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Fairfield Inn & Suites San Antonio North/Stone Oak

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1350 NE Loop 1604, 80 Trailcrest, San Antonio, TX 78232
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1 room 1 guest
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Fairfield Inn & Suites San Antonio North\/Stone Oak
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Fairfield Inn & Suites San Antonio North/Stone Oak
Fairfield Inn & Suites San Antonio North/Stone Oak
Fairfield Inn & Suites San Antonio North/Stone Oak
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lowell, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed here on business trip. Conveniently located right off highway (surprisingly quiet though!!!). Many chain restaurants nearby. Staff here is very welcoming, engaging and helpful. A fine standard complimentary breakfast. Spotless hotel!

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your positive feedback! It means so much to us and I appreciate the time you took to provide that. We hope to see you next time you are in the San Antonio area! More 

San Angelo, Texas
Level Contributor
6 reviews
2 of 5 stars Reviewed 4 weeks ago

My husband, 3 kids, and I stayed here for a fun weekend in the city...this hotel ruined some of the for us! First, the rooms were so small we could barely breathe in there with all of us. Upon check in the young man was so rude and gave very little information about the hotel and accomodations I had to... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

I am so deeply sorry that you did not have a pleasant experience with our hotel. It is our responsibility to make sure you have a great stay, and unfortunately, we fell short of that. We have taken your feedback and are working on correcting the issues you brought to our attention. Thank you for taking the time to do... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 28, 2015

Great property very clean. Nice ckean rooms. My only complaint is the breakfast, most hotels have the same food but at least they change it a little bit rach day. They offer eggs and old sausage every day.

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your feedback! We sincerely appreciate your time! We hope to see you next time, when your travels bring you back to the San Antonio area, we'd love to see you again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

I typically don't do these reviews as I am skeptical, however I frequent this location often for business. So as I am planning my trip for this summer I am reading reviews. This hotel for the value and location is great! It is close to the Northern part of San Antonio, very close to the airport, an easy drive to... More 

Was this review helpful? Yes 1
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for staying with us! It's guests like you who make our hotel what it is and we are thankful!! Have a wonderful day and we will see you next time! More 

Irving, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 13, 2015

The room were clean and breakfast is included. You want to go to the breakfast early, it is over at 10am. The breakfast is limited but good food. We arrived for breakfast around 9:30 and it was standing room only. The beds were confortable and it was nice to shower, lay down, watch tv and relax after walking the downtown... More 

Was this review helpful? Yes 1
acg0143, Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for choosing our hotel for your stay! I'm sorry that there wasn't enough room to sit and eat during breakfast. I can understand how that can be frustrating. I'm so glad that you enjoyed the rest of your stay though and we welcome you back any time you are in the San Antonio area! See... More 

Livingston, Texas, United States
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 30, 2015

The staff here is very friendly. Kimberly, and Nicole have went above and beyond customer service. The rooms are nice, and always clean and fresh. The breakfast is plentiful and fresh as well. One of the better hotels I've visited.

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your kind words! We look forward to your next stay with us! More 

Brussels, Belgium
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed June 28, 2015

I am a Marriott rewards members and I have used Marriott hotels for many years and never had this problem! I booked a 1 king bed room suite with a sleeper sofa. I used the Marriott app to check in 24 hours prior with my credit card for this room. I then went to the hotel early that day at... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

I sincerely apologize for the issues you came across during your arrival. This is not a typical stay at our hotel! I can only imagine the frustration you faced upon coming back to find that the room you reserved was different. I apologize that we did not have the room ready the first time you arrived at 10am. We do... More 

Columbus, Georgia
1 review
5 of 5 stars Reviewed May 31, 2015

We traveled to San Antonio from Columbus, Ga for my daughters graduation from BMT at Lackland AFB. It was a 14 hour drive. We got lost coming to the hotel, Sherry was very helpful in getting us there safely, because I was really freaking out and was very tired from the drive, all those loops and turnarounds had me confused,... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your feedback and for taking the time to let us know how your stay was! We look forward to your next visit to the San Antonio area! More 

San Antonio, Texas, United States
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

We enjoyed our stay. We had a 2-queen bedroom suite. It was nice to have the half-wall separation for a small living room which meant having 2 TVs in the room. That was a lifesaver with 2 adults and a teenager. It was also nice that breakfast was included -- a hot breakfast at that -- given the length of... More 

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so very much for your feedback, and the time you took in letting us know how we did! I appreciate your business and we look forward to your return! More 

Houston
Level Contributor
89 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 15, 2015

Great location , easy entry and exit, alot of great food and shopping around the corner. Great new updated lobby, rooms were roomy. Fresh coffee in the morning food and sac area available. Laundry room, pool, spa, nice workout facility and nice utdoor sitting area with fireplace

Was this review helpful? Yes
acg0143, General Manager at Fairfield Inn & Suites San Antonio North/Stone Oak, responded to this review

Thank you so much for your feedback! We sincerely appreciate your business and look forward to your next stay with us! Have a wonderful day! More 

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