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All 347 San Antonio hotels

Holiday Inn Express San Antonio Airport

2.5 of 5 Motel   |   91 NE Loop 410, San Antonio, TX 78216 (North Central)
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82%
Ranked #102 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
cahaden7 Keller, Texas
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75 people have reviewed this hotel

Traveler rating
    27
    32
    13
    2
    1
See reviews for
18
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Keller, Texas
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the most spotless rooms I have ever stayed in! We had to check out due to my back surgery pain from a very firm bed though. If you don't mind a firm full size bed this is your place! If they got new beds I would defiantly stay again! Quiet! Great location and great price. Front desk people... More

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Fayetteville, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This has to be one of the smallest rooms EVER! It was for our entire family.... Two adults, two school age children and a toddler in his pack-n-play. There was barely room for the pack-n-play! Tiny!!! You hear plenty of noise from the airport ( but it is an airport hotel, so not surprised), the AC was loud, but effective.... More

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Aaron F, Manager at Holiday Inn Express San Antonio Airport, responded to this review

Thank you for your comments above. We will use the information to continue to improve our product and services. I am sorry that your room size did not meet your expectation. We do have larger rooms at the hotel which might have been a better size for the needs of your family. I am sorry that we did not tell... More

Cadillac
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

The staff was especially helpful as my husband is confined to a wheelchair. The room was more than adequate. Their breakfast was tasty, included sausage, bacon and scrambled eggs which was more variety than other hotels we have stayed. They also have a snack time which included tortilla chips, salsa and wine. We definitely would stay there again.

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2 reviews
4 of 5 stars Reviewed February 20, 2014

The staff were without exception helpful pleasant and offered great service. Breakfast was buffet style and adequate, rooms were typical HI Express comfortable practical and clean. Hotel is convenient and central for my purpose, reasonable value for money and a short walk to shopping mall as well as a couple of restaurants. ATM practically on the doorstep and controlled safe... More

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Canton, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 21, 2013

I got there and the alarms were going off on the phones and the CSR was freaking out and calling a bunch of people and she made me stand there and wait instead of checking me in and handling it later. With that said, the staff more than made up for it in the morning with their insanely nice treatment... More

Was this review helpful? Yes 1
Hagerstown, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 4, 2013

I stayed at this hotel from 27 - 31 October 2013 for a business trip. I was assigned to room 414. Upon arriving to my room I was tempted to check out immediately and cancel my reservation. The room was extremely small, the 24 inch high dresser had 2 drawers and the desk did not have a drawer. The hotel... More

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IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport, responded to this review

Dear rdduncan, Thank you for taking the time to express your thoughts and concerns. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance... More

San Antonio, Texas
Top Contributor
93 reviews 93 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 29, 2013

Stayed here just for the weekend, and was very pleased with all the accommodations, and the cleanliness of the room. It had everything needed for a quick getaway. I recommend this hotel to anyone who wants a nice hotel near the airport. This hotel is close to anything you need from Northstar mall to many restaurants and a quick jump... More

Was this review helpful? Yes 1
Salt Lake City, Utah
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 25, 2013

Hotel room and hotel facilities were pretty average. Staff was very helpful however and the airport shuttle was easy / quick to our terminal at 4am. Pool sits kinda in the parking lot with little buffer from noise/people - sorta odd. I would probably stay at one of the other hotels if I ever need another airport hotel in San... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express San Antonio Airport, responded to this review

Dear docgoat, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry we fell below your expectation regarding the airport shuttle. We will look into this point. We are confident the necessary adjustments will be made, in order... More

mom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

Stayed here with our basketball team. Nice place, good breakfast- eggs, sausage, bacon and pancakes. They had problems with the elevator but it was fixed quickly. Only downside was the noise of flushing the toilet. That was the loudest toilet I've ever heard. Plus you can hear the room next to you flush theirs.

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 3, 2013

My family and I flew back in from Puerto Vallarta and decided to stay at this hotel since they had shuttle service and it was close to the airport. This was our last stop before driving back to Houston. When we arrived to check in, I was greeted with the most courteous front desk receptionist (Sabrina). Sabrina offered my entire... More

Was this review helpful? Yes 2

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Additional Information about Holiday Inn Express San Antonio Airport

Also Known As:
Holiday Inn Express San Antonio Airport Hotel
Holiday Inn Express San Antonio Airport Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn
Holiday Inn Express San Antonio
Address: 91 NE Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#102 Luxury Hotel in San Antonio
#102 Top resorts Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express San Antonio Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel San Antonio Airport (SAT) Just one mile from the San Antonio International Airport. The hotel offers complimentary airport shuttle service. (4:00 AM - 11:30 PM) The hotel also offers shuttle service to and from North Star Mall.Whether you're here for business or pleasure this hotel is designed to ensure a comfortable stay. Maintain your exercise regimen in our fitness center. Polish that presentation with our 24-hour business center or our free wireless Internet access. Enjoy a swim in our crystal-clear outdoor pool.We welcome you to relax in the comfortable ambiance of our hotel lobby or enjoy our free Express Start breakfast buffet that features our famous cinnamon rolls, eggs, bacon, omelets, biscuits with gravy and Smart Roast coffee.Our meeting space and hospitality spirit will make your next meeting standout above the rest.Enjoy the kind of sleep you only dream about with our Simply Smart bedding collection featuring triple sheeting so everything you touch is always clean and fresh.Find everything you would expect, and much more at the Holiday Inn Express San Antonio Airport. ... more   less 
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