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Residence Inn San Antonio Seaworld

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2838 Cinema Ridge, San Antonio, TX 78238
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Residence Inn San Antonio Seaworld
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Residence Inn San Antonio Seaworld
Residence Inn San Antonio Seaworld
Residence Inn San Antonio Seaworld
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180 Reviews from our TripAdvisor Community

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Traveler rating
    112
    33
    18
    9
    8
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114
9
5
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

My family and I came to San Antonio for a mini vacation. We chose this hotel, over our preferred Embassy, to be close to other family staying here. The hotel was decent. I was actually quite pleased when I arrived to the location and walked in the door. It was well kept and spacious. We had 2 rooms. As the... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Janeetra A, Thank You for your feedback. We will work on the items you brought to our attention. I am glad that Dolores was able to make a positive impact on you and your children. We look forward to hosting you again if you are in our area. More 

Owings Mills, Maryland
5 of 5 stars Reviewed 2 weeks ago

The staff at residence inn was just amazing, especially the young woman who runs the breakfast , Deloris Rios. Such an asset to your company. She make my stay memorable, always had a smile and treated us like we were at her home. Everyone was so helpful, especially the front desk staff. If ever I returned to San Antonio I... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Margaret T, Thank You for the kinds words about our service. I will let Dolores know how she made your stay memorable. Congratulations to you and your Airman. More 

Edinburg, Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here three times in the past couple months. Each visit was 2 nights each. Great location, especially if you're visiting Sea World. Our suite was a good size, not huge but definitely room for our little ones to stretch out and run around and play a bit. Each visit, the staff was very friendly and accommodating. Pool is... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Jacksmom81, Thank You for making us your Hotel of choice when come to visit SeaWorld. We will on improving our breakfast. We look forward to seeing you and your family again. More 

Humble, Texas
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Residence Inn hotels are my favorites so I booked this one for my kids first trip. I was greeted in the lobby with a smile and referred to as a VIP. I liked that. As always the room was clean and comfortable. I love the location as well: a few minutes from Seaworld, Restaurants either next door or across the... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

KevonR, We are proud that we were able to make your kids first family trip a positive one. Thank you for choosing us to make this everlasting memory. If you are back in our area please consider us again. More 

Aberdeen, Mississippi
5 of 5 stars Reviewed 4 weeks ago

The staff is amazing at the Residence Inn!!! They were always smiling and helpful! The hotel is in a great location to the AFB. The facilities were nice. There was some wear on the furniture in our living room but that is to be expected.

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

BrandiP, Thank You for the wonderful comments concerning our amazing staff and nice facilities. It is always a pleasure to hear from satisfied guest. Congratulations to you and your Airman. More 

San Antonio, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed June 21, 2015

Hotel is very clean and nice. The beds are comfortable and the amenities are great. Only issue found in the rooms was the bathroom not having a fan. Outside of that, Mrs. Dolores Rios is the best employee in the hotel as she truly cares for those in the hotel. She greeted my children, by name, in the morning even... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Levi_Ott, We are pleased that you enjoyed long term stay with us. i will pass along you kind words to Dolores. She is a plus for our Hotel. More 

California, USA
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 19, 2015

We had our grand children down to San Antonio for Sea World. The room what huge and great for spreading out. However there were problems. The garbage disposal didn't work and had not for some time. There was garbage in it and it smelled. We needed bath towels as there were only 3 for 4 people and one was a... More 

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Tootbelle, It disappoints us greatly when we do not meet our guest expectations. We will adress the issues you brought to our attention. Thank You for taking the time to let us know where we need to improve. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 24, 2015

The staff was very attentive and accommodating. Thank you to Dolores Rios who served us breakfast every mooring with a smile and kind words. It was an emotional trip as my son graduated from the Air Force, but the staff accommodated my every need. Thank you

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

NelVazquez, Thank You for the positive comments about our staff. I will let Dolores know about your kind words. Congratulations to your and your Airman. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 6, 2015 via mobile

Very comfortable room, great location. The staff went above and beyond, especially Dolores Rios! Thank you all! This was one of the few hotels that I was able to sleep soundly from day one. Also there is a regal cinema right next to the hotel, as well as resterunts.

Was this review helpful? Yes 1
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Greesemonky55, We are glad to hear that you were able to get a goods night rest with us. I agree our location is a plus for our Hotel. I will pass positive comment to Dolores. More 

Lockport, New York
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 30, 2015

We were in town for my sons graduation from Airforce. We booked this hotel because of its location to the base. There were many hotels/motels in the area. We were so glad to have chosen this one. We had not stayed at a Marriott before. Check in was easy. Entrance/Foyer were nice. There is an open patio area between the... More 

Was this review helpful? Yes 1
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Deborah A, Thank You for the kinds words about our Hotel. We have fixed our Spa sorry for it being too cols while you were here. I will pass along your comments to Katherine regarding her service. Congratulations to You and Your Airman. More 

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4.0 of 5 stars 141 reviews
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