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Hotel Indigo San Antonio At The Alamo

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105 N. Alamo, San Antonio, TX 78205
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Hotel Indigo San Antonio At The Alamo
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625 Reviews from our TripAdvisor Community

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2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Hotel has good location across the street from the Alamo and a short walk from the Riverwalk. But the glitches in service were just too much. I had responded to an "apply for upgrade if available" offer. When I checked in and asked about it, was told none were available. But for the three days we were there, it was... More 

Helpful?
Thank Don G
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Don G, Thank you for staying at our beautiful historic Hotel. I apologize for the service lapse during your stay however glad to hear that you enjoyed the location and historical aspects of our hotel and . I am very pleased to hear that you enjoyed the complimentary VIP tour available to all our guest. Your feedback will be... More 

Waltham, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

M girlfriend and I enjoyed this surprisingly quiet hotel. A half block away from the Alamo, with a slight view of it and the tower, and 2-3 blocks from several entrances to the Riverwalk the location the hotel is near a main road and a nice tourist area. Yet we were never bothered by any crowd noise or even noises... More 

Helpful?
Thank acovio
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear acovio, Thank you for staying at our beautiful Historic Hotel. Great to hear that you thoroughly enjoyed all aspects of service throughout your stay with us. Team Indigo look forward to your next visit. More 

Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and were greeted upon arrival. Check in was very easy and staff was very nice. Location is very good and close to the Alamo. The restaurant/bistro inside the hotel served good food and again the staff was very friendly. I would recommend staying at this hotel as it is very nice and clean and comfortable.

Helpful?
Thank Karen S
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Karen S, Thank you for your recommendation, it means a lot to our team. Team Indigo thank you for staying at our beautiful historic hotel and we look forward to your next visit. More 

New Jersey
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Let me first say this is one of the best hotels I've stayed at in the past year! From the moment I walked in, excellent customer service. Everyone was very friendly and went above and beyond. They include a car service for free. The location is great and is within walking distance to all the main locations and sites. The... More 

Helpful?
Thank xojbabeexo
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Valued Guest, Thank You for staying at our beautiful historic hotel.Your feedback will be shared with our team and Team Indigo look forward to your next visit. More 

Wichita, Kansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is in the best spot downtown! Close to everything. The hotel is beautiful with a great view. Bed was comfortable & pillows nice & fluffy! Staff was wonderful & very knowledgeable about things to do. Will recommend to anyone & will definitely stay again!

Helpful?
Thank Krissy C
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Krissy C, Thank you for your recommendation. Our team Indigo look forward to your next stay. Thank for staying with us! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very conveniently located it is a classy old building and the Bistro inside is cosy and welcoming. Specially the cook was kind enough to chat and welcome me for a minute or so. Jessica and Chef Chellie made me feel cared for and welcomed. This kind of details make a difference!

Helpful?
Thank Guillermo D
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Guillermo D, Thank you for staying at our historic hotel. We are glad to hear that you enjoyed the classy building and its historical aspects. Our Bistro staff is awesome, I will share your feedback with our Food & Beverage Manager. Thanks! More 

Spring, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First the hotel is very nice, clean. It's location is convenient to the Alamo and River Walk. When we came back from dinner on Saturday night we found the door to our hotel room ajar. Thankfully nothing was missing from our room. We were told by the valet that our vehicle would be in a garage for overnight parking; but... More 

Helpful?
1 Thank Roger W
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Roger W, Thank you for staying at our historic hotel and sharing your feedback, I once again apologize for the incident with the valet company. After our conversation, I had shared the details of the incident with the executives of the valet company to investigate. I hope you will provide us another opportunity to be your host. Thanks! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This beautiful historic hotel is amazing. Each staff member was very helpful, and I feel bad I can't remember their names, but I do remember Jakes name. Such a great spirit & very funny! He drove us around to a location down town for a hair cut and was just so knowable about everything down town, including our hotel! I... More 

Helpful?
Thank layla_grey
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Thank you staying at our beautiful historic hotel. Glad to hear that you took advantage of our VIP car service which is complimentary to all our valued guest. Jake is very knowledgeable about the history and often indulge in VIP tour to our guest.Next time please request jake for king William area tour, you will not regret it! We look... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel Indigo for a weekend trip w a friend. As soon as we pulled up, we were given a friendly greeting by the valet, who let us leave the car so we could check in. Once inside, we were given a warm welcome, and some suggestions on what to do. They gave us a ride to/from... More 

Helpful?
Thank Diane S
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Thank you for staying at our beautiful historic hotel. Our feedback will be shared with our team members. Lots of our guest appreciate the cathedral light show and we are glad to hear you enjoyed it. We look forward to your next visit. Thanks! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My daughter came to visit me in Texas so we took a trip to San Antonio for the weekend. I've stayed at the Hotel Indigo at the Alamo a few years ago and loved it. I booked again and the experience was twice as good as the first time. Chellie, Jessica and Chef Raul really took great care of us... More 

Helpful?
Thank Reyn G
Anand D, General Manager at Hotel Indigo San Antonio At The Alamo, responded to this review

Dear Reyn G, Thank you for your repeat visit at our historic hotel. "Awesome Service" is a promise and commitment from our team members, I am very happy to hear that you enjoyed your stay. I will make sure that your feedback is shared with our team members. We all look forward to your next visit. More 

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