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All 351 San Antonio hotels

Red Roof PLUS+ San Antonio Downtown - Riverwalk

2.0 of 5 Hotel   |   1011 E. Houston Street, San Antonio, TX 78205 (East Side)
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Red Roof PLUS+ San Antonio Downtown - Riverwalk
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65%
Ranked #148 of 351 hotels in San Antonio
A recent review
3 of 5 stars reviewed yesterday
bbutler12
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377 people have reviewed this hotel

Traveler rating
    101
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

It took us an hour to check in. Once we got to our room, we were well aware that we were in a budget hotel. There was an old toothbrush and razor pushed down behind the sink from a previous guest. The breakfast was very disappointing - Danish and bagel ... Period. The perks - good price and decent location.... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

It's was a great place to stay with the family. The price was great for the 5day stay. The room was big, clean and had a great view. Very close to the Alamo and river walk. The pool was clean and had towels. The front desk attendants where polite. Thanks Aurora for the room service. Parking fee worth it, and... More

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Brownsville
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

First took over an Hour to check in. Got to our room and noticed popcorn and a dirty bandage on the carpet. The next day we were gone the most day, when we got back it looked like they just made the beds and put new towels. Trash was left in the trash can and the popcorn and bandage still... More

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Brownsville, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

We recently stayed for 2 days, our second day when we got to the hotel at around 9:00pm the room was not clean,no clean sheets,no towels. Complained to front desk, a lady came and cleaned the whole room,bath room and everything else in 5 MINUTES!!. Beds are too small and they charge you for everything, even for parking your car... More

Was this review helpful? Yes
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us for two evenings and for providing your review. At Red Roof Plus+, we truly value feedback from our guests. I certainly apologize for your room not being serviced in a timely fashion. We will work to ensure this is corrected. While I know it’s not often we get a second chance at a first... More

Hutchinson, Kansas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Check-in was relatively easy. The main floor bathrooms stunk to high heaven. The room was decent sized and nicely laid out, we also had a good view of the awesome bridge that changes colors at night. We were only about 10 minutes (walking) away from the Riverwalk and the Alamo also! My only complaints would be that they only have... More

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Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us! We are delighted to see that you enjoyed your time at our Downtown San Antonio location. At Red Roof Plus+ our goal is to make you feel confident in our services. During your next visit with us, perhaps you can try one of our Premium Rooms which include a larger television, work desk and... More

Laval, QC
Contributor
16 reviews 16 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were here June 2014. Above anything else, the location is ABSOLUTLY GREAT! Really close to the Alamo (5 minutes walk), the Riverwalk (5-10 minutes walk), shopping mall and all that great stuff. The hotel itself was OK. The checking process was grulling, and they charge you for everything, from parking to a security vault fee (wether you use it... More

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Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you for staying with us and providing your review. We are delighted to see that you enjoyed our location being within walking distance to the Alamo and Riverwalk! We apologize for the disappointing check-in process. At Red Roof Plus+, our goal is to delight our guests so we will work to improve this process. When your travels bring you... More

El Paso, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights and were delighted that the hotel truly is walking distance from The River Walk which was the main purpose of our visit. Rooms were spacious, clean and quiet. Continental breakfast good and also included fresh fruit. Front desk staff friendly and quite helpful as I am not a map reader and provided me with street by street... More

Was this review helpful? Yes 1
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for staying with us and taking the time to write your kind compliments on the staff. They will be delighted to see your review! Our location is just a 10 minute walk to all the excitement of San Antonio’s Riverwalk. We are glad you enjoyed your time here! We hope to welcome you back soon. Yours... More

Wills Point, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

First thing first, the beds are way to hard! I think sleeping on the floor may have been more comfortable. This was our 3rd destination on our trip and by far the worst sleep! Sleeping on our air mattress camping was more comfortable!!! The rooms were nice and very up to date however I book a hotel for comfort and... More

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Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for staying with us and taking the time to write about your time with us. I am truly sorry that to see that we failed to meet your expectations. While it’s not often we have a second chance, when your travels bring you back to San Antonio please contact me. I would be honored to work... More

2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed 5 days. Rooms were cleaned only 1 day. Everyday we took our dirty towels to counter for exchange. Breakfast was just fruit and not worth the extra. The pool NEVER had towels. The shower leaked all over the floor. They charged us 125 a night for ZERO service. This hotel was terrible.

Was this review helpful? Yes
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Please let us apologize for the difficulties and inconvenience you experienced with your recent stay at our Red Roof Plus+. We are troubled that this issue has caused disappointment to you, our valued guest. At Red Roof Plus+ it is our goal to make our guests delighted during their stay and clearly we failed to meet that expectation during your... More

Houston, Texas
Top Contributor
57 reviews 57 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front staff made my check in fast and pleasant. This location within walking distance to downtown. Rooms are clean and decor up to date. Will return again. Thanks staff and mgnt everyone who helps to make are arrival number 1.

Was this review helpful? Yes 2
Red Roof Inn S, General Manager at Red Roof PLUS+ San Antonio Downtown - Riverwalk, responded to this review

Thank you so much for staying with us and taking the time to write your kind review! At Red Roof Plus+, it is the goal of the staff to ensure you are delighted with your stay. We hope to see you when your travels bring you back to Downtown San Antonio, where the Alamo is only a few blocks away... More

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Additional Information about Red Roof PLUS+ San Antonio Downtown - Riverwalk

Address: 1011 E. Houston Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ San Antonio Downtown - Riverwalk 2*
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Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
San Antonio Red Roof Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ San Antonio Downtown - Rverwalk is a pet friendly, family friendly hotel. This hotel is close to The Alamo, San Antonio Convention Center, the Riverwalk, the Alamodome and River Center Mall in downtown San Antonio, TX. The hotel is also close to Lila Cockrell Theatre, Market Square, Freeman Coliseum, AT&T Center and Splashtown.When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms that are 100% smoke free and feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessels sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, new seating and a large, flat screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! We feature a conference room, business center kiosk, free local and domestic long distance calling, ATM, an outdoor pool, elevators, interior corridors with WiFi available throughout the property. Selected rooms offer microwave and refrigerator units (a nominal fee may apply; please inquire). Now offering Red Roof's new "Order Inn" program, where guests can order delicious food for in-room delivery. Experience our complimentary “Grab & Go” Breakfast of bagels, apples, oranges, juice, coffee and tea in the lobby. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. well-behaved family pet per room is welcome. ... more   less 
Number of rooms
215

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