I was working in downtown San Antonio. These rooms are old and not updated and have staleness or bad odor. Furthermore, while staying there I did not get housekeeping service for over a month. I constantly had to get my own towels and fresh sheets. When I asked the manager, frank, why I did not get any service, he would... more

From the minute I checked in I was treated with very poor service to the time I checked out. I thought I had plan a very nice trip to Six Flag with my family. But the only sour part was comming to the Hotel and finding out that the reservation that I had booked a week prior wasn't even the... more

There were mattresses and box springs blocking our access to our room on the second floor. When I contacted the front desk, they said they would have maintenance take care of the problem. When we left 4 days later, the mattresses were still there. The room was dirty when we arrived. The maid service simply refolded our bath towels and... more

We were very disappointed to arrive and find that what was listed about the hotel wasn't correct. They have listed under popular amenities :pool,jacuzzi,business center and fitness center. This was misleading,because having access to those things doesn't mean you have them you just have access. All you have to do is go across the parking lot to the Quality Inn... more

The rooms were great! Everything I expected, and location was really good! Close but not too close! We enjoyed our stay here! more

i was looking for a place that was close to fiesta texas and sea world, boy did i hit the spot. took the kids to fiesta texas then took the wife shopping at the mall down the street. there was plenty of night life around the area for me and the wife while the kids stayed at the hotel pool... more

If you have been homeless for a year, then this is the place for you! We got a great rate, 15% off even, but that could not make up for the potholes & broken glass in the driveway, the fact that there was no carpet, the pool was really next door at the quality inn, the room was the dingiest... more

I would highly recommend you find another property. This motel had problems the moment we pulled in. The pool that they advertise is actually at the motel next door. We had no idea ahead of time that we would be "sharing" a pool with another property. We booked a non-smoking room and were given a smoking room. After asking to... more

Just drove up after a busy day with no pre-planning. Desk clerk was friendly. From what I could gather its changed hands a few times and maybe sufferring from neglect. First room given had a bed that looked like someone had an afternoon tryst (after housekeeeping was done). Second room was okay. Fairly clean, but worn, as in edges scarred,... more