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Comfort Suites Alamo/Riverwalk

Certificate of Excellence
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505 Live Oak Street, San Antonio, TX 78205
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Comfort Suites Alamo/Riverwalk
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Comfort Suites Alamo/Riverwalk
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765 reviews from our community

Traveler rating
    520
    167
    56
    16
    6
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mesa, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

We had a business gathering with about 25 people at this hotel. The rooms were great, the staff were extremely friendly, the rooms were clean and well appointed, and the food provided was excellent. The conference room is probably better fitted for about 20 people, but it worked for us. The hostess, Della, was accommodating and provided great service. The... More 

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Palatine, Illinois
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

The staff and facilities of this hotel are top notch. The hotel is located a brief walk (a few minutes) from the Alamo and Riverwalk. Ask at the front desk, and you will be given excellent walking directions to the Alamo and the Riverwalk area. The entire hotel is exceptionally clean and each staff member was very helpful. The complimentary... More 

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Corunna, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Friendly & helpfull staff.Shuttle driver very helpfull & knowledgeable with excellent tips.Beautiful room,pleasant place to stay.Location makes everything accessable with no stress.Would highly recommend this facility to anyone.

Review collected in partnership with this hotel

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

I want to say that I meet so many people from Canada each year and most of them come every year as they travel in the south for the winter. Your comments are so kind and I want to thank you for your recognition of my amazing staff. March was a little cooler than normal this year but everyone really... More 

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the comfort suites in April 2015 and while not on the river walk, it was a short walk and they offer courtesy shuttles. The rooms were magnificent, the staff was not only helpful but ALWAYS cheerful and quick to get you anything you needed. The pool and hottub were awesome! Most places say that their pools are... More 

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

I have to say that during the 6 years of developing this hotel and the two years of construction, I planed each detail and design for guests that will come to San Antonio for a true "Experience". When I receive comments like yours I feel I accomplished my goals. Just a note: I do the wine and cheese reception just... More 

Ocean City, Maryland
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This property deserves two different reviews: one for the corporate geniuses who gave it its name and one for its day-to-day management. First, the corporate: They named this Alamo/Riverwalk. Do not be deluded. This hotel is blocks and blocks, probably more than a half mile, from Riverwalk. It is several blocks from the Alamo. Do not believe the name --... More 

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We appreciate your business and we do hope to see you in San Antonio again soon. This is an amazing city and we try to give our guests the best service as well as provide a unique"experience" in our boutique type hotel in down town San Antonio. The Comfort Suites Alamo Riverwalk reflects the ambiance and Spanish culture the is... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very impressed with the upkeep and cleanliness of the motel. The room was perfect in every respect. The breakfast area was very well organized. The hotel staff was very courteous. I would definitely stay there again if I am in the area.

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

We appreciate your business and we do hope to see you in San Antonio again soon. This is an amazing city and we try to give our guests the best service as well as provide a unique"experience" in our boutique type hotel in down town San Antonio. The Comfort Suites Alamo Riverwalk reflects the ambiance and Spanish culture the is... More 

New-Brunswick, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

All employees were superb. The employees, Georgia and Chris (shuttle driver) were amazing. they gave us tips on how to get to the attractions and advice on a number of other things. They are the best. If i had a business, i would make them an employment offer, as they are excellent employees to have. On the other hand, the... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for recognizing our amazing staff. Most people will find that they all take great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat everyone with real Texas hospitality. We know there are unlimited choices of hotels but we are different. This is an owner... More 

Houston, Texas
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

By far the best location for River Walk...close enough but ultra quiet. Drive or walk to River Walk. The staff here is awesome and the Manager's Reception (Tue-Thur) is very very nice. Breakfasts are delightful and you can tell there is outstanding management of this property. Clean rooms, quiet, moderate price, great location. What else would you want? Every time... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More 

Alberta, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was a great location for down town...you can walk it is just a few blocks or get a ride with Joe, he is awesome!! Definitely stay there again. The hotel was very pretty with great rooms and the staff was really great too! If you need any info or advice just ask, they are very friendly. The Comfort Inn... More 

Review collected in partnership with this hotel

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We hope to see you again the next time you are in Texas. Thanks so much for your awesome ratings and positive comments regarding your recent stay with us at Comfort Suites Alamo/River Walk. Our staff truly appreciates your kind words and we look forward to you becoming a frequent guest. San Antonio has so much to offer all our... More 

1 review
4 of 5 stars Reviewed 1 week ago

We were very pleased with this hotel and have almost no complaints. The only thing negative I found was the jacuzzi could have been a little bit warmer, but it really wasn't bad. The hotel room was very clean and larger than most with a comfortable sofa, desk, refrigerator and microwave. The manager's reception at 5 o'clock was nice with... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

I am delighted that you were pleased with your accommodations, and experienced a quiet night sleep with no noise issues. It is great that you had a wonderful time exploring San Antonio and took advantage of our complimentary shuttle service to the downtown attractions. We make every effort to treat our guests with friendly Texas hospitality and great food with... More 

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