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Hyatt Place San Antonio Airport/Quarry Market

#118 of 352 Hotels in San Antonio
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7615 Jones Maltberger Rd, San Antonio, TX 78216
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Hyatt Place San Antonio Airport/Quarry Market
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Hyatt Place San Antonio Airport/Quarry Market
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204 reviews from our community

Traveler rating
    59
    72
    43
    14
    16
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68
23
22
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Madison, United States
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The rooms smell musty and moldy - I think it is because the AC units are dirty. It caused allergic reactions for me. I cannot stay there again. The staff was nice and tried to help but I tried two rooms and they were both that way.

Review collected in partnership with Hyatt Hotels

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San Angelo, Texas
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 6 days ago NEW

We go to this hotel many times a year when we visit. The location is convenient. It is close to an outdoor mall, a movie theatre, and restaurants. It is also a short drive to North Star Mall. We always have the warm chocolate cookies there.

Review collected in partnership with Hyatt Hotels

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Contributor
20 reviews 20 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff but not many frills. But then again the price is commiserate with the reduction in room size and other perks. Well located between downtown and the airport and freeway access takes less than one minute. Overall, you get a very clean and comfortable place to sleep at a reasonable price.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Justin L, Thank you for taking to provide us your feedback on Trip Advisor. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place San Antonio Airport hotel. Kindest Regards, Chris Arango More 

Houston, Texas
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked 3 rooms for college graduation at this value based hotel. The hotel is clean and located away from downtown San Antonio near the quary shopping center which has many shops and restaurants. The in room amenieties like shampoo, conditioner and lotion were sparse. The hotel did provide ear plugs on the bed stands so that guests could block... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear JGEBKR, Thank you for taking the time to provide us with your comments on Trip Advisor. I wish to extend a sincere apology for the shortcoming experienced in your guestroom and the breakfast. We truly appreciate the feedback and will use this information to help improve the level of service we offer. The Hyatt Place is a very unique... More 

Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

My team and I stayed for a two week convince. The staff was most attentive, supported our shipping/receiving and they made sure we were comfortable day and night. They offer high quality food around the clock. If you want to know where to visit or grab a bite to eat, they can direct you to the right spot for your... More 

Review collected in partnership with Hyatt Hotels

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Shawn M. Thank you for the wonderful feedback on Trip Advisor. It gives me great pride to read a review like yours to the staff. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place. Kindest Regards, Chris Arango More 

Seattle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff is very friendly, breakfast is better than most hotels in this class. Although I had an issue with the A/C unit, they came and replaced it and it worked perfectly after. I was really impressed with the entire staff.

Review collected in partnership with Hyatt Hotels

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Kirk S, Thank you for taking the time to express your positive feedback regarding Hyatt Place Quarry Market. To read compliments like yours is what I admire most about my position as General Manager. We look forward to the privilege of serving you again soon and we thank you for your business. Sincerest Regards, Chris Arango More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is located close to a lot of shopping, nite life, the airport, and restaurants. The staff service there was great! I enjoyed an appetizer and a few drinks there at the bar. Would definitely stay there again.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Alberto H. Thank for your great review on Trip Advisor. We realize you have many choices when selecting a hotel. Having said that the entire staff here at the Hyatt Place San Antonio Airport would like to thank you for staying with us. Warmest Regards, Chris Arango More 

Houston
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean. Next door to the Quarry Market which has lots of places to eat and shop. There is a spa in the shopping area also. Can even go to the movies. Breakfast was very good and we had lots of choices. Staff was very friendly.

Review collected in partnership with Hyatt Hotels

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear CF07815, Thank you for taking the time to write such a wonderful review on Trip Advisor. There is nothing more I enjoy more than reading a review like yours to the staff, management team, and ownership. We certainly hope to welcome you back soon should your travels bring you back to San Antonio. Kindest Regards, Chris Arango More 

Silver Spring, Maryland
Top Contributor
105 reviews 105 reviews
76 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you like Hyatt Places, this is a like most and that means it is good. Very nice and friendly staff and the rooms are clean, quiet and large. It is close to the airport and as like other Hyatt Places has a good breakfast.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Scott B, Thank you for the recent review on Trip Advisor. Here at the Hyatt Place San Antonio Airport we like to provide our guests a clean comfortable room with service that is second to none. Thank you for making us your hotel of choice during your recent visit and we will look forward to welcoming you back on... More 

McAllen
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very pleased with the customer service that was provided at check-in & check-out. The rooms were very spacious. My granddaughter loved it and said she would like to go back and stay there on our next trip to San Antonio.

Review collected in partnership with Hyatt Hotels

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Blancamcallen, Thank you for taking the time to write such a wonderful review on Trip Advisor. Guest service is our number one priority here, having said that I am glad you and your granddaughter got to experience this first hand. Should your travels bring you back to San Antonio the staff and I would love to welcome you back... More 

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