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Wyndham Riverside Suites Hotel San Antonio

#194 of 352 Hotels in San Antonio
GreenLeadersBronze level
218 College Street, San Antonio, TX 78205
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1 room 1 guest
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Wyndham Riverside Suites Hotel San Antonio
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107 Reviews from our TripAdvisor Community

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    25
    33
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oklahoma City, Oklahoma
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights at the Wyhndom Riverside Hotel in San Antonio. The room was very clean and housekeeping did a great job during our stay. The staff was well informed and friendly. The only complaint I have is very minor, but there were no towel racks to hang the towels or washcloth in the bathroom once they were used... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for your response about your stay. We are so glad that you enjoyed it and can't wait for your return. I apologize about the water issue and will have this issue addressed. Again, thank you for your feedback. More 

Elkton, Maryland
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago

As the previous reviews stated, the entrance is challenging to say the least. My first reaction was that this can't be a Wyndham property. Built in 1928, it does have an interesting history but as stated , location is really the only positive here. The rooms are extremely small, particularly the bedroom. Contrary to an earlier contributor, we found our... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for your response about your stay at Riverside Suites. With us being an urban property our rooms do tend to run smaller than normal. We are aware of the challenges with the washer extractors and are currently looking at different options to place into the room. We appreciate your kind words about the staff as we strive... More 

Houston
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Wyndham is located close to the Riverwalk in San Antonio Texas. The hotel is close to all the downtown atractions in the area, down on the riverwalk, there are, Hooters, Italian, Mexican, and countless number of nice restaurants as you walk. You can take the boats and travel in style. I don't recommend the ride by boat when the... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for response and we are glad that you enjoyed your stay at the Wyndham Hotel. More 

Parker, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 21, 2015

Stayed here as a timeshare exchange in July 2015. This is not your typical II resort. There isn’t a pool, game room, or activities (But no timeshare sales people bugging you either). This is a hotel, and an old one at that. The only real positive thing that it has going for it is that it’s in the heart of... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your response about your stay. We are currently working with the city to address the smell that is coming from the dumpster which is located two doors down. Since we are an urban property, we don't have the space for a pool, but are looking at different options to host onsite events. We are currently testing... More 

Travelers are raving about these San Antonio hotels

San Antonio, Texas
1 review
2 of 5 stars Reviewed July 2, 2015

In addition to other bad reviews, which are true, our showers have NO WATER PRESSURE - so impossible to take a shower. Gritty water comes out of the sinks. Front desk says "this is a historic hotel and requests to make improvements are denied." This hotel should never have WYNDHAM name associated with it. Bedrooms have uncomfortable beds with no... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you for your response. I'm sorry that you didn’t' enjoy your stay at Riverside Suites. I am sorry that you didn't find our beds comfortable. We are schedule for an upcoming renovation. More 

Georgetown, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 30, 2015

This property is unlike most of the Wyndham timeshares we have used. First, since in real estate it is location, location, location, this property has it! It is only steps to the River Walk, which was the focus of our vacation. The bed was an old fashioned queen, but with very nice bedding. The shower was small and quaint. Parking... More 

Was this review helpful? Yes
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, Thank you so much for your response. We understand that loading and unloading is an issue and we are currently looking at different options to bring valet to the property. We are glad that you enjoyed your stay and look forward to your return. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 28, 2015

- no amenities (pool, gym, etc.) - trashy accommodations (cigarette burns in chair, stained furniture and sheets) - location is terrible (street bears striking similarity to an alley and entrance is tiny in between commercial loading docks) - garage is a block away down a not so well-lit road - can't even enter lobby w/o room key so you have... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi! Thank you for response. With Riverside being an Avenue collection property and an historic building we don't have the amenities as the campus style properties would have. With our property being located on a downtown city street we do provide security outside the building for safety and security of our owners and guests. This is also why our entrance... More 

Valrico, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 6, 2015

The location with its proximity to the Riverwalk and the Alamo are exemplary, but that's the only thing positive about this place. Our room was on the 4th Floor and of the six night stay, three of those days we had no elevator service. UNACCEPTABLE! Maintenance was called the first night because the shower head in the one of the... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. I apologize about the elevator being down for part of your stay. We were waiting on a part from the elevator company to be delivered. I will be following up with the engineering manager about the other issues that you had in your unit. More 

Derry, New Hampshire
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 5, 2015

We booked this hotel as a trade with interval international. First impression: the smelly alley references are right. I noticed comments from management stating they are "aware of issue and working to fix it" (or something to that effect). There is nothing they can do. They cannot move the entrance. I think their "fix" was to use powerful air freshener... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. We are currently working with the other vendors that use the dumpster area to help keep it clean. With us being an Avenue collection property, our rooms run smaller than other resorts. Again, thank you for your response as it only helps us improve our lovely resort. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2015 via mobile

We booked this hotel months ago for our family vacation, packed up our 2 toddlers and made the 10 hours drive to San Antonio... Upon arrival we realized this was not the hotel we booked (or not the pictures anyways).... Wyndham's web page shows a COMPLETELY different hotel on their site than what this actually is- including no swimming pool.... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. I do apologize that your A/C wasn't working in your unit. Thank you for letting us know that the pictures are not up to date as we will be looking into this. More 

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