From start to finish, this was a great hotel. The front desk receptionist was very helpful. We liked that is was a "green hotel," which meant that they kept the lights off in the rooms when no one was staying in them. This best part of this hotel is the outdoor lounge. The worst part is that it's behind a... more

Let me start by saying that I booked this hotel after reading some very mixed reviews. I was hoping perhaps they had some time to work out some of it's issues. I won't say that we were completely dissappointed but this hotel really needs to work on some issues...First of all we had wait at least 10 min. every morning... more

This hotel looks great on the outside, but has some major flaws. Housekeeping was very poor and inconsistent. Sometimes trash was not emptied in the room. first morning no newspaper, but I did get it on the second morning. I was told that they were discontinuing this service, but everyone else on the floor got one. ( I did not... more

I can honestly say I have never written on one of these sites in my life, but the comedy of multiple problems at this hotel is very sad. I travel for business at least 2 nights a week and recently started traveling to San Antonio. The first night I left the breakfast order on the door at 9:45 pm, (it... more