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Fairfield Inn San Antonio Airport/North Star Mall

2.5 of 5 88 Loop 410 NE, San Antonio, TX 78216
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Fairfield Inn San Antonio Airport/North Star Mall
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Fairfield Inn San Antonio Airport/North Star Mall
Fairfield Inn San Antonio Airport/North Star Mall
Fairfield Inn San Antonio Airport/North Star Mall
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136 reviews from our community

Traveler rating
    41
    42
    32
    15
    6
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38
24
6
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn San Antonio Airport/North Star Mall
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Huntsville, Texas
Top Contributor
104 reviews 104 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 2, 2013

As a Marriott Rewards Platinum Elite member, I stay at Marriott properties a lot, so obviously I mostly like them. This location has standard Fairfield Inn quality, a decent breakfast, and a very friendly staff. All was good, until I asked about the shuttle schedule for Sunday morning. I was told 'the shuttle only runs Monday through Friday, I can... More 

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Texas
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 30, 2013

This is not a 'frills' hotel. It's a nice, clean, friendly, small hotel. It's location and friendly staff make it a great value. The personal go out of their way to make your stay enjoyable. It is hidden, so be sure and watch for hotel sign and turn in---go past restaurant to the back beside the Marriott Courtyard. Beds are... More 

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Chatham, Canada
Top Contributor
125 reviews 125 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed October 26, 2013

We had just stayed in a Fairfield Inn in Austin TX and were dissapointed with this hotel. I desperately needs updating and a really good overhaul. The lobby was more like a 2 star hotel and the furniture in the lobby needs replacing. The minisuite we had needs re-doing. The bed was very tired (no pun intended) and also very... More 

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Saint Augustine, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2013

I enjoyed the hotel, especially the breakfast and the breakfast attendant. She was very nice and even staff was very pleasant all time. the rooms are good size. bathroom are nice. and it is located at a great location , close to mall and airport. so we enjoyed.

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Comfort, Texas
1 review
4 of 5 stars Reviewed October 20, 2013

Could not easily find correct driveway back to hotel. Once there, however, Heather (day), Nora (evening), and Mary Helen (breakfast) really went out of their way to take care of us. Especially appreciate the staff being willing to secure a cab. Both drivers were great. They got us to and from the Riverwalk in a timely fashion. I work nights... More 

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Van, Texas
2 reviews
5 of 5 stars Reviewed October 18, 2013

My wife and I stayed here on business for a week and felt right at home as soon as we walked in the front door. The rooms were priced right and, the service from every staff member was excellent. Definitely a great value.

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Albany, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 17, 2013

We stayed at the Fairfield by the airport for the last night of our 15 day road trip. Nora, at the front desk was wonderful. After checking us in, she said that their driver would pick us up at the rental car place if we were returning our car that night. That saved us from getting up really early to... More 

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Lebanon, Illinois, United States
1 review
5 of 5 stars Reviewed October 14, 2013

The other reviewers are spot on when they said that this is an "older" hotel. However, the staff, especially Heather, made me rate this hotel "excellent." She is very friendly and sincere. She even made us a reservation to Papadeaux. Additionally, when I asked for a Pack 'n Play for my 5-month-old, one of the staff members assembled it and... More 

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Caribbean Key, Florida, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 2, 2013

This is a conveniently located, comfortable, friendly hotel with close access and a free shuttle to San Antonio Airport and to North Star Mall. The staff is very attentive and responsive to the guests. The hotel is clean and has a nice pool and hot tub. The beds are comfortable and our room was quiet, with good AC. Assistant manager... More 

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USA
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2013

This is my 3rd Fairfield hotel stay in San Antonio area,this one is an older building.Im disappointed because I like my hotel to be clean.The carpet is dirty,room smelled of dust.Bathroom is tiny.free parking,free breakfast,one slow elevator serving all floors.First night their fire alarm went off about midnight,called front desk and they said its a false alarm,saw the fire trucks... More 

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GM_FFIS_SA_AIR, General Manager at Fairfield Inn San Antonio Airport/North Star Mall, responded to this review

We appreciate you choosing to stay with us on your trip to San Antonio! We take all feed back in order to improve our hotel and service. We apologize for the fire alarm that went off during your stay. I am sure that you understand that we do our best to prevent this type of situation from occuring, but it... More 

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Additional Information about Fairfield Inn San Antonio Airport/North Star Mall

Address: 88 Loop 410 NE, San Antonio, TX 78216
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn San Antonio Airport/North Star Mall 2.5*
Number of rooms: 120
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Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#7 Green Hotel in San Antonio

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