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All 347 San Antonio hotels

SpringHill Suites San Antonio Airport

3.0 of 5 Motel   |   514 NE Loop 410, San Antonio, TX 78216 (Uptown Broadway)
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SpringHill Suites San Antonio Airport
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80%
Ranked #109 of 347 hotels in San Antonio
Certificate of Excellence 2013
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121 people have reviewed this hotel

Traveler rating
    48
    48
    15
    7
    3
See reviews for
45
15
5
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I am surprised by the other negative reviews of this property. We stayed here for a volleyball tournament and found the property to be quite good. The room was very spacious and we were very happy to have the extra space with the sitting area/extra sleeping space. We were also very pleased with the kitchenette as the refrigerator and microwave... More

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Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor. It is with this feedback that we are able to continuously make improvements. I was delighted to hear that the hotel accommodations were convenient and comfortable for you. I apologize that the breakfast was not up to what you have come to expect from Springhill and I will... More

Houston
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pro: Nice decor and the room was clean, the staff friendly, and location was good (more later) The bed was very comfortable and they provided plenty of pillows Cons: The location is near the airport. In fact it is in the flight path of landing aircraft. All night long landing airplanes. I thought i would turn on the AC to... More

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Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for taking the time to write a review of our hotel. I am so sorry that you found our location to be noisy. I assure you that we greatly appreciate our Marriott guests and hope to have the chance to prove that to you in the future. We recognize that you have a choice when visiting San Antonio... More

Top Contributor
73 reviews 73 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Greeting at check in was nice with a gift bag of snacks and water. Parking is convenient. Airplane noise but that's to be expected with proximity to airport. Grounds lobby and room was all clean and tidy. Overall a good stay. I'd return.

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Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you so much for staying at the Springhill Suites Airport during your recent visit to San Antonio. We are grateful for your feedback, and thank you for taking the time to review your experience on TripAdvisor. We hope to see you again soon! More

Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 9, 2014

For a Marriott hotel I am completely disappointed. I will never stay here again. A fairly modern decorated hotel that the management has failed to maintain and/or clean. Room was dirty, breakfast was disgusting, treadmill squeaked, and don't even get me started about the elevator cleanliness (or lack there of). The staff seemed more worried about ordering their delivery than... More

Was this review helpful? Yes 1
Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you much for taking the time to let us know about your recent stay. I can certainly understand how disappointed you must have been after reading your comments regarding the cleanliness and customer service. I apologize that you did not have a more favorable experience during your stay with us. It is our goal to exceed your expectations and... More

Chicago
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 10, 2014 credit card Amex Card Member Review

The hotel is ok, but the service is the worst I've ever experienced. On our second day the room was not serviced, I talked to the manager and he apologized and assured me it was not going to happen again. On the 3rd day the room was not serviced again!! I rented two rooms and although the other room was... More

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Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you for taking the time to notify us of the issues you had during your recent visit. I can certainly understand how disappointed you must have been arriving back to your room to find it not properly serviced, or not serviced at all. I apologize that we did not meet your- or our own-expectations and will discuss this issue... More

Simpsonville, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2014

In town for 4 nights for our daughter's graduation at Lackland AFB. Hotel location was good. Front desk staff was friendly. Room layout was great. Room cleanliness was completely lacking. It was obvious when we first walked in that the carpet had not been vacuumed. There was a rusty screw & toenails on the floor. Then we look in the... More

Was this review helpful? Yes 1
Jennifer C, General Manager at SpringHill Suites San Antonio Airport, responded to this review

Thank you so much for staying at the Springhill Suites San Antonio Airport and taking the time to notify us of your recent stay. I can certainly understand how disappointed you must have been not having your room perfectly clean when you returned. I am glad to hear that management took care of your situation. We recognize that you have... More

Mexico City, Mexico
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2013

We stayed from Dec 19 until Dec 27, 2013, it was our xmas family trip, at first we were worried about airport noise but after the first night we barely noticed any outside noise, the rooms are big with separate restroom and shower ( which helped us alot ), the btreakfast was ok, a bit crowded because of the season... More

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Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 25, 2013

I booked this room through Hotels.com. Paid $80/nt. It's a bit distanced from the major attractions but not a bad drive. Hotel was clean with friendly staff. Very accommodating to my 4 daughters. The pool was smaller than expected. I would stay there again.

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Philadelphia
Top Contributor
84 reviews 84 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed December 24, 2013

Those who stay at Marriott properties, know that Springhill Suites are all practically identical, regardless of the city. Same here... but the missing elements were a happy hour or a bar in the lobby, as many other locations offer. That is a very convenient feature to enjoy after a long day, and if you're too tired to schlep out. Another... More

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St. Louis, MO USA
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 13, 2013

The hotel was clean, outfitted with updated furniture and decor, and the staff was friendly and helpful. The hotel was conveniently located near the airport. It's actually very near the rental car lots. I had no problems using the printers in the Business Center or the in-room free Wi-Fi. This was on par with what I expect at a Spring... More

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Additional Information about SpringHill Suites San Antonio Airport

Also Known As:
Springhill Suites San Antonio Airport Hotel
Springhill Suites San Antonio Airport Hotel San Antonio
Address: 514 NE Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#68 Family Hotel in San Antonio
#73 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio Airport 3*
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