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Sheraton Gunter Hotel San Antonio

3.5 of 5
205 East Houston Street, San Antonio, TX 78205 (Downtown)
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Sheraton Gunter Hotel San Antonio
Ranked #71 of 343 hotels in San Antonio
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557 reviews from our community

Traveler rating
    226
    177
    74
    57
    23
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Families
110
 
Couples
152
 
Solo
36
 
Business
160
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bulverde, Texas
Top Contributor
300 reviews 300 reviews
41 hotel reviews
Reviews in 76 cities Reviews in 76 cities
411 helpful votes 411 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This Grand Lady of San Antonio offers guests a beautiful and elegant place to stay and relax. Well located in the center of the city with access from both sides of the block. We love the fact that the hotel has maintained the architectural charm of its pet. The rooms are large and well appointed. The lobby is large, elegant... More

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See 22 more reviews by Emil F for San Antonio
Houston, Texas
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

We have stayed at the Sheraton Gunter several times over the past few months and I have to say that it is my favorite hotel. It is a classic Texas hotel with a wonderful history (Robert Johnson recorded in room 414.) Today the hotel is in pristine shape. I am an SPG platinum member that stays in a lot of... More

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San Antonio, Texas
1 review
5 of 5 stars Reviewed May 10, 2013

Victoria front desk reception was very nice and perceptive to my needs and made sure that myself and coworkers were taken care of. I would recommend this hotel to anyone from the vacationer to the Buisness person. Enjoy

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 14, 2013

We are so glad that Victoria was able to help you and your co-workers during your recent stay with us. We can't wait to see you back here again! Thank you for recommending our hotel to others. More

San Antonio, Texas
1 review
5 of 5 stars Reviewed May 10, 2013

My family and I can not put into words how well BENJAMIN, in the club lounge took care of us. After a long day on the road with kids. It was so nice to have access to the club lounge. From the moment we walked into the lounge. We where greeted with a smile. Benjamins' outgoing and charismatic personality was... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 16, 2013

We are so glad Benjamin was able to provide you and your family with excellent experience during your stay. We will definitely pass along the kind words to him. We hope to see you and your family back again soon. Thank you for choosing the historic Sheraton Gunter Hotel. More

Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 9, 2013

I booked a two night stay at Gunter for a short Spring Break trip to San Antonio with my family. We picked this hotel based on its location along with a semi-favorable reviews on trip advisor. The first room we had checked into has carpets that were folding up and was very outdated. We would be fine with that (we've... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 13, 2013

Thank you for reviewing the historic Gunter Hotel. We are very sorry to hear your experience at the Gunter did not meet your expectations. Renovations of the hotel will be taking place in a few months. The problems you pointed out will definitely be addressed. We invite you and your family back once the renovations are complete. We are sure... More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2013

This hotel is a great old historic hotel with a very friendly and helpful staff. We stayed there for a weekend and had a slight problem with the matress the first night. Patrick, a front desk manager gladly changed us to another room and even upgraded us to club level for the inconvinience. Other front desk staff was always helpful... More

Was this review helpful? Yes 1
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 8, 2013

We are glad to hear that you enjoyed your recent stay at the Sheraton Gunter Hotel. We will definitely pass along the kind remarks to Patrick. It was our pleasure to have you at our hotel. Please visit again soon. More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 7, 2013

I remember the Gunter Hotel as the place I stayed as a child with my parents. That was m years ago . I was pleased to find it current in decor and conveniences. It was the perfect place to stay the night we went to the Majestic for a show. No fighting traffic just cone in the afternooon, check in... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 8, 2013

We are very lucky to be located across the street from one of San Antonio's most popular prized landmarks, the Majestic Theatre. We are glad that your recent trip was relaxing and convenient. We hope all our guests leave here with a smile on their face. We hope you did. Thanks for coming back and we can't wait to see... More

Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2013

Stayed at the Sheraton Gunter in April for 3 days. The hotel lobby was impressive, the front desk personnel and restaurant employees were wonderful. However, the actual hotel room needed a lot of work. The toilet bowl had a permanent black ring and the shower/bathtub was equally tarnished. I determined that it was not dirty - just old and in... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 8, 2013

Thank you for choosing to review the historic Sheraton Gunter. We are currently in the process of planning renovations for later this year. The issues you pointed out will definitely be address. Thanks again for staying with us. We hope to see you back. More

Madera, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 30, 2013

We requested a quiet room when making our reservation 5 weeks prior to our arrival. We were put in a room the size of a postage stamp, right next to the elevators, and overlooking all the very noisy hvac units. As soon as we saw the set of earplugs in the bathroom we called to get our room changed. They... More

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See 7 more reviews by trallan1 for San Antonio
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 1, 2013

We apologize that your recent stay with us did not meet your expectations. Our hotel is over a century old and located in the heart of San Antonio. Street noise is possible. We have renovations scheduled for later this year that will address this problem. We invite you back after renovations. Hopefully, we can change your mind! Thanks for choosing... More

Austin, Texas
1 review
5 of 5 stars Reviewed April 29, 2013

We recently stayed at this hotel for the last Saturday of the Fiesta Celebration 4/27/2013. The hotel and staff are excellent! We had the fortunate opportunity to meet Victoria Jacobs (Front Desk). She was so friendly, professional, and always had a smile on her face! We had one of the best rooms in the hotel. We had the absolute best... More

Was this review helpful? Yes
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
May 1, 2013

We are so glad to hear of your wonderful experience with us recently. Victoria is a wonderful employee and exemplifies true Gunter hospitality. Thank you for recommending us to future guests. We hope to see you back soon. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Valet parking(21)
  • Great location(20)
  • River walk(17)
  • Very comfortable(15)
  • Majestic Theater(11)
  • CUSTOMER SERVICE(8)
  • Friendly and helpful(6)
  • Street noise(5)
  • Front desk staff(4)
  • Would definitely stay(3)

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotels in San Antonio
#32 Business Hotels in San Antonio
#59 Family Hotels in San Antonio
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton

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Sheraton Gunter Hotel San Antonio
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