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All 351 San Antonio hotels

Hilton Garden Inn San Antonio Airport

3.0 of 5 Hotel   |   12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
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74%
Ranked #59 of 351 hotels in San Antonio
A recent review
5 of 5 stars reviewed 3 days ago
Trey S Waco, United States
  • Overview
  • Reviews (216)
  • Photos (52)
  • Amenities
  • Room tips (26)
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216 people have reviewed this hotel

Traveler rating
    95
    67
    25
    17
    12
See reviews for
50
41
18
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Waco, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent value and Hotel ! I stayed there for pleasure and the location and staff were great ! The room was real clean and the staff was very helpful . I will surely stay here again . The inside pool was great as well as all of the staff .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your wonderful comment on Hilton Garden Inn San Antonio Airport. We here at the Hilton Garden Inn San Antonio Airport do our best and make sure our guest leave pleased and excited to return back. The cleanness of our guest’s rooms is very important to us. We look forward to having you back with us... More

Chelsea, Vermont, United States
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived late in the evening, called for the shuttle and it arrived within a short time. Driver was helpful, as was the staff. The driver and check in person both asked me if I were hungry and pointed to the restaurant, which is open till 10pm. I was surprised by the jacuzzi in the room but didn't have time... More

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are very pleased on how our staff took such great care of you. Too bad you didn’t get to experience our Jacuzzi; you will definitely need to return. We look forward to your next visit with Hilton Garden Inn San Antonio Airport. More

Altrincham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This was an absolute gem of a find, yes we expect the "have a nice day" attitude from staff in the US hotels and restaurants but rarely is it so genuine and I believe this is a result of excellent management. This was evident throughout the hotel. Excellent value for money and I would highly recommend it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for such a great comment on Hilton Garden Inn San Antonio Airport. We are so pleased to hear the amazing experience you had while visiting us here. We are so proud of the great staff we have here. We look forward to your next visit with us here at Hilton Garden Inn San Antonio Airport. Thank... More

Houston, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay was lovely. The room was nice and big and clean. The bed was comfortable soft yet firm. The breakfast was filling. It it's true when they say you get what you pay for and I would highly recommend this hotel. The only down side is the pool is in door so if you get a room close to... More

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are pleased to hear the wonderful stay you had while visiting us here in San Antonio. We are proud of the great job our staff is doing to insure everyone’s visit from the cleanliness of the guest rooms to the great breakfast in the restaurant.... More

San Antonio, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Upon arrival for our romantic getaway with your 2 person hot tub, we found only a standard Jacuzzi type tub. Tried to call front desk, phone out of order. Spouse went to front desk to tell about phone, no response. Started using hot tub one at a time, slipped while entering...no non skid material on tub floor. Reached to put... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your response on the Hilton Garden Inn San Antonio Airport. We apologize for your not so romantic getaway! We would love a chance to make this right, if you would call our Sales office and ask to speak with our Manager…give us a chance to try resolve this for you. Again our deepest apologies to you and... More

Lockhart, TX, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Beautifully furnished and comfortable overall. The pool is freezing cold, there is not hot tub. The food is just above cafeteria quality with a $10 per plate price. For beauty, safety and comfort, this is great. For a really welcoming or relaxing place for a family getaway, I wish we had stayed elsewhere. For the price, we are used to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for taking the time to comment on Hilton Garden Inn. We apologize for any inconvenience that you might have experienced with us here. Unfortunately we are not a full service hotel so we would not have all the accommodations that a full service hotel would have. We would love to make things better if you would consider coming... More

Alexandria, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Traveling through on a road trip and it was difficult to find this hotel with road construction. Hotel space nice, room was average with a couple maintenance issues. Breakfast was unpleasant!! Food good but went solo to the restaurant - no sign to seat yourself or wait to be seated, waitress server totally ignoring one side of the dining area... More

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We do apologize for any inconvenience that you experienced in our restaurant area. We are so glad to hear how Nikki was able to turn things around for you. We really hope with Nikki being able to do a better job on helping you, with this... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was an absolutely wonderful establishment. The staff are very professional and courteous. I felt like I mattered to them while staying there. The room was extremely clean and well organized. I had one minor issue but it was a maintenance issue, not a staffing issue.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are so pleased on the excellent experience you had while visiting us here in San Antonio. The cleanliness of the rooms and the way our staff made you feel is what we strive to do! I really hope someone was able to take care of... More

Mission, Texas
Top Contributor
122 reviews 122 reviews
91 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am a Hilton Honors member and always stay in a Hilton Family hotel. Initially I had made a reservation at a property on I-410, but the reviews of it on this site made me weary of leaving my vehicle there during our travels. This Garden Inn is so worth it. Great staff, clean rooms, and secure. They offer shuttle... More

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are so excited to hear the great time you had with your visit. Our staff is awesome with our guests and we always make sure to have our guests rooms in the best shape before our guests check-in. We are so pleased you took advantage... More

Los Angeles, California
Contributor
15 reviews 15 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 20, 2014 via mobile

We stayed just one night after flying in and before setting out on a road trip of TX. I was thinking of it as just an in between place to sleep for the night, but they really delivered great service and a great experience. Nice and efficient staff. The hotel isn't right next to the airport, but the shuttle was... More

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your comment on Hilton Garden Inn San Antonio Airport. We are so pleased on how much you enjoyed your stay. We are so happy on how the staff treated you while visiting and the breakfast being a plus. We hope next time you visit it’s not just a place to rest but a place to feel at... More

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Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton

52 photos of this hotel

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Hotel & grounds (6)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Best Value Hotel in San Antonio #35 Business Hotel in San Antonio #66 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 
Number of rooms
117

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