The hotel staff was friendly and helpful. Our socks turned black, not grey, black on the bottom wearing them in the room. I had our baby with us and her hands and knees turned black as well. It was a true dissappointment to an otherwise enjoyable stay. The hotel's fire alarm went off at about 4:30 AM. False alarm, thank... more

The staff was effortlessly welcoming and pleasant. When we arrived, we received a full tour. Staff continued to make me smile each time I saw one of them! The continental breakfast was better than most in that they had a very nice lounge area, dishes were nicer than most, and food and drinks were constantly well stocked. The breakfast food... more

Our car was broken into while we stayed there. There are no security cameras or security guard on duty at night. The manager and corporate said there were signs in the parking lot. that they are not responsible vandalism. That means they are only covering themselves and have NO REGARD for the safety of their guests. The manager said there... more

The hotel is located in a real nice area of the city with lots of restaurants and stores to go to. My wife and I traveled with out 3 yr. old and really enjoyed our two night stay at this hotel. Check in was fast and the staff was very nice and helpful. The hotel has a nice smell to... more

Check-in was quick and received a free hot breakfast as this was my first stay. Room was clean and had an adequate amount of space. Our room had a king bed and "L" shaped pull out couch. Loved the 42" flat screen! The free breakfast was not much just different types of bread, cereal, fruit, and yogurt. Beverages included milk,... more

My wife and I and our 2 daughters stayed at this hotel while in town to visit family. Frequently when visiting, we'll just stay with relatives so that we can have more time to visit, but my kids love staying in hotels and using the pool, so we decided to give this one a shot. We were very glad we... more

We went here for a Memorial Day vacation. This was the first time we had tried a Hyatt Place and we are glad we did. Grounds/Location: This hotel is located behind a County Line and is at the end of a cul-de-sac off I-10 before Huebner Rd. It is a nice location only a few miles from La Cantera/Six Flags.... more

I really, really loved this place! Lobby/lounge area very nice. Staff some of the nicest we have ever dealt with. Updated, modern, clean hotel, with numerous restaurants nearby, a few of which you can walk to while barely leaving the driveway. Nice breakfast buffet with option of additional items at al a carte fees. Also able to get sandwiches, salads,... more

We got this hotel on Priceline and were so pleasantly surprised. It's located on the NW side of town, so if you want to be near Riverwalk etc., it's pretty far away from that. But our room was just fabulous. Two separate areas, one with a sleeper sofa, ottoman, desk, refrig., and the other area held the king bed. In... more