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BEST WESTERN PLUS San Antonio East Inn & Suites

2.5 of 5 8669 I-10 E, San Antonio, TX 78109
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Certificate of Excellence 2014
BEST WESTERN PLUS San Antonio East Inn & Suites
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BEST WESTERN PLUS San Antonio East Inn & Suites
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130 reviews from our community

Traveler rating
    88
    27
    10
    1
    4
See reviews for
37
27
8
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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LaPlace, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We did not have reservations and arrived at 1 am very tired 3 adults and 1 child, they were very accommodating and we were just going to stay one night and move to a hotel closer to Sea World but we enjoyed the hospitality so much we stayed there for 3 nights. Loved the pool and Jacuzzi. The breakfast was... More

Was this review helpful? Yes 1
San Jose, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A group of us were in San Antonio for trade show. The room and the service of this hotel are great. It's about 15 minutes driving to downtown and 20 minutes to airport. There is a convenient store, gas station and a fast food restaurant nearby (fried chicken?). There are a lot of truck dealers in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for a weekend of fun and music at a venue close by. This hotel stay was one of the best I've had in years. The owners / operators went out of their way to make everyone feel right at home. The entire hotel was clean and bright and the breakfast was out of this world as well.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I just stayed 3 nights here with my fiancé for the Viva La Grasa Festival that happens just a few clicks down the road. Having spent years of my life in customer service management, I have to say that I was blown away by the Patel family and their accommodating and gracious treatment of their guests. When I first called,... More

Was this review helpful? Yes 2
Dallas, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

BW has easy access to interstate, shopping, restaurants, everything needed for the traveler. Out of the mainstream of rush traffic. Hotels is very clean and well taken care of. Front desk staff was courteous and familiar with what was in the area. Provided local maps and took the time to assure your needs were met accurately and timely.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We were glad to hear that you found easy access to anything you may have needed. Our staff pride themselves on being knowledgeable with the local area. The free maps of the local and surrounding areas seem to be a big hit with our guests. Prompt service is a must, as we want to make... More

Longview, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed August 11, 2014

Elena, answers the phone and said oh hey Mr Spicer let me see if I can get you one of your favorite room. I arrive and Avani say's hi Mr Spicer we have your room ready for you, let me know if we can get you anything. Start to leave Avani say's have a great day Mr. Spicer see you... More

Was this review helpful? Yes 7
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your recent review. Our staff always try their best to be accommodating wherever possible. Remembering guest names and special requests is our goal. We all work so hard from start to finish, clean rooms to the great guest service to make everyone’s stay memorable. We would also like to say thank you for the peanut brittle it... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

Staff was VERY friendly! Hotel was very clean. The hallways and rooms also smelled very clean. We went for a two night stay to take family on trip to Schlitterbahn in New Braunfels. The hot breakfast that was included was very pleasant which ranged from bagels, yogurts, cereals, eggs, sausage patties and links, taquitos and waffles. Breakfast area was very... More

Was this review helpful? Yes 3
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

The whole team would like to say thank you for your fantastic review. Guest service and cleanliness are our top priorities. We hope your family had fun in New Braunfels. We are glad you enjoyed our free hot breakfast. Our pillow-top beds and pillows receive such great feedback for the comfort. The outdoor hot-tub is the perfect way to relax... More

Magnolia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 10, 2014

We have stayed at this hotel at least 4 times in the pasted year, never in the same room however every bed we have slept in has been soooo comfortable. The pillows are like clouds! The staff is great, the breakfast is hot and filling. Overall this is a great place to stay. It's a 5+ star hotel in my... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your continued loyalty and kind words. We are so thrilled that you have had such relaxing experiences during your stays. Our pillows and pillow-top beds are known for their comfort and receive many compliments. Our full hot breakfast has a great variety for all. We are looking forward to your return. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

The room was clean and comfortable and the breakfast each day was a nice touch. The location was a little of the beaten path, but accessible. The lobby area was small, but comfortable. We were there for a family reunion. The hotel allowed us to use the breakfast room for our meet and greet reception on Friday evening and also... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We pride ourselves in having a clean comfortable hotel and a great breakfast. We are conveniently located on the east-side of San Antonio, providing easy access to many shops, restaurants and attractions. We try our best to accommodate wherever possible and we are glad we could assist your family get together. We look forward to... More

el paso, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

It was a very comfortable and rewarding experience. Great choice to stay here. The room was clean and the breakfast was very good. They also went out of their way to direct me to right place the following morning. Friendly staff and great environment to be in.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for such kind words. We are so glad to hear that you enjoyed your stay. Our clean rooms and breakfast are a great way to start the day. Our staff are always eager to help out where needed, whether it is directions or pointing out the “must-see” attractions. We understand that the little things can help so much.... More

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Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Best Western Plus San Antonio East Hotel San Antonio
Best Western Plus San Antonio East Inn And Suites

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