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BEST WESTERN PLUS San Antonio East Inn & Suites

2.5 of 5 8669 I-10 E, San Antonio, TX 78109
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Certificate of Excellence 2014
BEST WESTERN PLUS San Antonio East Inn & Suites
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BEST WESTERN PLUS San Antonio East Inn & Suites
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143 reviews from our community

Traveler rating
    94
    32
    11
    2
    4
See reviews for
44
29
8
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Valparaiso, Indiana
Top Contributor
74 reviews 74 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're planning a short stay in San Antonio, this motel, with its lower prices due to location definitely works. The motel is comfortable, the staff helpful, and the breakfasts very good. The drive to and parking near the Alamo are convenient. That said, I must warn you to return to th motel before 4:00 pm. The combination of very... More 

Was this review helpful? Yes 1
Fayetteville, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The check in was great. The staff went out of their way to ask questions about why you were staying there. Rooms were clean smelled fresh and roomy. Beds were very comfortable and plenty of pillow. Breakfast was good with several options to choose from.

Review collected in partnership with Best Western

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Bay City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Was very pleased with our stay at this particular Best Western Plus. The only thing I would have liked is if we would have been a little closer to the city; but, other than that it was fine. However there were restaurants not more than 10 minutes away from where we were.

Review collected in partnership with Best Western

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Alvin, United States
1 review
5 of 5 stars Reviewed January 26, 2015

Nice Clean room, comfortable beds and pillows, clean shower (loved the bath soap and shampoo/conditioner. The breakfast was yummy and the coffee was just perfect. We had 3 rooms and al lthe rooms were in top condition. We are very picky when it comes to hotels.

Review collected in partnership with Best Western

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Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 6, 2015

After an 8 hour drive and a long family funeral, we needed a comfortable and easily accessible room for the night. This place fit the bill and delivered with one of the most comfortable beds ever! The pillows were fantastic. Room was clean and inviting. Staff was friendly and professional. Breakfast was amazing - hot and plentiful at 6:30am, and... More 

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Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We would like to share with you our deepest condolences for your loss. We are glad that you found the beds comfortable. Our pillow top mattresses and pillows have received many compliments. Our staff are always going the extra mile to make sure your stay is clean and comfortable with top notch service and a... More 

Garza Garcia, Mexico
1 review
5 of 5 stars Reviewed December 26, 2014

Superb Hotel. Very friendly and helpful personnel. Terrible Loyalty Program, whereby different from NH and other leading chains, one cannot use one´s points for immediate credit at a Hotel from the chain. Why? Most Disssapointing

Review collected in partnership with Best Western

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your review and for your continued loyalty. I am sorry that you found issues redeeming your Best Western Rewards points. The Best Western Rewards program is a great program offering a variety of products for redemption. This can be done quickly and easily online or via customer services. We would be happy to call through... More 

1 review
5 of 5 stars Reviewed December 9, 2014

I stayed here for almost a month due to to work. I was really satisfied with the service. Especially the staff at the hotel they were really professional and friendly. Room were great really spacious. I was just minutes away from work and downtown San Antonio. I really recommend this hotel especially for long stays.

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your wonderful review. Whether you are here for one day or 1 year we want to make everyone comfortable. We are so glad you find our hotel comfortable and conveniently accessible along with the great service! We look forward to your continued stay. More 

Northglenn, Colorado
1 review
5 of 5 stars Reviewed December 1, 2014

I would highly recommend this hotel; friendly and helpful staff, clean and comfortable rooms, safe parking area with video surveillance, pet friendly, great breakfast and much more! Our stay here was perfect!

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your great review. We are so glad that you liked your stay. Word-of-mouth can be a wonderful form of recommendation but reviews like yours continue to make us work hard to make sure our guests really enjoy their stay. We always welcome our VIP’s (Very Important Pets) when declared at check-in for a small fee. We do... More 

Sugar Land, Texas, United States
1 review
4 of 5 stars Reviewed December 1, 2014

Will never stay anywhere else when we go to family get together again but The Best Western Plus San Antonio. It was the perfect distance from all of our activities off of 1604 and everyone was very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your delightful review. We are thrilled that you enjoyed your stay so much that we are now your exclusive hotel in San Antonio! We always want our guests to return! It is great that you were able to find your way around the area with ease. We hope you will come see us again soon. More 

Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 26, 2014

I stayed in the hotel for two weeks on a business trip. During the stay I killed two spiders in my first room. Some people like hard beds but I don't personal opinion. The breakfast looked old and reheated. The noise from the highway wakes you up at night even from back rooms. The rooms smelled like smoke even in... More 

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your review. Making your stay special, clean and comfortable is our priority. I apologize that you encountered the issues that you describe. We always do our best to correct any issues as soon as possible if we are made aware of them. We do have regular pest control to help keep insects out, so I... More 

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Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Best Western Plus San Antonio East Hotel San Antonio
Best Western Plus San Antonio East Inn And Suites
Hotel Style:
#23 Business Hotel in San Antonio
#55 Family Hotel in San Antonio
#62 Romantic Hotel in San Antonio

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