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BEST WESTERN PLUS San Antonio East Inn & Suites

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8669 I-10 E, San Antonio, TX 78109
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BEST WESTERN PLUS San Antonio East Inn & Suites
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172 Reviews from our TripAdvisor Community

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Traveler rating
    117
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Clovis, New Mexico
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i must say I have stayed at many Best Westerns as I travel for business and pleasure but have never had the pleasure of staying at this Best Western before. Yes the rooms are very comfortable and the rooms are very clean, but it's the manager and his staff that makes all the difference and why I will stay here... More 

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Abilene
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff, from General Manager Rupesh Patel, our check in gal (I can't remember her name but started with a J (sorry sweetie)) to the cleaning crew can't be beat, Everyone greeted us with a pleasant smile and kind words. Checking into the hotel was fast, pleasant and efficient. Our room was immaculate and spacious (we had a king bed... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was great and helpful. Very friendly highly recommend it. Management always involved with the guests and makes sure everyone is taken care of. Kids enjoyed themselves especially the swimming pool.

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Santa Paula, California
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent two nights this week in this hotel. My travel friend stayed in Room 103 with King Bed and found it quiet and very comfortable with generous sized refrigerator. The ADA room 110 with Queen Bed was super clean and modern. Huge flat screen tv. Very roomy. First floor room only had view of parking lot but was quiet... More 

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Paris, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The room was clean and cool as well as up-to-date. They offer a wide variety for breakfast . My favorite was the fresh waffles with eggs and sausage to go along side it . The staff was very friendly and helpful. I would recommend staying here for anyone who is coming to San Antonio. Call ahead and make your reservation.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your kind review of our Award-Winning property. We strive for the best in everything from the cleanest rooms to the best free-breakfast. The mix and match breakfast is great to work with your taste! Our Guest Service Representatives are always here to help with anything you may need. Have a great day and come see us again. More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My family and I were in San Antonio for a convention and thoroughly enjoyed our stay at this property. The room and property were clean and very comfortable, and even with being right next to the freeway, it was surprisingly quiet. The property manager, Rupesh Patel, was especially outstanding in offering the best service I have ever experienced. He was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for an outstanding review of our Award-Winning property. We are so glad to hear that you enjoyed your stay. We proactively took measures to help reduce highway noise by installing double-pane windows. All our staff do all that they can to make your stay a memorable one. As the General Manager, I, Rupesh Patel lead by example in... More 

Bakersfield, California
5 of 5 stars Reviewed 4 weeks ago

Stayed here while having vehicle repairs done. Very clean hotel and staff were very nice and helpful. Everything you need is there or can be arranged. Will definitely stay here again as I pass by here on buisness. Pool and amenities were very nice.

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your pleasant review. We understand having repairs done on your vehicle can be stressful: so we invite you to come back and fully unwind. We give you value for your dollar by offering so many amenities, from the Free Hot-Breakfast, Free Wifi, access to our Fitness and Business Center, Pool and Hot Tub. We are here to... More 

Fallentimber, Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at the San Antonio Best Western Plus East Inn in June on a work trip, and was thrilled with the very friendly service, (superior service, actually!) and cleanliness of the whole facility. In addition, I was very happy that there were laundry facilities and that the price of using those was very reasonable. I also appreciated the office/computer... More 

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your incredible review of our property. We hope that our hard work to deliver superior service, the cleanest rooms, and an awesome breakfast, always gets the same recognition! We are glad to find that you were able to utilize our amenities. Our laundry facility is convenient when you are away from home, along with our business center... More 

Paris, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Great experience . Staff is very friendly and helpful. They were knowledgeable about the area and attractions. I loved the wide variety of breakfast items that they serve including waffles,eggs tacos , bagels and fluffy biscuits with gravy. The pool was clean as was everything else in the room . I would definitely stay here again . Made our vacation... More 

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for superb review of our Award-Winning Property. We pride ourselves on having a clean comfortable property with knowledgeable team members. We want to make sure everyone that stays has the opportunity to know on what’s going on in the area so that you do not miss out! Our Free Hot-Breakfast is so popular. We are so happy that... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This is an excellent hotel. It is extremely clean, the hotel clerks are super friendly, and the breakfast tastes great. The rooms are spacious as well. I highly recommend this hotel to anyone. It makes our stay much better.

Was this review helpful? Yes
Rupesh P, General Manager at BEST WESTERN PLUS San Antonio East Inn & Suites, responded to this review

Thank you for your high recommendations of our hotel. We always aim to please: from the cleanliness of the rooms to the superior staff. It is rewarding knowing that we have made your stay enjoyable! We all see reviews like yours as trophies! Come see us again. More 

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