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Quality Inn North San Antonio

2.0 of 5
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10815 I-35 N, San Antonio, TX 78233 (Formerly Hotel La Palmera)
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1 room 1 adult
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Quality Inn North San Antonio
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38 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed January 4, 2016

this past year I stayed at this hotel while it was under remodelation ( March), and past years I have stayed here several times, it was my first option when visiting town because of location and facilities.. but NOT ANYMORE, I stayed at room 114 and we were tired for a long trip, we were in bed when I saw... More 

Helpful?
Thank GMC J
Radcliff
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 26, 2015

When looking online for a hotel, I thought I was getting a good deal. Saw some of the reviews about hotel; some good, so I booked it. When arrived at hotel did not know they were renovating the place. There were huge rolls of old carpet in the front, back and side of hotel as well as furniture, old and... More 

Helpful?
Thank Lorene K
Quality_Inn_CHI, Guest Relations Manager at Quality Inn North San Antonio, responded to this review

Thank you for taking the time to write your review. As you had mentioned we were renovating rooms during your stay. I know things were hectic around here with all the work being done but we ensured that work did not go past 8 pm to ensure all of our guests were able to sleep comfortably. I am truly sorry... More 

Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

like this....going to exit 7 off loop and want to stay at exit 9 is just how I searched. Right off the loop and free parking. I made my reservation on-line and check in was quick. Up to my room where I found a clean, quiet room where I got a peaceful nights sleep. Checked in late and was out... More 

Helpful?
Thank Deborah S
Quality_Inn_CHI, Guest Relations Manager at Quality Inn North San Antonio, responded to this review

Thank you for taking the time to write a response. We are ecstatic you had an enjoyable experience and are pleased to have you stay with us. Please let us know in the future what we can do to earn your 5 stars. We hope to see you again in the near future! Sunny Quality Inn CHI More 

Hallsville, Texas
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed September 21, 2015

I got sandbagged by Choice hotels.com which did not mention this "new" hotel was under construction. If we had known, we would have stayed elsewhere. The physical plant is not in good condition. Carpeting, maintenance, room and bath cleanliness all questionable. We were having a short stay and only needed a bed, thank goodness. The bed was clean and the... More 

Helpful?
Thank L0TAX
Quality_Inn_CHI, Manager at Quality Inn North San Antonio, responded to this review

Thank you for taking the time to review our hotel. As you had mentioned yes we are under construction and we have this posted on our front desk. Our construction is minimal at this point and does not start until noon up until about 5 in an area where no guests are situated. We also use choice hotel pillows that... More 

1 review
1 of 5 stars Reviewed July 29, 2015 via mobile

The room looked decent when we got in there, but I should have known by looking @ the carpet throughout the hallway & stairs that it was an illusion!!! The 1st greeter in the room as we unpacked...roaches!! I was terrified!!! There was blood on my sheets!!! My daughter was told they didn't have any towels, they had a sign... More 

Helpful?
Thank Vee B
Littleton, Massachusetts, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 1, 2015

The room was hot,, full of mold and mildew. he window was unlocked.The Owner unresponsive to complaint. I came in because I was falling asleep at the wheel. Too tired to leave or I would have. Avoid this place at all cost.

Helpful?
Thank Kristin O
1 review
5 of 5 stars Reviewed June 29, 2015

Hotel staff are very welcoming and helpful.Hotel is well located.The facilities are really good.Location and a fair price for the stay were the main reasons for choosing this property.The room was spacious,clean and the bed very comfortable.

Helpful?
Thank JohnPk119
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 28, 2015

I chose this hotel because it was a cheaper alternative to to other nicer hotels in the area. It was still priced a bit high for the quality, but probably reasonable for the area. It is showing some wear. The staff was friendly. Breakfast was OK. The bed was comfortable. If you are saving some money this will work for... More 

Helpful?
Thank Gary S
Shelby, Montana
Level Contributor
288 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed March 29, 2015

Poor sums it up. The carpets was stained...holes in the bed spread...smoke detector removed with wires hanging out...no alarm clock...bathroom fan disconnected ...had to call for towels to be brought to the room...and no elevator for second floor use.

Helpful?
Thank Jim E
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 20, 2015 via mobile

The pictures on the Web site is very misleading that the pictures I took compared to the ones on the Web site should be on Ripples Belive it or Not. I will find a way to post these before and " NOW" pictures.

Helpful?
Thank yazmin c
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