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All 347 San Antonio hotels

Residence Inn San Antonio Seaworld

3.0 of 5 Hotel   |   2838 Cinema Ridge, San Antonio, TX 78238 (Northwest Side)
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Residence Inn San Antonio Seaworld
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81%
Ranked #43 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Judith M lafayette, co
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120 people have reviewed this hotel

Traveler rating
    77
    20
    11
    7
    5
See reviews for
76
3
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
lafayette, co
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at this Residence Inn is dedicated to pleasing their guests, and they always strive to improve! We stay at RI's with friends for several weeks each winter, and this was the best experience yet. Managers, desk clerks, maids, and breakfast and lunch staff went out of their way to greet us by name, and any request was promptly... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

John and Judy, It was Our Pleasure to host you for your 6 week stay with us. We are happy that we were able to provide you and John with a Home away from Home. I will let our staff know that you thought our service was Fabulous. Until next time. With Pleasure, Robert. More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 5 days and this is a little hidden gem in San Antonio. Staff was extremely friendly and rooms were clean.It is a great value compared to other hotels in the area. They had a decent hot breakfast --eggs, sausage, ham, potatoes, biscuits and gravy. They also served oatmeal, boiled eggs, fruit, yogurt, bagels, muffins and waffles. In the... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Teresa G, Thank You for the positive review about our property. It was a joy to see you list all of our amenities that made your stay enjoyable. I will pass along your kind words about our service to my staff. When you come back to San Antonio please look us up. More

Navasota TX
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was very happy with my two - 4 day stays here recently. The rooms were very clean and comfortable. The staff was extremely nice and eager to help. Both visits I had a room location preference and they were happy to assist. I had to head out very early most days but on a couple of days I was... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Qreply, Thank You for the positive comments about our hotel. I will pass them along to our staff. We look foward to hosting you again on your next business trip. More

Elgin, Texas
Top Contributor
294 reviews 294 reviews
32 hotel reviews
227 helpful votes 227 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed one night with my daughter and two grandchildren. Friendly and helpful staff. We arrived around 1:00 PM and were able to get a cardkey for access to the pool while waiting for the room. Check-in is 4:00 PM - was able to get in after 2:00 PM. We heard that the whirlpool was closed due to someone using it... More

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Robert C, Manager at Residence Inn San Antonio Seaworld, responded to this review

Brockdabadger, Thank You for the feedback on your stay with us. We apologize for the whirlpool being close. We needed to do that for health reasons. I will have my staff print up some instructions on working our thermostat. I can fully understand your confusion. I am with you potatoes are a must with breakfast. i will ensure they are... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 10, 2014

The room is spacious and they have very friendly staff! On different nights, there were free dinner being offered but unfortunately, me and my friend always had something on. Mr Robert Cantu was very helpful during our check-in. The WIFI was ok except the 2nd night (3 March) when we could not connect to the internet. Overall, a great stay... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Xin Yang, We are glad you enjoyed your stay with us. We have addressed the internet issues you encountered. I will pass alnong you kind words to our staff. More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed February 28, 2014

My family stayed at this hotel when my son graduated from Air Force Basic Training. The location to Lackland was great. I was on base within 10 minutes. The rooms were very nice and comfortable. The staff at this hotel is second to none! At the free breakfast, the host did everything in her power to make your breakfast experience... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

David D, I will pass along your kind words about our service to Dolores, our breakfast attendant, and to the rest of our staff. It is always great to relay positve comments to our hard working employees. We look forward to hosting you again in April. More

LaFayette, GA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

Best customer service EVER!!!! Robert and his entire staff were fantastic!! They offered breakfast early for those attending the airmen's run. The breakfast was very good! They even got my sister-in-law a birthday cake!! Fabulous stay!! Treated like family and royalty. They made some excellent recommendations on where to eat also. I would highly recommend this hotel to everyone!!

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

IFCPF, It was a pleasure to host you and your family for your nephew's graduation. We always try to accomodate all of our guest special needs therefore opening breakfast earlier was our pleasure. We wish your nephew the best of luck with his Air Force career, More

LaFayette, Georgia
1 review
5 of 5 stars Reviewed February 17, 2014

I have stayed at many Marriott properties and the hospitality at this hotel was above and beyond any other stay. The entire staff was so helpful from needing rooms a day early due to bad weather coming in to a surprise birthday cake for my sister in law (mother of the graduate). I would recommend this hotel to everyone!! Thanks... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Ruth B, Thank You for the kind words about our hospitality. My staff and I are glad your stay went well. It was our pleasure to celebrate your sister in law Michelle's birthday with her. Best of luck to your nephew with his Air Force career. More

Anchorage, Alaska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

First I have never written a review for a hotel good bad or ugly but.... This hotel was an exception. Both the rooms I had were modern and had little touches that made it feel like home rather than "just a hotel room" with accent walls and flowers in vases. The front desk staff both morning and evening was very... More

Was this review helpful? Yes 2
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Laurie T, Thank You for the positive comments about our Hotel. It is our pleasure to have breakfast early on graduation days. We are also pleased that our rooms felt like home and not just some hotel room. We wish your Son the best of luck with his Air Force career. More

Houston, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 7, 2014

We selected this hotel because of the full kitchen and the indoor heated pool. The first day, we went for a swim and the pool's heating element was out. We already had the toddler ready and excited for the water so we had to hop in the hot tub. Then more guest came and tried to pile in the hot... More

Was this review helpful? Yes
Robert C, General Manager at Residence Inn San Antonio Seaworld, responded to this review

Micaggie, I appreciate you taking the time to let us know where we need to improve. I have taken a personal note to ensure I greet each and every guest I see not just the ones I know. I have addressed the maintenence issues you brought to our attention. I have also conducted a training session with all staff members... More

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Additional Information about Residence Inn San Antonio Seaworld

Also Known As:
Residence Inn San Antonio Seaworld Hotel
Residence Inn San Antonio Seaworld Hotel San Antonio
Residence Inn San Antonio
San Antonio Residence Inn
San Antonio Marriott
Address: 2838 Cinema Ridge, San Antonio, TX 78238
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in San Antonio
#43 Top resorts Hotel in San Antonio
#43 Luxury Hotel in San Antonio
#44 Business Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn San Antonio Seaworld 3*
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