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All 342 San Antonio hotels »

Howard Johnson Express Inn San Antonio

2.0 of 5
13279 IH-10 West, San Antonio, TX 78249
Hotel amenities
Howard Johnson Express Inn San Antonio
Ranked #52 of 342 hotels in San Antonio
4.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveler rating
    15
    4
    3
    1
    0
Date Rating
Santa Maria, California
1 review
5 of 5 stars Reviewed May 28, 2012 NEW

Was right on the highway (but wasn't noisy!) so was perfect as I was passing through town. The hotel is clean and well maintained, has wifi and is a great value for the price. I was able to grab breakfast and jump right on the highway early the next morning. Bonus: It is situated near a shopping area so I... More

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Greensboro, North Carolina
2 reviews
5 of 5 stars Reviewed May 17, 2012

I was recently in San Antonio for business and usually stay at the Riverwalk. I decide to give the suburbs a chance as wasnt up to all the touristy gimmicks. I a so glad to have stopped here at the Howard Johnsons. The staff there were awesome and went out of their way to help me with a early check-in.... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 22, 2012

We appreciate you taking the time out to leave us a review. It certainly means alot if we're able to provide excellent service to our guest's. Hope your stay was nothing less than memorable. If we can serve you on your future travels, that would make us extremely happy. Hope to see you soon. More

Ozarks
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 15, 2012

This was our first time at a Howard Johnson and the hotel was attractively done, the price was very nice and the breakfast being included was just amazing. We stayed 4 nights and each morning was eggs, sausage, biscuits, gravy, donuts, muffins, cereal, waffles, bagels ect. We ate in our jammies and got around nice and slow, no rush. Bigger... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 22, 2012

First off, I would like to give you and the family our condolences from the staff here at Howard Johnson. I'm glad we were able to help you out during your stay here. There's no reason why you should have to step out to Kinkos to fax or copy something when we have those services available for you at the... More

1 review
5 of 5 stars Reviewed May 4, 2012 via mobile

Staff is very friendly and helpful to a fault. Location is central to all of the local attractions. All of the aminities measure up to much higher priced motels in the area. Clean rooms, well lit parking and the hot breakfast is a bonus. I will be staying here again. Check it out.

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 9, 2012

I would like to thank you for leaving us a review on Trip Advisor. We are located 2 exits away from Six Flags and roughly about 15 minutes from SeaWorld and Downtown. Being centrally located to everything is a big plus for us. If there is anything else we can do for you on your future travels, please let us... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed May 3, 2012

My first time staying at a Howard Johnson property. I cannot give it higher marks. I checked it at 1145 am. I was given a room for an early check-in. The front desk agent was extremely well spoken, while providing me with the highest posssible level of customer service and courtesy. The room was very clean and well equipped as... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 9, 2012

Thank you so much for visiting our property when you came into San Antonio. We try our best to get our guest's into a room as soon as we can, even though check out time is 11 am. Sometimes, it tends to be tough, but if and when we have something available, we make sure that any guest, such as... More

Austin, Texas
1 review
5 of 5 stars Reviewed May 3, 2012

I was here to visit some family and the staff made it a memorable one. I was lost all the time and could always depend on someone at the front to give me good directions. Room was clean and comfortable, although, it wasn't anything out of this world. If you want something like that, you'd have to stay at a... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 9, 2012

Hope everything went well with the family when you were in San Antonio. I'm happy to know you were able to navigate through the city with the directions our front desk gave to you. Please keep us in mind for any of your future travels to this wonderful city. More

Dallas, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012

The customer service at this hotel/motel is always extraordinary. This is the main reason that I return to this property. Front desk personel are always VERY helpful and courteous. Property is well kept and clean and safe. Kudos

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
May 9, 2012

We thank you for leaving us a review on Trip Advisor. If we can be of any assistance on your future travels, don't hesitate to contact us directly. More

Dowagiac, Michigan
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

I read a lot of reviews about this hotel and thought I would give my opinion. If you are looking for a luxury hotel, this is not the place to stay. It is an older hotel and a little shabby. Rooms are clean, hot breakfast is good, staff is friendly, free wi-fi and nice small pool area. It is a... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
April 11, 2012

Thank you very much for leaving us a review here on TripAdvisor. We strive to do our best in all departments including housekeeping. Our exterior renovation recently got completed. The interior renovations have already begun little by little through out some rooms. Since we're located at a prime spot in the city, it gets to be challenging to go full... More

Santander, Spain
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2012

Location: This hotel is not in downtown San Antonio but on the outskirts, which is a disadvantage since it is quite nice to be able to walk out of your hotel and stroll, but if budget is the game HoJo is the name. Otherwise it is well located in terms of accessibility to the river walk area and to the... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
April 9, 2012

We certainly appreciate the time you took out to give us some constructive criticism that we can better ourselves with. There is nothing better than receiving fine service in this industry. We try our hardest to keep our chairs clean in our breakfast area on a daily basis, but sometimes, it does slip the crack when we get caught up... More

Mexico City, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 16, 2012

I had been in San Antonio several times before and I must say that this time I paid a very good price for a nice and clean hotel. The breakfast was very good, sausages, eggs, muffins & waflles, and the best of all it was complimentary. But I should say 2 things. The pillows and the bed we not too... More

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Labib Hashim, General Manager at Howard Johnson Express Inn San Antonio, responded to this review
February 21, 2012

Thank you for taking the time out of your schedule to write us a review on Trip Advisor regarding your recent stay at our hotel. As a valued guest of Howard Johnson, your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for... More

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Additional Information about Howard Johnson Express Inn San Antonio

  • Howard Johnson San Antonio
  • San Antonio Howard Johnson
Address: 13279 IH-10 West, San Antonio, TX 78249
Price Range: $

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Howard Johnson Express Inn San Antonio
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