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Courtyard San Antonio Riverwalk

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207 N. St Mary's Street, San Antonio, TX 78205
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Courtyard San Antonio Riverwalk
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365 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm a Marriott GOLD member and was treated like royalty. My Mom & I came for the 60th General Conference Session of Seventh-day Adventist and it was a busy week for the area. Over 70,000+ folks from all over the world. Our room was a high floor riverview. The beds were Marriott comfy. The room was nice, clean and was... More 

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. As a Marriott Rewards Gold Elite member your loyalty to Marriott is more than evident and greatly appreciated. I am very glad to hear that we were able to meet, maybe exceed, your expectations. We look forward to having the opportunity to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very nice stay, clean rooms, and very friendly staff. We were staying there with some friends and the woman at the front desk was so helpful in finding two rooms next to each other. Had a good view of the River Walk, and easy to get down to it. Would sure stay there again!!

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the to time on your recent experience at the Courtyard San Antonio Riverwalk. I am glad to hear that the Front Desk as was able to help make your stay more enjoyable by getting rooms for you and friend close together. We look forward to having the opportunity to welcome you back to San Antonio in... More 

Atlanta
Level Contributor
146 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean and right on the Riverwalk! Alice kept our room so clean for us and was so friendly. The only thing I would change about the Courtyard San Antonio Riverwalk is that breakfast is not offered as in so many of its competitors. However, free wi-fi IS standard.

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard San Antonio Riverwalk. Alice is truly one of our many superstars and look forward to sharing your feedback with her in front of peers. We look forward to having the opportunity to welcome you back to San Antonio in the near future. Sincerely, D. Rao General... More 

Lubbock, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Been here about 4 hours and not impressed. Have two front desk staff for restaurant recommendation and been given run around. I get a lot of "I don't know" or " that's really far- I wouldn't go there". Based on today, I will not be staying here again!

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard San Antonio Riverwalk with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry... More 

Denver, Colorado
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Courtyard is really small, and is certainly not a "resort" but it is very sufficient and very nice. The Bistro Restaurant is surprisingly good and the location on the River Walk is great. The Fitness Room is small, but again, it's sufficient. Get a view of the City, with a higher floor--but not too high or you will hear... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio Riverwalk. Your suggestions on room location overlooking the city is spot on, we could not agree more. We look forward to having the opportunity to welcome you back to San Antonio in the near future. Sincerely, D. Rao General Maanger More 

Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I began planning my event a year ago and Kali Measures was outstanding and the key to the success of the event. I started out with an anticipated 150 attendees and ended up with 15. Kali's support never wavered. Truth be told, she designed the event and selected the meal for me. She made such great suggestions that I ended... More 

Was this review helpful? Yes
Kali M, Manager at Courtyard San Antonio Riverwalk, responded to this review

Brian, Thank you so much for allowing us to be a part of your reunion dinner. We loved serving you and your guests and are thrilled you had an outstanding experience. I will be sure to pass along your kind words to my team. We look forward to welcoming you back in the future! Warm Regards, Kali More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I originally book another hotel that was a good distance away from the Riverwalk. It was in a not so good part of town. As soon as we checked in, I looked for another hotel and found the Courtyard has rooms available. I booked it right away on Marriott's website. The room rate was a little lower... More 

Was this review helpful? Yes 2
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. I am happy you were able to join us during your visit to the Rivewalk and we were able to meet your expectations. We look forward to welcoming you back to San Antonio in the near future. Sincerely, D. Rao General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

I've read some bad reviews about this hotel and was scared after I first booked it. We stayed two nights and it was great. The room was super clean and the bed sheets were super clean, soft and comfy. Hot tub and pool area were clean and maintained. Front desk was super friendly. Only downfall was no free breakfast lol.

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent stay at the Courtyard San Antonio Riverwalk. I look forward to having the opportunity to share your feedback with the Housekeeping team as each associate strives to exceed our guests expectations. We hope to have the opportunity to welcome you back to San Antonio in the near future. Sincerely,... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

we traveled as 3 couples to this hotel. 2 of 3 of our cars were damaged by valet. Valet claims not their fault and no supervisor on duty on the weekends. The hotel manager on duty claims they have nothing to do with valet service. Not even an offer to refund the $31/day valet charge. So upsetting when NO ONE... More 

Was this review helpful? Yes 1
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience in San Antonio. I would like the opportunity to speak with you directly so I can better understand the circumstances surrounding your experience at the hotel. At your convenience I would appreciate it if you contacted me either by email or phone. Sincerely, D. Rao General Manager 210-223-8888... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 26, 2015

The hotel was very nice and seemed very new. The staff were very helpful and courteous. I was told that the hotel has a roof top pool that was very nice. It was nice, but it wasn't much bigger than my room; thankfully I was not visiting with my family. The hotel was in a great location; only steps from... More 

Was this review helpful? Yes
draolv, General Manager at Courtyard San Antonio Riverwalk, responded to this review

Thank you for taking the time to comment on your recent experience at the Courtyard San Antonio River Walk. We appreciate your candid feedback about your stay as we are constantly looking for ways to enhance our guests experience in San Antonio. I will be sharing your comments with the local Chamber of Commerce as we strive to maintain a... More 

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