! The swim up bar was awesome (DH took advantage of this amenity) Rooms was lovely. The best was the shuttle to... More 

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Brian B, Front Office Manager at Courtyard San Antonio SeaWorld/Westover Hills, responded to this review

Dear Birthday Girl and Family, Our associates look for any way to enhance your stay while visiting the Courtyard by Marriott at SeaWorld/Westover. Upon learning it was your Birthday weekend, and you choose to stay with us, we were not going to pass on the opportunity to celebrate the occasion. Thank you for making us a part of your special... More 

common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Uncomfortable beds, room wasn't very clean, pool needs repairs, mattress smelled like pee & lots of trash in the sofa bed. They did clean the sofa bed but didn't offer a new mattress. It's NOT worth the money!!! The location is good for Sea World.

Was this review helpful? Yes 1
Brian B, Front Office Manager at Courtyard San Antonio SeaWorld/Westover Hills, responded to this review

Dear Valued Travel, Our staff at the Courtyard by Marriott at SeaWorld/Westover Hills desires nothing more than to provide an experience that leaves you completely satisfied. It disappoints us that we fell short of your expectations, although your feedback will be used make the necessary changes exceed your expectations should we be given another opportunity. Our associates hope to see... More 

5 of 5 stars Reviewed 2 weeks ago

Everything was wonderful! It started with Jason at the front desk. We originally had a room at La Quinta and was very disappointed.. We stayed their two hours, called Marriott, spoke with Jason and he was wonderful! Our room was great, the entire staff was great, the courtesy ride to Sea World was great! Overall experience was wonderful!

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Brian B, Front Office Manager at Courtyard San Antonio SeaWorld/Westover Hills, responded to this review

Dear Cherished Guest, Thank you for sharing your experience at the Courtyard San Antonio SeaWorld®/Westover Hills through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will carries enormous weight. You comments... More 

Oklahoma City, Oklahoma
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently spent four nights at this hotel. The beds were very comfortable, and our room was comfortable if you kept the air at 67. If air went higher than 67 the room got way too stuffy. We were visiting San Antonio for BMT graduation. It took about 10-15 minutes to reach Lackland AFB so it was very convenient location... More 

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Brian B, Front Office Manager at Courtyard San Antonio SeaWorld/Westover Hills, responded to this review

Dear Cherished Guest, Please pass on our Congratulations to the BMT Graduate. We are delighted to have hosted you during this momentous occasion. We consider ourselves fortunate to have such a great location, which is convenient for Lackland AFB, the RiverWalk, and SeaWorld. During the summer season we're proud to provide in-house entertainment with a poolside DJ, Movie N Popcorn... More 

Dallas, Texas
2 of 5 stars Reviewed 2 weeks ago

We stayed here a year ago and loved it. Unfortunately, this time around things were quite the opposite. When we checked in the girl at the front told us to use a certain door. Well, it turned out it was on the opposite side of our room so we had to haul or bags around the hotel. On Friday night... More 

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Brian B, Front Office Manager at Courtyard San Antonio SeaWorld/Westover Hills, responded to this review

Dear Valued Traveler, As a returning guest, your feedback carries enormous weight, and has been a topic of discussion among the leadership team. Our sole intention is to facilitate an experience that your family will enjoy and remember. Our staff's oversight and missed opportunities are not acceptable. To demonstrate our commitment to your satisfaction, I humbly invite you to contact... More 

Torrance, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at a lot of the older courtyards and this one has been very well maintained and updated. Had room 338 and found nothing wrong with it. The AC worked extremely well and the shower was great. Nice large shower. Staff were very friendly.

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Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago

Room nice and clean. Nice swimming pool. Its everything it says it is. Only thing bad is its under construction in the back part of it and i think the construction workers are taking up the parking space closer to the hotel instead of the end like they should.

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Brandon, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Our family of five could not be happier with our stay at this hotel. From the moment we checked in, service was impeccable from the front desk, the maids, and bartender/food servers. Everyone was extremely courteous and professional. The rooms are very clean and spacious and the facilities are well-kept. The hotel is adjacent to a gas station, which was... More 

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Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family of 17 stayed at this Courtyard the two nights we stopped in San Antonio on our way to South Padre Island. The rooms were clean and comfortable. Staff was over-the-top friendly and helpful. We used the shuttle to go back and forth to Sea World and found the shuttle service quite efficient. Can't go wrong with a stay... More 

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