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All 352 San Antonio hotels

Fairfield Inn San Antonio Airport/North Star Mall

2.5 of 5 Hotel   |   88 Loop 410 NE, San Antonio, TX 78216
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Ranked #126 of 352 hotels in San Antonio
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A recent review
3 of 5 stars reviewed 3 weeks ago
ShannonW3 Hoboken, New Jersey
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131 people have reviewed this hotel

Traveler rating
    40
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    30
    15
    6
See reviews for
37
23
5
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The front desk agent, Ashley made this the absolute worst experience I have ever had with a Marriott property. She behaved in such a unprofessional manner and was extremely rude. As a loyal Marriott customer and former employee she definitely did not display the standards of service expected from Marriott employees. Not only was she incorrect in her rant of... More

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Hoboken, New Jersey
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I originally booked the Courtyard Marriott North Star Mall, but they didn't have any rooms with fridges, & they were having issues with plumbing so they sent me over here and hooked me up with some Marriott points for the inconvenience. The location is great and they will pick you up from the airport and it's about a 3-5 minute... More

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Tampa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Getting to this particular location was a little tricky since I was pulling my car behind a uHaul - but once I was parked, the rest was fantastic! Amanda at the desk was patient with me after a LONG day of trucking from Mobile to San Antonio. She could tell I was exhausted and upgraded me to a much larger... More

Was this review helpful? Yes 1
Harker Heights
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a very nice room on the third floor--an executive suite. King size bed was very comfortable, breakfast was good--had a very sweet lady managing, but no shuttle to the airport on the weekends!??

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Checked in for a couple days with 4 kids and the husband for a weekend mini-vacation. While making reservations we were told that the double queen rooms were all booked and they only had King's available. So we went ahead and booked it because the rates were in our budget. Once we arrived we asked if a king executive suit... More

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Eagle Pass, Texas
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed at the hotel for one night. It was ok ,BUT my kids were not able to get in the first day since it was super dirty. And the next day it was closed for cleaning. So much for them going for a swim. There was a sign saying to go to the pool at the neighbor hotel which... More

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Denver, Colorado
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 1, 2014

Hadn't stayed in a Marriott product in a while and after I woke up to a roach on the extra bed on my last stay at a competitor, I had to make a switch. The front desk staff was energetic and fabulous to work with. When I checked in and out, it was apparent that they liked what they do... More

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Gainesville, Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 21, 2014

I just spent a week at this hotel. After trying the nearby Residence Inn, I expected this property to be equally pleasant. It was definitively worse. Firstly, the noise. What hotel has their dumpsters emptied every other day between 4-6am right outside the guest rooms? It woke me up every time it happened. For whatever reason, the planes also blast... More

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Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed 2 nights and were very satisfied with a nice, clean room and the friendly, accommodating front desk. We booked the room via Priceline just a couple of days prior to check in and got a deeply discounted Express Deal. I called ahead and requested 2 beds, and was told that they would make a note, but couldn't promise... More

Was this review helpful? Yes 2
Smithfield, Virginia
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 10, 2014

With a 5:45 AM flight, we changed our plans and stayed at the airport our last night in San Antonio. Since this was a Marriott property, we figured it would be just fine. First, when we checked in they let us know there was only a shuttle to the airport starting at 5:30 AM!! This should have been on the... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn San Antonio Airport/North Star Mall

Address: 88 Loop 410 NE, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn San Antonio Airport/North Star Mall 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Marriott, Tingo, Priceline, Expedia, BookingOdigeoWL, Hotels.com, Venere and Otel so you can book your Fairfield Inn San Antonio Airport/North Star Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn San Antonio Airport/North Star Mall Hotel San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn

23 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Green Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The Fairfield Inn & Suites San Antonio Airport is conveniently located just 0.5 miles from the airport, close to a shopping mall, boutiques, and restaurants in the Alamo Heights/Northeast San Antonio area. Just off Loop 410, it is convenient to the Riverwalk, Alamo, San Antonio Zoo, Trinity University, and AT&T Arena. Guests will enjoy complimentary high-speed Internet Access and continental breakfast, free parking, an indoor pool and whirlpool, fitness room, and on-site restaurant. ... more   less 
Number of rooms
120

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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