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Comfort Suites Alamo/Riverwalk

2.5 of 5 505 Live Oak Street, San Antonio, TX 78202
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Certificate of Excellence 2014
Comfort Suites Alamo/Riverwalk
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Comfort Suites Alamo/Riverwalk
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687 reviews from our community

Traveler rating
    460
    156
    53
    13
    5
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256
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81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Appleton, Wisconsin
2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is a great place to stay! The staff was very helpful and accommodating. The daily breakfast was wonderful! They had 3 hot items every day, as well as their famous waffles. The suite was very spacious at a fair price. And as always, the beds were very comfortable. I would definitely stay there again when visiting San Antonio.

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Seattle, Washington
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really appreciate the friendliness of the management and staff. I appreciate that management and staff recognize me as a return guest. I met the owner on my previous trip and I promised the owner I'd write another review, which I'm glad to do!

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks so much for your loyalty and choosing Comfort Suites Alamo/River Walk during your visits to San Antonio. Our owner and entire staff want all our guests to feel welcome, as if this is "a home away from home" whether in town for business or pleasure. We appreciate your ratings and comments, and always welcome suggestions to help us continually... More

Tyler, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I always stay here. Very convenient location for me. Within walking distance to river walk and Alamo. Also staff always willing to help in any way they can to accommodate you in any way. Great breakfast in the mornings (free). If you come in middle of the week (Tuesday-Thursday) they have happy hour. Rooms are wonderful. Rooms also have refrigerator,... More

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Wow! What a stellar review. Thank you so much for your business and your loyalty. We are so pleased you feel this is your "home away from home" because that is exactly how we want all our guests to feel. Our staff makes every effort to provide superior service, comfortable suites, and a great value in the downtown San Antonio.... More

humble
Top Contributor
73 reviews 73 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is wonderful. It is clean, great rooms, perfect staff. The only thing I would change is that they have messed up our reservation the few times we have stayed here. They are always great in making sure they fix it. All in all we do enjoy this hotel.

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for choosing Comfort Suites Alamo/River Walk when you visit San Antonio. We do apologize for any inconvenience or problem with your reservation, but glad to hear it was resolved for you. We appreciate your comments, and your feedback will be used to make improvements. It is our goal to provide exceptional service and accommodations for all... More

Dripping Springs, Texas
Senior Reviewer
8 reviews 8 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would recomend this hotel as the rooms were very clean and the employees were all smiles and saying Hello when they saw you in the hallways and breakfast was Awesome, Met the Owners and they take such Pride in there Hotel and Employees it was so amazing seeing this type of service these days. Close to the Alamo and... More

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for your awesome review and recommendation. Our entire staff thanks you for your compliments, as each one makes every effort to provide our guests with comfortable suites, great breakfast buffet and friendly service. We are so pleased to exceed your expectations, and that you found our location convenient to downtown San Antonio, including the River Walk and the... More

Mesa, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a beautifully appointed Hotel... but it wasn't easy to find and even more difficult to exit and get back on I-10.. We were told that the shuttle could take us over to the River Walk, but they wouldn't pick us up and bring us back.. The only other item that they may want to address with their employees... More

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for taking the time to review and comment on your recent stay at Comfort Suites Alamo/River Walk in San Antonio, Texas. It is our goal to provide our guests with exceptional service and accommodations. We are so glad you chose to stay with us and that your suite was clean and comfortable. We do apologize for your wait... More

Lansing, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice and clean hotel about 1/2 mile from the Alamo and the Riverwalk. Very quiet and we had a room on the highway side! We arrived early and Laura at the front desk gave us a parking pass and good directions on walking to downtown. We spent several hours on the Riverwalk having lunch then shopping before checking in. The... More

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More

Calgary
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel based on the positive reviews and, to tell you the truth, the free parking you get when you book with Save San Antonio .Like the cash grab from the airlines with the baggage fees, I am not happy with charging for parking, which seems to be standard now. It is a beautiful property decorated in the... More

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your stellar review of our hotel! It is always fantastic to hear that a guest chooses our hotel because of reading positive reviews – we really appreciate your business and compliments! Thank you so much for mentioning our staff members by name, as they appreciate being recognized for the special services we extend to all... More

Lake Country, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was a great choice. We enjoyed the complimentary wine and cheese Tues - Thurs. Complimentary breakfast buffet was always a good start to the day. Sherry ,owner, helped us with showing the proximity of things to do and see. Georgia was a treat to see everyday. Location was great for walking to Riverwalk and Alamo and Tour bus.... More

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you providing us with your wonderful comments about our hotel from your positive experience at our hotel. We are glad that we were able to surpass your expectations in every aspect of your stay. We are in fact located right at the corner of I-37 and E. Houston St (AKA The Alamo Exit) and we are very... More

Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights during a visit to see San Antonio. It is a very convenient location, only blocks from the Alamo and the Riverwalk. It is on the opposite side of an interstate overpass from most of the large hotels, so I can appreciate some reviewers' apprehension about walking back there at night. We had no issues;... More

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of Comfort Suites Alamo/River Walk! It is always fantastic to hear that our guests enjoyed their stay, and we really appreciate your business and compliments! We are also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based on the clean spacious suites, the ideal location... More

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Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78202
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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