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Hyatt Place San Antonio/Riverwalk

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601 South St. Mary's Street, San Antonio, TX 78205 (Formerly "AmeriSuites San Antonio Riverwalk")
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1 room 1 guest
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Hyatt Place San Antonio\/Riverwalk
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533 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at this Hyatt. The staff was friendly and helpful and the room was immaculate. We enjoyed our view room and liked staying in a hotel on the 'quiet' end of the riverwalk . Easy walk to many downtown locations. Would stay here again.

Review collected in partnership with Hyatt Hotels

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Ocala, United States
5 of 5 stars Reviewed 5 days ago NEW

Staff was extremely helpful with directions and sights in San Antonio. The morning breakfast was great on the weekend and we loved that we could grab and go during the week when we had to catch our flight. The staff always welcomed us back when we had been out for the day. Loved the cleanliness of the rooms and the... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

It is fairly close to the riverwalk, but not where the restaurants are! Clean rooms, comfortable beds, our room had a living area with wet bar! Very good complimentary breakfast buffet, with fresh fruit! Free parking was a definite plus! Would stay there again!

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Pennsylvania
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We were only in town for three days for a family event on short notice. The hotel is a few blocks from the main tourist area and was quiet. We had a nice room with plenty of space except for the bathroom. It was very clean. The food in the morning was average, but the front desk has a nice... More 

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Venice, Fl
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. It is on the River, 15 minutes walk from all the action in a quiet area. Very close to La Villita and many restaurants on the Riverwalk. We even walked from the hotel to the Alamo via Riverwalk. It also has an easy access to Mission road where you can tour all the other missions (by car). Excellent... More 

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Iola, Texas
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt Place is awesome, we have stayed here before and decided to come back. The staff is wonderful and very helpful. Our room was very nice and clean. The bathroom was a little tight but you can't change that! Ha. If you want something that is not hard to get to and still close to all the Riverwalk action... More 

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Dallas, TX
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is relatively new, modern in its decor and is situated a short, easy walk to the busier areas of the Riverwalk. Sitting on the south side of Saint Mary's it is quick access by car to King William District and the Mission Trail. The rooms are spacious and well designed save for tiny bathroom (bathroom door literally rubs... More 

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Fort Worth, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was great, hotel was nice, clean and in a great spot just away from the business of the Riverwalk but close enough to everything to walk. The pool was always full but the rooms were nice, breakfast was good and it was clean. Overall a great experience.

Review collected in partnership with Hyatt Hotels

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tampa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

great staff - very friendly and professional. Rooms were fine. Asked if room had "view of the riverwalk". Was told, yes. Actual view was indeed, of the river but a portion of the river that is 4 blocks from the riverwalk. Location is not bad but you are NOT on riverwalk proper.

Review collected in partnership with Hyatt Hotels

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suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Valued Guest Thank you so much for taking the time out of your busy day to leave us your valuable feedback. Feedback are very important to us as we use each one of them to upgrade our facility and better our service. In answer to your feedback, quite often there is a misconception that our hotel is not located... More 

Fort Worth, Texas
Level Contributor
135 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights using free anniversary nights. Chose those hotel over other Hyatt properties because of the free parking and free breakfast. In addition, all rooms come with a sofa bed, which was comfortable. Staff was very helpful and accommodating. We had to switch rooms due to a strong bleach odor and they took care of it right... More 

Was this review helpful? Yes 1
suzie65, Director of Sales at Hyatt Place San Antonio/Riverwalk, responded to this review

Dear Valued Guest Thank you so much for taking the time out of your busy schedule to leave us your very valuable feedback. We use each feedback to continuously upgrade our facility and service. We are terribly sorry that we did meet your expectations during your stay with us. Your complaints have been noted and we will do our best... More 

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