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All 351 San Antonio hotels

Sheraton Gunter Hotel San Antonio

3.5 of 5 Hotel   |   205 East Houston Street, San Antonio, TX 78205 (Downtown)
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72%
Ranked #120 of 351 hotels in San Antonio
A recent review
5 of 5 stars reviewed 4 days ago
txyz txyz
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733 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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txyz
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with my Family and truly enjoyed it. I love to stay at historic hotels that have an interesting background and the Gunther was a good example. Our room was new and modern, quite roomy, clean and comfortable with a fine view of the downtown area through two huge windows. Staff was friendly and quick to respond to our... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

TXYZ, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our... More

Hornbeck, Louisiana
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

We rented two adjoining rooms. First, the rooms weren't very clean. The faucets were grungy, the carpets need cleaned badly. Our a/c wasn't working properly so we were told they would bring us a fan to use until they had another set of adjoining rooms, which would be the next day (it was end to mid-July so it was HOT).... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Mary Jenny, Thank you for staying with us, and for sharing your comments on TripAdvisor.com. We have the greatest concern and respect for every guest’s experience. We take hotel hygiene and cleanliness very seriously and I am extremely disappointed that your experience did not reflect this. I regret that we missed so many opportunities to provide you with a flawless... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Where to begin? Essentially everything about this hotel is bad. Customer service is poor but you can't blame the staff, all they put up with is complaining customers. The line at the front desk to complain is always at least 2 people deep. Our AC barely worked, the room remained a "cool" 75 the entire time we were there, 4... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

PickleHead, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to... More

Austin, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I live in Austin, TX, not far away from San Antonio, and enjoy going there to stay in older hotels. My interests are especially in haunted hotels. After I reserved a room here, I was pleased to read that there were recorded hauntings at this historic hotel. The rooms are very nice, very spacious, unlike other downtown hotels, which I... More

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Cypress, Texas
Top Contributor
79 reviews 79 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. Its beautiful, and the new renovations are mixing the historic feel with modern touches to create a very unique place to stay. The location is fantastic, literally steps from the Riverwalk, and about ten minute walk to Alamo, Rivercenter mall, and other attractions. Plenty of restaurants within walking distance as well. Comfortable beds, with crisp white linens,... More

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San Angelo, Texas
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

There was some miscommunication with our booking and the room type, and our king room was not available when we checked in. However, everyone we came in contact with was friendly and helpful. We did have to spend one night in a small queen room, but were able to move the next day. The hotel itself has been beautifully renovated,... More

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Dallas
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The Gunter is centrally located within walking distance of Riverwalk attractions. Our two room suite on sixth floor was large, comfortable and quiet. Queen size bed too soft but pillows and linens okay. Lobby elegant. Parking $28 per day.

Was this review helpful? Yes 1
Houston, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Took a little trip to San Antonio and booked through Priceline...was awarded a decent rate for one night (about 30% off). We were pleased with our stay, so much so, that we went to the desk and booked an additional night to spend more time with friends. When we inquired about an additional stay, and chatted up the night auditor... More

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North Carolina
Top Contributor
120 reviews 120 reviews
23 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here overnight. Our room was on the 4th floor. Hotel was beautiful. Our room was adequate and extremely clean. The bed was a little softer than I'm used to, but still comfy. The hotel is pet friendly, but the place you have to take your dog for a walk is a park about a block away. The hotel is... More

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Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

SOBXer, Thank you for sharing your positive feedback. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its newly refreshed space. I am so pleased that you found the location to be perfect for your visit. We look forward to welcoming you back the next time you are in... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently renovated space ... lobby & Club Lounge were elegant. 1 bedroom Suite I had was well appointed & large. I did see a standard room through an open door on the hall & it looked VERY small. Staff was polite & helpful.

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Sheraton Gunter Hotel San Antonio, responded to this review

Thomas, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. As you have pointed out, we too are excited about the changes that have been made with the renovation and appreciate the specific feedback... More

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Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Gunter Hotel San Antonio 3.5*
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#56 Romantic Hotel in San Antonio #74 Family Hotel in San Antonio #101 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 
Number of rooms
322

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