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All 351 San Antonio hotels

Country Inn & Suites By Carlson San Antonio Airport, TX

3.0 of 5 Hotel   |   8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport) (Northeast San Antonio)
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85%
Ranked #47 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Randy B Searcy, Arkansas
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188 people have reviewed this hotel

Traveler rating
    119
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Searcy, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything was excellent, the staff was very nice, and the free breakfast made it that much better. The Hotel was very clean, and well organized. The staff was very helpful at all hours of the day or night. I highly recommend this hotel to all.

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Texas
Top Contributor
64 reviews 64 reviews
29 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Aside from the fire alarm that went off at 4am one morning we really enjoyed our stay. Staff was pleasant, room was modern and clean. Had a King suite - separate area with the pull out sofa, TV, microwave and fridge, allowed for a little privacy. Indoor pool and work out room were a nice plus. Was a little disappointed... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel is nice. It is trendy and new, which is different from the usual Country Inn feel. We stayed here on a family trip. The only complaint is that the floors are thin. We were on the 4th floor, and every time we walked, I could hear myself, and it sounded like we were stomping when we truly were... More

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Puerto Vallarta Mexi
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel because it's a short shuttle ride to the airport (less than 5minutes). We had rented a car from Dollar/Thrifty so we unloaded our bags at the hotel, returned the rent car (1 block away) and walked back to the hotel. We made a reservation to catch the (24 hour) shuttle at the hotel for the next... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 1 week ago

I had the worst experience ever at this hotel. I travel often with my family, we stay at various hotels and I must say that I have never seen or been a part of any bad customer service. Let's start with the reservation. To my understanding a reservation is to reserve a specific room or suite. I had created and... More

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Samuel V, Front Office Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review

Thank you for your candid feedback. We apologize for the issues you encountered during your stay. It's feedback like yours that allows us to pinpoint areas of improvement and I thank you for that. I'm sorry our General Manager was not available and can assure you that this is the exception, and not the rule. Please contact our Front Office... More

Atlanta, GA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited San Antonio over a three night weekend in late June. Didn't want to pay the river walk prices and had some Carlton points from a stay in Chicago last summer. Learned from a manager (more about that later) this property was built as another hotel....and converted to a Country Inn. Not like any other Country Inn we've stayed in...not... More

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Houston, TX
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Country Inn and Suites Airport location over the 4th of July wknd. Would recommend staying out a bit from the chaos of the Riverwalk. You'll save more than a few $$$$ on your room and have more peace and quiet. Not to mention you have FREE pkg vs hotels @ River Walk often chg extra for... More

Was this review helpful? Yes 1
Samuel V, Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review

Thank you for such kind comments about our hotel. We are thrilled that you enjoyed your stay. We always enjoy hearing about guests that take full advantage of all the free amenities we offer like the free shuttle, free breakfast, great fitness center, etc. The pool is perfect for small families and is certainly not a lap pool. I'm pleased... More

Tyler, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Very Large room w/ seating area, 30 min max drive to all major attractions (Alamo,river walk,etc.), Hotub & pool! Fast check in! Room was cleaned and towels replenished daily!................................

Was this review helpful? Yes
Top Contributor
73 reviews 73 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

You can't help but notice when you first pull up to this hotel that it looks like a hospital or some type of facility. Not a great start. However, the interior lobby is quite nice & welcoming. Hotel manager was superb but the rest of the staff doesn't quite measure up. Room was very nice & comfortable. We found the... More

Was this review helpful? Yes 2
Samuel V, Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review

Thank you for your candid feedback as it assists us in pinpointing areas of improvement. I apologize for the quality of breakfast and the overall breakfast service. We certainly don't want any lights off even just prior to breakfast, let alone during breakfast service. I can assure you that this is the exception and not the rule. I take all... More

1 review
2 of 5 stars Reviewed 3 weeks ago

Be careful when booking your room here. We booked a room for a family wedding on line and got a higher rate than if we'd called the number on the brochure and talked to a person. They would not give us the new rate or let us cancel the reservation and re-book it for the correct rate. I talked to... More

Was this review helpful? Yes
Samuel V, Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review

I apologize for the rate issues you encountered at our hotel. I can assure you that these issues are the exception, and not the rule. As I don't like to see any guests leave our hotel less than satisfied, please contact me via email or at the hotel directly as I would like to pinpoint exactly where the miscommunication occured... More

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Additional Information about Country Inn & Suites By Carlson San Antonio Airport, TX

Address: 8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport)
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson San Antonio Airport, TX 3*
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Also Known As:
Country Inn & Suites By Carlson Hotel San Antonio
Country Inn And Suites By Carlson
Cambria Suites San Antonio

119 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Best Value Hotel in San Antonio #20 Romantic Hotel in San Antonio #47 Business Hotel in San Antonio #84 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the new Country Inn & Suites San Antonio Airport, an all-suite hotel located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 
Number of rooms
126

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