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Holiday Inn Express San Antonio Airport

2.5 of 5 91 NE Loop 410, San Antonio, TX 78216
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Certificate of Excellence 2014
Holiday Inn Express San Antonio Airport
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Holiday Inn Express San Antonio Airport
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85 reviews from our community

Traveler rating
    30
    35
    16
    3
    1
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21
17
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Upon arrival (midnight) we were greeted by a gentleman which seemed to be the hotel manager. He wasn't rude but seemed very stressed and in a hurry. He said he was the only one there and gave us our key in a very rushed way. Once we entered the room it seemed very outdated but no big deal. Pillows were... More 

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Aaron F, Manager at Holiday Inn Express San Antonio Airport, responded to this review

Thank you very much for your comments Sal H. I am sorry that your experience at our hotel not what you expected. Your comments will help us to re-train our guest service agents as needed so that this experience is not duplicated in the future. Thank you again for your comments. More 

Nashville, TN
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 18, 2014

Good location if you want something close to the airport, service was fine, everything worked. Room was clean if smallish, but I was a party of one, so it didn't matter. Hot breakfast in the morning included in the rate. I got a great rate on hotwire so no complaints.

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Aaron F, General Manager at Holiday Inn Express San Antonio Airport, responded to this review

Thank you for your review. Your comments will help us to continually improve on our service and quality in the future. More 

Bremen, Georgia
2 reviews
4 of 5 stars Reviewed November 12, 2014

Husband and I stayed at this hotel very near the airport while in town to visit family. Very pleased that they still offer smoking-friendly rooms. All staff we encountered were very friendly, knowledgeable, and helpful. We did not get to take advantage of the manager's reception as we were mostly here on the weekend, but the one night we spotted... More 

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Marion, Indiana
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 17, 2014

Stayed at hotel at 91 NE 410 Loop in San Antonio. Room was clean, bathroom small, shower didn't drain so one stood in above ankle deep water, one waste basket, switch on desk lamp didn't work, had to unscrew lightbulb to get it off. Vending machines not available for each floor or convenient. Front desk employees very pleasant and helpful.... More 

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Aaron F, General Manager at Holiday Inn Express San Antonio Airport, responded to this review

Thank you very much for your comments as they will help us improve our attention to detail in our rooms. More 

Whittier
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 25, 2014

I came to San Antonio for work and ended up staying here simply because I like the brand. My first impression was typical hotel nothing special until I saw free BEER. Mon-Thur they have a Manager Reception which entitals a guest 3 free beverages each day. Their selection is bad but cant complain. The rooms are dated and the beds... More 

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San Antonio, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 18, 2014

Great place to stay in San Antonio. Clean, quiet, and centrally located. Breakfast is good. It us difficult to find a nice, pet friendly hotel. This one is great! There is no pet fee and there are plenty of places to walk your pet.

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Houston, Texas
Top Contributor
294 reviews 294 reviews
184 hotel reviews
326 helpful votes 326 helpful votes
3 of 5 stars Reviewed July 30, 2014

I travel to San Antonio about two times per month. I have been staying at the Holiday Inn Express near downtown, but a coworker from out of state was staying at this location so I chose to stay here as well. I stayed here one time before several years ago and was not a fan of the location. Things have... More 

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Aaron F, Manager at Holiday Inn Express San Antonio Airport, responded to this review

Thank you very much for your extensive comments regarding our property. We will be undergoing a multi-million dollar facelift in September of this year which will address all of your concerns. We will be enlarging our lobby area, installing a completely new and modern room package and also enlarging our exercise room. I encourage you to revisit our hotel in... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 2, 2014

It does everything you would expect for a Holiday Inn Express. Good bed. Clean room. Good WiFi. Free breakfast. Decent TV. No complaints. It even has covered, secure car park and is very convenient for the airport.

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Silverdale, Washington
Top Contributor
55 reviews 55 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 4, 2014

Very good Holiday Inn Express. Clean, professional, modern. I will definitely stay here again when I visit San Antonio. The staff was very friendly and helpful. There was a manager's reception in the late afternoon with gratis beer, wine and snacks. Nice.

Was this review helpful? Yes 1
Hartford, Connecticut
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 11, 2014

Visitors to a Holiday Inn Express obviously shouldn't be expecting 5-star accommodations, but I was very pleased with the hotel and the staff during my stay. For starters, the location is great for those wanting to stay close to the airport. It is also a stone's throw from the very nice shopping area of Alamo Quarry Market. There's both a... More 

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Additional Information about Holiday Inn Express San Antonio Airport

Address: 91 NE Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express San Antonio Airport 2.5*
Number of rooms: 154
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Also Known As:
Holiday Inn Express San Antonio Airport Hotel San Antonio
Holiday Inn San Antonio
San Antonio Holiday Inn

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