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Courtyard by Marriott San Antonio Airport / North Star Mall

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80 NE Loop 410, San Antonio, TX 78216
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Courtyard by Marriott San Antonio Airport / North Star Mall
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Courtyard by Marriott San Antonio Airport / North Star Mall
Courtyard by Marriott San Antonio Airport / North Star Mall
Courtyard by Marriott San Antonio Airport / North Star Mall
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tijuana, Mexico
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very good if you want to go shopping at the North Star Mall here in San Antonio, Tx. It is very close, and offers shuttle service. thats a plus. Rooms are comfortable and good A/C, only drawback is that they do not offer a free breakfast bar in the morning. You have to pay for it. and... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms are a little outdated but clean. Staff is very friendly. The woman that runs the breakfast is Awsome , just loved the way she greeted everyone with good morning, good to see you and a big smile. She made sure everyone was happy and enjoying their breakfast. Food was very good. Pool area also very nice .well stocked with... More 

Was this review helpful? Yes
Atlanta, Georgia, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was my first time in San Antonio (for a friends graduation from the military) and I had a wonderful 3 day stay at the Courtyard By Marriott San Antonio Airport/North Star Mall hotel. The staff is very friendly and helpful and the hotel rates are affordable.

Was this review helpful? Yes
Brandon A, Manager at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review

Hello CarolineK2015, Thank you so much for your review of the Courtyard by Marriott San Antonio Airport/North Star Mall, as we greatly appreciate hearing from our guests! I am very happy to hear that your stay with us was a pleasant experience and we hope to have the pleasure of hosting you again whenever your travel needs bring you back... More 

Lawton, Oklahoma
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2015

Very cozy little get away for the middle of San Antonio. Extremely convenient location 5 minutes from the airport. They have a little balcony in the room that you can sit out on and enjoy a cool evening. There is a Pappadeaux Restaurant right to the rear of it if you don't want something from the Bistro in it, that... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

My stay at the Courtyard San Antonio/ North Star was great. It was in a very convenient location. The rooms were nice and change. The personnel at the front desk was very friendly and welcoming. It was better than I expected on a last minute booking. It was kind of expensive but I'm not complaining. Only thing I was disappointed... More 

Was this review helpful? Yes 1
Brandon A, Manager at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review

Thank you so much for taking the time to review our hotel! I'm glad that you enjoyed your stay with us. During one of the busiest times of year for San Antonio hotels, I am glad that we were still able to meet your expectations in service and overall value for your stay. I understand that a breakfast charge might... More 

Bellmore, New York
Level Contributor
234 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed March 20, 2015

We stayed here while visiting downtown San Antonio from Austin. Convenient location right off I-410. Easy on but a bit of a turn to get to hotel from airport. Nice design similar to the new Courtyard decor. Bistro has now replaced the restaurant and is the same menu all across the country. Starbucks items always available with a medium service... More 

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Brandon A, Manager at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review

Thank you for taking the time to share your review. Feedback like yours is extremely helpful as it allows us to identify areas to continuously improve. We are glad that you enjoyed your stay, and we hope you have the chance to return after our renovation is completed later this year. Thanks again for your feedback! More 

palm harbor, fl
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 6, 2015

Stayed at this property because it was close to the airport and we had a 3am wakeup for an early flight. We came into town by rental car and the Marriott shuttle picked us up at the rental car agency. Check in was smooth. The front desk team were bantering back and forth which was fun to watch. It was... More 

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Raleigh, North Carolina
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 5, 2015

We have stayed at a number of places near the airport in San Antonio. So far this has been the best. Nice rooms, good location and nice atmosphere. Only downside is traffic can be a bit problematic at times. Otherwise I highly recommend.

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Raleigh, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

1) Great location 2) Larger rooms have good size but old fashion bathrooms that need more space (all rooms like this). 3) Bathtubs are narrow, and even with non-slip upgrade, I require hotel to supply me a bath mat. I came very close toa calamitous fall because of a slippery bathtub. 4) Hotel front desk personnel are friendly, not particularly... More 

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Morfelden-Walldorf, Germany
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

The room is average. As I write this I'm still at the hotel sitting on the bed...feels way too soft. The lobby smelled foul; like dirty grease. My room rate was outed at $109 per night but they held $150. Apparently the clientele is such that they consider me a thief. I am extremely disappointed. Oh and the rumble from... More 

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Kirk A, General Manager at Courtyard by Marriott San Antonio Airport / North Star Mall, responded to this review

Thank you for your response. We have reviewed your issues and have addressed them accordingly within the hotel. I am very sorry to hear you have cancelled your membership with Marriott as it is an industry wide standard to hold a deposit for incidentals, which is what you experienced at or property. The hold on the credit card is in... More 

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