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Staybridge Suites San Antonio NW Medical Center

3.0 of 5 4320 Spectrum One, San Antonio, TX 78230
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Certificate of Excellence 2014
Staybridge Suites San Antonio NW Medical Center
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Staybridge Suites San Antonio NW Medical Center
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98 reviews from our community

Traveler rating
    53
    33
    7
    2
    3
See reviews for
48
14
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • All months
    (98)
  • Mar-May only
    (22)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (22)
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Ireland
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were checked in by Kristina, if only all front desk staff were like her. Super friendly, courteous and knowledgeable. Super suite so very clean and the kitchen area and equipment were immaculate. The Sundowner was great and we loved every minute of this stay. Big thanks too to Courtney for preparing our takeaway breakfast on our last morning.

Was this review helpful? Yes 1
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Alianolreland , Thank you for the wonderful view of our hotel. I will be sure to show this review to Kristina and Courtney I know they will be delighted. More 

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 11, 2014

2 of my friends and I took a road trip from Dallas to San Antonio for the weekend. We were coming in for a conference and also had several things on our to-do list while in San Antonio. We arrived on a Saturday around 4pm and was promtly greated by the front desk staff. They were very professional and knowledgable.... More 

Was this review helpful? Yes 1
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Traveling Jen Jen , Thank you for the wonderful review ! We are happy to see that you had a great experience at our hotel and that our amenities met your expectations. I love the fact you pointed out the caring attitude of the staff that means a great deal to us. We look forward to having you back... More 

Nashville, Tennessee, United States
Top Contributor
68 reviews 68 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 27, 2014

This Staybridge property was next to I-10 on the west side of the city. The microwave and sink and refrigerator all came in handy. One chair that was more of a recliner would have been a good addition to the room.

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear TNRetired , Thank you for taking time to review our hotel . We are happy to know that our suites met your needs during your stay. More 

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2014

These little suites are MONEY! So nice , clean and homey. It feels like an efficiency apartment with super benefits! Breakfast buffet every morning and lite dinner 3 nights a week. Sergio was on point with the details and the check in. Note to staybridge. .. The bandaid over the tatt is worse than looking at the tatt ..fyi. This... More 

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Scarlette 13 , Thank you for taking time to write such a great review of our hotel. We are so glad you enjoyed our suites during your time with us. I will be sure to give the staff kudos on a job well done . We look forward to having you back with us during your next visit to... More 

Ocean Springs, Mississippi
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

Thank you! What a wonderful hotel. From the moment we checked in to the moment we checked out. Friendly staff. The hotel its self was very beautifully done. And I am amazed at how quite it was being so close to the interstates. From the friendly and professional Calvin at the desk. To the smiling housekeeping staff. Who always said... More 

Was this review helpful? Yes 1
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Jaded R , Thank you for the wonderful review. I will be sure to inform our staff about how much you enjoyed your stay with us . We are all happy to hear how relaxed you felt during your time here . We look forward to having you back during your next visit to San Antonio. More 

Flower Mound, Texas
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2014

Note that the Interstate 10 access road off of which the property is located is extremely heavily trafficked; almost painfully-so at rush hour. This said, the property is quiet. Pet friendly. Good Wi-Fi. The king suite was perfect for family travel - comfortable for our party that included son and grandson. Also sizable enough to entertain groups of extended family.

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Sheeshman_13 , Thank you for taking time to review our hotel . We hope with the new additions to IH - 10 the traffic will subside. We are happy to hear our suites were just the right size for you and your family to enjoy. We look forward to having you back with us during your next visit to... More 

Houston, Texas
2 reviews
5 of 5 stars Reviewed September 2, 2014

Great Stay, Check in and check out was easy, kitchen in room, TV in each room No complaints at all! everything okay. The area around the hotel is nice, YOU DO not need to stay close to the riverwalk or downtown area, 10 to 15 minutes from most attractions. The Breakfast buffet was good and an added plus. Great spacious... More 

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear T.W, Thank you for taking time to review our hotel and for the great feed back I will be sharing your review with our staff. We look forward to having you back with us during your next trip. More 

Monterrey
Top Contributor
71 reviews 71 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 6, 2014

No complain at all! everything okay. We received a smoking room by mistake, but the front desk man help us quickly an he change our room. The room was spacious. The neighborhood near the hotel is great! everything excellent.

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Rene Garza , Thank you for taking time to review our hotel. We value the positive feed back and are happy to hear your stay was excellent. We look forward to having you back with us the next time you are in San Antonio. More 

1 review
5 of 5 stars Reviewed July 31, 2014

My family of 9, 6 adults 3 kids, were patrons of this excellent establishment for a few days. From checking in to checking out, we were more than %100 satisfied! The room was clean and furnished with everything we needed to keep each individual in our family happy, the coffee was superb, the breakfast was over the top (Ms.Rosa in... More 

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Tee H , We very much appreciate your comments regarding your stay at the Staybridge Suites NW-Medical Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

1 review
1 of 5 stars Reviewed July 12, 2014 via mobile

The staff was very unfriendly. I booked a standard suite but was given a studio suite. I was told that when you book with a third-party site you are booked into the first available room. I asked two different front desk employees. Both were unbelievably rude. When asked for extra sheets for the pull out sofa I was told that... More 

Was this review helpful? Yes
DanielFOM28, Front Office Manager at Staybridge Suites San Antonio NW Medical Center, responded to this review

Dear Sammy Shark03 , I want to thank you for contacting us and informing us on your unfortunate experience here at the Staybridge Suites NW Colonnade. Please accept our sincerest apologies that your stay was less than satisfactory. We take any issue brought to by our loyal guest very seriously and we will work to rectify these with each Department... More 

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Additional Information about Staybridge Suites San Antonio NW Medical Center

Address: 4320 Spectrum One, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites San Antonio NW Medical Center 3*
Number of rooms: 118
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Also Known As:
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio
San Antonio Staybridge Suites
Hotel Style:
#36 Family Hotel in San Antonio

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