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All 343 San Antonio hotels

Red Roof Inn San Antonio Downtown - Riverwalk

2.0 of 5
1011 E. Houston Street, San Antonio, TX 78205 (East Side)
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Red Roof Inn San Antonio Downtown - Riverwalk
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67%
Ranked #116 of 343 hotels in San Antonio
Most recent review
4 of 5 stars Reviewed June 18, 2013
MackDaddyYo Slaton, Texas
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278 reviews from our community

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Slaton, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013 NEW

Went to San Antonio on a weekday and stayed Mon. thru Friday. The hotel had a lot of business people going to conventions during the week and was very busy. My room was newly remodeled and very clean. It did have a musty odor from the A/C that you noticed every time you left and then came back. The room... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 19, 2013

Thank you for your review! We appreciate you visiting our hotel and hope that you enjoyed your time on your vacation. I am so happy to hear that you found the room to be comfortable. Our NextGen rooms feature flat screen TV's, laminate flooring and vessel sinks along with new comfortable bedding. We look forward to seeing you on your... More

Spooner, Wisconsin
Top Contributor
83 reviews 83 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 17, 2013 NEW

I am surprised at how picky people are! Get out and enjoy life and don't nitpick! We booked this on our way back from the Gulf and we had to be at the airport the following morning at 3 a.m. so this was booked within two hours of check in. we chose it because of location, we had an afternoon/evening... More

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See 5 more reviews by Aurora K for San Antonio
Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 19, 2013

Thank you for your review! We truly appreciate the kind words you gave regarding your experience at our hotel. We strive to be the best value in the Alamo City by providing a nice room at a nice price with friendly service. I am glad that we made you a Red Roof fan. We are currently undergoing a nationwide renovation... More

Irving, Texas
1 review
1 of 5 stars Reviewed June 14, 2013 NEW

booked and had confirmation for a King room,check in at 7:30pm on 6/10/13.front desk said room not clean and housekeeping gone for the day.Put us in another room with a promise to give us King room next day.Reminded front desk twice and they said don't worry when coming back we will get the king room.Come back at 9:30pm Tue,there is... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 16, 2013

I am deeply sorry to hear about your experience with our hotel. It is unacceptable for a room to not be available for a reserved guest and I assure you that it is not our policy to cancel reservations to sell for a higher rate as you alluded to in your comments. Your situation is unique and unfortunate and I... More

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Texarkana, TX
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013 NEW via mobile

I was skeptical when my husband found this place online when we usually stay at nicer, more expensive hotels. Really though, you can't beat it for the money. Pros: Price Clean rooms for the most part Close to Riverwalk Fridge and microwave in room Free breakfast Covered parking garage that connects to hotel Cons: Location is also a con. It... More

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See 4 more reviews by hll0211 for San Antonio
Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 16, 2013

Thank you for your feedback regarding your stay with us. I am so happy to hear that you found the value in our hotel! I am sorry to hear that you had some issues getting your room serviced in a timely manner. We have recently increased our staffing levels in our housekeeping department to ensure that all guests get serviced... More

Las Cruces, New Mexico
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2013

This newly remodeled facility which is very close to the Riverwalk provided a friendly, clean, well decorated atmosphere at "bargain basement" prices. Covered parking, a swimming pool and very well kept, well appointed room combined with the friendly staff to provide a good place to stay. It is just far enough off the Riverwalk to provide a quiet night's sleep.

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 11, 2013

Thank you so much for your review! I am glad to hear that you enjoyed our NextGen rooms, complete with new bedding, flat screen TVs, and vessel sinks. We pride ourselves on being the best value in the Alamo area. We look forward to seeing you on your next trip to the area. Best Regards, Bryan Lawyer, CHA General Manager... More

Portland, Oregon
1 review
5 of 5 stars Reviewed June 7, 2013

Customer service was excellent; staff very attentive to my needs, cheerful and very professional in all aspects. This Red Roof Inn is an easy walk to the Alamo and thus made it a natural choice. Employee Edward Martinez was particularly helpful in quickly and efficiently solving a minor problem with my room. It was a delight to return to my... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 11, 2013

Thank you so much for your kind words regarding your stay. I will be sure to share your feedback with Edward to serve as encouragement to keep up the good work! As you stated, we are in a great location, just 4 blocks from the Alamo and Riverwalk. We appreciate your business and look forward to seeing you on your... More

Hamilton, Texas
1 review
5 of 5 stars Reviewed June 3, 2013

I was impressed by the whole experience. The hotel was book solid because of the George Strait concert but they still handled each individual without rushing them through the check in process. The room was very clean and roomy. The one time I had a question for the desk, even though I knew they were swamped with customers, the operater... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 5, 2013

Thank you for taking the time to post such a nice review about your experience with our hotel while visiting our city for the “big” concert. We had a lot of fans in the city over that weekend and very happy that we made you feel comfortable and welcome during your stay. The parking in this area is very limited... More

Alice, Texas
1 review
4 of 5 stars Reviewed May 31, 2013

We had a great time. We had good rooms except for the new sinks. They took up to much sink space. Maraibel team member was a great help in finding us a great place for breakfast, couldn't have asked for more. Maribel is a fantastic employee, she helped us out with a lot questions we had. Will sure to go... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
June 2, 2013

Thank you so much for your feedback regarding your stay. I am glad to hear that you had a great time and that Maribel took great care of you. We do offer a grab-and-go continental breakfast at our hotel, but if you are looking for a hot meal, we have great alternatives to offer in the area. I will be... More

Houston
1 review
4 of 5 stars Reviewed May 28, 2013

My family and I spent the Memorial Day weekend in San Antonio. After a long day of walking, it was nice to come back to a clean room to sleep. The room was clean and the water pressure was excellent. Carlos, the Hotel Shift Manager was on the ball. He handled all of our requests with a smile on his... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
May 29, 2013

Thank you for your kind words about our hotel! I'm so happy to hear that you found our NextGen design rooms to be clean and comfortable and that you found the staff to be friendly and informative. I know that the team will be excited to hear the positive feedback when I share it with them today and it will... More

Cleburne, TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 10, 2013

I was thoroughly impressed with every aspect of this hotel. The staff was EXTREMELY courteous, the room was wonderful, I had NO complaints at all about anything that was within the hotels control. The nice lady who checked me in offered me use of their computers to get internet specials for Sea World, she treated my 9 year old as... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
May 14, 2013

Thank you for taking the time to post such a nice review about your experience with our brand here in the beautiful Alamo city. I am so happy to hear that you were impressed with the hotel and that our staff welcomed you and made you feel at home. It is our goal to give our guest a great stay... More

 
 
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Additional Information about Red Roof Inn San Antonio Downtown - Riverwalk

Address: 1011 E. Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Center Free Breakfast Free High-Speed Internet Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #116 of 343 hotels in San Antonio
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Experience rich culture, history and southern hospitality in San Antonio, the Heart of Texas, at your Red Roof Inn Downtown-Riverwalk. When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. Start your day with a complimentary Grab-and-Go select breakfast of Apples, Bagels, Muffins, Juice and Coffee. With complimentary Wi-Fi in all the guestrooms and lobby as well as a boarding pass station, you will never miss a connection. Ample parking is available for our guests onsite in our general parking lot and multi-level parking garage, at only $7 per night. The Red Roof Inn San Antonio Downtown-Riverwalk is within a pleasant walking distance of many of the attractions for which San Antonio is famous. Take a tour of the Alamo in downtown San Antonio, a short 3 blocks away or enjoy the famous Riverwalk on a relaxing riverboat cruise. Sports fanatic? The Alamodome and AT&T center host everything from football to basketball games. Enjoy shopping at the historic Market Square or experience a panoramic view of downtown San Antonio from the Tower of the Americas, both within walking distance from the Red Roof San Antonio Downtown-Riverwalk. For those visiting San Antonio on business, the San Antonio Convention Center is only 5 blocks away. With all there is to see and do in our beautiful city, your hotel should provide the amenities you want at the price you need. Fortunately, Red Roof Inn San Antonio Downtown - Riverwalk provides that and more. We're your best choice for economy lodging and superior service in the Alamo City ... more   less 
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Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
Red Roof Inn San Antonio
San Antonio Red Roof Inn

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