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Wyndham Riverside Suites Hotel San Antonio

#175 of 352 Hotels in San Antonio
GreenLeadersBronze level
218 College Street, San Antonio, TX 78205
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Wyndham Riverside Suites Hotel San Antonio
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98 Reviews from our TripAdvisor Community

Traveler rating
    24
    32
    14
    19
    9
See reviews for
36
36
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

We booked this hotel months ago for our family vacation, packed up our 2 toddlers and made the 10 hours drive to San Antonio... Upon arrival we realized this was not the hotel we booked (or not the pictures anyways).... Wyndham's web page shows a COMPLETELY different hotel on their site than what this actually is- including no swimming pool.... More 

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Durham, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Although on the Riverwalk, the hotel is in a really smelly, rundown alley. The room was spartan with no comfortable place to sit and read. No ambience whatever. We could hear the TV in room next to ours as if it was in our room. Thank goodness bed was comfortable and many windows. We would not stay here again.

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Travelers are raving about these San Antonio hotels

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Very nice place to stay. I was very impressed with this hotel. I read the reviews before I came and was somewhat worried about the area. But I was very impressed with our room. Came for a restful stay. The room was nice had a kitchenette and nice comfy bed. The only thing I would suggest is to put instructions... More 

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Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, We are so glad that you enjoyed your stay with us. We are currently working on a couple of different ideas to better the entry way as well as addressing the smell coming from the street. Thank you for your suggestions and look forward to your return. More 

Maricopa, AZ
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 22, 2015

My cousins from Mississippi were membership owners and booked this hotel for our get-together in San Antonio, Texas. This building is rather old and as such, there is only so much they can do in trying to keep up with the more modern Wyndham Hotels. First off, when you get in a cab, and say, take me to the Wyndham... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your post about your stay. Since we are in a downtown location and part of the Avenue Collection, our rooms tend to run smaller and don't offer the amenities as other Wyndham resorts. What we do have is our location! We are in the heart of the city with many things going on as you mentioned.... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 21, 2015

This location is not right on riverwalk so you have to walk to it. Problem is that the area is not exactly the best and my girlfriend got scared while walking And then if you are to go get something in stores near by, you won't find any for a tourist or a local Self parking is not cheap at... More 

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Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your response. While we don't have an entrance right on the River Walk it's just right behind our building. I'm sorry your family didn't feel safe walking on the streets of San Antonio. We currently don't have a local grocery store in the downtown area, but there is a Walgreens a block away from the resort.... More 

Frederick, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 14, 2015

The location of Riverside Suites is okay. It is a short walk up or down the alley and down the steps to the Riverwalk. However, it is located on a stinky alley - not really what we expected from a Wyndham property. The unloading parking is challenging as others are waiting for the couple of spots deemed 15 minutes. Friday... More 

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Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your comments while staying at Riverside Suites. When staying in an Avenue Collection Resort, you tend to not have all the amenities that you would have at a larger resort. While we know parking is an issue, we are currently working on providing Valet Service for our guests. Also, with having the property in such a... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

The location of Riverside Suites is excellent; exit the lobby, turn left or right and in one minute you are on the river walk - top attraction in San Antonio. Yes, the entrance seems like you're in a stinky alley, yes, this is a timeshare and you will be asked to attend a sales presentation: they offer $$ and free... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, We are so glad that you enjoyed your stay here at Riverside Suites. Our location is wonderful to all the downtown attractions. We are aware that having no dryer in the unit is a challenge. We are currently trying to coming up with some different options. Thank you again for providing us the feedback. More 

Frisco, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2015

The building interior has been renovated. Fairly nicely. Parking is close but costs. Food is a five-minute walk because you are at the Riverwalk. We traded Interval International week. Our place was a one bedroom, one bath with living area and small kitchenette. Everything worked fine. Coffee and tea available all day. It was clean. Try to stay in the... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for your response about your stay. We are glad that you enjoyed your stay. We realize that there are noise issues, but that's due to being a downtown location with lots of businesses close to our resort. Again, thank you for your response as it only betters us. More 

Sugar Land, Texas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 17, 2015

I know this is a long review, but it is worth reading….. My beautiful daughter booked a weekend stay for her family, which included me. She was excited to introduce me to the Wyndham family, being I was considering joining the travel club. I have since had a strong change of mind. My first introduction to this hotel was the... More 

Was this review helpful? Yes 3
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for your survey as they only help us improve our resort. I wanted to apologize about the entrance of our building. We are aware if the issues and are currently looking at ways to refurbish the entrance of the resort. I express my apologies for the cleanliness issues you found in your room as that is not... More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 14, 2015

I am a Wyndham owner and have stayed a several Wyndham properties. I can't say this property is up to the Wyndham standards I've been exposed to. The location is wonderful being right on the Riverwalk allowing easy access to downtown and all of the Riverwalk. Also, the building is a historic building built in 1928 for the Salvation Army,... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, I apologize that you didn't enjoy your stay with us. We realize that we have issues with the front of our building and we are currently working on remodeling the entrance. We share the dumpster with several other properties on our street and we are trying to work on the smell. Also, with being a downtown location we have... More 

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