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Residence Inn San Antonio Seaworld

#104 of 353 Hotels in San Antonio
Certificate of Excellence
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2838 Cinema Ridge, San Antonio, TX 78238
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1 room 1 adult
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Residence Inn San Antonio Seaworld
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203 Reviews from our TripAdvisor Community

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Florida
1 review
5 of 5 stars Reviewed 1 week ago

Breakfast was a delightful time of the day. Delores Rios ensure you received a very good morning and clean area to eat your breakfast. When a request for information of the area, the staff was very knowledgeable.

Helpful?
Thank robert k
1 review
5 of 5 stars Reviewed 3 weeks ago

Dolores Rios is really nice.The definition of Southern hospitality. Really excellent service all around. Plan on coming back for another visit because of her. Anything you ask for, she`ll get it for you.

Helpful?
Thank derrell w
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Derrell W, I will pass along your AWESOME comments to Dolores. She is a true asset to our Hotel. I will let her know that you will be back due to her service. Thank You for making the time to make our day. More 

Austin, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 3, 2016

We stayed for two nights over New Year's. Although the staff were very helpful, generally we were pretty disappointed with this property. No laundry bags in the room, children running up and down hallways at night, and room was pretty run down. Mirrored closet doors feel like they are coming off the track.

Helpful?
Thank Roxie_Canyon
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Roxie_Canyon, We apologize that your stay was not up to par. I have discussed your comments with out Team and will address the issues you brought to our attention. We have some great news starting on March 15, 2016 we will being our property renovation. Please come visit us this summer and see our improvements. More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016

Overall, this is a perfect place to stay--but more than anything, the staff are ALL incredible. A particular mention has to be made for Juan. If you're lucky enough to be around in the evenings, you're in for some top notch service and personal attention. I can't get over how nice he was and everyone was. The room was clean... More 

Helpful?
Thank tizemple
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

tizemple, Thank You for the wonderful review. I will pass along your kind words concerning his top notch service to Juan. Our housekeeping staff will appreciate your comment on our clean rooms. We hope that when you come back to San Antonio we will be your Hotel of choice. More 

Saint Louis, Missouri
Level Contributor
136 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 7, 2015

If you check the reviews you will notice that everyone mentions the staff. It is true. The staff in this hotel make this a very welcoming place. I thought the room we were in was top rate and a short walk down the hill puts you at Saltgrass, Texas Roadhouse and even a Taco Bell. If you're up for a... More 

Helpful?
Thank bliming
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

bliming, Our friendly staff says Thank You for the great review. We also consider our room top rate. Our location is a plus. We hope to see you again. More 

Colorado Springs, Colorado
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

Second time staying here and would definitely recommend. Dinner and breakfast included and drinks are free in the evening, with a friendly staff and clean rooms. Weight room and aerobic equipment and indoor pool are also nice pluses as is the computer and printer in the lobby for printing boarding passes.

Helpful?
Thank Brian W
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Brian W, Thank You for the positive review. It is always nice to read about guest coming back to stay with us. Our will let our staff know about your kind words. More 

Richmond
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 19, 2015

An excellent hotel with attentive management, front desk and staff. Any concern was immediately addressed. The hotel offers a full service hot breakfast and complimentary dinner Monday and Tuesday. Wednesdays have either a complimentary light dinner or a food truck (not complimentary). Thanks to Robert C, Patti, Juan, Mark plus the breakfast crew and room staff.

Helpful?
Thank JackieBoy5
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

JackieBoy5, On behalf of Patti,Juan, Marc, Dolores and myself I want to say Thank You for the wonderful comments about our Hotel and the area. Please look us up when you return to San Antonio. More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015

Were there for a weekend getaway. Very pleased with the staff and the facilities, suite was clean and cozy. yes, some furniture is a little worn and need to be replaced especially on the dining area, other than that our stay was fantastic.Thanks again Mr. Cantu

Helpful?
Thank roblespi
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

roblespi, We are pleased you consider our staff Top Notch. On your next getaway please consider staying with us again. More 

Midwest
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 5, 2015

We usually stay with another limited lodging brand..but had been disappointed the last few stays...so when we say the Residence Inn next door, we decided to check it out. The front desk clerks were welcoming and fun..and more than happy to show us a room. While some of the furniture was a little worn...the added space, including the small kitchen... More 

Helpful?
Thank MrPr946
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

MrPr946, Thank You for the wonderful comments. We are glad you decided to stay a second night with us. I will pass along your kind words to Dolores our breakfast attendants. We hope to you see you again on your next visit to San Antonio. More 

SF Bay Area
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 29, 2015

Nice in general - pros: Suites (bedroom not large, but cozy) kitchen, a few restaurants and a cinema in walking distance, nice front desk staff. Cost was to high during the period of our stay for how worn and dirty the furniture was in room and in common areas.

Helpful?
Thank TravelwKids4
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

TravelwKids4, Thank You for your review. I must agree our location is prime! I will pass along your kind words concerning our service to our staff. The best news of all is that in March of 2016 we will be renovating our Hotel to address the conditions you mentioned. Please come back and see us. More 

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