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All 353 San Antonio hotels

Omni San Antonio Hotel

4.0 of 5 Hotel   |   9821 Colonnade Boulevard, San Antonio, TX 78230 (Northwest Side)
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84%
Ranked #6 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Rhiannon M Killeen, United States
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751 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Killeen, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our family only stays at the Omni Hotels because of their customer service. This one was above amazing ! The staff was so helpful before, during, and even after our vacation. Hotel was very clean and quite. It is very kid friendly, they show movies at the pool .. They had a tray of snacks for my girls .. And... More

Review collected in partnership with Omni Hotels & Resorts

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San Antonio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The San Antonio Omni Colonnade was worth it. We got the Premier King size room and the view was wonderful. The best part was that we were so close to Sea World, Six Flags, and downtown San Antonio without having to deal with the 'cluttered' feel of having a hotel on the riverwalk. Finally, the best part of our stay... More

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San Antonio, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

As always...hotel, Bolo's and room service awesome . We decided at the last minute to bring our dog along and the change was no problem...they are one of the most pet friendly hotels ever. Wake up call came as scheduled and all amenities promised were delivered. When in San Antonio we won't stay anywhere else...or when traveling business or pleasure... More

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San Antonio, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel is very convenient to I10 and lots of restaurants and shopping. Would highly recommend it for business travel. If traveling for vacation, I would recommend the Omni on the Riverfront. Lots to do downtown!

Review collected in partnership with Omni Hotels & Resorts

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here while attending a conference, which also was held at the hotel. The staff were extraordinarily polite and respectful and the room was impeccable! I was most impressed with the staff's ability to transform the convention area and ballroom into whatever was needed within what seemed like a few minutes! The restaurant and bar were equally impressive. I... More

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

My banquet staff is incredible. They are service oriented and have the ability to turn the ballroom from meeting to event and back to meeting in record time. Thank you for sharing your experience. I certainly appreciate your recommendation. Delfin Ortiz General Manager More

Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Omni Colonnade is a really nice hotel that is a good location for a meeting. They have excellent service, nice meeting space and free complimentary parking. They are close to nice shops and restaurants and offer complimentary 5 mile radius shuttle service for guests - which includes RT to the San Antonio Airport.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Thank you once again for a wonderful review. We appreciate your loyalty and feedback. I am very proud of the team here at the Colonnade. They truly have a passion for service. Delfin Ortiz General Manager More

Raleigh, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very courteous staff, rates were very competitive, based on the accomodations and close proximity to all the amenities. Would definitely stay there again, excellent view of San Antonio from the 7th floor. Would rate them a 9 out of 10

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

I appreciate the feedback. Thank you for staying with us and look forward to your return. Delfin Ortiz General Manager More

Houston, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was looking for a nice 4 star hotel? which is what it got on reviews.. But... not a 4 to me, I was looking for a plush place but seemed old outdated, my biggest problem was the huge ROACH in my bathroom! and the tub backing up, along with the rust/black stuff coming out of the tub faucet, my... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

As you stated service is where we excel. I appreciate you taking the time to confirm that. I am so sorry for the conditions you experienced. It is truly unfortunate that what you encountered marred what would have been an enjoyable stay. I have staff on duty 24 hours a day to tackle any situation that arises. I have sent... More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in the Omni Colonade everytime I visit San Antonio. I am guaranteed of receiving excellent service, an extremely comfortable room and always a good night sleep in the "comfy" beds. I would recommend this hotel to anyone visiting San Antonio, whether they are interested in spending time at SeaWorld or touring downtown...this hotel is located conveniently to anywhere... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

I appreciate your loyalty to the Omni Hotel Colonnade. We look forward to continue to be of service Thank you for all your kind words. Delfin Ortiz General Manager More

San Antonio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful experience at the Omni, it was very clean and the service was excellent - made us feel like VIPs. From the time we got out of our vehicle to the time we got back into our vehicle at the end of our stay, it was one of the most pleasurable experiences we have had in a... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Thank you for all your kind words regarding your recent stay with us. "VIP" treatment is certainly special and I am glad the team made you feel that way. Look forward to your return in the near future. Delfin Ortiz General Manager More

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Additional Information about Omni San Antonio Hotel

Address: 9821 Colonnade Boulevard, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni San Antonio Hotel 4*
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Also Known As:
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni

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