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Homewood Suites by Hilton Hotel San Antonio North

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125 North Loop 1604 West, San Antonio, TX 78258
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Homewood Suites by Hilton Hotel San Antonio North
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259 Reviews from our TripAdvisor Community

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Traveler rating
    150
    64
    26
    15
    4
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129
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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San Antonio, Texas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a wedding at the Sontara Country club and this place was were we used to stage the wedding parties and use as dressing rooms etc. Worked out great, the staff was excellent and the room was perfect.

Was this review helpful? Yes
Austin, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Why in the world would you staff the front counter with such arrogance? If I wasn't so tired I would have walked right out of there and found another hotel. I'm pretty sure the only friendly employee was the maintenance man - who spoke little English.

Review collected in partnership with Homewood Suites by Hilton

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Tyler, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

My family and I stayed three nights at this hotel. The 2 room suite did not look as large as the picture would indicate but it was adequate. The AC worked well and it was great having a stove, microwave and a full-size fridge. The staff seemed friendly. We had a room right next to the elevators which is usually... More 

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theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

It’s our goal to surpass your expectations and make you feel a part of our family. Thank you very much for your feedback. It is greatly appreciated as we strive for excellence in our customer service. The issues you mentioned are definitely ones we can and will correct. We value your loyalty with Hilton and hope you give us another... More 

Stuttgart, Germany
1 review
2 of 5 stars Reviewed 1 week ago

We stayed almost a month and had to ask for housekeeping service every day for the last 4 days we were there. Although most of the staff was very nice, TJ was not. I gave him many opportunities to be friendly and professional but he failed! The room could have been cleaner, I brought my own wipes and wiped down... More 

Was this review helpful? Yes
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

Thank you very much for reviewing your stay, and we appreciate you choosing our hotel. I'm sorry to see that your experience was not a memorable one, and apologize for the issues you encountered. I've forwarded your comments to my team to ensure we're not overlooking any opportunities to improve our overall service, and appreciate you bringing your concerns to... More 

Pasadena, Maryland
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I am a Homewood Suites fan! By far one of my favorite hotels. This Homewood offered all that others have in the past, except the walls were paper thin. I could hear everything my hotel neighbors were saying next door as if they were standing right in front of me (and they weren't exceptionally loud). It could have been room... More 

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theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

I do apologize for the unpleasant time you experienced during your stay. I certainly understand how this can disrupt a peaceful and relaxing time. It’s our goal to surpass your expectations and make you feel a part of our family as you may be away from yours. Your feedback provided to us is greatly appreciated as we strive for excellence... More 

Mesquite, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I had a great experience at this location. The hotel was clean, the staff was attentive and it was very close to shops, leisure, highways and a great church. Would definitely visit this location over the Riverwalk location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

We are very pleased you had an outstanding stay at our hotel. Thank you very much for your feedback. The entire staff tries it’s best to make your stay feel like home. And It is greatly appreciated as we strive for excellence in our customer service. It was our pleasure having you as guest and our hope is to see... More 

Haslet, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

nothing negative to say. the hotel is in a spot where its close to everything within a 15 mile radius. breakfast was also a plus. the rooms feel like you are staying in an apartment with a full size kitchen and living room.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

So glad you enjoyed your stay with us, we really do appreciate your feedback! The staff and I are very pleased you had such a terrific stay at our hotel, and we were able to accommodate your needs. We are very much looking forward to your next visit with us. More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015 via mobile

When we arrived we smelled something delicious and found out between certain hours of the evening they serve you dinner included. Our room was very clean ,bed comfy. Staff at front desk were so sweet and helpful. We would definitely refer this hotel to any of our friends and family. Oh and complimentary breakfast as well. All around great place... More 

Was this review helpful? Yes
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

So glad you enjoyed your stay with us, we do appreciate your feedback! It is greatly appreciated as we strive for excellence in customer service. The staff and I are very pleased you had such a terrific stay at our hotel, and we were able to accommodate your needs. And lastly, it gives me great pleasure to hear that you... More 

Laredo, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 17, 2015

Extra room comforable suites at a great price with very good amenities. Excellent choice for family trips. Most hotels rooms limit room occupancy to 4, this is a great alternative for a family of 5 or 6 with extra space in the berdroom and living room with a sofa bed and a good equiped kitchen.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

Thank you for sharing your recent experience at our hotel and for choosing the Homewood Suites North. The staff and I are very pleased you had such a terrific stay at our hotel and that you took advantage of our many amenities. Our complimentary dinner Monday through Thursday and complimentary breakfast each day of the week are definitely guest favorites.... More 

Oakland Township, Michigan, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 14, 2015

I haven't stayed at a Homewood Suites before this visit for a family reunion nearby. But I'll certainly keep this franchise in mind in the future. These are some of the friendly folks I've met in the hotel business. They were so eager to please. It's not a high end segment for Hilton, obviously. But they have plenty of amenities,... More 

Was this review helpful? Yes 1
theodore A, Front Desk Supervisor at Homewood Suites by Hilton Hotel San Antonio North, responded to this review

We are very pleased you had an outstanding stay at our hotel. The entire staff tries their best to make your stay feel like home. I'll pass on to them your comments, they will be thrilled by them. With our many amenities we attempt to make our home your home away from home. It was our pleasure having you as... More 

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