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All 353 San Antonio hotels

Baymont San Antonio Wurzbach / Medical Center

2.0 of 5 Motel   |   9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta) (Northwest Side)
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Ranked #256 of 353 Hotels in San Antonio
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137 reviews from our community

Traveler rating
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    26
    29
    51
See reviews for
48
33
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17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

It's disgusting. First we got here and they gave us the wrong room which wouldn't have been a big deal but there were chips in the walls and hair and stains all over the bed. When I called front desk was very friendly and switched the room you can feel every spring in the bed and the bedding doesn't match... More 

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay as you have encountered dirty walls and stains all over the bed, as well as no bags in the trash cans. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out... More 

Lubbock
1 review
3 of 5 stars Reviewed 2 weeks ago

High speed internet didn't work! Stayed two nights so when they came in to make bed inbetween days, left cleaning fluid, didn't refill any coffee stuff, and when I went to front desk for Kleenex to refill our empty room box, the guy couldn't find any.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. Thank you for taking the time to share your experience and... More 

DeSoto, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel room was dirty and I did not feel safe staying there. I tried to use the internet and it would not connect. I stayed on the phone with tech support for an hour and they said that the access point was down and would call me back when it was up and going. Needless to say it was... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I apologize for issue with the internet connection and the housekeeping issues that you have encountered. We hope that you will accept our sincerest apologies and return to be impressed by the improvements we have made. More 

San Antonio, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

Mine was a last-minute stay on a holiday weekend. Would not have been my first choice but turned out OK. The staff were friendly and helpful but unable to deal with a couple of problems I encountered. The in-room phone did not work and could not be repaired on the weekend. OK, I had my cell phone. One corner of... More 

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed our staff service; though I regret to hear that you weren't thoroughly impressed with the working condition of our amenities and the security and location of our hotel. You can absolutely rest assured that your voice is important to us and that... More 

Culpeper, Virginia
1 review
3 of 5 stars Reviewed January 18, 2015

Hotel was very clean even though the neighboring areas were questionable. I'm pretty sure there was a prostitution ring next door but who am I to judge. It was cheap, clean and the hotel room door was secure, I'd stay again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with the location of our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Mexico City, Mexico
2 reviews
2 of 5 stars Reviewed January 2, 2015

Personel service was good. Hotel installations require a refreshment as they are old. When doing this, please do not use carpet again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Thank you for your review and comments regarding your stay. I hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience. More 

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Additional Information about Baymont San Antonio Wurzbach / Medical Center

Address: 9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont San Antonio Wurzbach / Medical Center 2*
Number of rooms: 106
Reservation Options:
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Also Known As:
Baymont San Antonio Wurzbach / Medical Hotel San Antonio
Baymont Hotel San Antonio
La Quinta San Antonio

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