We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites San Antonio Downtown

2.0 of 5 1024 S. Laredo Street, San Antonio, TX 78204
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Candlewood Suites San Antonio Downtown
Professional photos View all
Browse nearby
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown
Write a Review

57 reviews from our community

Traveler rating
    24
    24
    5
    3
    1
See reviews for
12
13
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (13)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (19)
All months
San Leon, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 19, 2014

Housekeeping intruded into my room despite the "do not disturb sign." Telephone did not work (I couldn't even reliably place local calls) and despite my complaint, nobody came to fix it over the two weeks that I was there. The suites come with dishes and a dishwasher. If the dishwasher is ever run, the housekeepers will without fail expect YOU... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear Edwin X, Your taking some time out of your busy day to bring this matter to our attention is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the quality of service you have experienced from housekeeping. In our effort to attain 100% guest satisfaction, we would... More 

Texas
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

Stayed here to attend conference which was held at a much more expensive hotel. The hotel is clean. It is located alongside I10-I35, but no road noise gets in. This is a very industrial area. Thus no restaurant within walking distance, nor is it an area that looks like you'd want to walk around. On site free lighted parking. There... More 

Was this review helpful? Yes
Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

Stayed for 2 nights, Room was nice size and super clean, Staff was nice, I never asked for nothing but they seem friendly and look like they would help if there was a problem. It was a nice and quiet stay, Not to far from good attractions. I would recommend this hotel.

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 31, 2014 via mobile

Close to the Freeway and next door to the power station - great if you don't mind listening to the freight trains go by sounding their horns all night! The room was clean but only a queen bed not the King we were expecting. Despite staying for 5 nights they couldn't move us to another room... Staff were nice but... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear ausduo, Thank you for taking time to post your feedback. I am glad you had a positive experience with our clean room and friendly staff. However, I apologize you were not satisfied with the bed allocation and hotel location. Your feedback is very important to us. We take all comments seriously and welcome any opportunity to improve. We look... More 

San Juan, Tx
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

We were very impressed with the hotel. The room was clean and beds were comfortable. I liked that we were able to wash laundry. Staff were very friendly and helpful. There was a security guard at night that walked the area. We will definitely stay again. The price was not bad at all.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 15, 2014

Great value. Very clean. Comfortable room. Location not bad for overnight or weekend. Have to drive to market square and riverwalk but the savings are worth it. Full kitchen with clean appliances. Ice maker and microwave. Comfortable beds. Loved the soft nightlight in the bathroom. Would definitely stay again.

Was this review helpful? Yes
Tempe, Az
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed July 5, 2014

Nice overall suite & clean property. However its almost a full mile walk to the Riverwalk attractions downtown. Not much nearby & would much prefer to reside closer to the Riverwalk. You almost need a car here!

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed April 29, 2014 via mobile

Room had soap scum on bathroom sink, and floor had urine dribbles in front of toilet. Looked like it had not been swept. Pillows smelt like B.O. There were several cigarette butts on the ground around the whole building as well as trash. Trash cans out side were over flowing. Because it was a windy day they should have emptied... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites San Antonio Downtown, responded to this review

Dear Trmajor62, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. I am sorry to hear about the poor level of cleanliness in your room. Rest assured that this isn't reflective of... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

Nothing bad about the hotel except the location it is not downtown, 40 minutes walk at a good pace. Room clean, cuisinette free laundry facilities, wall very thin, the hôtel is near electric installation. We would of like to be near the River walk.

Was this review helpful? Yes 3
Winnipeg, MB
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 4, 2014

After leaving another IHG property in the area, we stumbled upon this Candlewood Suites and Lisa. What a find! Lisa helped us out with short notice and checked us into a studio double. Not only are all of the staff here wonderful, this hotel is spotless! The rooms are spacious, and clean. The staff extremely helpful, and the value for... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites San Antonio Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites San Antonio Downtown

Address: 1024 S. Laredo Street, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites San Antonio Downtown 2*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Cheap Tickets, Priceline, Orbitz, Despegar.com, Travelocity, BookIt.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Candlewood Suites San Antonio Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites San Antonio Downtown Hotel San Antonio

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay