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Hilton Garden Inn San Antonio Airport

3.0 of 5 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
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Hilton Garden Inn San Antonio Airport
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Hilton Garden Inn San Antonio Airport
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250 reviews from our community

Traveler rating
    115
    76
    28
    17
    14
See reviews for
58
45
22
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel, construction along access road made it a little challenging, need land markings to be more obvious. I would recommend staying at this hotel. Must try the Jacuzzi tub at least once! Hotel close to shopping and restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so glad you were able to enjoy our Jacuzzi tub while visiting. We look forward to your return with us here in San Antonio. More 

Marysville, Ohio
Top Contributor
57 reviews 57 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Before I even got there I was received an email to pre-check in and I could even select my room - how cool is that?! Upon check in after a day of travel and business meetings it was nice to be greeted with an easy fuss free check in. I was looking for water and he quickly grabbed me two... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your stay. Our staff does the best job by making all of our guests feel right at home. We are so glad you were able to enjoy our delicious omelets. We look forward to your return... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Room was OK- Hiltonish, but a little worn.... had minor issues with service staff on room amenities and shuttle service..... front desk staff was great, though, very helpful. Probably would stay again, but would definitely look at other places close by in comparison.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are pleased to hear how great our front desk took care of you while visiting us. We will get with our management department to go over the minor issues. More 

Pryor, OK, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this facility for visitors to the San Antonio area. It is close to the airport and shopping. A great facility for any travel (business or leisure). Super friendly staff, spacious rooms, comfortable beds and the pool was a nice extra.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how much you enjoyed your stay. We look forward to your return with us here in San Antonio. More 

Dallas, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have stayed thousands of hotels all my life but i haven't experience nightmare like this.Firstly I booked two rooms through priceline and after long and exhausting day when i went in to check in i saw a family already pissed and arguing with staff. I later got to know that they do nat have room they reserved. So after... More 

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. . I would like to first apologize for your inconvenience on your stay. To my understanding after researching with our staff, I see we were able to resolve one of the rooms that were booked. Unfortunately because reservations were booked through a third party anything else... More 

Torreon, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was helpful and fast at the time of cheching in. The place was clean and it is conveniently located close to the airport, which makes it a good choice if you are traveling next day. My wife and I stayed there one night as we were catching a flight the next morning to Chicago, so we asked for... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so happy to hear how much you and your wife enjoyed yourselves while visiting San Antonio. Our staff does their best to make sure our hotel is clean and ready for all of our guests. We look forward to your return back to San... More 

Rehoboth Beach, Delaware
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was there only enough time to sleep and head to the airport. Really...9:30pm to 5:30am! What I did enjoy was a large, clean comfortable room, great bed, in-room jacuzzi tub, Keurig coffee maker and a quick shuttle trip to the airport at 5:45am and I thank you for all that, it was exactly what I wanted. Perhaps next time... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. Too bad you weren’t able to enjoy any of our hotel amenities. We are pleased you were able to get a good nights sleep and enjoyed the clean comfortable room. We look forward to your return and hope you get to experience all we have to... More 

Brookeland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff, cleanliness and food is excellent. The hotel is located near the San Antonio Airport and parking lot is very well lighted. Easy access to all types of restaurants and local big box stores. The hotel location is in a very quiet area and I have stayed here several times during business trips.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your visit while in San Antonio. Our staff does everything to ensure all of our guests feel right at home with cleanliness of the rooms and hotel. Our kitchen staff does a great job on making... More 

Washington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was an excellent experience! Staff was very helpful. Lobby area was gorgeous and they always had fresh coffee, iced tea and snacks in the lobby. The shuttle is a short trip to the airport. I had my flight times mixed up, but once I told them I was in a rush, they immediately helped me get to the airport... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear how much you enjoyed your stay with us here. We really do our best to make sure everyone that visits us feels right at home. We look forward to your next visit with us. More 

Savannah, Georgia, United States
Top Contributor
52 reviews 52 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 12, 2014

This is an absolutely beautiful hotel! The only issues we saw with this facility is that noise is easily heard through hotel room doors. We only heard noises a couple of times and they were during daytime hours, so they were not interruptive, just noticeable. The staff was great! They were helpful, very nice and accommodating. The hotel was beautiful.... More 

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your feedback on Hilton Garden Inn San Antonio Airport. We are so pleased to hear you enjoyed your stay while visiting. Unfortunately because of the atrium feel of the hotel, you will get a little noise. I’m glad to hear you were able to join us for breakfast too bad you couldn’t make it for... More 

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Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Hotel Style:
#32 Business Hotel in San Antonio
#75 Family Hotel in San Antonio

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