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Hyatt Place San Antonio Airport/Quarry Market

3.0 of 5 7615 Jones Maltberger Rd, San Antonio, TX 78216
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Hyatt Place San Antonio Airport/Quarry Market
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Hyatt Place San Antonio Airport/Quarry Market
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180 reviews from our community

Traveler rating
    48
    67
    37
    13
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ontheroadagn7
Top Contributor
208 reviews 208 reviews
63 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were hosting a couple of events at a local golf course. The shuttle did run us to the course (in addition to picking us up at the airport) - then it broke down. We had to take a taxi back (they had called one, too but we didn't know it.) The replacement van was very difficult to get into... More 

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Houston, Texas
Top Contributor
54 reviews 54 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed one night at the Hyatt Place while in town for an event. It was easily accessible from the highway, and a comfortable night. The room was larger than we expected. Parking was free. We did not use the free breakfast, but it looked pleasant.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Novacamp, Thank you taking the time to provide us with your feedback on Trip Advisor. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place San Antonio Airport. Kindest Regards, Chris Arango More 

Temecula, California, United States
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Front desk staff was very nice. This was relatively inexpensive yet comfortable and close to downtown. I was surprised at how big the room was, with very generous sitting and TV area with a desk, and fridge.

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Linda G, Thank you for taking the time to write such a wonderful review on Trip Advisor. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place San Antonio Airport hotel. Kindest Regards, Chris Arango More 

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here five nights. We chose it for the location, which is hard to beat--close to the airport and great shopping at the Quarry, plus super-easy access to the best restaurants in town at The Pearl. Compared to some other Hyatt Places we've stayed at, I'd give the interior of this one a slightly below average... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear KLR615, Thank you for the wonderful review on Trip Advisor, it gives me great pride to read reviews from guests that return to our hotel when they visit San Antonio. The hotel staff is very excited about the upcoming renovation planned for this year. Hopefully by your next visit you will see a brand new hotel, one thing we... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Our stay was amazingly wonderful thanks to staff. They were very accommodating. Breakfast had good food and great coffee. Rooms were clean and fresh. Beds are comfortable and showers were awesome. Fridge worked great. No microwave but staffed heated things up for us down stairs in conventional oven. Definitely will stay there again in future. Thank you for making our... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Dablystone, Thank you for your wonderful review on Trip Advisor, our goal here is to provide a clean comfortable hotel while providing service that is second to none. That said it brings me great pleasure to read such a great review to my staff and celebrate on the positive impact we had while you visited San Antonio. Again thank... More 

Manassas, Virginia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 13, 2015

I stayed at this hotel on 1/10 to 1/11/2015. It was nicely located very close to the airport and down the street from the Quarry Market. The room was a bit small as compared to other Hyatts I have stayed in. The food area was small and there was no microwave oven. The breakfast was good, I liked the open... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Serbio_Bombilla, Thank you for taking the time to offer your comments on TripAdvisor. We certainly value any opportunity to listen to our guest comments to help improve our level of service and the amenities the hotel offers. Hyatt as a brand is constantly looking at ways to improve the quality of food offered as well as the variety available... More 

Burlington, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2015

My sis and I stayed here in August 2014 for a weekend. I was lucky enough to tag along on a business trip to Austin and with her free days I wanted to show her a bit of San Antonio. I chose the Hyatt as I had previously stayed at the Hyatt in Fort Worth Stockyards. It didn't start out... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Suzsolo, I would like to thank you for your kind words and feedback on TripAdvisor. Working as a team to offer great customer service is something we take great pride in doing here at the Hyatt Place San Antonio Airport. Our goal here is to ensure that from the moment you walk in till the time you leave the... More 

Pembroke Pines, Florida
Top Contributor
105 reviews 105 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 17, 2014

Close to the airpot, close to a lot of locations to grab a bite, and malls if you just want to walk around and do some shopping. Making Reservation: easy, made on the phone - the representative was very helpful. Checking In: effortless, the staff was very friendly and welcoming. Room: The layout of the room is over all pretty... More 

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear FHackman82, Thank you for taking the time to offer us your feedback on Trip Advisor. I wish to extend our heartfelt apologies for the issues encountered during your visit. Here at the Hyatt Place San Antonio Airport we strive to make each guest experience nothing less than exceptional. We do this by offering a clean room, state of the... More 

London
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 10, 2014

Have stayed here several times over the years always for longer stays. Nothing specific, but the place now feels a bit tired. Time for a spruce up? There is a huge difference between week-ends when the breakfast service is crowded and hectic, and mid-week when things are more sedate.

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Worldwide Webster, Thank you for taking the time to provide us with your feedback on TripAdvisor. I would first like to thank you for your continued patronage here at the HyattPlace San Antonio Airport. I would also like to let you know the hotel will be undergoing a renovation in the early part of 2015. The hotel has enjoyed... More 

Mexico City, Mexico
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 10, 2014

Small, confortable and not too expensive. The place is clean and the rooms are spacious. Even have a small living room in every bedroom. A small simple breakfast is included. But I have to say that the location is unbeatable. 5 min away form the airport (still it's incredibly quiet), 3 min away from Quarry Market, 2 min away from,... More 

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Thierry S, Thank you for your wonderful review on TripAdvisor. We like to consider ourselves your home away from home, we do this by offering a clean comfort hotel with service that is second to none. I would like to offer my apologies for any inconvenience you may have encountered due to the incorrect room type. Let me assure... More 

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Additional Information about Hyatt Place San Antonio Airport/Quarry Market

Address: 7615 Jones Maltberger Rd, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place San Antonio Airport/Quarry Market 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place San Antonio Airport Hotel San Antonio
San Antonio Hyatt
Hyatt San Antonio
Hotel Style:
#8 Green Hotel in San Antonio

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