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Fairfield Inn & Suites San Antonio North/Stone Oak

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1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites San Antonio North/Stone Oak
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52 Reviews from our TripAdvisor Community

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    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Livingston, Texas, United States
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff here is very friendly. Kimberly, and Nicole have went above and beyond customer service. The rooms are nice, and always clean and fresh. The breakfast is plentiful and fresh as well. One of the better hotels I've visited.

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Brussels, Belgium
Top Contributor
97 reviews 97 reviews
35 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am a Marriott rewards members and I have used Marriott hotels for many years and never had this problem! I booked a 1 king bed room suite with a sleeper sofa. I used the Marriott app to check in 24 hours prior with my credit card for this room. I then went to the hotel early that day at... More 

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

I sincerely apologize for the issues you came across during your arrival. This is not a typical stay at our hotel! I can only imagine the frustration you faced upon coming back to find that the room you reserved was different. I apologize that we did not have the room ready the first time you arrived at 10am. We do... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

We traveled to San Antonio from Columbus, Ga for my daughters graduation from BMT at Lackland AFB. It was a 14 hour drive. We got lost coming to the hotel, Sherry was very helpful in getting us there safely, because I was really freaking out and was very tired from the drive, all those loops and turnarounds had me confused,... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your feedback and for taking the time to let us know how your stay was! We look forward to your next visit to the San Antonio area! More 

San Antonio, Texas, United States
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We enjoyed our stay. We had a 2-queen bedroom suite. It was nice to have the half-wall separation for a small living room which meant having 2 TVs in the room. That was a lifesaver with 2 adults and a teenager. It was also nice that breakfast was included -- a hot breakfast at that -- given the length of... More 

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your feedback, and the time you took in letting us know how we did! I appreciate your business and we look forward to your return! More 

Houston
Top Contributor
59 reviews 59 reviews
46 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 15, 2015

Great location , easy entry and exit, alot of great food and shopping around the corner. Great new updated lobby, rooms were roomy. Fresh coffee in the morning food and sac area available. Laundry room, pool, spa, nice workout facility and nice utdoor sitting area with fireplace

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your feedback! We sincerely appreciate your business and look forward to your next stay with us! Have a wonderful day! More 

Stockton, California
2 reviews
5 of 5 stars Reviewed May 5, 2015

We stayed at your hotel because of the proximity to our aging parents. As Marriott Reward Members we always stay at Marriott Hotels on our frequent travels. We had a choice of 3 different Marriotts in the immediate area and chose Fairfield simply because of the price, because we would be spending most of the time out of the hotel.... More 

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your kind words! We appreciate you as a guest and look forward to seeing you on your next visit to San Antonio! Have a wonderful day! Ashley Sefcik General Manager More 

Houston, Texas
Top Contributor
84 reviews 84 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 14, 2015

We have stayed here several times because of the location. It is a quiet property starting to show some wear and tear. It is clean (though not as clean as in the past) with helpful staff, plenty of parking, very average breakfast. Just off the highway, it is easy to get to all parts of San Antonio. I would recommend... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for taking the time to let us know how we did! We appreciate you and your business and invite you back to our hotel the next time you come to the San Antonio area. Have a wonderful day!!! More 

Richardson, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2015

The staff is friendly enough and the rate is reasonable, but the place is really getting shabby. We stayed here about 2 years ago and it was nice. On Easter weekend 2015 it's showing its age. Walls and carpets are badly stained (we kept our socks on) and the headboard looked like someone had chewed on it. Also, the shower... More 

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for taking the time to let us know how we did! Also thank you for letting us know what we can work on. That is a very important part of why we utilize these reviews. We do appreciate you and your business and invite you back to our hotel the next time you come to... More 

Texarkana, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

We stayed here for a couple of nights. My greatest impression about this hotel was the cleanliness everywhere. Our room smelled so good. When we saw the maid in the hallway, we commented on it and she was just a sweetheart. Friendly people and good breakfast as well.

Was this review helpful? Yes 1
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for taking the time to let us know how we did! We appreciate you and your business and invite you back to our hotel the next time you come to the San Antonio area. More 

Wisconsin
Top Contributor
66 reviews 66 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 3, 2014

Greeted with a smile fr the front desk. Easy to find and park. Appears to be remodeled. Rooms clean and pillows great ( slept very well ). Used excersise room and it was clean but small. Staff puts pride in their work. ( breakfast person kept the area spotless, including adjusting the pillows on the couch.). I'd stay here again.

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for taking the time to let us know how we did! We appreciate you and your business and invite you back to our hotel the next time you come to the San Antonio area. More 

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