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All 352 San Antonio hotels

Hilton Garden Inn San Antonio Airport

3.0 of 5 Hotel   |   12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
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Ranked #65 of 352 hotels in San Antonio
A recent review
4 of 5 stars reviewed 2 days ago
DeeM0r Miami, Florida
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223 people have reviewed this hotel

Traveler rating
    98
    69
    26
    17
    13
See reviews for
51
41
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76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Miami, Florida
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very nice, fairly new, hotel near the airport. The rooms and common areas are very clean and nicely decorated. The staff were all friendly and helpful, including the front desk, restaurant servers, and shuttle driver. There is a nice little bar and a restaurant that serves breakfast and dinner. Breakfast is not included in the room price,... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Linens were not changed. There was a big wad of long hair on the sheets. I called for a linens change, asked for all the sheets and pillows to be replaced. The guy came with sheets only. I told him I wanted everything changed because the hair on the bed told me that our bed wasn't cleaned properly. It took... More

Was this review helpful? Yes 1
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the inconvenience while visiting. If you would please call the Sales Office we would like to make this right. More

Houston
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a school event and we really like the hotel. Compare to other hotels we stayed in the past, we were surprised to see how clean and nice this hotel is. The breakfast is also reasonable. Overall, we are very happy with our stays.

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your comment on Hilton Garden Inn San Antonio Airport. Our staff does an awesome job keeping our hotel clean and making sure all of our guests feel at home. We are glad to hear you enjoyed the breakfast with us. We hope to seee you back with us here at Hilton Garden Inn San Antonio Airport. More

1 review
3 of 5 stars Reviewed 2 weeks ago

House keeping was as late at 5 pm some days and the serving staff in the restaurant was extremely attentive to the business men in the dining room but ignored me as a single woman. I waited to interact while they attended men coming in after me. They never got my coffee, I got up and got it myself while... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your feedback on Hilton Garden Inn San Antonio Airport. We would like to apologize for the way you felt ignored from our wait staff. We will have a meeting with our staff to insure this not happen again with other guests. Please give the Sales Office a call so we would be able to make this right... More

Panama City Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Been a long time since a hotel experience was 'exceptional'...from the front desk staff to the shuttle service driver. Absolutely above and beyond friendly, courteous and accomodating. Restaurant could have had a more diverse menu, but the staff and service and food quality was very good....

Review collected in partnership with Hilton Garden Inn

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HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you for your amazing comment on Hilton Garden Inn San Antonio Airport. Our staff here is always willing to make sure our guests feel welcome and at home. We are actually in the works of a new menu for our restaurant. We cannot wait to have you back to try the new menu and have another great experience with... More

Harrisonburg, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Overall excellent experience. The hotel staff was very polite and helpful. I got checked in right way. Hotel shuttle was very accommodating. Plenty of space in the room and very clean. Always ask for the room with the hot tub, you'll love it. This hotel is also centrally located to the airport and restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. Our staff loves to make everyone feel at home with them being polite and getting you where you need to be in our shuttle vans. We are so glad you were able to enjoy the hot tub in your guest room. We look forward to your... More

Cincinnati
1 review
5 of 5 stars Reviewed 4 weeks ago

Traveling to San Antonio for the first time, I asked a friend for a hotel recommendation. He suggested Hilton Garden Inn at the Airport. I took his advice and I'm glad I did. I found the Staff to be very engaging and most helpful. From shuttling he to and fro to a restaurant to accommodating a late night dinner -... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are so happy you decided to take your friends advice and join us here. We have a wonderful staff here and always love to welcome new guests. We look forward to your return with us here at Hilton Garden Inn San Antonio Airport. More

Waco, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent value and Hotel ! I stayed there for pleasure and the location and staff were great ! The room was real clean and the staff was very helpful . I will surely stay here again . The inside pool was great as well as all of the staff .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your wonderful comment on Hilton Garden Inn San Antonio Airport. We here at the Hilton Garden Inn San Antonio Airport do our best and make sure our guest leave pleased and excited to return back. The cleanness of our guest’s rooms is very important to us. We look forward to having you back with us... More

Chelsea, Vermont, United States
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 21, 2014

I arrived late in the evening, called for the shuttle and it arrived within a short time. Driver was helpful, as was the staff. The driver and check in person both asked me if I were hungry and pointed to the restaurant, which is open till 10pm. I was surprised by the jacuzzi in the room but didn't have time... More

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for your comment on Hilton Garden Inn San Antonio Airport. We are very pleased on how our staff took such great care of you. Too bad you didn’t get to experience our Jacuzzi; you will definitely need to return. We look forward to your next visit with Hilton Garden Inn San Antonio Airport. More

Altrincham, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2014

This was an absolute gem of a find, yes we expect the "have a nice day" attitude from staff in the US hotels and restaurants but rarely is it so genuine and I believe this is a result of excellent management. This was evident throughout the hotel. Excellent value for money and I would highly recommend it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGISAT, Guest Relations Manager at Hilton Garden Inn San Antonio Airport, responded to this review

Thank you so much for such a great comment on Hilton Garden Inn San Antonio Airport. We are so pleased to hear the amazing experience you had while visiting us here. We are so proud of the great staff we have here. We look forward to your next visit with us here at Hilton Garden Inn San Antonio Airport. Thank... More

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Additional Information about Hilton Garden Inn San Antonio Airport

Address: 12828 US Hwy 281 North, San Pedro Avenue, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Antonio Airport 3*
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Also Known As:
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio
San Antonio Hilton

52 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Business Hotel in San Antonio #69 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Relax at the Hilton Garden Inn San Antonio Airport hotel, the only Hilton Garden Inn in all of San Antonio, located just five minutes from San Antonio Airport via complimentary shuttle service. Set in area attractions including San Antonio River Walk, the Alamo, and North Star Mall.Situated near a variety of businesses, this hotel boasts 1,100 sq. ft. of meeting space. Host a meeting or event for up to 65 guests and enjoy professional planning advice. Work in the 24-hour business center and make use of complimentary WiFi throughout the hotel.Savor delicious American specialties at Great American Grill or unwind with an evening drink in the inviting Lobby Lounge. Snack on treats from the 24-hour Pavilion Pantry convenience store. Re-energize with an invigorating workout in the modern fitness center or plunge into the pool. ... more   less 
Number of rooms
117

Questions & Answers

Questions? Get answers from Hilton Garden Inn San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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