We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn San Antonio Airport

Certificate of Excellence
Hotel deals
Hotel website
12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
Special Offer
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Garden Inn San Antonio Airport
Professional photos View all
Browse nearby
Hilton Garden Inn San Antonio Airport
Add Photo Write a Review

304 Reviews from our TripAdvisor Community

Traveler rating
    141
    95
    32
    19
    17
See reviews for
71
55
27
109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (101)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (69)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

We just left this hotel where upon check in we were told that our two queen bed room had been changed to a one king room. The guy at the front, Martin, claimed there was no one else we could speak to and that he was the manager for the day. We had no choice but to leave after already... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We traveled to San Antonio for a trade convention June 10-18 and stayed at this location the first night before checking in to the official convention hotel. We were a bit worried as seasoned travelers booking a hotel near an airport. Decided to take a chance and are devoted HGI people. While this hotel was a bit hidden, what a... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so glad you enjoyed your visit and our location. Our staff is ready to welcome all of our guests with great smiles to make them feel right at home. We are so glad to hear you were able to enjoy our breakfast in our restaurant. We... More 

Home
Top Contributor
170 reviews 170 reviews
104 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

A remake from other hotel has very workable design with large lobby, central elevators, and open atrium design. Rooms are large and mine had fridge, microwave, and large comfortable bed. Tub had spa jets but better was lots of water pressure, a real luxury these days, where dribbles often have to suffice. Shuttle,is convenient, clerks are friendly and helpful,,business center... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your visit with us here in San Antonio. With our large lobby area and atrium feel makes our guests feel right at home. Since we are not a full service hotel our pool and fitness area is perfect... More 

Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Front desk staff excellent, breakfast staff excellent. That said, Hilton Garden Inns will no longer be acceptable for us. This stay was the last straw. We've liked them in the past, convenient with microwave and refrig, used them a lot (we are Hilton Gold). But the beds! Horrible! They are putting this type of mattress in all their facilities. A... More 

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would first like to apologize for such inconvenience you experienced while visiting us here. We understand you didn’t want to move rooms in the middle of the night, we do hope you were able to report this to our front office staff. Our staff would have done... More 

Corpus Christi, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a hotel that I have learned to love, even though I am usually on business. Maybe sometime I'll just come for fun. The location is great, close to many nice restaurants and great shopping. Rooms are comfortable and amenities are available. I like having a restaurant on site.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. Our staff does everything to make sure all of our guests feel right at home. We hope you were able to take advantage of our complimentary shuttle service. We look forward to your return with us here in San Antonio. More 

Lufkin, Texas, United States
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in on a Sunday afternoon and got a 1st floor room. The room was just across from the indoor pool, but to our surprise we couldn't hear the noise. The room was updated and well appointed, with large bathroom. We went downtown for dinner and drinks, and decided to take a cab ... Which was 30 each way,... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear the great experience you enjoyed while visiting us here in San Antonio. Since we are not a full service hotel we do our best to accommodate all of our guests needs. Downtown San Antonio is a beautiful place to visit and we... More 

Buffalo Grove, Illinois
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a brand new property and other reviews have said, the lobby and common areas are clean and well appointed. The staff is friendly and accommodating. My complaints are as follows: sheets and bedding were cheap and itchy. Not what I have seen in other Garden properties. The pillows, however, were right on Hilton standard! Thank you for that.... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for such inconvenience you had during your visit. We will make sure to speak with our Management staff to ensure everyone’s stay is enjoyable. Because we are not a full service hotel we do not offer complimentary breakfast, however we do offer cooked-to-order... More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this specific hotel for many years, so I have long term experience with the facility and staff. Really enjoy the staff. Always helpful. Need a better dinner chef, but I don't choose to stay because of dinner options. It's a great value and you won't be disappointed with this choice. I only stay for business trips.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We thank you for choosing our location while traveling over the years. We will definitely get with our Management team about your experience during dinner as we would like to make sure you return and leave satisfied. Our staff does their best to make sure all of our... More 

SCHULENBURG, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice Staff . Very clean lobby . Café very clean. Convenient to area we needed to go. Hard to get to off expressway , but will get better when street work finished. Will give you all the coffee packs you want. happy that they use KEURIG machines.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed our wonderful staff. Our staff has been doing their best on making sure our hotel is nice and clean to make everyone feel right at home. More 

Skokie, Illinois, Usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was on a 3 month road trip and I wanted to do car camping in New Brumfield. I stayed in the absolutely most horrible campground in New Brumfield for one night of a four night stay, and I thought I would not survive. The location was in a depression where there was no breeze, the bathroom was a bio... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so sorry to hear the bad experience you had during your camping trip but so glad our staff was able to turn things around for you. Our staff makes sure all of our guests feel right at home with their great attitude, warm smiles and friendly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (80)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (13)
Viewed
Dining (9)
Viewed
Bathroom (6)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (4)
Viewed
Other (32)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay