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All 353 San Antonio hotels

Comfort Suites San Antonio at Rittiman

2.5 of 5 Hotel   |   6350 I-35 N, San Antonio, TX 78218
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Ranked #155 of 353 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed July 28, 2014
Brittney G Cedar Hill, Texas
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80 reviews from our community

Traveler rating
    29
    22
    9
    7
    13
See reviews for
33
15
3
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cedar Hill, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2014

We had a great experience at this hotel. The room was spacious and clean. It was slightly outdated but much better than some that I have stayed at for a higher price. The staff went above and beyond to make sure guests were getting information that they needed. The lady there when we checked in spent at least 10 minutes... More

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Indiana
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 21, 2014

My family and I enjoyed our time at this Comfort Suites. The rooms are two room suites with a TV in each room so this is great for families with children. The outdoor pool is also a hit with the kids. Our only negative aspect of this hotel was the breakfast hostess was very unorganized. There wasn't a huge amount... More

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West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel offers all two-room suites, which are quite spacious. You can fit in 6 people comfortably there. Unfortunately, the rooms looked old and a little outdated. The air conditioning in our room was very noisy. Overall the hotel needed renovation. Breakfast was provided but it was rather dreadful. The staff there was nice and helpful. It was really a... More

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Houston, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 1, 2014

My family and I stayed at this hotel 6/24-6/26 because of it's proximity to Schlitterbahn and the Riverwalk. While the room was decent and clean, the hotel could use some updates. The AC unit in our Queen Double Suite was lacking. The fan that is supposed to push air from the main bed area to the living are wasn't working,... More

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

I do want to apologize for any inconvenience you have had during your stay and I will be looking into all you have listed to make the changes if needed. Thank you again and we do hope you give us another chance in the near future as we are going through a renovation currently. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

I don't know what else to say except this place was the absolute best place ever! I have stayed at 5 star hotels/resorts that I will never go back to because of their lack of caring and service. Erica, Matthew, Amber, Rebecca, and all of the other departments collectively were amazing. Thank you again to the entire staff for making... More

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for your comments and the staff is always reworded for their hard work and especially when we receive comments like this. Thank you again and we hope to see you again very soon! More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

I stayed in this hotel for 4 weeks. The rooms are older but very large. I had two double beds, a pull out couch, and desk. The staff is very friendly. My favorite part was the Texas shaped waffles for breakfast!

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for taking the time to let us know how we are doing and we hope we see you again very soon! More

Angleton, Texas
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2014

Average hotel. The lobby was really nice. The breakfast was good. The rooms were a bit older but very clean and spacious with two nice TV's. Walking distance to a few restaurants. The staff led by Jimmy was great! They were very accomodating and helpful as well as friendly. Probably the best service I've ever had at a hotel. Would... More

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you for taking the time to let us know how we are doing, we are currently going through a renovation so we hope to see you again in the near future. More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

Very nice place! Stayed over the weekend, it looked like the place might have been sold out but that did not stop them from giving outstanding service. Great price, clean, quiet and the beds were comfortable. When I made the reservation, I requested a specific type of room and Erica was very nice and accommodating. Amber went above and beyond... More

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for taking the time to comment, it is always nice to hear comments like this. The staff here all work very hard and I will be sharing your comments on our next staff meeting. Thank you again and we hope to see you again very soon More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014

Great place to stay! Clean, comfortable, well-maintained, very friendly and knowledgeable front desk staff - we were a group of 3 vacationing in Texas and would definitely stay here again! Coffee, sweet tea and ice water available at all times in the lobby and internet access for those travelling without laptops!

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for your comments and we hope the next time you are traveling in Texas you stay with us. More

Laredo, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2014

This is a very good and clean place to stay with the family for any activity your're visiting San Antonio Texas and it is also a great option for a very good price. Room design is pretty comfy. Clean hotel.

Was this review helpful? Yes 1
Tony V, General Manager at Comfort Suites San Antonio at Rittiman, responded to this review

Thank you very much for your comments and we hope to see you again on your next visit to San Antonio. More

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Additional Information about Comfort Suites San Antonio at Rittiman

Address: 6350 I-35 N, San Antonio, TX 78218
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites San Antonio at Rittiman 2.5*
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Also Known As:
Comfort Suites Near Fort Sam Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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