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Wyndham Riverside Suites Hotel San Antonio

#195 of 352 Hotels in San Antonio
GreenLeadersBronze level
218 College Street, San Antonio, TX 78205
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Wyndham Riverside Suites Hotel San Antonio
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

In addition to other bad reviews, which are true, our showers have NO WATER PRESSURE - so impossible to take a shower. Gritty water comes out of the sinks. Front desk says "this is a historic hotel and requests to make improvements are denied." This hotel should never have WYNDHAM name associated with it. Bedrooms have uncomfortable beds with no... More 

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Georgetown, Texas
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This property is unlike most of the Wyndham timeshares we have used. First, since in real estate it is location, location, location, this property has it! It is only steps to the River Walk, which was the focus of our vacation. The bed was an old fashioned queen, but with very nice bedding. The shower was small and quaint. Parking... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

- no amenities (pool, gym, etc.) - trashy accommodations (cigarette burns in chair, stained furniture and sheets) - location is terrible (street bears striking similarity to an alley and entrance is tiny in between commercial loading docks) - garage is a block away down a not so well-lit road - can't even enter lobby w/o room key so you have... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi! Thank you for response. With Riverside being an Avenue collection property and an historic building we don't have the amenities as the campus style properties would have. With our property being located on a downtown city street we do provide security outside the building for safety and security of our owners and guests. This is also why our entrance... More 

Travelers are raving about these San Antonio hotels

Valrico, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The location with its proximity to the Riverwalk and the Alamo are exemplary, but that's the only thing positive about this place. Our room was on the 4th Floor and of the six night stay, three of those days we had no elevator service. UNACCEPTABLE! Maintenance was called the first night because the shower head in the one of the... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. I apologize about the elevator being down for part of your stay. We were waiting on a part from the elevator company to be delivered. I will be following up with the engineering manager about the other issues that you had in your unit. More 

Derry, New Hampshire
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked this hotel as a trade with interval international. First impression: the smelly alley references are right. I noticed comments from management stating they are "aware of issue and working to fix it" (or something to that effect). There is nothing they can do. They cannot move the entrance. I think their "fix" was to use powerful air freshener... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. We are currently working with the other vendors that use the dumpster area to help keep it clean. With us being an Avenue collection property, our rooms run smaller than other resorts. Again, thank you for your response as it only helps us improve our lovely resort. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel months ago for our family vacation, packed up our 2 toddlers and made the 10 hours drive to San Antonio... Upon arrival we realized this was not the hotel we booked (or not the pictures anyways).... Wyndham's web page shows a COMPLETELY different hotel on their site than what this actually is- including no swimming pool.... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay. I do apologize that your A/C wasn't working in your unit. Thank you for letting us know that the pictures are not up to date as we will be looking into this. More 

Durham, North Carolina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 27, 2015

Although on the Riverwalk, the hotel is in a really smelly, rundown alley. The room was spartan with no comfortable place to sit and read. No ambience whatever. We could hear the TV in room next to ours as if it was in our room. Thank goodness bed was comfortable and many windows. We would not stay here again.

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Thank you for your response about your stay with us. I apologize that you didn't enjoy your stay with us. Please accept my sincere apology. More 

A TripAdvisor Member
4 of 5 stars Reviewed May 21, 2015

Very nice place to stay. I was very impressed with this hotel. I read the reviews before I came and was somewhat worried about the area. But I was very impressed with our room. Came for a restful stay. The room was nice had a kitchenette and nice comfy bed. The only thing I would suggest is to put instructions... More 

Was this review helpful? Yes 2
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

Hi, We are so glad that you enjoyed your stay with us. We are currently working on a couple of different ideas to better the entry way as well as addressing the smell coming from the street. Thank you for your suggestions and look forward to your return. More 

Maricopa, AZ
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 22, 2015

My cousins from Mississippi were membership owners and booked this hotel for our get-together in San Antonio, Texas. This building is rather old and as such, there is only so much they can do in trying to keep up with the more modern Wyndham Hotels. First off, when you get in a cab, and say, take me to the Wyndham... More 

Was this review helpful? Yes 3
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your post about your stay. Since we are in a downtown location and part of the Avenue Collection, our rooms tend to run smaller and don't offer the amenities as other Wyndham resorts. What we do have is our location! We are in the heart of the city with many things going on as you mentioned.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 21, 2015

This location is not right on riverwalk so you have to walk to it. Problem is that the area is not exactly the best and my girlfriend got scared while walking And then if you are to go get something in stores near by, you won't find any for a tourist or a local Self parking is not cheap at... More 

Was this review helpful? Yes 1
Heather B, Manager at Wyndham Riverside Suites Hotel San Antonio, responded to this review

HI, Thank you for your response. While we don't have an entrance right on the River Walk it's just right behind our building. I'm sorry your family didn't feel safe walking on the streets of San Antonio. We currently don't have a local grocery store in the downtown area, but there is a Walgreens a block away from the resort.... More 

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