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Red Roof PLUS+ San Antonio Downtown - Riverwalk

1011 E. Houston Street, San Antonio, TX 78205
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Red Roof PLUS+ San Antonio Downtown - Riverwalk
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Red Roof PLUS+ San Antonio Downtown - Riverwalk
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440 reviews from our community

Traveler rating
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    144
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    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

I had a prepaid, non-cancellable, non-refundable reservation. When I arrived I was told my reservation had been canceled and that it was not prepaid but was pay on arrival. I was standing there with the printed email confirmation in my hand, showing a prepaid non-cancellable reservation. I was unable to cancel it, but The Red Roof could cancel it without... More 

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Mesquite
1 review
4 of 5 stars Reviewed 1 week ago

I was so lucky to find a room available in downtown San Antonio at a very good price when every hotel were already full or charging high prices because of a sold out soccer game. The staff were friendly, nice rooms, and perfect location. I totally recommend it!

Review collected in partnership with this hotel

Was this review helpful? Yes
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for staying with us and providing your review! The staff will be thrilled to see your kind compliments. At Red Roof Plus+, it is our goal to provide WOW service and be a value for guests coming to the Downtown San Antonio area. Our location is ideal for events at the Alamodome as we are less... More 

Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel ended up being a pleasant surprise for our first trip to San Antonio and within walking distance to The Alamo and Riverwalk, plus it was pet friendly. Price was very affordable and the room was very nice. Only had the opportunity to stay one night, but a Ready talking of a longer vacation to San Antonio and will... More 

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Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us and providing your review. We are so delighted that you and your pet enjoyed our downtown San Antonio location! At Red Roof Plus+, pets do stay free! Being a 10 to 15 minute walk to local attractions such as the Alamo and Riverwalk allows our guests to enjoy all San Antonio has to offer!... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 9 days and was treated exceptionally well. The staff was accomidating and worked to quickly resolved the one issue that i did have. The Good. The staff is excellent and the location is great. The price was excellent at less that 100 USD a night and again the location putting it walking distance from the riverwalk and... More 

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Red Roof Inn S, Assistant General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Hello Brian, Many thanks for the glowing review of our staff and service! We are always delighted to read that people have had a great experience with us while visiting San Antonio. We like to think of our city as being a wonderful place to visit and definitely want our visitors to feel welcome here. We hope you were able... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

On my first trip to San Antonio to spend my birthday I couldn't have made a better choice. I stayed at another Red Roof in another state and was not pleased, So I was not sure if I wanted to stay at another Red Roof. But to my surprise it was a great place to stay. I didn't realize it... More 

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Red Roof Inn S, Assistant General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Hello there! We couldn't be happier to read that our employees are taking care of our guests! Courtney, Belinda, and April will be thrilled to see that they made a difference in your stay. I hope that the interview went well and that we may get another chance to host you in the downtown area. Thank you for spreading the... More 

Naples
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Want to be close to The Alamo and Riverwalk but not in the middle of it all? Then choose Red Roof Plus on Houston St. Don't want one of the upper floors? Ask for the 1st floor away from traffic and your request will be granted. More would have been granted to another couple if they had asked but they... More 

Was this review helpful? Yes 1
Red Roof Inn S, Assistant General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Greetings! Thank you so much for posting your review here. We definitely want people to know that we try to honor all requests from guests. Our inn is just a couple of blocks away from the Alamo, Rivercenter Mall, and the Riverwalk and we offer one of the most reasonable parking garage costs for the downtown area. Our grab and... More 

Cherryvale, Kansas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Red Roof Inn was very close within walking distance to downtown San Antonio and the Riverwalk. Really liked that our car could stay parked in an enclosed area. Great price and great experience. Thanks!!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us at our Downtown San Antonio location and for providing your review. We are grateful you enjoyed your stay with us! Our covered parking garage for only $10 per night is a value for the Downtown Area - and we allow parking until 3PM on your check-out date! When your travels bring you back to... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 20, 2015

close to the Alamo and Riverwalk, and had its own parking deck, which makes it convenient, however, the walls, windows & doors are thin so you hear everything..at all hours, our room was not stocked with towels or toiletries, and when we tried to call the main desk or housekeeping they didn't pickup. We tried to call from our cell... More 

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Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us at our Downtown San Antonio location and for providing your review. At Red Roof Plus+, it is our goal to provide you with a flawless experience and I am truly sorry we did not achieve this during your visit with us. We will be sure to use your feedback as a coaching and training... More 

Richardson, Texas
1 review
5 of 5 stars Reviewed March 19, 2015

I am a cheapskate. I hate overpaying. This place is a bargain and it's worth every penny. Staff is SUPER Friendly. From the maintenance staff, to the front desk, everyone works like a team to help and make your stay the best. I personally want to thank the following: Jesse - You are funny and very quick. I loved that... More 

Was this review helpful? Yes
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for staying with us and providing your review! Jesse, Maribel, Christina and Bianca (in breakfast!) will be over the moon to read your kind words on their service. At Red Roof Inns, we strive to provide service that allows our guests to feel confident and delighted. We hope to welcome you to our many Nationwide Red... More 

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