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All 353 San Antonio hotels

Baymont San Antonio Wurzbach / Medical Center

2.0 of 5 Motel   |   9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta) (Northwest Side)
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Ranked #272 of 353 Hotels in San Antonio
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115 reviews from our community

Traveler rating
    8
    16
    19
    24
    48
See reviews for
41
29
12
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Yorktown
2 reviews
4 of 5 stars Reviewed 1 week ago

our stay was very good, it was very clean the bed was comfy the room had just been renovated, , I would stay at this motel again, and recommend it without reservations.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are glad your stay was comfortable and we look forward to your next visit! More

San Antonio
1 review
3 of 5 stars Reviewed 2 weeks ago

I thought that the room was fair. It needed updating badly. There were stains on the bathroom walls and the carpeting needed replacing. Overall the room was comfortable and the bed was great!. I did not partake of the continental breakfast in that my room was in the very back of the hotel and not convenient for me. There were... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

It is so rewarding to hear that we were able to provide a comfortable experience. However, I wish that your expectations had been exceeded in convenience, and quality amenities. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Rest assured that our housekeeping staff is held to a very high standard... More

San Antonio, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

the phone in the room did not work nor did some of the lights. I reported twice. The staff were friendly and apologized. Said they had reported it and I saw where they had but nothing was done. However, room was clean, bed was comfortable, breakfast was good and price was right. Even got USA Today!

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience, though I am so sorry to hear about the difficulties that you experienced during your recent stay with us. We are glad that you were satisfied with the hospitality of our staff and we look forward to seeing you again soon. More

Houston, Texas
1 review
1 of 5 stars Reviewed August 21, 2014

This was a 4 days stay at this hotel. On second night, I noticed my electric tooth brush along with toothpaste, floss are gone on top of the sink. I immediately went to talk with manager, Harry, regarding the incident. He called housekeeping but cannot identify my stuff. Then he said its not their fault for losing the stuff, he... More

Was this review helpful? Yes
GMBaymontSanAntonio, Guest Relations Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

I am so sorry that your property was lost or stolen during your most recent stay with us. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. I hope that everything... More

San Antonio
1 review
5 of 5 stars Reviewed July 26, 2014

Friendly customer service. Nice hotel, affordable. Good variety of breakfast, good coffee and good choice of juices. Free newspaper daily.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
GMBaymontSanAntonio, Guest Relations Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Hello Mr. Andy, Thank you for your kind words for our hotel and taking note of your satisfaction on our customer service. We are happy that you find our rate affordable and liked our breakfast selection. Allow us to provide you consistent service the next time you are in town. We will do our best to make your experience as... More

Jacksonville, Texas
1 review
1 of 5 stars Reviewed July 25, 2014 via mobile

Got here at 1130 pm after traveling five hours with two kids. One of my children were very car sick. Got into our first room a/c didnt work and smelled like musty cigerattes. Called desk moved to SECOND room. Worse conditions. Bugs were in bed and looked like fresh vomitt stain on floor. Called desk moved my kids at 1230am... More

Was this review helpful? Yes
GMBaymontSanAntonio, Guest Relations Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

Hello txcowgirlup38, It is disappointing that we failed to meet your satisfaction during your stay with us. I will accelerate your feedback for evaluation. I assure you that we are committed to providing our guests quality services in our hotel and we strive to maintain above standard quality of clean. I apologize that our team was not able to meet... More

Banks.ar
1 review
3 of 5 stars Reviewed July 16, 2014

Didn't Get Rooms We reserved. Had heard negative Things About MOTEL but it WAS OKAY. Could Use some More Repairs-Cops Showed up one Morning With Guns Pulled As WE WERE GETTING IN OUR CAR; TOLD US TO GET IN OUR CAR- A LITTLE SCARY! People running motel don't speak good English or understand it.

Was this review helpful? Yes
GMBaymontSanAntonio, Manager at Baymont San Antonio Wurzbach / Medical Center, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. More

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Additional Information about Baymont San Antonio Wurzbach / Medical Center

Address: 9542 I-10 West, San Antonio, TX 78230 (Formerly La Quinta)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont San Antonio Wurzbach / Medical Center 2*
Number of rooms: 106
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Also Known As:
Baymont San Antonio Wurzbach / Medical Hotel San Antonio
Baymont Hotel San Antonio
La Quinta San Antonio

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