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Fairfield Inn & Suites San Antonio North/Stone Oak

2.5 of 5 1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
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Fairfield Inn & Suites San Antonio North/Stone Oak
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Fairfield Inn & Suites San Antonio North/Stone Oak
Fairfield Inn & Suites San Antonio North/Stone Oak
Fairfield Inn & Suites San Antonio North/Stone Oak
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42 reviews from our community

Traveler rating
    11
    15
    10
    5
    1
See reviews for
14
5
2
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Senior Contributor
48 reviews 48 reviews
32 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Greeted with a smile fr the front desk. Easy to find and park. Appears to be remodeled. Rooms clean and pillows great ( slept very well ). Used excersise room and it was clean but small. Staff puts pride in their work. ( breakfast person kept the area spotless, including adjusting the pillows on the couch.). I'd stay here again.

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Southlake, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent hotel for a business stay. Updated, clean, friendly breakfast staff and great location. Close to several are restaurants with easy access to 281 & 1604. Great rates as well. I stay here a 2-3 nights a month and have always been pleased with my stay.

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Saint Robert, Missouri
Top Contributor
90 reviews 90 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice place to stay. The staff was very friendly and helpful. The prices was reasonable. The decor was modern and pleasing. My room was so quiet and comfortable. I never heard any other guests next to or below. The king bed was very comfortable. I slept through the night which I seldom do when I travel.... More 

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Sugar Land
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 28, 2014

One person alone made such a difference with our experience with this hotel. We have stayed in many 4 Star and 5 Star hotels and resorts. The service, follow through and knowing how to connect with a customer as well how to problem solve a situation was beyond 6 Star. After a long and very rainy Friday evening drive to... More 

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acg0143, Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your kind words! We appreciate your business and your loyalty to Marriott! We look forward to your next trip to San Antonio! (And yes, Robert is a gem!) Ashley Sefcik General Manager More 

Irving, Texas
Top Contributor
168 reviews 168 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 17, 2014

This hotel was fine for business travel. The check in was quick and efficient. The room was clean and everything was in good working order. The bed wasn't the best, but not horrible. The breakfast was fine.

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your review! We appreciate your time and we welcome you back to our hotel when your travels bring you back to the San Antonio area! More 

Pearland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 26, 2014

Travelling with a husband and two children, we needed a room with two queen beds. they had booked us in a king with a pull out couch. They accomodated us with a double queen room, but it was on the first floor right by the freeway and the stairwell. there was door-slamming all night. I really hate it when I... More 

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you for choosing our hotel for your trip to San Antonio, we appreciate your business! I'm so glad we were able to accommodate your room request, and I apologize our hotel did not meet your expectations. We will work hard to correct the issues you incurred. Thank you for your time, we appreciate you! More 

Portland, Oregon
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2014

Friendly staff. However the hotel itself is dated.. We had a suite which was spacious. The couch was spotted and stained. Has probably been there since the hotel opened. The bed was comfortable the shower was clean. So all was fine. Walking distance to some attractions. I recommend UBERing (download the app from play store) vs taking a cab .

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for the time you took to let us know how we did! We appreciate all feedback. When it comes to our guests, we want to make sure you are comfortable! Please come back to see us! More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2014 via mobile

The rooms were very clean, the staff was friendly, and the breakfast was excellent. The hot tub was broken the first few nights we stayed, we notified the staff and the next day it was fixed. I would recommend this hotel to a friend.

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you for your feedback! We always appreciate it! Since your stay, our hot tub is currently up and running! Come back and see us! More 

College Station, Texas
Top Contributor
311 reviews 311 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 3, 2014

We don't stay at Fairfield often but do stay at similar brands, both in the Marriott and Hilton portfolios, and there wasn't much to say about this stay which isn't a bad thing at a standard chain hotel. I will say that all of the staff was very friendly, helpful, and accommodating. And we didn't have any complaints about the... More 

Was this review helpful? Yes 1
Sunset, Texas
Top Contributor
65 reviews 65 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 25, 2013

Below average Fairfield, needs alot of maintenance and updating. It is our second visit in two weeks. The first stay our executive suite was okay, the second stay in the same executive suite was extremely in need of repair. Missing closer door, wallpaper peeling, shower head not working and in need of a complete update and deep cleaning.

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn & Suites San Antonio North/Stone Oak

Address: 1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio North/Stone Oak 2.5*
Number of rooms: 84
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