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Comfort Suites San Antonio at Rittiman

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6350 I-35 N, San Antonio, TX 78218
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1 room 1 guest
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Comfort Suites San Antonio at Rittiman
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94 Reviews from our TripAdvisor Community

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Traveler rating
    35
    25
    12
    7
    15
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39
18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • Spanish first
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    (94)
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    (30)
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Roma, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst hotel I've stayed at in a while! First of all, they overbooked so I almost didn't even get a room. Rooms are old, dirty, and smell dingy. The couch in the suite has no cushion left...roaches in the restroom. Breakfast was a circus. Worst of all, they had some kind of revivalist church in the meeting room blasting their... More 

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Burlington, Canada
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2015

We arrived earlier than expected but our room was ready so we were able to unload and then head out to downtown for the rest of the day. The only unsettling thing was that after coming back from a day and evening of sightseeing, I ran into a "ginormous" bug in the bathroom. It totally freaked me out and my... More 

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Melissa S, Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you for your review. I am happy to hear that you were able to check in early so you could enjoy the rest of your day downtown. Many apologies for the bug you saw. Texas is infamous for the little insects that make themselves at home all over the place. I can assure you our exterminator was immediately called... More 

Brownsville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

Every summer, we visit San Antonio for at least one week at a time. For the past 7 years, we have been staying at this hotel. We rent 1-3 rooms on EVERY visit, and we stay for a minimum of 7 nights. The rooms are clean, and the staff has always been friendly...up until last year. Last summer, we rented... More 

Was this review helpful? Yes 1
Hemphill, Texas
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 16, 2015

Three family members stayed in the 2 room suite. It helped to have 2 rooms when my nephew wanted to sleep or watch tv. Room was clean and could use an update. Overall a good value and would stay again. Staff was excellent and courteous. Nephew enjoyed the pool. Cracker Barrel next door was convinent but the food was dissapointing.... More 

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1 review
5 of 5 stars Reviewed June 10, 2015 via mobile

I couldn't be any happier with my stay here unless it was free. I've stayed several times and will always come back here. The front desk staff couldn't be more helpful and friendly. Especially a girl named Erica, I believe that's right. Good choice and great rates.

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Dallas, Texas
1 review
5 of 5 stars Reviewed June 9, 2015

Better than I expected. Close to downtown. Reasonable price. Close to restaurants. Close access to highway. Very clean hotel. Great and fast customer service. Overall my family had a great stay. Definitely will come back to the hotel again.

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Round Rock, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 27, 2015

I can't say anything bad about the hotel as such--it seems well run and I had no complaints. However, it is at the same elevation as a heavily-traveled section of I-35. I had road noise all night. Railroad tracks run parallel to I-35 on the other side of the highway, and there is a grade crossing at Rittiman. Locomotives blow... More 

Was this review helpful? Yes 1
Houston
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 17, 2015

I am predominantly a business traveler. I spend 60 - 75 nights a year in a hotel. Virtually all of my hotel stays are in a Choice Hotel, as they have the best rewards program by far. Over 10 years I've stayed at this hotel at least 50 nights, probably more. I periodically work across the street at the H-E-B... More 

Was this review helpful? Yes 2
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 22, 2015

Due to a family members funeral, I stayed at this hotel for several days. I made my reservations online, so my check-in was effortless. Desk clerks were very cordial and helpful. The room was clean but I did encounter a problem with one of the phones, which was repaired immediately and one of the lamps bulb was out; which they... More 

Was this review helpful? Yes 2
MAGNOLIA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2014

Great location, hotel, service, and room. Was unfortunately staying for grandma in ICU at Northeast Baptist Hospital, but was close enough for quick trips back and forth. Would stay again, for sure. And a great breakfast!

Was this review helpful? Yes 2
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for taking the time to comment on your stay, we try very hard to take care of our guest. We hope you have a great Holiday Season and we hope to see you again in the future under better circumstances. More 

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