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All 353 San Antonio hotels

Fairfield Inn & Suites San Antonio North/Stone Oak

2.5 of 5 Hotel   |   1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
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Ranked #160 of 353 Hotels in San Antonio
A recent review
5 of 5 stars reviewed 3 days ago
786travel Sugar Land
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39 reviews from our community

Traveler rating
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    14
    9
    5
    1
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14
4
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8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sugar Land
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One person alone made such a difference with our experience with this hotel. We have stayed in many 4 Star and 5 Star hotels and resorts. The service, follow through and knowing how to connect with a customer as well how to problem solve a situation was beyond 6 Star. After a long and very rainy Friday evening drive to... More

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acg0143, Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your kind words! We appreciate your business and your loyalty to Marriott! We look forward to your next trip to San Antonio! (And yes, Robert is a gem!) Ashley Sefcik General Manager More

Irving, Texas
Top Contributor
162 reviews 162 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed July 17, 2014

This hotel was fine for business travel. The check in was quick and efficient. The room was clean and everything was in good working order. The bed wasn't the best, but not horrible. The breakfast was fine.

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your review! We appreciate your time and we welcome you back to our hotel when your travels bring you back to the San Antonio area! More

Pearland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 26, 2014

Travelling with a husband and two children, we needed a room with two queen beds. they had booked us in a king with a pull out couch. They accomodated us with a double queen room, but it was on the first floor right by the freeway and the stairwell. there was door-slamming all night. I really hate it when I... More

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you for choosing our hotel for your trip to San Antonio, we appreciate your business! I'm so glad we were able to accommodate your room request, and I apologize our hotel did not meet your expectations. We will work hard to correct the issues you incurred. Thank you for your time, we appreciate you! More

Portland, Oregon
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2014

Friendly staff. However the hotel itself is dated.. We had a suite which was spacious. The couch was spotted and stained. Has probably been there since the hotel opened. The bed was comfortable the shower was clean. So all was fine. Walking distance to some attractions. I recommend UBERing (download the app from play store) vs taking a cab .

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for the time you took to let us know how we did! We appreciate all feedback. When it comes to our guests, we want to make sure you are comfortable! Please come back to see us! More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 11, 2014 via mobile

The rooms were very clean, the staff was friendly, and the breakfast was excellent. The hot tub was broken the first few nights we stayed, we notified the staff and the next day it was fixed. I would recommend this hotel to a friend.

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you for your feedback! We always appreciate it! Since your stay, our hot tub is currently up and running! Come back and see us! More

College Station, Texas
Top Contributor
271 reviews 271 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 3, 2014

We don't stay at Fairfield often but do stay at similar brands, both in the Marriott and Hilton portfolios, and there wasn't much to say about this stay which isn't a bad thing at a standard chain hotel. I will say that all of the staff was very friendly, helpful, and accommodating. And we didn't have any complaints about the... More

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Sunset, Texas
Top Contributor
65 reviews 65 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 25, 2013

Below average Fairfield, needs alot of maintenance and updating. It is our second visit in two weeks. The first stay our executive suite was okay, the second stay in the same executive suite was extremely in need of repair. Missing closer door, wallpaper peeling, shower head not working and in need of a complete update and deep cleaning.

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Elmendorf, Texas
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2013

this is a great hotel to stay at. The rooms are clean and did the job. The hotel is located in great location. we were going to a Christmas party so stay at this hotel. The staff was very nice and will do what they can do. we ask to be relacated in the hotel they did that with no... More

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acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your review of our Fairfield Inn & Suites! We thank you for your continued business and welcome you back for your next trip to San Antonio! More

Jacksonville, FL
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 20, 2013

I recently stayed at the hotel and was somewhat disappointed due to the location of my room and the noise from the expressway next door to the hotel. I spent three nights at the property but finally had enough of the noise from the trucks and cars going by. I had stayed at the property two other times without complaint,... More

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Monterrey, Mexico
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2013

It's a Fairfield by Marriott so they are always a good choice; comfortable and clean rooms, great complimentary breakfast. This hotel's location is great to access almost everthing; the airport and North Star Mall, The Quarry are all within a 10-15 minute drive; Fiesta Texas is 15 minutes away and Sea World is 25 minutes away, all accesible via the... More

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Additional Information about Fairfield Inn & Suites San Antonio North/Stone Oak

Address: 1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio North/Stone Oak 2.5*
Number of rooms: 84
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