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Hawthorn Suites by Wyndham San Antonio, E Loop

2.5 of 5 Hotel   |   13101 East Loop 1604 North, San Antonio, TX 78233
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Ranked #187 of 353 Hotels in San Antonio
A recent review
4 of 5 stars reviewed 1 week ago
49melindag San Antonio, Texas
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72 reviews from our community

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46
3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: Clean beds, clean shower (at least the one that was working), nice layout if feels apartment like with separate bedrooms. The room smelled nice and clean. Cons: Older unit, paint peeling, stains on carpet, we stayed two nights and had to move units because they booked a wedding party in the same building and they were being extremely loud.... More

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1 review
4 of 5 stars Reviewed 3 weeks ago

I loved being here. It was like a little fully furnished apartment, except that here. you get free breakfast, free wi-fi, free cable, water, electricity. You couldn't beat the price and furnishings anywhere else. If I ever come back to san antonio, i will come here with my family.

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Owatonna, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 13, 2014

If you want a room that is not clean, cupboards are greasy to touch, TV has no NBC, Internet now accessible, patio with cat litter and dirty chairs, bathroom with too short of shower curtain to reach the floor, dirty silverware, broken microwave, then this is the place for you.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 2
Hawthorn S, Manager at Hawthorn Suites by Wyndham San Antonio, E Loop, responded to this review

Dear Sharon, I am sorry about your recent stay at Hawthorn Suites in San Antonio. I see you were here for several days and I would have loved to have moved you to one of our deep cleaned and shampooed rooms had we known about your room. I do know we were sold out during part of your stay but... More

West Chester, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 9, 2014 via mobile

Looks like they may be trying to upgrade but basics aren't being covered. Housekeeping mostly but maintenance too. General crud throughout, place hasn't had a real cleaning in a long time, heavily - and I mean heavily - stained carpeting. Generally minimal maintenance: mold on bath ceiling, shower rod dangling from wall, shower curtain with huge, what appears to be... More

Was this review helpful? Yes 2
Hawthorn S, Manager at Hawthorn Suites by Wyndham San Antonio, E Loop, responded to this review

Dear RK, My apologies for the condition of your room. We are in the process of deep cleans, shampooing and repairs throughout the property as well as upgrades to furniture and carpet. Unfortunately not all rooms have been completed just yet. I am sorry you were not able to enjoy your stay due to the room and would like to... More

Houston, TX
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 23, 2014

My family and I stay here twice a month during the thoroughbred racing season. We usually get a 2 bedroom suite, and have never been disappointed. The rooms are always clean and the complex is relatively quiet (although during our last stay, we had an issue with our upstairs "neighbor" blaring music at 3am. This is a former apartment complex... More

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Hawthorn S, General Manager at Hawthorn Suites by Wyndham San Antonio, E Loop, responded to this review

Dear LousianaGirliTx, It is always a pleasure working with the Horsemen from Retama! We are very pleased you enjoyed your stay and look forward to your next visit! Best regard! More

San Antonio
1 review
5 of 5 stars Reviewed August 29, 2014

The room was more than I expected and the check-in process was quick and courteous. The clerk was helpful in pointing out places to eat dinner and gave me directions to other places I needed to get to.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Mary W, General Manager at Hawthorn Suites by Wyndham San Antonio, E Loop, responded to this review

Dear Frederick, Thank you so much for staying with us at Hawthorn Suites in NE San Antonio! I am very pleased you enjoyed your stay and received great customer service. We are preparing for renovations so the next time you are in town, please stay with us again and see the changes! Looking forward to your next visit! Best regards. More

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Additional Information about Hawthorn Suites by Wyndham San Antonio, E Loop

Address: 13101 East Loop 1604 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham San Antonio, E Loop 2.5*
Number of rooms: 102
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Also Known As:
Hawthorn Suites By Wyndham San Antonio, e Loop Hotel San Antonio
Hawthorn Suites San Antonio

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