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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown

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432 West Market Street, San Antonio, TX 78205
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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
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Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
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612 reviews from our community

Traveler rating
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    62
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Love having an entire suite for our stay - and the price was great too! Destiny at the front desk was very helpful and kind when I called the day of our arrival to let them know that due to a broken plane and bad weather, we would not be arriving at 4:30pm but instead 1:30am. She checked me in... More 

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San Jose, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

floor does not appear to be vacuumed thoroughly daily. Accumulated dust could be seen on the carpet around the night stand and TV cabinet. If you are allergic or sensitive to dust, this would be a problem.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Hello Henry and thank you for taking the time to share your comments regarding your stay with us. I apologize if you found dust in your suite. This is totally unacceptable and I am already working with our housekeeping team to correct any oversights on our part. Please accept my apology and know that we will get this corrected right... More 

Bel Alton, Maryland
Top Contributor
88 reviews 88 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Pros: GREAT location. It abuts the San Antonio River at one of the less commercial lengths of the meandering River. Close enough to walk to the Alamo, the Rivercenter Mall, and the River lengths which are lined with restaurants and pubs. Suite accommodations are very nice, generally clean and in good condition. We took an over-sized suite, which provided more... More 

Was this review helpful? Yes
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for taking the time to post this review of you stay with us. I am glad to hear our suites worked well for you and your family. I apologize for the issues you experienced with the wifi and your toilet. Regarding the wifi, we are currently going through an upgrade and I anticipate any issues we... More 

Edmond, Oklahoma
Top Contributor
128 reviews 128 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

One of my favorite hotels, this place has very large two room suites and excellent service plus a good, hot, free breakfast and free drinks and food at night. A large floor to ceiling glass walled dining area overlooks the riverwalk. The heat & a/c works well. This modern, clean and vey well maintained hotel occupies a historic building. We... More 

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Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for this detailed review of your stay with us. It is always great to hear such a nice review from a repeat customer such as yourself. You will also be glad to know that we will be upgrading our bedding this year so you will have to come back and give our beds a try again.... More 

Worcestershire, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Fantastic large suites with easy access to the freeway and the riverwalk. Downside to this hotel is paying extra for valet parking and walking through some dodgy areas when returning from an evening out. There is a drug store opposite which attracts the wrong crowd and nightly police attention. Hotel staff very friendly and attentive. Valet parking worked like clockwork... More 

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Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for taking the time to post this review of your stay with us. I am glad you found our staff to be friendly and attentive and our suites to be spacious. We are on a quiet part of the river walk and our guests enjoy the peace and quiet it offers. Thank you for your business... More 

bar harbor, United States
1 review
5 of 5 stars Reviewed 1 week ago

the San Antonio Homewood suites was a great choice for location and service. Great to have the complimentary breakfast and dinner option. The location on the river walk was ideal. The staff was gracious and caring.

Review collected in partnership with Homewood Suites by Hilton

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Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for taking the time to post this review. We appreciate your business and are happy to hear you had a great stay. We look forward to your return. More 

Waikapu, HI
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay in San Antonio, this hotel is in a great location to enjoy everything. We arrived late (1am), Paul was gracious and got us in our room efficiently. The room was great, we received a corner room that had more than enough space for the three of us. It was no more than a 5-7 minute walk... More 

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Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you so much for this review of your stay with us and congratulations on your marriage. San Antonio is a very romantic city and the perfect spot for a honeymoon. Thank you for your business and we hope you come back to celebrate an anniversary! More 

Hicksville, New York
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have come to expect a nice stay at a Homewood Suites Hotel. It's not the Ritz but who was looking for the Ritz. Suite type room with comfortable sitting area, small kitchen and a King Size bed. Room was clean and neat. Service was fine and the buffet breakfast was great.

Was this review helpful? Yes
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you so much for taking the time to post this review and for your business. We truly appreciate you staying with us and hope you decide to stay with us next time you are in San Antonio. More 

Roosevelt, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The handicap 2 bedroom suite was ideal for myself and my elderly parents. My mother commented on the nice music and my father enjoyed the large TV screen in the bedroom to watch the Spurs play while I took my mother to an event at the Gonzales Center. The weather took a turn for the worse, so we opted to... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you very much for this review. I am so happy to hear our two-bedroom suite worked well for you and your parents. They really are like a small apartment on the river walk! I am glad you got to enjoy the many amenities we offer as well. Thank you for your business and please come stay with us again. More 

West Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband & I (59/62 yrs old) stayed at this location April 8-12, 2014. Our room was very clean and quiet. The hotel is on the more quite side of the Riverwalk but very convenient to all the restaurants. The hotel offers a light dinner along with beer, wine and margaritas free Monday - Thursday. Breakfast always had hot eggs,... More 

Was this review helpful? Yes
Todd H, General Manager at Homewood Suites by Hilton San Antonio - Riverwalk / Downtown, responded to this review

Thank you so much for posting this review of your recent stay with us. I am glad our hotel worked well for you and your husband. Thank you for your business and we hope to see you next time you are in town! More 

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