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Howard Johnson Inn and Suites Central San Antonio

2.5 of 5
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6901 W. Interstate 10, San Antonio, TX 78213
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Howard Johnson Inn and Suites Central San Antonio
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Ranked #163 of 353 Hotels in San Antonio
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253 reviews from our community

Traveler rating
    82
    66
    40
    36
    29
See reviews for
138
45
18
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (71)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (52)
All months
1 review
4 of 5 stars Reviewed 1 week ago

I booked the hotel because it looked like a good place to stay at for a good price. And it was! The lobby looked really nice and the rest of the hotel was fair. Others might complain that it looks old, but it didn't bother me. The pool was pleasing. Although, it did contain a fridge, safe and microwave, I... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear valued guest, Thank you for taking the time to give us your feed back. we will take the needed steps to get the wi fi corrected. We will be happy to have the chance again to welcome you in our hotel. More 

1 review
1 of 5 stars Reviewed 1 week ago

We arrived and the room we were given was not the room we asked for, went back to office and was given the correct room. Walked into a nightmare. The bed linen was filthy, pillow cases had blood and make up on them, carpet had not been vacuumed in days, the bath room was filthy. there was a single gray... More 

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear Valued Guest, Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I'd like to inform you that since this incident occurred we have taken serious measures on our housekeeping staff. and I would... More 

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to SA to celebrate our wedding anniversary for three days and I was very pleased with their service. Staff is very nice and helpful. Location is central to theme parks and downtown. Within 10 minutes distance to downtown SA. Free HOT breakfast. Scrambled eggs, sausage, cereal, waffles, muffins, doughnuts, fruit, juice and coffee. Nice garden and clean pool.... More 

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear Valued Guest We sincerely appreciate the 5 star review of our hotel. We strive to provide an exceptional experience to all our guests and we are so pleased you enjoyed your stay. I'll review your comments with our staff , please contact us for your future reservations. More 

Arlington, Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked a much needed room Easter weekend after my mom had heart surgery at Methodist Texsans hospital across the street. First they didn't gouge me on price. Howard Johnsons staff was so caring. My room was clean and quiet and I like the kitchenette aspect too. They also accommodated my request to move to a first floor room for... More 

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear Valued Guest Thank you very much for the kind words about our hotel and staff. We appreciate the five star rating as well. We are pleased that your stay was satisfying and have suggested that you will continue to stay with us. We value your business and your comments. We look forward to seeing you again the next time... More 

Gulfport, Mississippi
1 review
2 of 5 stars Reviewed 2 weeks ago

The good: Friendly staff The bad: Spiders in the room. Not just 1, but 5. The room smelled like a nursing home. The building is in need of a major facelift.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I would like to inform you that the issues that you had with us has been addressed we've contacted our pest control and are in... More 

Las Vegas, Nevada
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The room looked like it hadn't been vacuumed for days. The air conditioning was broken and the phone wouldn't work. . Didn't seem like it was in a bad part of town but it was very rundown. Never staying here again!!

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I'd like to inform you that we have taken actions on all your complaints since then we have bought new phones and a/c and are... More 

Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband loved all the outlets and the room was large and fit five comfortably. My boys enjoyed the breakfast options, but some fruit to balance all the sugar would be nice.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear Valued Guest Thank you very much for the kind words about our hotel . We appreciate the five star rating as well. We are pleased that your stay was satisfying and we have taken action on the fruit suggestion We value your business and your comments. We look forward to seeing you again the next time... More 

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

PLEASE BEWARE: During the three weeks that we stayed here, a vehicle was broken into. He had his window broken. We felt really unsafe leaving our car here because the security lights weren't on for an entire week. When we notified the hotel management, we were told it was a "breaker problem". They do have security gates up at 3... More 

Was this review helpful? Yes
Laura L, Manager at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. We really appreciate your true and honest respond, all the good and bad feed back you have given us has really helped us out to... More 

eagle pass texas
1 review
4 of 5 stars Reviewed March 17, 2015

Its not super fancy but the bed was super comfertable and there was a couch in our room with extra blankets it was very clean i would stay again but its not as close to downtown as they state

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Laura L, Director of Sales at Howard Johnson Inn and Suites Central San Antonio, responded to this review

Dear Valued Guest, Thank you for being our Guest at the Howard Johnson Inn and Suites Central. We appreciate the positive feedback you provided regarding your stay. We are absolutely delighted that you enjoyed your stay at our hotel. We look forward to seeing you on your next trip to San Antonio. Thanks again! David Patel More 

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