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All 353 San Antonio hotels

Baymont San Antonio Wurzbach / Medical Center

2.0 of 5 Motel   |   9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta) (Northwest Side)
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Ranked #268 of 353 Hotels in San Antonio
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121 reviews from our community

Traveler rating
    8
    19
    21
    24
    49
See reviews for
43
30
13
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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San Benito, Texas
1 review
4 of 5 stars Reviewed yesterday NEW

I was very pleased with everything from staff to cleanliness of hotel. I will recommend this hotel to everyone. I'm looking forward to a reason to be able to stay at the Baymont, San Antonio again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Cotton Valley, Louisiana
1 review
4 of 5 stars Reviewed 4 weeks ago

bathroom were not cleaned to my standards or my wifes. water spots on ceilings. locks on door were loose. manager was creepy looking inside windows and learking around location. took a lot of repeating words to understand some of the front desk attendants

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you very much for letting us know so that we can effectively... More

San Antonio, Texas
1 review
3 of 5 stars Reviewed October 16, 2014

Horrible wifi internet connection. Resorted to using my own wifi. Map of the rooms had a check-out time of 12pm. At ten till eleven they are knocking on the door to make sure we are out. Talk about awkward and an inconvenience as we quickly packed and finished getting ready. They were nice about it, but the lack of communication... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and convenience that you encountered. We hope you'll return to enjoy the continuous... More

Yorktown
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

our stay was very good, it was very clean the bed was comfy the room had just been renovated, , I would stay at this motel again, and recommend it without reservations.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are glad your stay was comfortable and we look forward to your next visit! More

San Antonio
1 review
3 of 5 stars Reviewed September 15, 2014

I thought that the room was fair. It needed updating badly. There were stains on the bathroom walls and the carpeting needed replacing. Overall the room was comfortable and the bed was great!. I did not partake of the continental breakfast in that my room was in the very back of the hotel and not convenient for me. There were... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

It is so rewarding to hear that we were able to provide a comfortable experience. However, I wish that your expectations had been exceeded in convenience, and quality amenities. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Rest assured that our housekeeping staff is held to a very high standard... More

San Antonio, Texas
1 review
3 of 5 stars Reviewed September 4, 2014

the phone in the room did not work nor did some of the lights. I reported twice. The staff were friendly and apologized. Said they had reported it and I saw where they had but nothing was done. However, room was clean, bed was comfortable, breakfast was good and price was right. Even got USA Today!

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience, though I am so sorry to hear about the difficulties that you experienced during your recent stay with us. We are glad that you were satisfied with the hospitality of our staff and we look forward to seeing you again soon. More

Houston, Texas
1 review
1 of 5 stars Reviewed August 21, 2014

This was a 4 days stay at this hotel. On second night, I noticed my electric tooth brush along with toothpaste, floss are gone on top of the sink. I immediately went to talk with manager, Harry, regarding the incident. He called housekeeping but cannot identify my stuff. Then he said its not their fault for losing the stuff, he... More

Was this review helpful? Yes
GMBaymontSanAntonio, Guest Relations Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

I am so sorry that your property was lost or stolen during your most recent stay with us. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I hope that everything... More

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Additional Information about Baymont San Antonio Wurzbach / Medical Center

Address: 9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont San Antonio Wurzbach / Medical Center 2*
Number of rooms: 106
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Also Known As:
Baymont San Antonio Wurzbach / Medical Hotel San Antonio
Baymont Hotel San Antonio
La Quinta San Antonio

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