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Comfort Suites Alamo/Riverwalk

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505 Live Oak Street, San Antonio, TX 78205
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OMG! FREE PARKING+BONUS!
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1 room 1 adult
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Comfort Suites Alamo\/Riverwalk
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879 Reviews from our TripAdvisor Community

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Pueblo Colorado
Level Contributor
167 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Yes this place is near the hi way and it Is Not on the riverwalk but for the price and friendly staff I don't think you can beat it. The decor is Spanish and falls in line with San Antonio. They do have free shuttle service to the riverwalk and the Alamo but you have to make other arrangements to... More 

Helpful?
Thank JimPuebloColorado
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for complimenting the décor and architecture of Comfort Suites Alamo/Riverwalk. We truly appreciate your recommendations and positive review on Trip Advisor. We do our very best to provide all of our guests with incredible customer service and guest amenities. We truly do everything possible to provide the best value in downtown San Antonio and we are delighted to... More 

Dallas
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The staff were nice (but see below). The rooms were clean. However, I cannot recommend this place until the management does something about the staff stealing from guests. I left my bags with the hotel desk on the day I checked out. I spent the day at the convention center and returned late afternoon to retrieve my bags. During the... More 

Helpful?
2 Thank Luggnutt
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are with friends, celebrating their 52nd Wedding Anniversary. Arrived last night, after riding Amtrak from Dallas. Will be flying home tomorrow. This facility is very nice. The staff is very friendly and helpful. It is clean and neat. We were able to walk from the Amtrak station to the hotel last night. The hotel shuttle was great getting us... More 

Helpful?
Thank JimmyandSondra S
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for recognizing our amazing staff as well as the owner/manager of the Comfort Suites Alamo/River Walk for their service. Sherry, our owner, is an inspiration for all of us to provide exceptional service with friendly Texas hospitality. She is bubbly and charming, but most of all has a genuine interest in her guests, making sure all their needs are... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with my wife and 4 year old son for 2 nights, as part of a road trip. Parking was $15 per night which wasn't bad at all compared to some of the other parking rates we encountered. The hotel is very near to the interstate but there was no traffic noise in our room. The location was... More 

Helpful?
Thank abs100
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was our pleasure to have you and your family stay with us at Comfort Suites Alamo/Riverwalk. I hope you enjoyed your 2 days in San Antonio, as well as the rest of your road trip, and returned home with many treasured memories. I am delighted to hear that your suite was quiet and comfortable and our location was convenient... More 

Cleveland, Ohio
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this hotel based on the star rating and the great reviews. Unfortunately, the reviews mislead me which has rarely ever been the case. * After reading about how to lessen the noise from the highway, we asked for higher floor and still heard quite a bit of traffic - so much so to wake us up in the... More 

Helpful?
Thank Travs82
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Valued Guest, Comfort Suites Alamo/River Walk is a woman owned and operated small boutique hotel in a large, highly competitive downtown market, and we are passionate about total guest satisfaction. By offering travelers quality accommodations, excellent service and guest amenities at a great value in the downtown San Antonio area, we strive to build lasting relationships with our customers.... More 

Pelham, Alabama
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay was really wonderful, the room was very nice, the staff was so accommodating especially Joe the shuttle driver. I am handicapped and he was so nice to drive us around so I could enjoy all the Christmas lights at the Alamo and Travis Park. The breakfast was really good, plenty to choose from, and ample amount. It was... More 

Helpful?
Thank Melinda B
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It is so wonderful that our staff, including our amazing driver, Joe, was able to help make your Christmas trip to San Antonio a success. I hope your husband enjoyed your return to Texas as much as you did. Thank you so much for choosing to stay with us at Comfort Suites Alamo/Riverwalk. Our entire staff appreciates the outstanding ratings... More 

Niskayuna, New York
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a typical Comfort Inn & Suites, although the room seemed in need of a little sprucing up. It was clean with a great bed and linens. Everything was supplied to make our trip easy. We had planned on staying three nights, but left after two. The desk staff is excellent...very helpful, friendly and concerned. The van driver was... More 

Helpful?
4 Thank TravelingLily2014
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We are delighted that you chose to stay with us at Comfort Suite Alamo/Riverwalk. Thank you so much for complimenting our amazing front desk staff, as well as our shuttle driver. I am so pleased that you were able to take advantage of our complimentary shuttle service that drops off guests at various locations in the downtown area. I am... More 

Cedar Hill, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel clerk was very nice and helpful, they had a social hour on Monday Tuesday and Wednesday, even tho I was not able to attend, looks like everyone was having a great time. The rooms were spacious and very clean.

Review collected in partnership with this hotel

Helpful?
Thank ehubbard413
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and we hope that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to... More 

Billings
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at Comfort Suites whenever we can and I have to say that this particular hotel is the most impressive so far. The staff go out of their way to be welcoming and helpful. We stayed at the hotel on our way through town and on our way back home. The rooms are very nice, comfortable, clean and convenient.... More 

Review collected in partnership with this hotel

Helpful?
Thank Karen K
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Dear Karen, Thank you so much for your loyalty to Choice Hotels, and for choosing to stay with us at Comfort Suites Alamo/Riverwalk. Our staff is known for their friendly Texas hospitality, and we are pleased to hear that the level of service you received met or exceeded your expectations. We truly appreciate your business and hope to see you... More 

Seguin, Texas
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is hard to get to, but we were not disappointed with the room or accommodations. The staff is great and very friendly. The rooms are large and clean. The beds are VERY comfortable. We spent New Years Eve at this hotel. We went a few blocks over to the Riverwalk for the afternoon and evening. At 1130 pm... More 

Helpful?
Thank Sunshyne_Day
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We are so pleased that you chose to spend New Year's Eve with us at Comfort Suites Alamo/Riverwalk. I am delighted to hear that you enjoyed our clean, spacious suites and found the beds to be VERY comfortable. Comfort Suites Alamo/Riverwalk is a woman owned and operated hotel, with special attention paid to guest satisfaction and providing special complimentary amenities... More 

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