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Candlewood Suites San Antonio Downtown

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1024 S. Laredo Street, San Antonio, TX 78204
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Candlewood Suites San Antonio Downtown
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Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown
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65 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Worth, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stay here anytime we come to San Antonio to visit friends. The location is close to our friend's home and also near a lot of shopping. Rooms are large and very clean. Wifi is free and really good. Highly recommend this hotel for families.

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San Antonio, Texas
1 review
5 of 5 stars Reviewed June 12, 2015

I recently visited this hotel on a short business trip. Found the staff and place as enjoyable as I had some few years ago, when I stayed there for months. At Candlewood, and elsewhere in San Antonio, people have a pleasant and welcoming demeanor. Highly recommend!

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Houston, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed June 10, 2015

Nice clean and quite hotel thats close to everything you will want to do in San Antonio. You're only minutes away from downtown and twenty to thirty minutes away from the the theme parks on the west end of town.

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Erlangen, Germany
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 9, 2015

We loved our stay at this hotel. The rooms are clean and comfortable and the staff was friendly and helpful. It's a suite hotel so they don't offer breakfast. But you have a litte kitchen in your room to make some coffee etc.

Was this review helpful? Yes 1
North Arlington, New Jersey
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 4, 2015

Its a very nice hotel and close to market place and riverwalk. The surrounding are is not very good. We were there only for a day but the experience was pretty pleasant. The only disadvantage is that they dont have breakfast included. some of the other hotels charge you for parking, this one does not.

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Kim P, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We appreciate your kind words regarding our property and our staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. More 

Las Cruces, New Mexico
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 30, 2015 via mobile

I came here for a business trip and my co-worker booked the hotel. The price was good. We each got a queen. It had a kitchenette w/a full sized refrigerator, dishwasher, microwave, and electric-range. The bed was comfortable, the service was great, and there's a gazebo out back that has a grill is free to use (including the fuel). The... More 

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Kim P, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We appreciate your kind words regarding our property and our location. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. We have taken note of your comments regarding the fitness center and... More 

1 review
1 of 5 stars Reviewed March 12, 2015 via mobile

This was a nightmare. I called ahead in hopes to verify that I could have my rooms with 2 beds in each room. Was told that the hotel was booked solid and that they couldn't accomodate this. I was then told upon arrival that my two booked rooms were now 1 room. A "suite". This basically meant we got to... More 

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IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear AMKTrav, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

MORENO VALLEY
Level Contributor
404 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
3 of 5 stars Reviewed February 23, 2015

One of the nicest Candlewood Suites I've been in, including a great down town location, and I've stayed in dozens across the country. But also by far the slowest wifi I've experienced in a CS. I can now see why you don't see Business guests here, no one could do business or connect with their software here. And streaming video... More 

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IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear drdroad, We appreciate you taking the time to share your feedback regarding your stay with us. We appreciate your kind words regarding our property and our location. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. We have taken note of your comments regarding the internet... More 

San Leon, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 19, 2014

Housekeeping intruded into my room despite the "do not disturb sign." Telephone did not work (I couldn't even reliably place local calls) and despite my complaint, nobody came to fix it over the two weeks that I was there. The suites come with dishes and a dishwasher. If the dishwasher is ever run, the housekeepers will without fail expect YOU... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear Edwin X, Your taking some time out of your busy day to bring this matter to our attention is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the quality of service you have experienced from housekeeping. In our effort to attain 100% guest satisfaction, we would... More 

Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

Stayed here to attend conference which was held at a much more expensive hotel. The hotel is clean. It is located alongside I10-I35, but no road noise gets in. This is a very industrial area. Thus no restaurant within walking distance, nor is it an area that looks like you'd want to walk around. On site free lighted parking. There... More 

Was this review helpful? Yes 1
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