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All 352 San Antonio hotels

Residence Inn San Antonio Seaworld

3.0 of 5 Hotel   |   2838 Cinema Ridge, San Antonio, TX 78238 (Northwest Side)
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Residence Inn San Antonio Seaworld
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81%
Ranked #52 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Debbie R Pickerington, Ohio
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129 people have reviewed this hotel

Traveler rating
    83
    21
    11
    8
    6
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82
4
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Pickerington, Ohio
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We visited the San Antonio area for my daughter's BMT graduation. The front desk staff and the management went above and beyond to make us feel like family. Wonderful evening dinners (3 nights a week) and a full breakfast bar. Room was perfect with a kitchen including a stove top, microwave and full sized refrigerator. I have stayed at several... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I did research on this hotel while we were living in Germany. We were getting transferred to San Antonio and knew we needed a hotel that had the comforts of home, since we were going to be staying in it for a couple of months while waiting for our house to be built. My first encounter was with a lady... More

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Pueblo, Colorado
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel staff were great! High marks. They seem a little under staffed though, these friendly people were hopping. We were here for Air Force graduation. They were exceptionally nice to our new airman and the others that came back here to visit their families. They have a great lobby for relaxing with family, places to eat, etc. The rooms... More

Was this review helpful? Yes 2
Gainesville, Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 21, 2014

I've stayed here a few different times, usually for 2 weeks at a time. The last time was in April. There is a woman who works the weekend mornings who has been AMAZING every time I've been there. I've checked in early, and she's found me a room; I've checked in sick as a dog, and she made sure I... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

We had breakfast everyday for 6 days and five were with the delightful Delores Rios. She made our mornings a exciting event to look forward to. Bright eyed, bubbly, excited to see and greet you. The food was delicious, and presented in a clean environment all morning. She cleaned up after all guests as she refilled the food presented for... More

Was this review helpful? Yes 1
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Preston and Bonnie, Thank You for the great comments about Dolores. She is truly our ACE in the hole. She was very excited to read how you felt about her service.She leads by example for the rest of our staff. More

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 9, 2014

We booked this hotel over a month prior to our visit. We booked (2) rooms both with queen configurations. On the day we were to arrive, we called early in the day to inform the hotel that we would arrive at the property by 7pm because we were driving from El Paso. The gentleman at the front desk informed me... More

Was this review helpful? Yes 3
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

TeresaK808, We truly apologize for the issues you encountered during your stay with us. It pains us when we cannot meet our guest request. We fully understand your frustration. My staff and I have reviewed your comments as a TEAM. We have challenged ourselves to improve in the areas that are under our control. Thank You for taking to time... More

Senior Contributor
42 reviews 42 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 31, 2014

So I walk in to check in, and had to wait 5 minutes until the front desk clerk finished a telephone call. Not really the welcome I expected. Walking down the hallways in a smoke free property, but smelling cigarette smoke TURNS ME OFF. Someone in management needs to check on this property after hours. The maid left trash in... More

Was this review helpful? Yes 2
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Brucea1228, I apologize for the issues you encountered during your stay with us. I have reviewed your comments with both my Front Desk and Housekeeping Managers. We always appreciate feedback from our guest letting us know what areas we need to improve. We will monitor our hallways to ensure guest are not breaking our non smoking policy. I will pass... More

Alexandria, Virginia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 21, 2014

My boss and I checked into the hotel and was immediately offered a beer because we were in uniform. How cool is that? Unfortuantly, we had to decline because we had to work. The staff was extremely friendly and accomodating. The rooms were a good size and clean. I would certainly come back when visiting San Antonio for work.

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Mike, Thank you for the nice review you posting about our Hotel. I will pass along your kind words about our service and cleanliness to our staff. We look for to hosting you and your Boss on your next visit to San Antonio More

Franklin, Massachusetts
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2014

The staff is awesome. I wish had gotten their names, one young lady printed out the bus schedule for me so I could take the bus to the Riverwalk. They are all so pleasant. This Residence Inn is close to Sea World so there will be a lot of kids at breakfast.Breakfast on Sunday morning was crazy. You are near... More

Was this review helpful? Yes 2
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Rokoren, We are glad you enjoyed your stay with us. My team is always happy when we can meet our guest needs. I will let Katherine she did a good job in providing you assistance with the Bus schedule. More

lafayette, co
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

The staff at this Residence Inn is dedicated to pleasing their guests, and they always strive to improve! We stay at RI's with friends for several weeks each winter, and this was the best experience yet. Managers, desk clerks, maids, and breakfast and lunch staff went out of their way to greet us by name, and any request was promptly... More

Was this review helpful? Yes 1
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

John and Judy, It was Our Pleasure to host you for your 6 week stay with us. We are happy that we were able to provide you and John with a Home away from Home. I will let our staff know that you thought our service was Fabulous. Until next time. With Pleasure, Robert. More

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Additional Information about Residence Inn San Antonio Seaworld

Address: 2838 Cinema Ridge, San Antonio, TX 78238
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Seaworld 3*
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Also Known As:
Residence Inn San Antonio Seaworld Hotel San Antonio
San Antonio Residence Inn
San Antonio Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#31 Business Hotel in San Antonio #44 Family Hotel in San Antonio
Hotel Class
Number of rooms
102

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