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BEST WESTERN PLUS San Antonio East Inn & Suites

2.5 of 5 8669 I-10 E, San Antonio, TX 78109
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Certificate of Excellence 2014
BEST WESTERN PLUS San Antonio East Inn & Suites
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BEST WESTERN PLUS San Antonio East Inn & Suites
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133 reviews from our community

Traveler rating
    89
    28
    11
    1
    4
See reviews for
39
27
8
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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humble
Top Contributor
73 reviews 73 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a decent hotel. Comfortable no frills. Dont bank on having a wonderful room or superior service. Good service, clean room, good location. I would stay here with a family. Dont plan for this to be a special occasion type hotel. It is not.

Was this review helpful? Yes
Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel for the money. Service was outstanding. Room still have the new room look and feel. Felt real secure with the security cameras in their parking lot. Although, there are no restaurants need by, it did not take us long to locate some real close. We will be back

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

My stay was comfortable, clean, secure, the staff was friendly and informative. The pricing was within market, quite and restful. I would stay again, no worries. The only grievance I had was the bathroom was a bit small, door almost touched the toilet seat, and the hot tub was not hot, which is one of the reasons why I chose... More

Review collected in partnership with Best Western

Was this review helpful? Yes
LaPlace, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

We did not have reservations and arrived at 1 am very tired 3 adults and 1 child, they were very accommodating and we were just going to stay one night and move to a hotel closer to Sea World but we enjoyed the hospitality so much we stayed there for 3 nights. Loved the pool and Jacuzzi. The breakfast was... More

Was this review helpful? Yes 2
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for such a fantastic review. We are so glad that you decided to stay the full 3 nights with us as we had delighted you with our service. SeaWorld is an easy drive, only 20 minutes away! Having a thoroughly clean hotel is very important to us. Our free hot breakfast has a great variety, so don’t miss... More

San Jose, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

A group of us were in San Antonio for trade show. The room and the service of this hotel are great. It's about 15 minutes driving to downtown and 20 minutes to airport. There is a convenient store, gas station and a fast food restaurant nearby (fried chicken?). There are a lot of truck dealers in this area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review of our hotel. It is pleasing to hear that you enjoyed your room and the great service. We are easy access to many locations including downtown and the airport. We are happy to recommend many restaurants close by-some within 5 minutes drive! We hope you enjoyed San Antonio and the trade show. Come and see... More

United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here for a weekend of fun and music at a venue close by. This hotel stay was one of the best I've had in years. The owners / operators went out of their way to make everyone feel right at home. The entire hotel was clean and bright and the breakfast was out of this world as well.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for such a fantastic review. We always appreciate feedback like yours. We strive to deliver the best stay possible for all of our guests, from the cleanliness to the free hot breakfast with all the comforts of home. We look forward to seeing your pictures tagged with us on Facebook and having you come see us again soon. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

I just stayed 3 nights here with my fiancé for the Viva La Grasa Festival that happens just a few clicks down the road. Having spent years of my life in customer service management, I have to say that I was blown away by the Patel family and their accommodating and gracious treatment of their guests. When I first called,... More

Was this review helpful? Yes 2
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you so much for your marvelous review. We were so glad to have been the host hotel for the Viva La Grasa event. As the hotel had been booked up early for this event, we wanted to make sure anyone inquiring for a room had the opportunity to share the fun with the others incase there were any cancellations.... More

Dallas, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

BW has easy access to interstate, shopping, restaurants, everything needed for the traveler. Out of the mainstream of rush traffic. Hotels is very clean and well taken care of. Front desk staff was courteous and familiar with what was in the area. Provided local maps and took the time to assure your needs were met accurately and timely.

Review collected in partnership with Best Western

Was this review helpful? Yes 4
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We were glad to hear that you found easy access to anything you may have needed. Our staff pride themselves on being knowledgeable with the local area. The free maps of the local and surrounding areas seem to be a big hit with our guests. Prompt service is a must, as we want to make... More

Longview, Texas
Contributor
14 reviews 14 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed August 11, 2014

Elena, answers the phone and said oh hey Mr Spicer let me see if I can get you one of your favorite room. I arrive and Avani say's hi Mr Spicer we have your room ready for you, let me know if we can get you anything. Start to leave Avani say's have a great day Mr. Spicer see you... More

Was this review helpful? Yes 7
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your recent review. Our staff always try their best to be accommodating wherever possible. Remembering guest names and special requests is our goal. We all work so hard from start to finish, clean rooms to the great guest service to make everyone’s stay memorable. We would also like to say thank you for the peanut brittle it... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

Staff was VERY friendly! Hotel was very clean. The hallways and rooms also smelled very clean. We went for a two night stay to take family on trip to Schlitterbahn in New Braunfels. The hot breakfast that was included was very pleasant which ranged from bagels, yogurts, cereals, eggs, sausage patties and links, taquitos and waffles. Breakfast area was very... More

Was this review helpful? Yes 3
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

The whole team would like to say thank you for your fantastic review. Guest service and cleanliness are our top priorities. We hope your family had fun in New Braunfels. We are glad you enjoyed our free hot breakfast. Our pillow-top beds and pillows receive such great feedback for the comfort. The outdoor hot-tub is the perfect way to relax... More

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Additional Information about BEST WESTERN PLUS San Antonio East Inn & Suites

Address: 8669 I-10 E, San Antonio, TX 78109
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS San Antonio East Inn & Suites 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Orbitz, TripOnline SA, Despegar.com, Best Western and Tingo so you can book your BEST WESTERN PLUS San Antonio East Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus San Antonio East Inn And Suites
Best Western Plus San Antonio East Hotel San Antonio

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