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Candlewood Suites San Antonio Downtown

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1024 S. Laredo Street, San Antonio, TX 78204
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Candlewood Suites San Antonio Downtown
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77 Reviews from our TripAdvisor Community

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Roswell, New Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago

wonderful hotel the staff members Jason and Michael were very friendly and helpful also the young lady who checked us in would recommend this hotel and will go back . the rooms were very clean and spacious loved the kitchen in the suite had everything we needed very close to downtown and right off the freeway

Helpful?
Thank Jerry L
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

This hotel is amazing. I will send all future visitors to Candlewood. Jason is extremely kind and helpful. A consistent, smiling face can and does make a huge difference in the lives of others. We spent our Christmas and New Year here. It was much better than we expected our holiday season to be. Thanks to a great staff and... More 

Helpful?
1 Thank Diane M
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 1, 2016

The candlewood suites has been a home away from home for me after a flood, great staff, clean, easily accessible, priced right. Kitchen areas for cooking, space enough to move easily, and friendly staff at every turn. Much thanks to Michael for his assistance throughout my stay, he has not only been helpful, and professional but just a nice guy... More 

Helpful?
2 Thank Diane M
Diboll, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 24, 2015

My wife and I wanted to stay close to the River Walk in San Antonio. I searched on line, and came across this Hotel. A super clean Hotel The room was spacious The room was very comfortable The room was very clean Now, here is the big kicker. The room had a full size fridge, pots, pans, silverware, microwave, table... More 

Helpful?
Thank Wayne C
Tijuana, Mexico
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 18, 2015

We stayed at the Candlewood Suites Hotel near Downtown San Antonio, its a pretty good hotel, clean rooms, large bathroom, and a mini kitchen. But since it has no breakfast, its a bust for me and my family. This hotel is pricey , and right next to a electrical outpost. So be careful.

Helpful?
Thank laredo2015
Rio Rancho, New Mexico, Usa
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 17, 2015

Great place, very clean, friendly staff. Rooms are big, kitchens are good. We will look to stay at these properties on future trips. Beds were nice, rooms were clean, spacious. Full size refrigerator very close to down town easy access on and off the freeway.

Helpful?
Thank William H
Lenexa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 9, 2015

Pros: Centrally located downtown, close to market square, the riverwalk, the Alamo, the zoo, and you must see the tea gardens. In room kitchen with full fridge. staff was very friendly and helpful, some expensive hotels offer a concierge. The staff here helped me find great locations to eat and have fun. Loz was very helpful and I appreciate what... More 

Helpful?
Thank Karl R
Hartford
Level Contributor
299 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed September 3, 2015

I stay at Candlewood's around the USA every month. This property is average and a decent place to stay. Close to downtown, however the only restaurant within walking distance is a Pizza Hut (not the best neighborhood). The price is good for the area and the service is excellent. Clean and up to date hotel. I will stay here again... More 

Helpful?
Thank steve375
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear steve375, Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement of our hotel and for pointing out that our staff delivered great service. However, we apologize if our proximity for dining did not fully meet your expectations. We will extend your commendations to the rest... More 

San Angelo, Texas United States
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 27, 2015

Stayed here several times over the last year. I really like this hotel because the staff is very friendly and the rooms are nice. Also, it is not too far from Market Square and other food venues. I love that the parking is free and there has always been convenient parking unlike some of the other downtown hotels. Can't wait... More 

Helpful?
Thank Doray H
Beckum, Germany
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed August 26, 2015

I stayed in this hotel for 10 nights while attending a church conference in July 2015. The hotel pulled a "bait and switch" with their prices when I booked the room on their website. I complained and wound up paying $219/night for a room that should have cost less than $180/night. They were planning to charge me $249/night for the... More 

Helpful?
Thank Eidi M
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear Eidi M, Thank you for taking the time to write a detailed review about your stay with us. We would like to apologize for falling short of your expectations regarding our cleaning staff. We also regret the issues you had with the room price. We give the utmost importance to our guest comments as they help us improve and... More 

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