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Hilton Garden Inn San Antonio Airport

3.0 of 5 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
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Hilton Garden Inn San Antonio Airport
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Hilton Garden Inn San Antonio Airport
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256 reviews from our community

Traveler rating
    118
    79
    28
    17
    14
See reviews for
61
47
22
86
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Gainesville, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I am not a frequent travler, but have stayed for 2 weeks for Job related training. What a wonderful staff!!! Martin picked me up from the airport and was fast and curteous, very friendly and helpful for an out of towner!! Carla assisted me with arranging taxi service quickly and painlessly, and Benny....he was so sweet, I had walked a... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. Our staff is so wonderful and making everyone feel like they never left home. We are so pleased to hear how well the entire team took great care of you. We look forward to your return because it looks like you are now part of our... More 

Houston
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in way pretty easy but I have to say that I was not given a King room though they did have King available. They did not realize first that I was a Hilton hhonors member first. So when I asked, the first guy was about to say that we do have, suddenly someone from back interrupted him and denied... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. I do apologize for the mix up and confusion with our staff. We have been in training so we are working on these little notes. We look forward to your return back to San Antonio. More 

Pittsburgh, PA
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here during Christmas week. The location was close to restaurants and its access to the highway made it very easy to get around the city (just about every attraction was within 15-20 minutes). Spencer at the front desk was great. We ate breakfast in the restaurant every day because it was included in our rate. Honestly, the food... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so glad you enjoyed yourself while visiting us here. Our staff does their best to make sure all of our guests feel at home with their great attitude toward our wonderful guests. We do apologize for the noisy room near you. We look forward... More 

Kingwood, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first stay at a Hilton Garden Inn. The hotel was lovely, the staff very nice and the breakfast excellent. However we were not informed of the adjustable king mattress which made our sleeping very uncomfortable. The only information was a small sign at the reception desk which we did not notice until we checked out. The staff... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how much you enjoyed your stay and breakfast in our Hotel restaurant. I do apologize that it was not mentioned upon check-in on the adjustable king mattress. We will definitely address this with our staff. Thank you again for choosing... More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is prompt and very helpful. The breakfast is very good, and the internet is fast enough to handle Netflix. Our daughter loves the pool. It is convenient to 1604 if you are coming from the east.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you on your comment on Hilton Garden Inn San Antonio Airport. We are so glad you were able to enjoy our breakfast and complimentary internet service. I’m sure your daughter had a wonderful time with our indoor pool, since it had been so cold outside during your visit. We look forward to your return back to San Antonio. More 

Corpus Christi, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel did a great job of taking care of us during our stay. Breakfast was very good as was the room service. We stayed at this hotel two nights before flying out on our Christmas Vacation and stayed another night when we returned. Their shuttle/van service is very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear what a great job our staff did taking care of you during your Christmas vacation. Our staff does everything to make sure our guest feel right at home. We look forward to your return back to San Antonio. More 

San Antonio, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed December 16, 2014

Nice hotel, construction along access road made it a little challenging, need land markings to be more obvious. I would recommend staying at this hotel. Must try the Jacuzzi tub at least once! Hotel close to shopping and restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so glad you were able to enjoy our Jacuzzi tub while visiting. We look forward to your return with us here in San Antonio. More 

Marysville, Ohio
Top Contributor
83 reviews 83 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 14, 2014

Before I even got there I was received an email to pre-check in and I could even select my room - how cool is that?! Upon check in after a day of travel and business meetings it was nice to be greeted with an easy fuss free check in. I was looking for water and he quickly grabbed me two... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your stay. Our staff does the best job by making all of our guests feel right at home. We are so glad you were able to enjoy our delicious omelets. We look forward to your return... More 

2 reviews
3 of 5 stars Reviewed December 8, 2014

Room was OK- Hiltonish, but a little worn.... had minor issues with service staff on room amenities and shuttle service..... front desk staff was great, though, very helpful. Probably would stay again, but would definitely look at other places close by in comparison.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are pleased to hear how great our front desk took care of you while visiting us. We will get with our management department to go over the minor issues. More 

Pryor, OK, United States
1 review
5 of 5 stars Reviewed December 4, 2014

I highly recommend this facility for visitors to the San Antonio area. It is close to the airport and shopping. A great facility for any travel (business or leisure). Super friendly staff, spacious rooms, comfortable beds and the pool was a nice extra.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how much you enjoyed your stay. We look forward to your return with us here in San Antonio. More 

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Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Number of rooms: 117
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Hotel Style:
#27 Business Hotel in San Antonio
#73 Family Hotel in San Antonio

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