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All 343 San Antonio hotels

BEST WESTERN PLUS San Antonio East Inn & Suites

2.5 of 5
8669 I-10 E, San Antonio, TX 78109
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Ranked #48 of 343 hotels in San Antonio
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55 reviews from our community

    Trip type
Traveler rating
    33
    12
    7
    0
    3
Date Rating
Fayetteville, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2013

Best Western has sunk to new lows in regards to increasing profits. As of a customer of this hotel from 6/3 - 6/5/13, I had an experience that will not be forgotten. I was having a very nice stay until I bought an issue to the attention of the hotel staff. On 6/4/13, I filed a complaint with the front... More

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review
June 8, 2013

Here at Best Western Plus San Antonio East we immediately act upon guest comments or reports of any issues whether this may be a complaint of smoke, noise or other. In these situations, we always aim to track down the source of the issue to prevent ongoing occurrence by checking nearby rooms and rooms on other floors. This same procedure... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 19, 2013 via mobile

Date of stay: 16/05/13. We had a great time in the hotel. Room, breakfast and the staff were excellent. The receptionist was very helpful and friendly. We had the best breakfast ever. The room was clean and we felt really safe. I recommend this hotel.

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Victoria, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 5, 2013

Staff is GREAT!! Property is in good repair and clean! Good place to rest and get good sleep!! Stopped in late at night after a long day was treated very well! After leaving the next morning they discovered I had left my medicine in bathroom. Promptly called me and made arrangements for me to pick it up when I was... More

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Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review
May 14, 2013

Thank you for your very positive comments in your review. We are delighted that you had a great experience with our staff and felt that you were treated very well! Here at Best Western Plus San Antonio East, we make sure each guest is made to feel welcome and comfortable in our friendly environment. We take great pride in our... More

Kerrville, Texas, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

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Review collected in partnership with Best Western

Was this review helpful? Yes 1
Longview, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013 via mobile

Well it's been a few months since I have stayed here but when I called to make reservations they remembered me by name and went out of there way again to accommodate my wishes. I just can't say enough about the staff at this hotel especially Elena. It is worth the stay just to meet this young lady and experience... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 2, 2013 via mobile

I stayed here for only a few days but can say that the owners and staff were the best I have ever seen. They are always ready to help you in anyway they can. It is outside San Antonio and away from the busy city but only a short drive to area attractions. Great amenities (pool, buisness center, workout room,... More

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Houston, Texas, United States
1 review
5 of 5 stars Reviewed March 30, 2013

The staff at this hotel are fantastic! They are very polite and helpful. The lady at the front desk had lots of ideas for things to do in the area and even took some time to get to know us as we were checking in. While eating our (free) hot breakfast, another staff member took time to walk around and... More

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Houston, Texas
Top Contributor
66 reviews 66 reviews
63 hotel reviews
Reviews in 56 cities Reviews in 56 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 30, 2013

The property appears brand new (the GPS had trouble finding it). Rooms are spacious and clean. There is a large breakfast area with a good choice, definitely above the average of standard chains. The noise from the interstate was disturbing so we had to keep the air on all night. Great value and a good alternative to downtown hotels if... More

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Houston, Texas
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 25, 2013

We stayed here for two nights and this place is a good option while you are in San Antonio. This place is easy to find and just off of I-10. Check-in and check-out was fast and easy. The room was pretty much standard and basic accommodations you will get from any Best Western Hotel. Just a note, the pillows were... More

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See 3 more reviews by tworns for San Antonio
1 review
5 of 5 stars Reviewed March 20, 2013 via mobile

Elena was friendly and very accommodating in meeting our needs. I will stay here again and use her as my main contact for our accommodations. Great place to stay with a nice continental breakfast. Truck parking available and great security system overlooking the parking area.

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Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Also Known As:
Best Western Plus San Antonio East Hotel
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio
Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotels in San Antonio
Price Range: $
Hotel Class:2.5 star (2.5*)
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