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BEST WESTERN PLUS San Antonio East Inn & Suites

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8669 I-10 E, San Antonio, TX 78109
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BEST WESTERN PLUS San Antonio East Inn & Suites
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BEST WESTERN PLUS San Antonio East Inn & Suites
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145 reviews from our community

Traveler rating
    95
    33
    11
    2
    4
See reviews for
45
29
9
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Mount Juliet, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Staff are always very friendly and helpful. I am allowed to stay with my two well-behaved dogs when many places only allow one dog per room. The location isn't very attractive, but the hotel itself is kept well-maintained and attractively decorated. Being outside of the major tourist area makes the hotel rate more affordable. Room temperature control is very good... More 

Review collected in partnership with Best Western

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Gig Harbor, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a very nice, new Best Western located right next to I-10. Even though it is right next to the freeway, the room was very quiet. Easy access to multiple places to eat, get gas, and get back on your way. Full breakfast with all the usual BW goodies.

Review collected in partnership with Best Western

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Valparaiso, Indiana
Top Contributor
75 reviews 75 reviews
6 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you're planning a short stay in San Antonio, this motel, with its lower prices due to location definitely works. The motel is comfortable, the staff helpful, and the breakfasts very good. The drive to and parking near the Alamo are convenient. That said, I must warn you to return to th motel before 4:00 pm. The combination of very... More 

Was this review helpful? Yes 2
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your recent review. The competitive prices and convenient location do keep guests coming back. I am so glad that you enjoyed breakfast and that the staff were helpful. Local information is always useful. We would like to give a handy tip to guests coming or going to our hotel during rush hour, as traffic in any city... More 

Fayetteville, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The check in was great. The staff went out of their way to ask questions about why you were staying there. Rooms were clean smelled fresh and roomy. Beds were very comfortable and plenty of pillow. Breakfast was good with several options to choose from.

Review collected in partnership with Best Western

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Bay City, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Was very pleased with our stay at this particular Best Western Plus. The only thing I would have liked is if we would have been a little closer to the city; but, other than that it was fine. However there were restaurants not more than 10 minutes away from where we were.

Review collected in partnership with Best Western

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Alvin, United States
1 review
5 of 5 stars Reviewed January 26, 2015

Nice Clean room, comfortable beds and pillows, clean shower (loved the bath soap and shampoo/conditioner. The breakfast was yummy and the coffee was just perfect. We had 3 rooms and al lthe rooms were in top condition. We are very picky when it comes to hotels.

Review collected in partnership with Best Western

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Texas
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 6, 2015

After an 8 hour drive and a long family funeral, we needed a comfortable and easily accessible room for the night. This place fit the bill and delivered with one of the most comfortable beds ever! The pillows were fantastic. Room was clean and inviting. Staff was friendly and professional. Breakfast was amazing - hot and plentiful at 6:30am, and... More 

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Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your review. We would like to share with you our deepest condolences for your loss. We are glad that you found the beds comfortable. Our pillow top mattresses and pillows have received many compliments. Our staff are always going the extra mile to make sure your stay is clean and comfortable with top notch service and a... More 

Garza Garcia, Mexico
1 review
5 of 5 stars Reviewed December 26, 2014

Superb Hotel. Very friendly and helpful personnel. Terrible Loyalty Program, whereby different from NH and other leading chains, one cannot use one´s points for immediate credit at a Hotel from the chain. Why? Most Disssapointing

Review collected in partnership with Best Western

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your review and for your continued loyalty. I am sorry that you found issues redeeming your Best Western Rewards points. The Best Western Rewards program is a great program offering a variety of products for redemption. This can be done quickly and easily online or via customer services. We would be happy to call through... More 

1 review
5 of 5 stars Reviewed December 9, 2014

I stayed here for almost a month due to to work. I was really satisfied with the service. Especially the staff at the hotel they were really professional and friendly. Room were great really spacious. I was just minutes away from work and downtown San Antonio. I really recommend this hotel especially for long stays.

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Dear Guest, Thank you for your wonderful review. Whether you are here for one day or 1 year we want to make everyone comfortable. We are so glad you find our hotel comfortable and conveniently accessible along with the great service! We look forward to your continued stay. More 

Northglenn, Colorado
1 review
5 of 5 stars Reviewed December 1, 2014

I would highly recommend this hotel; friendly and helpful staff, clean and comfortable rooms, safe parking area with video surveillance, pet friendly, great breakfast and much more! Our stay here was perfect!

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your great review. We are so glad that you liked your stay. Word-of-mouth can be a wonderful form of recommendation but reviews like yours continue to make us work hard to make sure our guests really enjoy their stay. We always welcome our VIP’s (Very Important Pets) when declared at check-in for a small fee. We do... More 

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