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Comfort Suites Alamo/Riverwalk

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505 Live Oak Street, San Antonio, TX 78205
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Comfort Suites Alamo/Riverwalk
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Comfort Suites Alamo/Riverwalk
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814 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

Everything was great! Our room was nice & comfortable. But it's the people & the service that sets this hotel apart! Joe the van driver was so polite, and drove us right to our restaurant! Breakfast was delish, and I got to meet Georgia! She is as sweet & helpful in person as everyone says! I was speaking to the... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

I am delighted that you had an awesome experience during your recent stay at Comfort Suites Alamo/River Walk. Thank you for sharing your comments and review on Trip Advisor. We do have an amazing staff and we appreciate your compliments for their exceptional customer service. Our owner, Mrs. C., is personally involved in the day to day operation and is... More 

Round Rock, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Although the location was not as exciting as I had hoped, it is close to downtown attractions. I wish the views had been better. The staff was extremely friendly from check in to housekeeping to maintenance. The sofa sleeper we paid for in our room was broken. The maintenance guy was very quick to come help us and bring a... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for complimenting our amazing staff. We make every effort to treat our guests as members of our "hotel family" and hope you will consider Comfort Suites Alamo/River Walk your home away from home any time you are in town. By providing clean and spacious suites, a generous breakfast buffet, and excellent customer service all at a... More 

Mesquite, Texas
1 review
5 of 5 stars Reviewed 1 week ago

this particular Comfort Suites was Awesome the moment I called and spoke w/ Manuel!! Everything he said over the phone, he meant. Manuel is just an all around great customer service type of guy; he thrives in making sure you have a pleasant stay . Others that also did a great job were Aaron & Enrique (Hank). However, Manuel did... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Wow! What an awesome review. We sincerely appreciate your business and thank you for sharing your experience on Trip Advisor, regarding your recent stay at Comfort Suites Alamo/River Walk. It was our pleasure to have you as our guests and we wish to thank you so much for your service to our country. Thank you for complimenting our amazing staff.... More 

Sunrise, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I wanted to spend 4th of July weekend in San Antonio downtown area. The hotel's location is just steps away from Riverwalk mall and the Alamo. The room was neat and had a great size for our family of five. I would definitely recommend anyone to stay at Comfort Suites Alamo.

Review collected in partnership with this hotel

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for sharing your outstanding review and comments on Trip Advisor regarding your recent stay at Comfort Suites Alamo/River Walk. It is a joy to see families come to San Antonio for vacations and holiday weekends. We are so pleased you chose to spend your 4th of July holiday with us. Our double queen suites with a... More 

Manhattan, Kansas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family spent one night here and were impressed by the friendly staff and the wonderful accommodations. We checked in just in time for the manager's happy hour- which was excellent! They served taquitos, cheese and crackers, two alcoholic beverages per guest plus other snacks. After exploring the river walk (just a short walk away), my two young adult children... More 

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We look forward to seeing you again when you can spend more than one night in San Antonio. We are so pleased that you chose to stay with us at Comfort Suites Alamo/River Walk, and that you arrived in time for our evening Manager's Wine and Cheese reception, presented mid week, compliments of our owner. The management and entire staff... More 

Manhattan, Kansas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was one of the best hotels that we stayed in during our recent trip through Texas. They had clean and comfortable rooms as well as a afternoon happy hour with both snack foods and drinks for the weary traveler. It's proximity to the river walk and Alamo cannot be beat and don't forget to check out the pool after... More 

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We are delighted that you and your family chose to stay with us at Comfort Suites Alamo/River Walk during you recent trip to Texas. San Antonio is a great vacation destination with something for everyone. There are over 100 restaurants, River Center Mall, the River Walk, The Mission Trail including the Alamo, and of course the Tobin and Majestic Theatres... More 

Plainfield, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was extremely friendly and personal, helping in any way possible. They mingled with the guests during the breakfast hour as well as the evening drink and appetizer time. The owner of the hotel was there every day to meet and greet her guests and is a delightful resourceful leader of her staff.

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thanks for recognizing our amazing staff as well as the owner of the Comfort Suites Alamo/River Walk for their service. Mrs. C. is an inspiration to all of us to provide exceptional service with friendly Texas hospitality. She is bubbly and charming, but most of all has a genuine interest in her guests, making sure all their needs are met.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Enjoyed staying here. Walking distance to river walk and Alamo. Breakfast was a nice touch. Made reservations far in advance and had questions about final payment, Sheri the owner took time to look at bill and explain to me how it all paid out. Would stay here again. Margaret.

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

It was our pleasure to have you stay with us at Comfort Suites Alamo/River Walk for your July 4th weekend. We are delighted that you enjoyed your stay. I am delighted that you met our owner, Sherry Chaudhry, who relayed to me how nice it was to meet you and was glad to help explain the billing. We hope you... More 

1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel has the MOST: friendly, courteous and helpful staff; comfortable, spacious and clean suites; healthy and tasty FREE breakfast variety, including Texas-shaped waffles; heated pool, hot tub and putting green; business center and meeting rooms; snack bar and workout room; pleasant atmosphere with nice furniture and beautiful art; reasonable pricing; and a terrific location! It is just a short... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for your positive review of our hotel! It is always fantastic to hear that a guest returns to our hotel because they loved it so much during their previous stays – we really appreciate your business and compliments! We also delighted to hear that you find the value exceptional for a downtown San Antonio hotel based... More 

Vienna, Virginia
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found out about this lovely, warm hotel by reading reviews on Trip Advisor. I spent two hours reading reviews and people just raved about Comfort Suites. They were right and I'm so glad I did my homework. It is very easy to get to the river walk from this hotel- it's roughly 3-4 blocks away. The hotel service was... More 

Was this review helpful? Yes 2
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

WOW! What a stellar review! We are delighted that you chose to share your recent experience with other travelers on Trip Advisor by writing such awesome comments regarding your recent stay at Comfort Suites Alamo/River Walk. We are so pleased you enjoyed your stay and had the pleasure of meeting and visiting with our owner. Her passion and excitement for... More 

Hotel Review Summarization

What travelers say

  • Very clean(9)
  • Hot tub(8)
  • River walk(7)
  • Friendly and helpful(5)
  • Hotel staff(4)
  • Would definitely stay(3)
  • Free shuttle(3)
  • Really good(3)
  • Great breakfast(3)
Questions? Get answers from hotel staff and past guests. Ask a question

264 photos of this hotel

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Pool (19)
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Standard Double Queen Room with City View (30)
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The Hotel (22)

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Pool/beach area (2)
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Other (22)
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