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All 353 San Antonio hotels

Aloft San Antonio Airport

3.0 of 5 Hotel   |   838 NW Loop 410, San Antonio, TX 78216 (North Central)
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Ranked #132 of 353 Hotels in San Antonio
A recent review
5 of 5 stars reviewed yesterday
Teacups3
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242 reviews from our community

Traveler rating
    75
    87
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I visit almost monthly the friendly lady at the fron with hair to her chin is the best she always remembers guests by name she is amazing the bar is always fun and a great younger vibe and if you need sleep it is not disturbing i come here everytime there is shoping and food in walking distance

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Oklahoma City, Oklahoma
Top Contributor
141 reviews 141 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel, one of an expanding number in this chain - they now have approximately 100 - is convenient to the airport in San Antonio and quite comfortable. They also have a shuttle to and from the airport which can save expenses and driving. The rooms are open and airy, similar to some European style hotels, with lots of functionality... More 

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Las Vegas, Nevada
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My first night in SA was at a downtown hotel, and then I moved to the Aloft the 2nd night to be near the airport and I am glad that I did. What a nice hotel. The front desk staff was friendly and professional. As usual I stayed in a single king room. The room was clean and the bed... More 

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Mike H, General Manager at Aloft San Antonio Airport, responded to this review

Dear Michelle A, Thank you for your recent stay and positive feedback regarding your Aloft experience with us. It is our goal to exceed our guest’s expectations and we are pleased that you had a memorable experience with us. I will certainly share your feedback with the appropriate departments to remind them that their commitment and dedication does not go... More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Should have walked out but after driving several hours in freezing rain we were just too tired. It's got nice curb appeal. It's in a pretty good location but... 1. The entire place smells of pee 2. Every single surface in the entire hotel is dirty and stained and worn 3. The carpets are filthy and very worn 4. No... More 

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Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear C H, Thank you for taking the time to write us a review. We regret to hear we failed to meet your expectations during your recent stay at our hotel. Cleanliness is very important to us, and the conditions you described are not acceptable to the standard we expect to uphold. Please rest assured that your feedback has been... More 

Manhattan, Kansas
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay when we stayed at the Aloft for a game at the Alamodome. -Staff was all friendly and willing to help. -Room was clean and spacious. -Lots of plugins which is nice when traveling. -Interesting technology in the room. -Different room layout than typical hotel. -Staff responded quickly to guest requests. -Enough parking to not have... More 

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Mike H, General Manager at Aloft San Antonio Airport, responded to this review

Dear Mollie B, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your stay with us and we look forward to your next visit to San Antonio. We will be addressing the concerns that you had listed with the proper management staff to better serve you, our valued guest. Sincerely,... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

First, the place was dirty. On benches, counters and chairs at every turn were empty coffee cups, coke cans, wadded up paper towels and wrappers. The carpet in the hallway on our floor looked like it hadn't been vacuumed in weeks. Right outside the elevators when we came up to our floor was a bench that had a large, black,... More 

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Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear Kellie C, We regret to hear of your disappointing stay at our hotel. We did experience an issue that impacted the control of our hot water which has since been resolved since your departure, and we are very sorry for the inconvenience this caused you and the rest of our guests during that time. Additionally, we sincerely apologize for... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Our 2 rooms were not ready for check-in until after 7 pm. The next morning there was no water in either room for several hours leaving us unable to shower or flush the toilets. We had to go to front desk everyday for towels because they would only leave 1 or 2 in each room. The white towels had brown... More 

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Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear Hastev, We are disheartened to hear of your dissatisfying experience as what you described is certainly not the norm at our hotel. At Aloft, it’s our goal to provide our guests with an outstanding service and well-maintained accommodations for a great guest experience, and it’s apparent that we dropped the ball during your stay. We sincerely apologize for the... More 

San Antonio, Texas
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed here a few times while looking for a place to live in San Antonio. Good service no matter how late or early we arrived. Love the look and feel of the hotel. And very attentive to the needs of dog owners. Great pizza place called Dough right across the street. Would recommend to others.

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Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear tennisplayerinIr, Thank you for your recommendation and loyalty to our hotel. We’re glad you love your experience stay after stay and continue to receive excellent service from our friendly team. Thanks again for your review. All the best. More 

Houston, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2014

I loved the stay at this hotel , it is very modern..this was a week end get away for me and my spouse and it was perfect. Every store/mall/bars & lounges was in walking distance. ..the hotel it self was clean and the customer service was great...it also had a heated pool and bar. They have many locations. This is... More 

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Megan L, Starwood Hotels at Aloft San Antonio Airport, responded to this review

Dear pickett0614, We are so pleased that you loved your experience at our hotel and enjoyed our modern design, great location, and friendly team. Thank you for your review, and we look forward to hosting you for all of your San Antonio trips in the future. All the best More 

San Antonio
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 27, 2014

You could plop this euro chic hotel down anywhere in Europe and it would fit right in. Clean design with bright colors in the lobby are very inviting, as is the bar on one side of the room. Comfortable beds and a good size tv await you in your room, along with a bright bathroom and plenty of well designed... More 

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Additional Information about Aloft San Antonio Airport

Address: 838 NW Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Uptown Loop
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft San Antonio Airport 3*
Number of rooms: 139
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Also Known As:
Aloft San Antonio Airport Hotel San Antonio

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