We were in town for a wedding and we had three teenagers in tow on Aug. 1, 2009. We stayed at the brand new Springhill Suites by Marriott by the Airport. The colors and style of the hotel and the room were ultra modern and fresh. We had the family suite with two queen beds and a pull out double... more

My family of four stayed here over the Memorial Day weekend of 2009. The hotel was completely overwhelmed. One elevator was broken during our stay -- long lines of people waiting to get to upper floors. Breakfast was a complete disaster. Dozens of people waited unsuccessfully for food to appear on the buffet line. Coffee was out most of the... more

We had never stayed at the Springhill Suites, and we were celebrating our anniversary Memorial weekend. We initially had an issue with our room and voiced our concern to the Front desk personnel who we felt did not handle our concerns with overall great customer service. But, I must say the General Manager happened to be at the front desk... more

The hotel's front desk staff (daytime) was wonderful, but the evening/night front desk (Friday and Saturday night) was not that great - felt as if we were bothering her. The hotel is in a great location to the airport and across the street from Alamo and National car rental. The rooms are exactly as you see in the pictures. We... more

I found this new hotel online while searching options for our trip to San Antonio. Usually we stay at the Holiday Inn or Embassy Suites, but the rate was so good i didnt had to think it twice. The hotel is easy to locate. At our arrival the people at the front desk were very helpful, the check in was... more