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Quality Inn North San Antonio

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10815 I-35 N, San Antonio, TX 78233 (Formerly Hotel La Palmera)
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Quality Inn North San Antonio
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Ranked #270 of 352 Hotels in San Antonio
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29 reviews from our community

Traveler rating
    8
    3
    2
    5
    11
See reviews for
12
5
2
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (29)
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    (8)
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    (6)
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    (7)
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The pictures on the Web site is very misleading that the pictures I took compared to the ones on the Web site should be on Ripples Belive it or Not. I will find a way to post these before and " NOW" pictures.

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Plano, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2015

The staff was slightly above average. They were friendly and helpful. Issues were usually quickly taken care of. The room was average but the carpeting was very dirty. Housekeeping did come on the scheduled days but didn't clean the room thoroughly. Amenities advertised were never replenshied and for things such as soap, shampoo and body lotion, I had to ask... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2015

Room was recently updated to King bed from 2 double beds. Carpets have old stains, Bed covers have cigarette holes. Mattress and 4 Pillows were soft and comfortable. Tub/ shower had peeling of coatings and stains. New go green shower head was nice but there were cracks in the joints between the walls and the old outdated tub.Toilet was not... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

I've stayed here while traveling on business several times and I have to STRONGLY disagree with the some of the negative reviews I've read. My stay(s) have always been pleasant. The staff in general are all very kind. If I had any issues, they were quickly taken care of. Also, I've never had to wait on the front desk clerk.... More 

Was this review helpful? Yes 1
San Antonio, Texas
Top Contributor
83 reviews 83 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed October 2, 2014

I liked the beds as they were fairly firm but there were only 2 pillows on each and one of them was so dingy I hesitated to use it even as a back brace. The bathtub had serious issues. There was paint splattered all over & it looked like it was dirty. The shower curtain definitely needed some bleach. Then... More 

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Round Rock, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2013

This hotel should be about $30 per night in line with the other hotel/motels in the area, instead of the $50-60 they charge. Bedding is stained with cigarette burns, the finish on the bath tub was peeling, some of the lights didn't work, and you should carry a gun for protection. The only plus was the very nice woman working... More 

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Sivakasi, India
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 8, 2013

I stayed in this hotel in the month of May. The location was good. But the property lacked overall quality. Renovation work was going on. It was a total disturbance to the guests staying. The access way to the rooms were all scrapped with building dirt, material, etc,. It would have been much better, if they would have shut down... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed September 25, 2013

I stayed at this hotel by accident. My car broke down in the area and I ended up here. The front desk not only gave me a room at a discount price but they even called a mechanic for me. Everyone, even the owner, went out of their way to help me and I couldn't be more appreciative.

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New Ulm, Minnesota
1 review
5 of 5 stars Reviewed July 22, 2013

Wow, I was able to book a room while on the road. Quick, courteous personnel was able to reserve me a room instantly with the best possible rate available. The room was more than I expected; spacious, comfortable king size bed, cleanliness of entire room, plenty of amenities, cold quiet a/c. This hotel is tops inside and out. The pool... More 

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Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2013

Per the front desk,Hotel Management saves money by leaving AC off in vacant rooms. When we arrived our room was 90-100+ degrees. It took an hour before the room temp was bearable. As we arrive late in the evening, needing to wait an additional hour to use the room and get to sleep was unacceptable. The carpets and bathroom floors... More 

Was this review helpful? Yes 1
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