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Comfort Suites Alamo/Riverwalk

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505 Live Oak Street, San Antonio, TX 78205
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1 room 1 guest
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Comfort Suites Alamo\/Riverwalk
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830 Reviews from our TripAdvisor Community

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Traveler rating
    563
    181
    60
    19
    7
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299
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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    (830)
  • Mar-May only
    (234)
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    (225)
  • Sep-Nov only
    (196)
  • Dec-Feb only
    (175)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

We come to San Antonio often. This is the best hotel we have found. The room has everything and being a suite is very spacious. Less then half the price of the Hyatt we stayed at and twice as nice! Staff is top notch and accommodating. We have found our new place to stay!!!

Was this review helpful? Yes
Alexandria, VA
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were passing through San Antonio with our 2 kids. This hotel was perfect for our 1 night stopover: convenient to the highway, walking distance to the Alamo, but most of all very nice accommodation. The lobby is well-appointed, the rooms were spacious and clean with very comfortable beds, the breakfast area was large with a very nice spread (the... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Public Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate your wonderful comments about our hotel regarding your positive experience at Comfort Suites Alamo/River Walk. Even though you only had enough time to stay at our hotel for one night while passing through, we are glad that we were able to surpass your expectations in every aspect of your stay. We are in fact located right at... More 

El Paso
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel has it all. The rooms are large and decorated nicely. Bathroom is huge. Mini fridge and microwave are nice and enclosed is in an attractive cabinet. Beds are comfortable and towels are thick. Breakfast served hot items as well as the usual waffles, muffins, cereal, etc. The breakfast room is very, very nice and it is large. The... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Awesome review! Thanks for the superior ratings and compliments to our amazing staff. Most people will find that all our staff members take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat everyone this way. We know there are unlimited choices of hotels but we are different,... More 

Dallas, TX
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Convenient location with easy access to highway. Good breakfast that kids enjoyed. Room was spacious & clean. Wifi wasn't an issue. Outside noise (cars, guests) didn't interfere with ours or kids' sleep. We had planned a walk from hotel to Alamo, but a sudden emergency prevented us from doing so. Surrounding area isn't exactly a walk thru the park, but... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More 

Nocona, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The pull out was broken, which we needed to use. The WiFi was hard to connect to. the tv was smaller than said to have. The room wasnt as hig or nice as the other Comfort Suites we have stayed at. They charged the cc before they were supposed to. We were told it would be at the end of... More 

Was this review helpful? Yes 3
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

On behalf of the owner and staff of Comfort Suites Alamo/River Walk I would like you to know how sorry we are that you were disappointed with your recent stay with us. We have been booked all summer with families and large groups on vacation, and I am sure some our sofa beds have taken a lot of use. Starting... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed one week and I really enjoyed it the staff was friendly especially this lady at the breakfast area along with this man who was greeting us. I will definitely be back! Rooms were very clean they even had a shuttle dropping us off right next to the riverwalk the walk back was shorter than I thought it was going... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

The entire staff at Comfort Suites Alamo/River Walk joins me in thanking you for your stellar review and kind comments. We truly appreciate you sharing your experience on Trip Advisor. Our staff members try to treat all our guests like family, offering true Texas hospitality and courteous service to meet the needs of our guests. I am so pleased that... More 

Corpus Christi, Texas
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived late after riding Amtrak from New Orleans to San Antonio. The lobby décor is lovely and appropriately Spanish-looking. The man at the desk was expecting us and check in was quick and efficient (it was 12:30 AM at that point). I have stayed here on two other occasions after taking Amtrak. The rooms are suites and comfortable with... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of our hotel! It is always fantastic to hear that a guest returns to our hotel because they loved it so much during their previous stays – we really appreciate your business and compliments! We also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based... More 

Washington, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and staff are amazing. Everything was clean, beds were comfortable, and the complimentary breakfast and happy hour a real treat. The owner even treated us with a chilled bottle of champagne to celebrate our mini vacation.

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for recognizing our amazing staff as well as the owner of the Comfort Suites Alamo/River Walk for their service. Ms.Sherry is an inspiration for all of us to provide exceptional service with friendly Texas hospitality. She is bubbly and charming, but most of all has a genuine interest in her guests, making sure all their needs are met. I... More 

Temple, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We have really liked this hotel. Our room was clean. The staff has been just super nice. Manuel, at the front desk was so helpful and graciously helped us with our many questions and requests. Thank you, Manuel! Joe, the shuttle driver, took very good care of us. He is such a good guy! When we returned from dinner a... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Our owner, Sherry Chaudhry, enjoys providing extra amenities such as our mid-week Manager's Wine and Cheese reception, where she has the opportunity to meet and visit with our guests. As a woman owned and operated small business in a large highly competitive downtown market, she provides our guests with exceptional service and the little "extras" that sets Comfort Suites Alamo/River... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed one week Monday thru Friday to visit all of San Antonio's attractions. Hotel staff was very friendly and helpful. The complimentary breakfast was way more than we expected a wide variety of choices and everything was delicious. Our room was clean and was kept stocked with all the necessities. Hotel had a complimentary happy hour with beer and... More 

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It is always delightful to get a FANTABULOUS review. Thank you so much for sharing you experience and recommendation online, with other travelers. It was our pleasure to have you as our guest for 5 days, and we are so pleased to hear that the staff and accommodations at Comfort Suites Alamo/River Walk exceeded your expectations. I am also pleased... More 

Hotel Review Summarization

What travelers say

  • Very clean(9)
  • Hot tub(8)
  • River walk(7)
  • Friendly and helpful(5)
  • Hotel staff(4)
  • Would definitely stay(3)
  • Free shuttle(3)
  • Really good(3)
  • Great breakfast(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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