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Hyatt Place San Antonio Airport/Quarry Market

#138 of 352 Hotels in San Antonio
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7615 Jones Maltberger Rd, San Antonio, TX 78216
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Hyatt Place San Antonio Airport/Quarry Market
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Hyatt Place San Antonio Airport/Quarry Market
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185 reviews from our community

Traveler rating
    49
    70
    38
    13
    15
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59
22
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
104 reviews 104 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is well located. The breakfast was very good with REAL coffee As an added bonus it is a few blocks from an awesome fitness center that is opened 24x7 and is free. The room was more than ample size and a nice bed. Only downside was lack of any view - but that is suburban San Antonio--

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear BJCtravelin, I wanted to express my sincere THANK YOU for the great review! I am glad to know you are so happy with our accommodations, staff, location, and food. We hope you continue to think of us as your "home away from home" and will return again soon. Thanks again and we look forward to your return! Warmest regards,... More 

Pierre, South Dakota
Top Contributor
69 reviews 69 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently for a family wedding. Except for one instance with one staff member, they ALL bent over backwards to make sure everything was great. The shuttle (although limited in its range) is a god-send. Close to shopping (Quarry Market/Mall). Even had a guitar shop! A few glitches: we arrived and had booked a single king room, and a... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Spearchuck, Thank you for the wonderful review! It makes me very proud to hear when my team "bends over backwards" for our valued guests. I'm sorry to hear that you had one incident that flawed your overall excellent experience but relieved that the others made up for it. We appreciate your business and invite you to return again! Our... More 

Houston, Texas
Top Contributor
122 reviews 122 reviews
57 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

I have visited this hotel many times since it opened and have left positive reviews in the past. My most recent stay prompted another review, in that time and success of this property have taken its toll, and Hyatt needs to invest some money for an update. . . soon. As I stated, I have had many visits here that... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Olent, Thank you for taking the time to give us another great review. As the hotel General Manager, I truly appreciate your feedback and personally wish to validate your concerns. I assure you that your comments will be shared with our management company. We appreciate your loyalty to the hotel and hope that our service and the staff are... More 

waco, texas
Top Contributor
62 reviews 62 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our go-to hotel in San Antonio because of its central location and quiet environment. The staff is always courteous and greets us as we enter and exit the property. The breakfast is great although the lobby area can be a bit congested during this busy time. The rooms are clean and I love that they provide earplugs next... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear 4familytravelers66, Thank you for taking the time to provide us with your comments on Trip Advisor. Here at the Hyatt Place San Antonio Airport we strive to make each guest experience nothing less than exceptional. We do this by offering a clean room, state of the art amenities, and customer service that is second to none. We realize you... More 

Floyds Knobs, Indiana
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here starting 3/4 will check out in 2 days. Nice, convenient location just a hop from downtown and in a decent neighborhood. Staff very eager to please. There were state basketball tournaments in town, so we were a little concerned that a team was staying here. But the staff made sure that the complimentary breakfast was replenished frequently. I... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Sn00ksmama, Thank for taking the time to write such a wonderful review on Trip Advisor. It brings me great pride to read a review like yours to my staff. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place Airport. Kindest Regards, Chris Arango More 

ontheroadagn7
Top Contributor
223 reviews 223 reviews
69 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were hosting a couple of events at a local golf course. The shuttle did run us to the course (in addition to picking us up at the airport) - then it broke down. We had to take a taxi back (they had called one, too but we didn't know it.) The replacement van was very difficult to get into... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Ontheroadagn7, Thank you for taking the time to rate your recent experience at Hyatt Place San Antonio Airport. I wish to express my sincerest apologies and assurance that what you experienced was the exception to the norm. I can offer no excuse or explanation – only my heartfelt apologies and invitation to return. Please contact me personally when your... More 

Houston, Texas
Top Contributor
55 reviews 55 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night at the Hyatt Place while in town for an event. It was easily accessible from the highway, and a comfortable night. The room was larger than we expected. Parking was free. We did not use the free breakfast, but it looked pleasant.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Novacamp, Thank you taking the time to provide us with your feedback on Trip Advisor. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place San Antonio Airport. Kindest Regards, Chris Arango More 

Temecula, California, United States
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

Front desk staff was very nice. This was relatively inexpensive yet comfortable and close to downtown. I was surprised at how big the room was, with very generous sitting and TV area with a desk, and fridge.

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Linda G, Thank you for taking the time to write such a wonderful review on Trip Advisor. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the Hyatt Place San Antonio Airport hotel. Kindest Regards, Chris Arango More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2015

My husband and I stayed here five nights. We chose it for the location, which is hard to beat--close to the airport and great shopping at the Quarry, plus super-easy access to the best restaurants in town at The Pearl. Compared to some other Hyatt Places we've stayed at, I'd give the interior of this one a slightly below average... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear KLR615, Thank you for the wonderful review on Trip Advisor, it gives me great pride to read reviews from guests that return to our hotel when they visit San Antonio. The hotel staff is very excited about the upcoming renovation planned for this year. Hopefully by your next visit you will see a brand new hotel, one thing we... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed January 26, 2015

Our stay was amazingly wonderful thanks to staff. They were very accommodating. Breakfast had good food and great coffee. Rooms were clean and fresh. Beds are comfortable and showers were awesome. Fridge worked great. No microwave but staffed heated things up for us down stairs in conventional oven. Definitely will stay there again in future. Thank you for making our... More 

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport/Quarry Market, responded to this review

Dear Dablystone, Thank you for your wonderful review on Trip Advisor, our goal here is to provide a clean comfortable hotel while providing service that is second to none. That said it brings me great pleasure to read such a great review to my staff and celebrate on the positive impact we had while you visited San Antonio. Again thank... More 

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