We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 351 San Antonio hotels

La Cantera Hill Country Resort

4.0 of 5 Resort   |   16641 La Cantera Parkway, San Antonio, TX 78256 (Formerly Westin La Cantera Hill Country Resort) (Northwest Side)
Hotel website
Hotel packages
Hotel amenities
Special Offer
Texas Resident Offer!
Save Saved
You added La Cantera Hill Country Resort to your Saves list
La Cantera Hill Country Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #29 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (1,187)
  • Photos (317)
  • Amenities
  • Q&A
  • Room tips (231)
  • Location
  • More
Write a Review

1,187 people have reviewed this hotel

Traveler rating
    698
    264
    121
    62
    42
See reviews for
399
241
22
229
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have read some of the reviews and I have to say our experience was slightly different. Now to start off, I like staying at nice hotels with great bedding and "wow" restrooms and excellent service. So, knowing my expectations I can say, they met most of them. We booked 2 rooms in the Casitas - which are 11 private... More

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a mini-trip to San Antonio. Our suite was extremely spacious and well appointed. The bedroom was magnificent with a great bed. Our room had a private balcony with an amazing private view of the San Antonio skyline. This hotel is located in the Cantera section of San Antonio -- very far from the city center. The... More

Was this review helpful? Yes 1
Katy, TX
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have to say that overall the hotel is worth 4 stars, however service is not even 1 star. The handsome personnel are friendly but have no knowledge of the hotel floor plans. Three times we were sent in the wrong direction trying to locate our room. First time they sent us to an occupied room, second time to a... More

Was this review helpful? Yes 2
Pflugerville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I have called 3 times to make a reservation today. I either get transferred to a voice mail or the phone range a total of 70 times until I was transferred back to the reception desk. It's my husband and sibs birthday and wanted to treat them to golf the spa and a day of relaxation. I was finally told... More

Was this review helpful? Yes 2
Houston, TX
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I am unsure what has changed with this property over the years; but it has definitely changed (for the worse.) We visited with our 3 year old son and had just left the Hyatt Hill Country. We knew that this would be a little less kid focused but we didn't expect the other disappointments. Check-in was pretty painless. However, upon... More

Was this review helpful? Yes 2
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post a review from your recent La Cantera Hill Country visit. Please allow me to apologize on behalf of the resort for the many issues you had with your stay. Unfortunately, during your stay the area was experiencing rain and lightning, and our system had a power failure. This certainly should have been... More

Dallas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at La Cantera in June, 2014 for a mini vacation. I feel the resort has the potential to be a top destination in San Antonio if they will correct a few areas. I will discuss the positive first....La Cantera is a beautiful resort. We stayed in the casitas rather than the main resort. My family loved it because... More

Was this review helpful? Yes 2
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post a review from your recent La Cantera Hill Country visit. Please allow me to apologize on behalf of the resort for the lack of service you experienced with our hotel team. We strive to provide each and every guest with a positively memorable experience. Each question and guest interaction is an opportunity... More

Galveston, Texas, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

The Good: The hotel is beautiful, and the views are beautiful. Our room was clean and quiet. Overall, we liked the grounds. The Bad: For starters, when we booked the hotel, my husband's credit card information was stolen, and someone went on an online shopping spree to the tune of almost $1,000. Thankfully, we were able to rectify that. Secondly,... More

Was this review helpful? Yes
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Please allow me to apologize on behalf of the resort for the lack of service you experienced during your recent visit. We strive to provide each guest with unparalleled customer service and it is clear to me that we did not deliver this to you. I have shared your comments with our leadership team and our trainers, and assure you... More

Houston, TX
Top Contributor
83 reviews 83 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My honey and I wanted a nice getaway before he starts his new job. I think this hotel is really nice, I like the pool area a whole lot. I think that this is an AMAZING hotel if you have kids, they have a ton of activities for kids here and there were a lot of families. If you are... More

Was this review helpful? Yes 1
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you so much for taking the time to share your recent summer vacation experience. Was so happy to read that you and your husband enjoyed a quick getaway with us! My apologies for your early awakening from our housekeeping team, I will share your comments and see what can be done to reduce the noise in the hallways. We... More

Flower Mound, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We headed to the hill country to stay at the La Cantera Resort for a getaway weekend...which also set the stage to propose to my then girlfriend (now Fiancee). The entire grounds and views are spectacular which certainly added to the moment. The staff were so amazing at every turn and the property is such an escape from the hustle... More

Was this review helpful? Yes
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

First of all CONGRATULATIONS on your engagement! I thank you for your 5 star review of your recent La Cantera Hill Country Resort visit. We appreciate you taking the time to share your experience with other tripadvisor travelers. I was thrilled to read that you had a great dining experience in Francesca’s at Sunset and Castle Rock Spa and that... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It has been several years since our last visit to La Cantera and we were pleased to find it as good as or better than we remembered. The views were beautiful and the grounds and facilities were well kept. The service at check in was prompt and professional. We chose to self park and prepared for the uphill hike only... More

Was this review helpful? Yes
LCR_PR_Director, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for your 4 star review of your recent La Cantera Hill Country Resort visit. We appreciate you taking the time to share your experience with other tripadvisor travelers. I am glad you mentioned our upcoming transformation. Beginning in early November, the resort will temporarily suspend full operations so the "heavy lifting" can be completed without disruption to our... More

Owners: What's your side of the story?
If you own or manage La Cantera Hill Country Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to La Cantera Hill Country Resort? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Golf course(40)
  • Adult pool(34)
  • CUSTOMER SERVICE(17)
  • Water slide(11)
  • Kid Club(11)
  • Hot tub(9)
  • Top notch(8)
  • Nature trail(8)
  • Rooms are clean(6)

Additional Information about La Cantera Hill Country Resort

Address: 16641 La Cantera Parkway, San Antonio, TX 78256 (Formerly Westin La Cantera Hill Country Resort)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Cantera Hill Country Resort 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Sabre Hospitality Solutions , Tingo, Venere, Travelocity, Otel, BookingOdigeoWL, getaroom.com, Despegar.com, HotelsClick, Agoda and Jetsetter so you can book your La Cantera Hill Country Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin La Cantera Hotel San Antonio
Westin Cantera Hotel
La Cantera San Antonio
Westin La Cantera Resort
Westin San Antonio
San Antonio Westin
The Westin La Cantera Resort San Antonio

317 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (292)
Viewed
View from room (23)
Viewed
Hotel & grounds (78)
Viewed
Room/suite (46)
Viewed
Bathroom (22)
Viewed
Pool/beach area (26)
Viewed
Family/play areas (8)
Viewed
Dining (5)
Viewed
3:18
Videos (1)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (10)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in San Antonio #7 Spa Hotel in San Antonio #9 Luxury Hotel in San Antonio #19 Romantic Hotel in San Antonio #20 Family Hotel in San Antonio #23 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
La Cantera Hill Country Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more   less 
Number of rooms
508

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer