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Courtyard San Antonio Riverwalk

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207 N. St Mary's Street, San Antonio, TX 78205
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Courtyard San Antonio Riverwalk
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359 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I originally book another hotel that was a good distance away from the Riverwalk. It was in a not so good part of town. As soon as we checked in, I looked for another hotel and found the Courtyard has rooms available. I booked it right away on Marriott's website. The room rate was a little lower... More 

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. I am happy you were able to join us during your visit to the Rivewalk and we were able to meet your expectations. We look forward to welcoming you back to San Antonio in the near future. Sincerely, D. Rao General Manager More 

4 of 5 stars Reviewed 6 days ago NEW via mobile

I've read some bad reviews about this hotel and was scared after I first booked it. We stayed two nights and it was great. The room was super clean and the bed sheets were super clean, soft and comfy. Hot tub and pool area were clean and maintained. Front desk was super friendly. Only downfall was no free breakfast lol.

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. I look forward to having the opportunity to share your feedback with the Housekeeping team as each associate strives to exceed our guests expectations. We hope to have the opportunity to welcome you back to San Antonio in the near future. Sincerely,... More 

USA
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Limited room amenities (no balcony, no fridge, popcorn ceilings) Gold Elite status gave me access to concierge lounge. But some days during breakfast all the food was gone and it was crowded and noisy. Friendly check-in. Proximity to riverwalk and shopping mall convenient. Parking $30 self parking and valet overnight was $40-very steep. Beds were double no queen and not... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time comment on your recent experience in San Antonio. I am sorry to hear that your recent visit did not meet your, or our own, expectations. Based on the comments you posted I believe you were a guest of another Marriott hotel in San Antonio, not the Courtyard San Antonio Riverwalk. If you were our... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 6 days ago NEW

we traveled as 3 couples to this hotel. 2 of 3 of our cars were damaged by valet. Valet claims not their fault and no supervisor on duty on the weekends. The hotel manager on duty claims they have nothing to do with valet service. Not even an offer to refund the $31/day valet charge. So upsetting when NO ONE... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience in San Antonio. I would like the opportunity to speak with you directly so I can better understand the circumstances surrounding your experience at the hotel. At your convenience I would appreciate it if you contacted me either by email or phone. Sincerely, D. Rao General Manager 210-223-8888... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very nice and seemed very new. The staff were very helpful and courteous. I was told that the hotel has a roof top pool that was very nice. It was nice, but it wasn't much bigger than my room; thankfully I was not visiting with my family. The hotel was in a great location; only steps from... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio River Walk. We appreciate your candid feedback about your stay as we are constantly looking for ways to enhance our guests experience in San Antonio. I will be sharing your comments with the local Chamber of Commerce as we strive to maintain a... More 

Nashville, Tennessee
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is extremely friendly and helpful. Great view of the city. Clean and comfortable rooms. The Bistro downstairs was a great place to grab a light meal and drink after checking. The food, drinks and service was great. Absolutely recommend this hotel.

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio River Walk. I look forward to having the opportunity to share your feedback with the rest of the team. We look forward to having the opportunity to welcome you back in the near future. Sincerely, D. Rao General Manager More 

Granger, Washington
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Located right on the Riverwalk and within walking distance of The Alamo. The staff were helpful and friendly. If you have a car, parking is expensive as the hotel only has valet parking. There are several car rental companies within walking distance of the hotel.

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio River Walk. We are pleased that our location suited your needs we hope you were able to see all of the great sites and attractions the city has to offer. We look forward to having the opportunity to welcome you back in the... More 

California, USA
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located with an eye to security. Right on The Riverwalk and within a short walk to the Alamo. It was a good location for us with our 2 grand kids to see some downtown San Antonio. Watch sharply for the entrance...it is small and if you miss it around the block you go! Being Elite Marriott travelers we expected... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. As a Marriott Rewards Elite member your loyalty to Marriott is more than evident and greatly appreciated. Please accept my apologies for our inability to meet yours, as well as our own, expectations during your recent stay. While we strive to recognize... More 

Sanger, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel was great right on the Riverwalk. Room was clean, nice and staff was pleasant. We stayed with our 3 kids and wanted to use the pool.....it was VERY small. Crowded with 8 people in it. The hot tub was out of service also. Very disappointed in this amenity. We would not return for this reason... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time comment on your recent experience at the Courtyard San Antonio Riverwalk. Please accept my apologies for our inability to properly meet your expectations. Due to our downtown location on the Riverwalk and on the site of the former St Mary Parochial school our building footprint is very small. Our small building creates its own... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

There is one employee in particular that I would like to recognize. Ashley Rodriquez was working at the front desk on the morning of my checkout. I am active duty navy and making the cross country trip from San Diego to Norfolk, VA. I had forgotten to pull cash out to tip the valet. Ashley was kind enough to pull... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. I look forward to having the opportunity to share your comments with the rest of team and recognize Ashley for a job well done in front of her peers. We look forward to having the opportunity to welcome you back to San... More 

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