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Sheraton Gunter Hotel San Antonio

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205 East Houston Street, San Antonio, TX 78205
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Sheraton Gunter Hotel San Antonio
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Sheraton Gunter Hotel San Antonio
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is right in the middle of downtown San Antonio. It was built in 1906 and has pictures and memorabilia throughout. You can walk to most places in town from here, such as the river walk and alamo. There are tons of restaurants along the river walk. They have a pool and dining area in the hotel. We ate... More 

Was this review helpful? Yes 1
Aledo, Texas
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is an OK last minute older hotel. What I mean by this is that I probably wouldn't go out of my way to stay here. The good: location and staff and it is an old hotel with a lot of character and an it reminds you of a time when it was probably really good. The staff is very... More 

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Dallas, Texas
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm a longtime Starwood Loyalty member. I booked this Sheraton in hopes that it would exceed expectations as other Sheratons have. The staff did not go out of their way to make us feel special. They did not offer an upgrade and did not put us on the club floor as I had booked. I think service can make or... More 

Was this review helpful? Yes 3
Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Bad all the way around. -Reservation not honored. I made reservation 2 weeks in advance for King Size room - I get to the room and it's itty bitty w/ a queen size bed. Seriously, smallest hotel room I've ever been in. I was not told at check in that I was moved to a smaller room, nor contacted by... More 

Was this review helpful? Yes 3
Newcastle, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 5 nights Pros; great location only few minutes to Riverwalk Staff were helpful and friendly Room was good size Cons; awful bathroom tiny and dark. Water would not drain away at all, we didn't report this as our friends had same issue Pool was tiny with approx 6 loungers! Valet parking $28, directly across the street there... More 

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Edmond
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, awesome bed!!! Met all our needs! Stayed here July 4-8th. The rooms were cleaned well. The staff was helpful and always courteous. I would definitely stay here again because it was close to the riverwalk, the Alamo, and Mi Tierra ( best MEXICAN restaurant)!!

Was this review helpful? Yes 3
Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights and it was great,,,the main bar in the hotel lobby was nice but the service was not friendly....go to the large bar down stairs , the service was outstanding...its so close to the river walk and the Alamo...we spent the whole time on the river walk...the pool is very nice too...

Was this review helpful? Yes 2
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Me and my family we stay 3 nights at this hotel and we had a wonderful experience there. The staff was very helpful in with all our request. I would diffidently stay here again. Oh the have a nice lil bar down stairs that made sum wonderful drinks and the breakfast buffet was to die for even though I woke... More 

Was this review helpful? Yes 3
Overland Park, Kansas
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 27, 2015

The hotel isn't directly on the Riverwalk, but you are about a block away. From my room, I wasn't able to hear the noise from the very busy street in front of the hotel, which was fantastic. It was also directly across the street from the Majestic Theatre, if you are in town for a show. The hotel is charming... More 

Was this review helpful? Yes 2
Houston, TX
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 22, 2015

The Sheraton Gunter is a beautiful historic hotel in the heart of downtown San Antonio. It's been recently remodeled. The lobby is gorgeous. Our room with 2 queen beds was very large and remodeled but they must've run out of money before they got to the bathroom. The bathroom had brand new wallpaper but everything else was old - saltillo... More 

Was this review helpful? Yes 2
K Timothy M, Director Of Operations at Sheraton Gunter Hotel San Antonio, responded to this review

Dear TwoTexasTrvellers, I am truly sorry that your bathroom experience was so uncomfortable as well as your air conditioner being too noisy. Your comments regarding the bathroom and air conditioner were very disappointing to us as we take guest satisfaction to be the utmost priority. Although I know you are busy I hope you contact me directly so I can... More 

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