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All 351 San Antonio hotels

Comfort Suites Alamo/Riverwalk

2.5 of 5 Hotel   |   505 Live Oak Street, San Antonio, TX 78202 (East Side)
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90%
Ranked #14 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
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632 people have reviewed this hotel

Traveler rating
    426
    140
    47
    13
    6
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238
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed today NEW via mobile

I would definitely stay at the Comfort Suites again. Friendly staff, clean rooms, awesome happy hour, very close to River Walk, owner is very attentive. Had the opportunity to meet owner and she made sure my coworkers and I were taken care of. Even provided a bottle of champagne! Would definitely stay here again. Great if you have children staying... More

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San antonio
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Avoid use you credit card , this hotel charge double, very unsafe place to walk to river walk , is about 8 blocks. You have to pay 15 dlls parking . For horrible parking and unsafe parking under a free way, pool super dirty , I don't recommend this hotel for a family.

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for providing us with your feedback. We are sorry to hear that you had some issues with your stay at our hotel, but I'd like to help clear these up. We are in fact only 3 blocks from the River Walk as we are located at the corner of I-37 and E. Houston St. (The Alamo Exit off... More

Kenedy, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Please avoid using a debit or check card at this hotel, they WILL charge your card upon check in and again upon check out. They claim both charges are done automatically and that usually, within a period of 10 business days, the initial charge should be credited back to your account. We attempted to pay cash for one night upon... More

Was this review helpful? Yes 1
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for providing us with your feedback. We are sorry to hear that you experienced some issues during your stay. First off, we do not charge guests at check-in and check-out. As we explained to you in person, this issue is related to authorization of debit cards. Regarding the 'triple charge', management explained to you that the use of... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby and breakfast area is very nice. The hotel is located close to the alamo,and river walk however I would recommend taking the shuttle. You have to cross under the freeway and walk a few blocks. As others have mentioned at times there are homeless people under the bridge which are harmless. However someone in the area was robbed... More

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for taking the time to post your feedback online. We are delighted to hear that you had such a wonderful experience at our hotel and that you enjoyed the Spanish/Tuscan décor of our hotel. It is also great to hear that you found our hotel to be very affordable and even a great value for the downtown San... More

1 review
5 of 5 stars Reviewed 1 week ago

Chose this location as it was very convenient location for river walk, sea world and six flags. Ms. Sherry (owner) and Melissa- GM was very very helpful in helping me out by giving me access to their offices for my banking needs which was my need of the day. Staff was very professional and helpful. Breakfast was excellent and the... More

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for providing us with your feedback! It is wonderful to hear that our management and staff were all very helpful to you during your stay, as our main focus at the Comfort Suites Alamo/River Walk is ensuring that we deliver the highest level of customer service in every department of our hotel from the front desk to housekeeping.... More

McAllen, Texas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel on a two day family trip. Like most reviews say, its close to many of San Antonio's downtown destinations and best of all, its far less in price than hotels just blocks away (used the San Antonio SAVE promotion). The best part of the stay was the friendly and attentive staff. From check in to the... More

Was this review helpful? Yes 2
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We appreciate you taking the time to provide us with your feedback! We are so pleased to hear that our extra attention placed on guest needs was noticed and that our staff was able to go above and beyond for you and your family during your vacation. Also, it is fantastic that you found our hotel to be an exceptional... More

Perth, Australia
Top Contributor
83 reviews 83 reviews
57 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for only one night as we travelled thru Texas. This hotel was everything we could have asked for and more. The check in was smooth and fast, the staff friendly and professional. Our room was great, a suite with a semi separate lounge, very spacious and very comfortable. We took advantage of the free shuttle into the... More

Was this review helpful? Yes 2
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you providing us with your wonderful comments about our hotel from your positive experience at our hotel. Even though you only had enough time to stay at our hotel for one night while passing through Texas, we are glad that we were able to surpass your expectations in every aspect of your stay. We are in fact... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with my boyfriend while visiting some friends. It's clean, friendly, and a nice breakfast buffet. The waffle iron is in the shape of the state of Texas! Haha! Felt very comfortable here. And it's a short trip to the downtown attractions. Would definitely stay again.

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for taking the time to provide us with your feedback! We are so glad that you found our hotel to be very clean and comfortable. It is also excellent to hear that you thoroughly enjoyed our complimentary breakfast buffet as well as our Texas-shaped waffles! We hope that you continue to choose the Comfort Suites Alamo/River Walk in... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Ok, first it's not directly on the River-walk. You have to walk a bit to get there and San Antonio is hot. So we opted to drive and park closer to the attractions. But the hotel it self is nice and clean. And staff is friendly. It is reasonable priced compared to the hotels that are on the River-walk. You... More

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you for writing a review of your experience at our hotel! It is outstanding to hear that you had a very pleasant experience at our hotel and that our friendly staff and spacious suites exceeded your expectations. We do pride ourselves on being an exceptional value in the downtown San Antonio area, and we are very pleased to discover... More

Arlington, Texas
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is highly rated on Tripadvisor and deservedly so. Number one reason - the price. I've consistently found the best deals for San Antonio hotels on the visitor's website below. http://visitsanantonio.com/english/Browse-Book/Lodging We were able to get a 3 night stay averaging $118 (before tax). With just a $15/night parking fee with in/out privileges (and no valet tips), we were... More

Was this review helpful? Yes 2
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More

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Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78202
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in San Antonio #14 Business Hotel in San Antonio #15 Romantic Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, leisure, business, conventions, etc. It is also only 1 mile from the Alamodome. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave & refrigerator. Not to mention, every room includes FREE breakfast & FREE high-speed wireless internet throughout the hotel. We also have a complimentary Manager's Reception Tues-Thurs with FREE wine, beer, and hors d'oeuvres from 5-7pm. Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. This Comfort Suites also has a heated pool, hot tub, (brand new)fitness center, business center, & a putting green. ... more   less 
Number of rooms
89

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