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Comfort Suites Alamo/Riverwalk

Certificate of Excellence
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505 Live Oak Street, San Antonio, TX 78205
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Comfort Suites Alamo/Riverwalk
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Comfort Suites Alamo/Riverwalk
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746 reviews from our community

Traveler rating
    508
    162
    55
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel consistently is above average for what is typical in its class. Rooms are very clean and well maintained. The breakfast area is much larger than average and food choices exceed the norm. While located right on the highway, the rooms are we'll soundproofed and very quiet. There is a mid week manager's reception / the manager is actually... More 

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Denver, Colorado
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Comfort Suites River Walk for 3 nights on vacation. The desk clerk was very helpful and our room was ready at 3:00. The lobby area is very nice and comfortable. The room was clean and good size. It is near a busy highway and we were concerned about road noise but it was not a problem... More 

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Coppell, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We loved the Comfort Suites RIverwalk! It has many, many high end touches that are more typically found at luxury properties. The rooms are large and well appointed. It is conveniently located close to I35 but you never hear the freeway and wouldn't even know it is hear. The wine and cheese reception is what is most often found in... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More 

Top Contributor
57 reviews 57 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I read the reviews here extensively before booking this hotel as most hotels with the name "Comfort Suites" I would never stay at. However, I was hoping this one would be different. The hotel is very clean - a huge plus for me. I travel for business frequently and am very picky. However, my room was extremely humid. The AC,... More 

Was this review helpful? Yes 1
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for compliments to our staff members for their level service. I am so pleased that you chose to stay with us at Comfort Suites Alamo/River Walk during your recent visit to San Antonio. I am, however, sorry to hear that you were disappointed with some aspects of your stay. During the this time of year we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Comfort Suites and I have to say that this hotel is far above a regular Comfort Suites. Besides being close to the riverwalk, they also offer a free shuttle and their driver Joe is fantastic. They offer a manager reception in the evenings with free food, wine and beer an the owners actually show up... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Our owner, management and staff join me in thanking you for your superior ratings and review. We strive to provide our guests with an exceptional experience, with personal and friendly customer service and super comfortable suites, as well as amenities like our generous hot breakfast buffet and mid week Manager's Wine and Cheese reception. The owner loves meeting with our... More 

Metro Minneapolis-Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful time in San Antonio and this hotel was the icing on the cake. It was conveniently located to all the attractions which interested us --we were able to walk everywhere. The room was clean, very comfortable and well appointed. The staff was friendly, courteous and helpful. There was an added bonus of a wine and cheese... More 

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

We sincerely appreciate you taking the time to write such a stellar review of our hotel! It is fabulous that you thoroughly enjoyed every aspect of our hotel and that you plan on continuing to stay with us at the Comfort Suites Alamo/River Walk during your future visits to San Antonio, TX! We do our very best to provide all... More 

Sioux Falls, South Dakota
Top Contributor
58 reviews 58 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this location primarily from TripAdvisor hints and were not disappointed. In a two day stay we did not meet a single employee who didn't seem to enjoy their job and their role in keeping us happy. It is a 10 minute walk to the Alamo and Riverwalk - not right there but a safe and short walk gets... More 

Was this review helpful? Yes 1
Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

There are few hotels that are actually run by the owners in this day and time. My goal as the owner is to meet as many of my guests as possible. My 35 years in this business has taught me that the most important thing is not a bed or a TV in a room. The key is the hospitality... More 

Moncton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here with my wife for 3 nights prior to us attending a convention at one of the big downtown hotels. The hotel is conveniently located about a 10 minute walk from the Riverwalk, Alamo and Rivercenter Mall. The rates are much better than the large downtown hotels. The hotel offers about everything a guest could want including spacious well... More 

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Comfort_Suites_Owner, Owner at Comfort Suites Alamo/Riverwalk, responded to this review

What a wonderful amazing couple. I hope the roofing conference went well for you. It was pleasant visiting during the wine and cheese reception and I hope you don't have to wait till the next convention to return. I think it is so nice when everyone coming here for a conference brings their spouse and/or family to also enjoy the... More 

Madison, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

My colleagues and I stayed here for a week to attend a conference and mostly chose the hotel because the price seemed good for the features that were offered. I'm so glad we went with this hotel! The rooms were beautiful, clean, modern, quiet, had plenty of outlets, and everything that we needed! The breakfast buffet had a lot of... More 

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Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

Thank you so much for recognizing our amazing staff. Most people will find that our entire team takes great pride in serving our customers. Everyone that comes here is a "member of our hotel family" and we try to treat everyone this way. We know there are unlimited choices of hotels but we are different. You can get a bed... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here before we had our wedding. We stayed here many times while working out the details of our wedding. We are very thankful to everyone. Our wedding pictures that were taken here came out amazing. Our day wouldnt have been as special without the staff of this hotel thank you for the memories.

Was this review helpful? Yes
Comfort_Suites_Owner, Guest Relations Manager at Comfort Suites Alamo/Riverwalk, responded to this review

You are more than welcome and we are honored that you have chosen to stay with us many times. San Antonio is a beautiful and romantic city, and a great place for a wedding. I am so pleased that our staff was able to help make your wedding experience a memorable one. We look forward to seeing you again soon.... More 

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