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Hyatt Place San Antonio Airport/Quarry Market

3.0 of 5 7615 Jones Maltberger Rd, San Antonio, TX 78216
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Hyatt Place San Antonio Airport/Quarry Market
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Hyatt Place San Antonio Airport/Quarry Market
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175 reviews from our community

Traveler rating
    47
    63
    37
    13
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manassas, Virginia
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel on 1/10 to 1/11/2015. It was nicely located very close to the airport and down the street from the Quarry Market. The room was a bit small as compared to other Hyatts I have stayed in. The food area was small and there was no microwave oven. The breakfast was good, I liked the open... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Serbio_Bombilla, Thank you for taking the time to offer your comments on TripAdvisor. We certainly value any opportunity to listen to our guest comments to help improve our level of service and the amenities the hotel offers. Hyatt as a brand is constantly looking at ways to improve the quality of food offered as well as the variety available... More 

Burlington, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My sis and I stayed here in August 2014 for a weekend. I was lucky enough to tag along on a business trip to Austin and with her free days I wanted to show her a bit of San Antonio. I chose the Hyatt as I had previously stayed at the Hyatt in Fort Worth Stockyards. It didn't start out... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Suzsolo, I would like to thank you for your kind words and feedback on TripAdvisor. Working as a team to offer great customer service is something we take great pride in doing here at the Hyatt Place San Antonio Airport. Our goal here is to ensure that from the moment you walk in till the time you leave the... More 

Pembroke Pines, Florida
Top Contributor
96 reviews 96 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 17, 2014

Close to the airpot, close to a lot of locations to grab a bite, and malls if you just want to walk around and do some shopping. Making Reservation: easy, made on the phone - the representative was very helpful. Checking In: effortless, the staff was very friendly and welcoming. Room: The layout of the room is over all pretty... More 

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear FHackman82, Thank you for taking the time to offer us your feedback on Trip Advisor. I wish to extend our heartfelt apologies for the issues encountered during your visit. Here at the Hyatt Place San Antonio Airport we strive to make each guest experience nothing less than exceptional. We do this by offering a clean room, state of the... More 

London
Contributor
20 reviews 20 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 10, 2014

Have stayed here several times over the years always for longer stays. Nothing specific, but the place now feels a bit tired. Time for a spruce up? There is a huge difference between week-ends when the breakfast service is crowded and hectic, and mid-week when things are more sedate.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Worldwide Webster, Thank you for taking the time to provide us with your feedback on TripAdvisor. I would first like to thank you for your continued patronage here at the HyattPlace San Antonio Airport. I would also like to let you know the hotel will be undergoing a renovation in the early part of 2015. The hotel has enjoyed... More 

Mexico City, Mexico
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 10, 2014

Small, confortable and not too expensive. The place is clean and the rooms are spacious. Even have a small living room in every bedroom. A small simple breakfast is included. But I have to say that the location is unbeatable. 5 min away form the airport (still it's incredibly quiet), 3 min away from Quarry Market, 2 min away from,... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Thierry S, Thank you for your wonderful review on TripAdvisor. We like to consider ourselves your home away from home, we do this by offering a clean comfort hotel with service that is second to none. I would like to offer my apologies for any inconvenience you may have encountered due to the incorrect room type. Let me assure... More 

Texarkana, Texas
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2014

We had a problem with our reservations and the way the staff took care of everything was nice and professional. The location is right in the middle of the Quarry shopping district. We had a great quiet sleep in. We recommend this place as an affordable and convenient hotel to stay in San Antonio.

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Bill F Thank you for your wonderful review on Trip Advisor, I will make sure to share your comments with our staff here. We realize you have many choices when selecting a hotel, and we would like to thank you for staying at the Hyatt Place San Antonio Airport hotel. Kindest Regards, Chris Arango More 

Newcastle upon Tyne, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 24, 2014

Our second stay here, the first visit being a year ago. I chose it due to its close location to the venue of an event I was attending at the Quarry Market. The lobby, communal and room were all clean and presentable. The welcome at reception was warm. All in, a pleasant stay. I would definitely stay here again.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear White Buffalo13, A sincere THANK YOU for taking the time to provides us with your positive feedback on Trip Advisor. It’s a fabulous feeling to read positive comments like yours to the team, and to ownership. Thank you for staying at the Hyatt Place San Antonio Airport hotel. We look forward to welcoming you back to the Hyatt Place... More 

Lubbock, Texas
Top Contributor
83 reviews 83 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 10, 2014

Room was clean and cool(we were there in June). It was in a good location close to food and shopping. Easy to get to. Very busy due to wedding parties and a softball tournament. Rooms were not ready when we checked in. Had to wait in a long line. They also had a computer problem. Staff at desk did not... More 

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Sonja M, Thank you for taking the time to provide us with your comments on Trip Advisor. I wish to extend our heartfelt apologies for the issues encountered at check in time. Here at the Hyatt Place San Antonio Airport we strive to make each guest experience nothing less than exceptional. We do this by offering a clean room,... More 

Columbus, TX
Top Contributor
52 reviews 52 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 1, 2014

Stayed overnight at the beginning of a vacation due to a very early morning flight (we live 2 hours away from nearest major airport). Booked Hyatt Place thru Priceline and were able to score great last-minute deal. Service at check-in was attentive - room was cool (it was July!) and ready for us and was very clean. We were able... More 

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear HeritageChic, Thank you for taking the time to write such a wonderful review on Trip Advisor. We know you have many options when selecting a hotel and we would like to thank you for choosing the Hyatt Place San Antonio Airport. Should you travels bring you back to San Antonio we will look forward to welcoming you back to... More 

Austin, Texas
Top Contributor
102 reviews 102 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 30, 2014

Within a mile of the airport, this little hotel has van pickup, free breakfasts, and easy parking. When it is staffed, the workers are terrific--young, fun. What they are not, however, is experienced. We asked for directions: no maps available, and the desk help didn't drive so he couldn't help us. Our room wasn't ready (forever), so they offered us... More 

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Writingprof, Thank you for taking the time to provide us with your comments on Trip Advisor. I will definitely share your comments and feedback with the staff. I would also like to apologize for the areas that we may have fell short during your visit. We will definitely use this experience to help improve the level of service we... More 

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Additional Information about Hyatt Place San Antonio Airport/Quarry Market

Address: 7615 Jones Maltberger Rd, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place San Antonio Airport/Quarry Market 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Expedia, Cheap Tickets, Orbitz, Despegar.com, Hotels.com, BookIt.com, Priceline, TripOnline SA, Booking.com and Tingo so you can book your Hyatt Place San Antonio Airport/Quarry Market reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place San Antonio Airport Hotel San Antonio
San Antonio Hyatt
Hyatt San Antonio
Hotel Style:
#9 Green Hotel in San Antonio

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