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Aloft San Antonio Airport

3.0 of 5
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838 NW Loop 410, San Antonio, TX 78216
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Best prices for:1 room 1 adult
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Aloft San Antonio Airport
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300 Reviews from our TripAdvisor Community

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San Francisco, California
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is the usual Aloft, cozy and confortable but it is simply outdated... Facilities, rooms, lifts are all outdated...so everything is no more so cozy and fancy as expected to be in every Aloft I stayed. Good thing is staff and front desk people that is pretty smart and ready!

Helpful?
Thank Angelo P
Prosper, Texas, United States
Level Contributor
317 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place does it right - they mix the affordability and location of an airport hotel with the fun and flavor of a downtown boutique hotel. My room was great. The style was fun too. Best part of the whole stay - my bed. It was a soft and not overused mattress, and the pillows were large king pillows that... More 

Helpful?
Thank Scott C
Krakow, Poland
Level Contributor
130 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spend one night in this hotel. The hotel is near from the airport, but not exactly on the airport so there is no problem with the noise of the planes or something like that. All is ok, just you stay in a commercial zone at 15 minutes from the river walk in the center of Austin. There is there... More 

Helpful?
1 Thank Jerome A
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Affordable, clean, and excellent customer service. Great place to stay near airport, near shops and restaurants. I was there on business, the check in/out was a breeze. Staff was very nice and attentive. Very modern decor. The bed was phenomenal, very cozy. I slept like a baby. I definitely recommend this hotel and will be back.

Helpful?
1 Thank A TripAdvisor Member
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We wanted a place close to the airport as we had a very early morning flight. The staff was very nice when we arrived . They informed us before check in that the hot water was not working and comped us some drinks. I would have preferred hot water . Oh well the room was clean and everyone was nice

Helpful?
1 Thank Writewandaann
Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

I usually have good things to say about Aloft hotels. Love the modern look and high ceilings, but the San Antonio Airport location has really declined since my last stay there in the fall. The hotel is currently undergoing upgrades with new carpet and and other additions, but it doesn't excuse the poor customer service at the front desk. The... More 

Helpful?
Thank Chuckereed
John C, General Manager at Aloft San Antonio Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is great to hear how we are doing. I am truly sorry that you had so many issues getting your final bill. We will... More 

Jacksonville, Arkansas
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love this hotel. They allowed me to check in way early this was great after a 9 hour drive. The staff was supper friendly. The beds are great. The heated outdoor pool fantastic. their was a sign in the lobby that said something about construction but I never noticed anything. Great location everything is nearby took Uber as i... More 

Helpful?
1 Thank Justin M
New Orleans, Louisiana
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

1st off, THE CUSTOMER SERVICE IS TOP NOTCH. The bed was very comfortable and the room was clean. The location was great for shopping with a short walk. The room was small and not what im used tooooo. The pool table with the lobby bar was nice. Didnt have time to check out the heated outdoor pool

Helpful?
1 Thank Ob S
New Caney, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016 via mobile

This hotel meets your every need. Very convenient. Near shopping malls. Restaurants walking distance. Hotel has bar and grill. Shuttle was useful. Hotel near airport. Room was clean and spacious. All the necessities were included; iron, microwave, fridge, body soap and shampoo, etc. Bed was comfy. Staff was friendly. Check in was a breeze. Only complaint...parking. Get there early!

Helpful?
1 Thank Carmida R
Phoenix, Arizona, United States
Level Contributor
271 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed January 3, 2016

This Aloft, like most others, offers a modern, slick feel at an affordable price. We had some minor hiccups at check-in, but otherwise everything was perfect. Rooms aren't huge, but are well designed and offer comfortable bedding, big shower and nice windows. Parking was convenient/free; lots of choices for food in the area.

Helpful?
1 Thank Robert R
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