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Courtyard San Antonio Riverwalk

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207 N. St Mary's Street, San Antonio, TX 78205
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Courtyard San Antonio Riverwalk
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330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The location is pretty good, right on the river but a bit dangerous at night. The reason for the low review is the lack of communication amongst management and staff. The biggest issue is the valet parking package. With it you get 2 Starbucks drinks, 4 if your an elite. The problem is this changes depending on who you speak... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent visit to the Courtyard San Antonio Riverwalk. As a Platinum Marriott Rewards Elite member your loyalty to Marriott is more than evident and greatly appreciated. Honest feedback from guests such as yourself only serves to improve on the service we provide to our guests on a daily basis. Please... More 

Staten island, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location steps from riverwalk entrance. Valet parking only. Older property. Staff wonderful, as is always the case with a marriott property. Room clean. Super humid out and ac couldn't cool the room down. Beds wonderful. BUT due to the age of the property the walls super thin and the adjoining room guy who decided to crank up his music... More 

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. Please accept my apology for the challenges you experienced with your next door neighbor, I can understand your frustration in not being able to sleep in. We appreciate the feedback on our "wonderful staff" as we are always striving to meet our... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I just had our wedding here at the Courtyard San Antonio Riverwalk this past weekend. Everything was better than I could have imagined. Kali Measures, wedding coordinator, is the best part of this venue. She is extremely sweet but best of all is very helpful. Kali is great at what she does and quite frankly, the Marriott... More 

Was this review helpful? Yes
Kali M, Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you, Angie, for allowing us to be a part of your wedding! I truly enjoyed working with you! Your wedding was beautiful. If we can do anything for you in the future, please let me know! Warm Regards, Kali More 

Winston Salem, North Carolina
Top Contributor
203 reviews 203 reviews
21 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

The Courtyard Marriott San Antonio River Walk is a very nice facility, located literally steps away from the River Walk, which is wonderful. I have to admit that I was a little disappointed that we did not have a clear view of the River Walk from our room. If one went out on a very tiny balcony and leaned to... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking time to comment on your recent stay at the Courtyard San Antonio Riverwalk. You are absolutely correct in stating that the view of the city from the Courtyard Riverwalk is sensational. In fact because of our location on the quieter end of the river, most of our guests prefer the city view vs the Riverwalk view... More 

Deerfield Beach, Florida
Top Contributor
88 reviews 88 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is how the website describes the hotel...... This hotel on the San Antonio Riverwalk features 220 rooms designed for comfort and productivity. Our guest rooms offer sweeping views of the Riverwalk and historic downtown San Antonio. The rooms are so small that it is hard to walk around if you have luggage to unpack. Upon checking in we were... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. Please accept my apologies for the inconveniences you experienced with your room location and size. As a Platinum Marriott Rewards Elite member your loyalty to Marriott is more than evident and greatly appreciated. Normally I would agree with you that the least... More 

Poughkeepsie, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was the first time staying at a Marriott Courtyard and we were not disappointed. The staff at check-in were very helpful. Several things about the room are very important to me such as comfortable bed, good shower and quiet air conditioner. Again I was not disappointed. Breakfast was not complimentary but offered good choices. I appreciated the fact that... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. Your feedback and rating are greatly appreciated. Please accept my apologies for the challenges you experienced with our internet service. It is not our intention to provide a subpar service for free, I will be engaging our internet service provider to ensure... More 

Key West, Florida
Top Contributor
57 reviews 57 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three days over Easter to explore the history and river walk area of San Antonio. Location was perfect; the hotel is on the Riverwalk and very close to a major river intersection that provides choices of great restaurants.Also walking distance to the Alamo. The room was spacious, clean although the TV was small and placed awkwardly. A... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. I am glad to hear that you enjoyed your time in San Antonio and were able to enjoy our convenient location and visit many of the popular sites around town. We hope to have the opportunity to welcome you back to San... More 

Greenville, South Carolina
Top Contributor
64 reviews 64 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay at the Courtyard. We have stayed in many Courtyards and this is one of the best. At check-in (fortunately an early one , the staff told us the requested pillows and towels in our Marriott profile would be delivery immediately. And they were. The hotel location is excellent: not on the busy part of the... More 

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draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. I am really glad that you were able to take advantage of our convenient location in Downtown San Antonio and enjoy some of the great attractions nearby. We look forward to having the opportunity to welcome you back to San Antonio in... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is a great location and the staff was very friendly; however, my room was not that great. In fact, the bed was so uncomfortable that I checked out early the next morning and moved to another hotel. It was lumpy and I could not sleep at all! Very uncharacteristic for a Courtyard by Marriott property. I has extremely... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the challenges you experienced with our bed and mattress. I would... More 

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall, an amazing hotel right on the Riverwalk. You can walk out of the lobby onto the Riverwalk and walk along to the nearby restaurants and shops on the river. Please note that you are at one of the ends of the Riverwalk. Rooms are very spacious and quiet. Free WiFi. Adjacent to the hop on / hop off bus... More 

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard San Antonio Riverwalk with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. Please rest assured... More 

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