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All 351 San Antonio hotels

Omni San Antonio Hotel

4.0 of 5 Hotel   |   9821 Colonnade Boulevard, San Antonio, TX 78230 (Northwest Side)
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85%
Ranked #6 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DorieSa
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691 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Spanish first
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English first
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very nice and location is great. Easy off and on to I-10 and close to Fiesta Texas. We stayed in a room with two queen beds which was a good sized room with very comfortable beds. The room was clean, but the bathrooms were not as clean. There was quite a bit of mildew in the bathroom... More

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McAllen, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Housekeeping never cleaned out our trash cans during our stay and did not leave enough towels in our room. Requested maintenance to fix our safety deposit box and it was never fixed during our entire stay.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Omni San Antonio Colonnade has top notch service. Everyone we came across was very friendly and willing to help out whether we called on them or not. We were greeted by the manager and escorted straight to our room without delay. Check out was equally easy. The amenities for families with children can't be beat. The Discovery Kids Room... More

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Our Kids Fantasy Suites are fun. Thank you for all your kind words regarding service and staff. Each and every associate strives to create a memorable experience. Look forward to your return. Delfin Ortiz General Manager More

Memphis, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very nice, rather exceptionally so. The hotel itself was nice. However, the Omni charges $10-15 for WiFi per day, which is ridiculous considering what you're paying for a room. While my experience was otherwise great, I wouldn't recommend staying with this chain unless you want to be charged for amenities. There are too many other options... More

Review collected in partnership with Omni Hotels & Resorts

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OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Thank you for staying with us and sharing that your experience overall was great. We do charge for WIFI. However we have a loyalty program that is free to join and one of the perks is free WIFI. Also, on your second stay you also receive complimentary coffee delivered to your room, morning newspaper, complimentary pressing of two items and... More

Cypress
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved our stay from the great service and their attention to details like my 6 yr. old and cookies with milk at turndown service and a welcome pack with Sea World Cup he thought he was a king... And they remember it was our wedding anniversary as well and sent up chocolate covered strawberries to our room what a nice... More

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

It is always our pleasure to do everything possible to make your experience perfect. Thank you for staying with us. Delfin Ortiz General Manager More

texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel. A little old but nice and clean. Great location right off I10. Staff very nice and helpful. The only thing that bothered me was that this hotel is a venue of many events and there was not a single parking spot on 2 of the 3 nights of our stay. The hotel did comp. Valet parking on those... More

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

I am glad to know that your stay was pleasant overall. I am sorry you had an experience with parking. Valet is always an option for our guests. Thank you for staying with us. Delfin Ortiz General Manager More

Kingwood, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I absolutely enjoyed my stay. Great room and quality staff! I recommend this Omni hotel. It's a great family hotel also. The rooms were clean and spacious. The linens and towels were in very good condition. Great hotel for a quick getaway.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

All your kind words are greatly appreciated. Thank you for staying with us. Delfin Ortiz General Manager More

Bellaire, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Omni & Global Hotel Alliance (GHA) is the best in the business in terms of properties, amenities, services and elite perks. Great experiences like this as a Black Level guest for a sold out property and still have a flawless experience are among the many reasons I enjoy Omni & GHA Partner's so much!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Thank you. I receive quite a bit of feedback. It is all of great value. When I receive feedback from one of our most loyal customers it is greatly appreciated. I am very proud of the staff. They create the great experiences. Look forward to your return. Delfin Ortiz General Manager More

Mesquite, Texas
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The amenities are all very nice but you can tell it's an older hotel. The staff was very accommodating and it was a great location to some of San Antonio's restaurants and not to terribly far to downtown and Sea World.

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

We appreciate the term "hospitable hotel". That is what every associate strives for each and every day. They look to provide a feeling of warmth and hospitality. Thank you for staying with us. Delfin Ortiz General Manager More

Angleton, Texas
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel while attending a conference. Everything was great. Check in was easy, the room was nice, and I enjoyed the pool, hot tub, and work out area. The room was large with a separate sitting area. There are also a variety of restaurants nearby - several within walking distance. The view of San Antonio was spectacular.... More

Was this review helpful? Yes 1
OmniSAColonnade, General Manager at Omni San Antonio Hotel, responded to this review

Thrilled that you had a "great stay" at the Colonnade. Thank you for all your kind words regarding service and staff. We look forward to your return to enjoy more sunsets. Delfin Ortiz General Manager More

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Additional Information about Omni San Antonio Hotel

Address: 9821 Colonnade Boulevard, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni San Antonio Hotel 4*
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Also Known As:
Omni San Antonio
Omni Hotel San Antonio
San Antonio Omni

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in San Antonio #4 Business Hotel in San Antonio #6 Top resorts Hotel in San Antonio #6 Luxury Hotel in San Antonio #9 Best Value Hotel in San Antonio #12 Romantic Hotel in San Antonio
Hotel Class
Number of rooms
326

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