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Hilton Garden Inn San Antonio Airport

Certificate of Excellence
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12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
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Hilton Garden Inn San Antonio Airport
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Hilton Garden Inn San Antonio Airport
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293 reviews from our community

Traveler rating
    137
    91
    31
    18
    16
See reviews for
69
52
26
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Cincinnati
Top Contributor
108 reviews 108 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this location on business for a night. The hotel and grounds were very clean and well lit. The hotel is quiet, tucked away from busy roads and the air traffic. I had no issues with maintenance, cleanliness of the room or service at this establishment. The bed was very comfortable and the shower hot. The only issue I... More 

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Kerrville
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on a quick overnight business trip and I thoroughly enjoyed it. The hotel is very professionally decorated, the rooms were spotless and fresh, the beds very comfortable, and the morning breakfast was very tasty. While I wasn't there to watch TV, I am always surprised at how terrible the TV reception is in most hotels. This hotel was... More 

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Huntington Beach, California, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the shuttle service to the front desk personnel, to the housekeepers, this hotel exudes Southern Charm. I was given the distinct impression that they were really glad I had come and were hoping I'd come back soon. The shuttle service to nearby events was much appreciated and when a visitor came to meet me, they made her feel welcome... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how great our staff welcomed you and your guest while visiting us. Since our new General Manager has arrived here with us, we have such a better vibe from front office, housekeeping to kitchen staff. We want to make sure everyone who... More 

Brownsville, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at the Hilton Garden Inn at San Antonio Airport in the following evenings. May 1, 2015, May 8 and 9, 2015, and May 22, 2015. While the stays slightly declined each stay I have been very impressed by the service. From the time I entered the hotel I was warmly greeted by the staff. This hotel does not... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how great our staff was able to take such good care of you. Because we are not a full service hotel we do have a charge for our breakfast. We have made changes on our breakfast area and have new menus for... More 

Lockney, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel was extremely well located and the accommodation's were very nice. Excellent breakfast and staff very friendly. We were only there for a short time but would definitely stay here again even for a longer duration.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. Our staff does everything to make sure all of our guests feels welcomed when they arrive. We are pleased to hear you were able to enjoy breakfast in our restaurant; next time you visit you must try out our new dinner menus. We look forward to your return... More 

Austin, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is a good place to stay, but soon will need some attention to the actual property repair. Heating and cooling units are only okay. Staff is very nice. We will likely stay there again, as any issues were taken care of by their friendly staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how well our staff was able to take care of you. We have such a great and friendly staff ready to take care of all guests. Our management team is aware of the minor issues with our property and already working on... More 

Charlottesville, Virginia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

North central location close to the airport,shopping and many good restaurants. Friendly and helpful staff. Breakfast was good. I didn't eat their any other time. Pool, restaurant and bar are in the atrium so it can be a little nosy at times. The entrance is poorly marked, turn in by gas station.

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. Our staff does everything to make sure all of our guests feel right at home with their warm smiles. We are glad to hear you enjoyed yourself while having breakfast in our restaurant. Because of the atrium feel to our property it does tend to get a little... More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family had a great experience with this Hilton Garden Inn location. Staff was excellent in working with us. Flexible on check out time. Nice indoor pool. Shuttle to a lot of near by locations if needed. They had a beautiful entry with not only coffee, but cold sweet tea & sold water in lobby. Hot tea also available.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear you and your family was able to enjoy our hotel amenities. Our staff does everything to ensure great service with friendly smiling faces. We look forward for your family to return back with us here in San Antonio. More 

Warner Robins
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The reviews of this hotel were mixed on the sites I visited prior to my stay, however, I cannot understand why. The staff was friendly and very helpful from the time I checked in. The hotel was clean and well cared for. The food as good as I'd have gotten at a restaurant in town. I will definitely stay here... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We understand everyone feels differently when visiting certain locations. We cannot speak for prior visitors; we do however appreciate your feedback on your visit. Sounds like you were able to enjoy our new restaurant menu options. We also have a new General Manager that is making wonderful changes... More 

Carlsbad, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is beautiful inside. The amenities are fabulous. I recommend staying here if you want to be away from RiverWalk but centrally located. It is just off the freeway but you don't get any freeway noise in your room.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so glad to hear you were able to enjoy hotel amenities. Sounds like you were able to enjoy San Antonio Riverwalk as we are not too far from location, driving distance. We look forward to your return back with us here in San Antonio. More 

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