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All 352 San Antonio hotels

La Cantera Hill Country Resort

4.0 of 5 Resort   |   16641 La Cantera Parkway, San Antonio, TX 78256 (Formerly Westin La Cantera Hill Country Resort) (Northwest Side)
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La Cantera Hill Country Resort
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81%
Ranked #28 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Garcia2011143 Richmond, Texas
  • Overview
  • Reviews (1,201)
  • Photos (320)
  • Amenities
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  • Room tips (235)
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1,201 people have reviewed this hotel

Traveler rating
    703
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Richmond, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

WOW ! Beautiful resort! We were welcomed after a long Friday afternoon drive in traffic. They not only showed us our room but told us about the 24 hour adult pool and spa. It was fabulous! Drinks were brought pool side and the service was excellent. Rooms were spotless and bed was comfortable. Mini bar was a plus..snacks and drinks... More

Was this review helpful? Yes
Hurst, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

the room was wonderful.. double sinks, bathtub with shower, and also another connecting shower. definitely a family hotel though, really geared to the proximity to fiesta Texas. MY BIGGEST GRIPE: How can you have 6 pools, an none of them are over 4 feet deep?!?!?!?

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed at this hotel two times before over 10 yrs ago. It was fantastic! This time..not so much! For starters- I reserved a room with two queen beds..we were booked into a room with 2 double beds, no fridge..the bathroom had pee in the toilet and the beds were made with WOOL BLANKETS ON TOP OF THE SHEETS!!!... More

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yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Dear Ashley, I would like to thank you for your repeat business and apologize for your experience. The details that you described are not our standard and I welcome the opportunity to speak with you directly and personally apologize. My contact information is listed below. I hope you will allow us the opportunity to earn your trust and valued business... More

Odessa, Texas
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Don't waste your money. This should be a fabulous place to stay but, the room was not clean, service was poor and way overpriced. It is in a perect location for shopping but grounds are not that well cared for and rooms need updating.

Was this review helpful? Yes
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post feedback about your recent stay at our property. We strive to provide a memorable and enjoyable stay at our property and it is clear that this is not what you experienced. Your review has been shared with our resort leadership for review and I welcome the opportunity to speak with you in... More

Falcon, Colorado
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I were very excited to come here for a nice relaxing couple of days. My husband had been here before and played golf. He kept telling me what a nice place this was on our way here so needless to say I had high expectations of a wonderful stay. Everything was great, we arrived about an hour... More

Was this review helpful? Yes
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post your review about your recent stay at our property and taking the time to speak with me on the phone this week. Once again, I apologize for your experience and hope that you will allow us the opportunity to earn you business and trust back again. Yolanda Borrego, Reputation Manager 210-558-2263 yborrego@destinationhotels.com More

Brussels, Belgium
Top Contributor
79 reviews 79 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The hotel is no longer a Westin, it is now run by horrible management and workers. book a American Express special , with upgrades and also was there new Destinations VIP program. Well we got no special treatment or upgrades. Room wasn't ready until after 6pm! We didn't even get the room that was promise by Richard. Ruin our son... More

Was this review helpful? Yes
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post your feedback following your recent stay at our property and for being a return guest with us. Please accept my apologies on behalf of the resort for the multiple issues that you encountered. We strive to provide an enjoyable experience to each of our guests and it is clear that this is... More

Las Cruces, NM
Top Contributor
50 reviews 50 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our family of 5, 2 adults and 3 teens, stayed at La Cantera over the weekend of July 25 through the 27th. We had stayed at this resort on multiple occasions in the past and it's clearly not as good as it once used to be. New ownership has taken over La Cantera and it appears to be aged and... More

Was this review helpful? Yes 3
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

I would first like to thank you for being a loyal guest visiting our property on multiple occasions. I appreciate your valuable feedback as it will be shared with our resort leadership and used in our ongoing process improvements. We strive to provide unparalleled customer service to each of our guests and it is clear to me that we did... More

baseball5
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Beautiful property, great staff, wonderful stay. Self parking was not a big deal. They run around in golf carts and will take you back and forth for free. They hotel layout was a tad confusing. They have free shuttles with literally no waiting to take you to the shops at La Cantera or the Rim, where there are also restaurants.... More

Was this review helpful? Yes
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post a review about your "wonderful stay" here at La Cantera Hill Country Resort and for the 5 star review. I am happy to hear that you enjoyed our shuttle service and our close proximity to the Shops at La Cantera. As you mentioned, we are planning an extensive transformation that will be... More

Friendswood, Texas, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

upgraded our floor and wow, we really enjoyed it. view of fireworks, evening snacks which was a meal and so was breakfast, free drinks (sodas) was a huge treat for kids. pools are small but still refreshing and room to move around. homemade ice cream is great, must try the peanut butter. check in/out was alittle slow, had a charge... More

Was this review helpful? Yes 1
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Dear Alisa, Thank you for the 4 star review of your recent La Cantera Hill Country Resort stay and for sharing photos of your experience with our TripAdvisor community. We strive to provide a memorable and enjoyable experience and I was thrilled to read that you "felt like royalty" while you were with us on our Royal Hacienda floor. The... More

Norfolk, Virginia
Top Contributor
85 reviews 85 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is an absolutely beautiful facility to hold conferences in. It is convenient to San Antonio Airport. The location in the hill country along with Six Flags next door provides great opportunities for families to truly enjoy. The food and service were wonderful. The golf course is breath taking.

Was this review helpful? Yes
yborrego, Public Relations Manager at La Cantera Hill Country Resort, responded to this review

Thank you for taking the time to post a review following your most recent stay at La Cantera Hill Country Resort for the NIB National conference. I am thrilled to read that you found our property to be an "absolutely beautiful facility to hold conferences." I will pass along your kind words to our event specialists so that they know... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(40)
  • Golf course(36)
  • Adult pool(32)
  • CUSTOMER SERVICE(16)
  • Water slide(11)
  • Kid Club(10)
  • Nature trail(8)
  • Hot tub(8)
  • Top notch(6)
  • Rooms are clean(6)

Additional Information about La Cantera Hill Country Resort

Address: 16641 La Cantera Parkway, San Antonio, TX 78256 (Formerly Westin La Cantera Hill Country Resort)
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — La Cantera Hill Country Resort 4*
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Also Known As:
Westin La Cantera Hotel San Antonio
Westin Cantera Hotel
La Cantera San Antonio
Westin La Cantera Resort
Westin San Antonio
San Antonio Westin
The Westin La Cantera Resort San Antonio

320 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in San Antonio #20 Romantic Hotel in San Antonio #21 Business Hotel in San Antonio #25 Family Hotel in San Antonio #28 Top resorts Hotel in San Antonio #28 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
La Cantera Hill Country Resort is a distinctive retreat for business and leisure travelers alike atop one of the highest points in all of San Antonio. We're the ultimate blend of recreation and luxury. ... more   less 
Number of rooms
508

Questions & Answers

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