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Comfort Suites San Antonio at Rittiman

6350 I-35 N, San Antonio, TX 78218
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Comfort Suites San Antonio at Rittiman
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97 Reviews from our TripAdvisor Community

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Carman, Manitoba
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Third comfort suites on our trip south and this one was a disappointment. Dated building, especially bathroom. Complete separation between beds and sitting room with a door which was nice. WIFI was a disaster, lots of excuses at the front desk but was never working in the rooms more than one doorway from front desk area. Breakfast area was dated... More 

Helpful?
Thank DebRussell49
Southaven
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This hotel needs help. Outdated carpet and unfriendly staff. My husband witnessed people being quoted different prices for governmental rate and when he asked the receptionist regarding the cost she said the daily rates change daily. Manager does not respond to the bad comments but only response to the comments that are positive, but in order for your establishment to... More 

Helpful?
2 Thank Kenyaburks
San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2015 via mobile

This was my preferred hotel for a number of years. Unfortunately, my recent stay has changed my mind. The day shift front desk clerk, Ashley, has an attitude. While attempting to resolve an issue with my bill she sat in a chair behind a desk. I could barely see her face. Her demeanor was disrespectful and non-chalent. Room condition, carpet... More 

Helpful?
2 Thank D C
Roma, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 16, 2015 via mobile

Worst hotel I've stayed at in a while! First of all, they overbooked so I almost didn't even get a room. Rooms are old, dirty, and smell dingy. The couch in the suite has no cushion left...roaches in the restroom. Breakfast was a circus. Worst of all, they had some kind of revivalist church in the meeting room blasting their... More 

Helpful?
1 Thank KaiserKrieg
Burlington, Canada
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2015

We arrived earlier than expected but our room was ready so we were able to unload and then head out to downtown for the rest of the day. The only unsettling thing was that after coming back from a day and evening of sightseeing, I ran into a "ginormous" bug in the bathroom. It totally freaked me out and my... More 

Helpful?
Thank Cathy R
Melissa S, Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you for your review. I am happy to hear that you were able to check in early so you could enjoy the rest of your day downtown. Many apologies for the bug you saw. Texas is infamous for the little insects that make themselves at home all over the place. I can assure you our exterminator was immediately called... More 

Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

Every summer, we visit San Antonio for at least one week at a time. For the past 7 years, we have been staying at this hotel. We rent 1-3 rooms on EVERY visit, and we stay for a minimum of 7 nights. The rooms are clean, and the staff has always been friendly...up until last year. Last summer, we rented... More 

Helpful?
3 Thank Ricardo H
Hemphill, Texas
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

Three family members stayed in the 2 room suite. It helped to have 2 rooms when my nephew wanted to sleep or watch tv. Room was clean and could use an update. Overall a good value and would stay again. Staff was excellent and courteous. Nephew enjoyed the pool. Cracker Barrel next door was convinent but the food was dissapointing.... More 

Helpful?
Thank goodtxn62
1 review
5 of 5 stars Reviewed June 10, 2015 via mobile

I couldn't be any happier with my stay here unless it was free. I've stayed several times and will always come back here. The front desk staff couldn't be more helpful and friendly. Especially a girl named Erica, I believe that's right. Good choice and great rates.

Helpful?
Thank Nodnarbstrebor
Dallas, Texas
1 review
5 of 5 stars Reviewed June 9, 2015

Better than I expected. Close to downtown. Reasonable price. Close to restaurants. Close access to highway. Very clean hotel. Great and fast customer service. Overall my family had a great stay. Definitely will come back to the hotel again.

Helpful?
Thank Canela803
Round Rock, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 27, 2015

I can't say anything bad about the hotel as such--it seems well run and I had no complaints. However, it is at the same elevation as a heavily-traveled section of I-35. I had road noise all night. Railroad tracks run parallel to I-35 on the other side of the highway, and there is a grade crossing at Rittiman. Locomotives blow... More 

Helpful?
1 Thank SafetyDave1986
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