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Hyatt Place San Antonio Northwest

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4303 Hyatt Place Drive, San Antonio, TX 78230
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Best prices for: 1 room 1 guest
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Hyatt Place San Antonio Northwest
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harare, Zimbabwe
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have stayed here multiple times. It's always an average stay. Most of the staff have good attitudes and are friendly. The rooms always appear to be clean or as good as any average hotel. The beds are very comfortable. My only complaint with the rooms is there is always something that makes extra noise. Either the a/c or refrigerator... More 

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Rowlett
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel! Clean rooms, good breakfast, staff was wonderful. Very clean! Would stay again. Close to Six Flags and good restaurants! Bed was a little firm for my liking but I slept fine. My kids slept on the pullout and never complained.

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1 review
2 of 5 stars Reviewed 1 week ago

Me and my family had to wait on our feet for a table for 20+min to be available so we could have breakfast. For the amount of people who stay at the Hyatt there is too little breakfast space. Basically the lobby was the meal area. I would definately not stay at the Hyatt again.

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm a San Antonio Downtown local, I travel my own city for stay-cations to enjoy amenities of breakfast and pool time. This was no different on the eve of Father's Day - I traveled 200 miles to pickup the kids and arrived back into San Antonio and checked into my prison AKA Hyatt Place NW. Check in: I arrived at... More 

Was this review helpful? Yes 1
Jeff K, Manager at Hyatt Place San Antonio Northwest, responded to this review

In any situation when a guest is uncooperative or acts aggressively with our staff, particularly late at night when limited staff is available, the hotel must respond appropriately. Our Hotel Team must always consider the safety, security and comfort of all our hotel guests. At around 5:00 AM it was noted that loud noise was issuing from your guestroom that... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The friendly and caring staff at the Hyatt Place SA NW is what keeps us coming back! In general the hotel is in great condition, but on our last stay the particular room we occupied had a few issues. When I mentioned this to staff, they went out of their way to keep me a continually satisfied customer. And anytime... More 

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Austin, Texas, United States
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Was down here for a swim meet with my family and was impressed by the quality, customer focus, and flexibility of the staff. Breakfast was always ready and very good as my swimmers went out early each day, The room was quiet, spacious and comfortable. Overall a great experience for the price! Only additional feedback was that the fitness room... More 

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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My friends and I stayed here one night since on the fly we decided to arrive a day early for a conference and our hotel could not accommodate us. The price was right. The area seems safe and plenty of restaurants nearby. The beds were comfortable, staff was friendly and helpful, and the breakfast was really good. They offer what... More 

Was this review helpful? Yes 1
Mission, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our fourth visit to this Hyatt and as usual, we are pleased. The rooms are clean, the beds comfortable. This time around we had a problem with the air conditioner in our room but Josh took care of it with a smile and got us into a room with a great AC. This is a great location near... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This place is disgusting. It's dirty and the carpet/ rooms are gross and need upgrading. Did not feel safe, did not feel clean and felt inconvenienced by the slow wifi and cable. Very disappointed. Worst hotel I have ever stayed in. Can't wait to get home to shower!!!! Hope my car is safe in the parking lot tonight.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff, wonderful accommodations very clean! Beds and living area very comfortable, even for after work activities. Showers and bath were a little tight, but plenty of hot water. I will say that the towels were much softer than most other hotel chains!!! A big plus in my book.

Review collected in partnership with Hyatt Hotels

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