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Sheraton Gunter Hotel San Antonio

3.5 of 5 205 East Houston Street, San Antonio, TX 78205
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Sheraton Gunter Hotel San Antonio
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Sheraton Gunter Hotel San Antonio
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94 reviews from our community

Traveler rating
    30
    39
    13
    7
    5
See reviews for
24
29
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I checked in to the Sheraton Gunter Hotel on a busy Friday night for two nights to see a show at The Majestic. Upon arrival, the valet drive appeared to be very lively with guests checking in and was a small line but moved rather quickly. Hotel only has valet and is $28 but the valet did... More

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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The customer service at the Gunter is great, they are very caring there. The valet charge is below average for the area and if needed you can self-park across the street. I loved the new updated look in the lobby, much better than the old decor which had been put up in the 1980's and looked like it. Room was... More

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Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thanks for the review! We're pleased to hear you enjoyed your stay, and we more than look forward to having you back again soon! More

Gonzales, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We will never stay at the Sheraton Gunter Hotel in San Antonio anymore. As far as front desk service, it is great, but-- My husband and I and 3 other friends stayed there on 11-10-14 and checked out 11-11-14- While our stay in that short period of time, from 1:00 am to 6 am on 11-11-14, my earrings, my husbands... More

Was this review helpful? Yes 1
Marquez, Texas
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

When we booked a stay at this historic hotel we were expecting to see the beauty of times gone by but they modernized the place so much that they totally destroyed any of the charm this historic place once had. We were really disappointed and let down in our stay here for the historic value of the place. We will... More

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Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your review. We apologize for not meeting your expectations during your stay with our newly renovated hotel. We have retained as much of the history of the hotel as possible with the update, but we understand that you were disappointed with the updates. If you do decide to come back please contact us and we would be... More

Bridgend, Wales
Top Contributor
55 reviews 55 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our first visit to San Antonio and was't sure if the Gunter was a good choice for our 2 night stay by not being directly on the river walk, but it's literally a few minutes to the river and this is such a nice original hotel was a perfect choice for us. Reception/Lobby has been glammed up in pale colours... More

Was this review helpful? Yes 1
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you so much for the kind words in your review. We take your notes very seriously and are glad that we were able to offer you an enjoyable experience during your stay with us. It was our utmost pleasure to have you with us and we look forward to having you back again in the near future. Warm regards,... More

Nashville, Tennessee
Top Contributor
355 reviews 355 reviews
38 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While not on the riverwalk, this hotel is extremely close to it and other things you want to do downtown. We actually stayed at another hotel on the riverwalk and found the location of the Sheraton Gunter to be more convenient. While the club room does offer alcoholic beverages for free (unlike most others in the US), the appetizers need... More

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Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for your recent stay and review. We truly appreciate your feedback and look forward to having you stay with us again in the near future. More

dallas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed for a meeting and found the location to be easily accessible to all the tourist destinations. Walking is not an issue, you can access the riverwalk just across the street. We have stayed on the riverwalk many times and did not mind the few steps to from the sheraton to all the activity. There are a couple of... More

Was this review helpful? Yes 1
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for providing your feedback regarding your recent stay with us. We appreciate your time and comments and take actionable notes for the future. If you plan on staying with us again on the near future, which we’d love to have you back, please contact us if you would like any special accommodations. More

Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't usually stay at Sheraton hotels, but this one is a gem. It is the old Gunter Hotel and has plenty of interesting history. Definitely read up on it before you go and be sure to check out the basement level for some artifacts and history of the hotel. In addition, it's supposed to be haunted, but I can... More

Was this review helpful? Yes 1
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thank you for giving us your feedback regarding your experience at the Sheraton Gunter. We value you as a guest and hope to welcome you back in the near future! More

Irving
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Came down for a funeral in hopes to find some type of comfort during this time. Let me just say that this hotel is still very out dated and if they are going to charge as much as they do....they should do some renovations. The bathroom is extremely small and seems to have the original plumbing and fixtures that came... More

Was this review helpful? Yes 2
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

I am truly sorry that your room experience was uncomfortable and did not meet your expectations. Your comments are very disappointing to us as we take guest satisfaction to be the utmost priority. Once again, we take this feedback very seriously and are glad you spent the time providing this response. Thank you for choosing this property and hope in... More

Yorktown, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Gunter offered a special for Halloween and out of curiosity I took advantage of it. I haven't had so much fun since I was a kid. In fact it made me feel like a kid again. I think the staff enjoyed it as much as the guest. If they do it again I'll be there. The only negative thing... More

Was this review helpful? Yes 1
Geovanni J, Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Hi, Thank you for your feedback. We appreciate your comments regarding the renovation. We do look forward to hopefully having you back with us in the future. More

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Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
Number of rooms: 322
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton

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