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Hilton Garden Inn San Antonio Airport

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12828 San Pedro Avenue, San Pedro Avenue, San Antonio, TX 78216
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Hilton Garden Inn San Antonio Airport
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Hilton Garden Inn San Antonio Airport
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281 reviews from our community

Traveler rating
    130
    86
    31
    18
    16
See reviews for
65
52
24
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel had excellent staff. extremely large and nice lobby with a bar, and a gorgeous indoor pool. I liked waking up and sitting on the patio. The maid service really went way far out of their way to make our stay comfortable. Plenty of amenities. It was the best 4 days in a hotel ive had in a long... More 

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Grapevine, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

When ever possible we stay at a Hilton brand since we receive excellent service and the rooms are always clean and well maintained. The location is away from downtown, but you are able to travel to the downtown in only a few minutes. There are many restaurants around the location to chose from.

Review collected in partnership with Hilton Garden Inn

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Grande Prairie, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The Hilton Garden is a wonderful chain of hotels which provides you with a wonderful home away from home. The quality of service is exceptional. My only complaint with the San Antonio Hilton Garden is the age of the building and the sound barrier is not up to the quality of many of their other hotels.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We do hope you enjoyed your visit with us here in San Antonio. Our last renovation of our location was in 2013, building was built in 1985. I will however address your concerns with our management team. We do look forward to your return with us here in... More 

Tampa, Florida
Top Contributor
294 reviews 294 reviews
26 hotel reviews
256 helpful votes 256 helpful votes
4 of 5 stars Reviewed 1 week ago

The directions are tricky and the sign is hard to spot, but once you find it, your in for a treat. The inside is well designed, the rooms are very comfortable, and my daughter loved the inside pool. Their breakfast is buffet and made to order eggs, and the staff was very friendly.

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. Yes the construction on the highway throws our guests off; some of our guests have had challenges. We are so happy to hear once you arrived our staff took great care of you. Our breakfast is really yummy and we are so glad to hear you enjoyed yourself.... More 

Fayetteville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was excellent, however, please call the hotel and make sure you have the correct address. The address in the travel system used for booking was incorrect. It cost me a trip through heavy traffic and an additional hour and a half of my time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would first like to apologize for the inconvenience; we have addressed the issue and have made sure to change the correct address on each online booking website. We do look forward to your next visit with us here in San Antonio. More 

Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

I never stayed at the Hilton before, but had heard very good things about the brand. While it wasn't horrible, there were a few disappointing things. Two large pieces of tile FELL OFF the tub and had clearly been previously broken and propped back on. I called guest services and they assured my they would alert maintenance and I wouldn't... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would first like to apologize for such inconvenience you had while visiting us here. Our staff does everything they can to make sure each guest has an enjoyable visit as well as memorable. We would really like it if you would call our Sales office to see... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Later check out then most hotels offer. Breakfast is the best I have had anywhere in the country. Pool and gym, ice machine, resturant and staff are at the ready for you when you want. Everything is clean and crisp. I wished I could have stayed longer. Best sleep I have had on the road every.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how much you enjoyed yourself with us. We are glad you were able to have breakfast with us, as our staff is always ready to help and make everyone feel right at home. We look forward to your return and hopes you... More 

Houston
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. Really enjoyed my stay . The decor was really modern. The only bad thing was the freeway construction. There are so many restaurants nearby shopping as well. Can not say enough about this place

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are glad to hear you had a great stay while visiting us. We do hope you were able to enjoy our complimentary shuttle service? We look forward to your visit back with us. More 

Dallas, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Had the opportunity to catch a Spurs game and travelled down to San Antonio for the weekend. Chose the HGI based on quality of the property (stayed there before), location and amenities. It didn't disappoint this time either. Wonderful greeting from the front desk staff when coming up to the check-in area and property continues to be wonderfully maintained. Checked... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your visit with us. Our staff does everything they can to ensure all of our guests feel right at home and can’t wait to come back. We do apologize for the inconvenience you had at breakfast and will... More 

Yukon, Oklahoma
Top Contributor
90 reviews 90 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good location for the SAT airport. Just S of the property are places to eat. Property appears to an older HGI based on darkness of common areas and rooms. Rooms are clean but could use some updating. My thermostat was not working when I checked in and maintenance was prompt in fixing it for me. The breakfast was very... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We are glad you were able to enjoy yourself while visiting us. Our staff is always ready to help with any small details needed in guest rooms; however we do apologize for the inconvenience. Since we are not a full service hotel, our workout station is perfect for... More 

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