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All 350 San Antonio hotels

Sheraton Gunter Hotel San Antonio

3.5 of 5 Hotel   |   205 East Houston Street, San Antonio, TX 78205 (Downtown)
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72%
Ranked #116 of 350 hotels in San Antonio
A recent review
5 of 5 stars reviewed 3 days ago
redcabrio london
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724 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
london
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We simply loved this hotel, it has quite a history and one should google before going for the full experience. Our corner room was magnificent overlooking the main street, we loved the old touches like the bathroom tile and high ceilings... This is not your typical Sheraton so do not expect it, this in my opinion goes far being "typical"... More

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Weatherford, Oklahoma
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While spending a week in San Antonio, my brother, his wife and I stayed a night in the storied Sheraton Gunter Hotel. It is in a great location for accessing downtown and it worked well for us because of its proximity to the River walk. The first thing you will notice is that it is an old and impressive building... More

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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got there right at check-in time (3:00pm). We had to wait 30 min. for our room to be ready. This is totally unacceptable considering the price of the room! Talked to another lady who was also waiting for her room and in our conversation found out that we both booked through Hotels.com. I don't know if that's why our... More

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Dallas, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

#1 - ROOMS: The rooms are super-small. Walls thin. Try to get an interior room, otherwise the street noise will keep you up if you're a light sleeper (I was on the 4th floor). #2 - STAFF: The staff (front desk as well as people in the restaurant and grill) were very personable. #3 - OTHER: Stayed here on business.... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Michelle, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. Please accept my apologies that you experienced disruptions due to street noise, we will be happy to provide you with a quiet room upon your return. Enjoy... More

Dallas
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location - This was pretty good downtown location. We walked to some bars to meet some friends and everything was walkable so loved the location. Parking - We parked in a public lot across the street was $5 to $6 bucks each night. So very cheap and nice garage. Service - The staff was very nice and pleasant. My only... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Zach, Thank you for taking the time to share your comments about your recent stay with us.I am so pleased that you found the location to be perfect for your visit. We truly value your input and very much rely on you to help us improve. We strive to exceed the expectations of every guest who stays with us, and... More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Although I found the front desk staff friendly and helpful, our room was never cleaned or serviced, and had a dank smell. The air conditioner was weak, and the room was only cool late at night. The ironing board was broken and another was provided. Though no fault of the hotel, you don't want to stay downtown in San Antonio... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Soeamusm Thank you for taking the time to share your feedback. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Please accept my sincere apologies that the service level you experienced did not meet our high expectations. I have taken note of your valuable comments... More

Coppell, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lobby and downstairs market are excellent; the concierge desk was very helpful and held our bags both before and after our check-in/out. But our room didn't have a hair dryer, and it took so long to bring one that we ended up borrowing from a friend on another floor. After asking again that night, they brought a brand new one,... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Stacy, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I am pleased that you found the location to be convenient and that you enjoyed the renovations. Please accept my sincere apologies that the room was not... More

San Antonio, Texas
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided to go downtown to celebrate the Spurs 5th championship. Made a reservation for the Gunter because of it's location to the party. Wow they have remodeled the hotel and it is just beautiful. Watched the game in their lounge and it was perfect. Partied on the streets and came back to sleep in a great bed and outstanding room.... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Bone Yard, Go Spurs! Thank you so much for choosing to join us for the San Antonio Spurs Celebration. I am so pleased that you found the location to be perfect for your visit and that you loved our new renovations. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Sheraton... More

Southwestern US
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Like a lot of Sheraton properties, this hotel is good but not great. Good features: beautiful old building, Nice thick walls, room was quiet.Given age of building bathroom space was small, tub & toilet in a narrow room, no vanity/counter space around sink in ante-area. Room we had was big enough for 4 adults to fit comfortably although we had... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Miss word, Thank you for taking the time to share your valuable comments with us. We were truly humbled by your gracious comments regarding our hotel service team. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests; I will be sure to recognize the people you mentioned... More

san antonio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Great new renovation but horrible customer service. I had a friend driving through texas and wanted to pay for them to stay at the Sheraton Gunter, I thought they would really enjoy it. After I made the reservation I called the front desk and told them that I would be paying for the hotel room with the credit card the... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Catty Baby, Thank you for staying with us, and for sharing your comments on TripAdvisor.com. We have the greatest concern and respect for every guest’s experience. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Let me assure you that we take great pride in... More

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Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#53 Romantic Hotel in San Antonio #75 Family Hotel in San Antonio #92 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 
Number of rooms
322

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