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All 353 San Antonio hotels

Hyatt Place San Antonio Airport

3.0 of 5 Hotel   |   7615 Jones Maltberger Rd, San Antonio, TX 78216 (North Central)
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Ranked #150 of 353 Hotels in San Antonio
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A recent review
4 of 5 stars reviewed 4 weeks ago
JPitre Houston, Texas
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164 reviews from our community

Traveler rating
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    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice for business travel, conveniently located to San Antonio International Airport. The hotel is new and very clean, nice breakfast buffet, there is a bar for afterwork cocktails if this is your desire. Would stay again.

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear JPitre, Thank you for your wonderful comments on Trip Advisor, I am truly pleased that you enjoyed your experience here at the HyattPlace San Antonio Airport. Should your travels bring you back to San Antonio we will look forward to welcoming you back to the HyattPlace San Antonio Airport Hotel. Kindest Regards Chris Arango More

Pasadena, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Stayed here for 2 nights from August 14-17. The main thing that attracted me to the hotel was the price and it being close to all of the attractions (about 10 minutes away from the Riverwalk). After reading a few reviews I was a bit concerned, but as soon as we arrived at the hotel we had a feeling that... More

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Steven D, I would like to thank you for the wonderful review you wrote on Trip Advisor. It brings me great joy to read comments like yours and to know we made a lasting impression on you. Should you travels bring you back to San Antonio we look forward to welcoming you back to the Hyatt Place San Antonio... More

Princeton, New Jersey
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 12, 2014

About a mile from San Antonio Airport, this is the ideal place to stay especially if you are coming in late at night. Clean friendly, with spacious rooms, it's not a 5 star hotel but it will get you a good nights sleeep. Family Friendly.

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear MajorMom, I would like to thank you for taking the time to write such a wonderful review on Trip Advisor. I truly enjoy reading comments like yours to our staff and to ownership. Should your travels bring you back to San Antonio we would certainly like to welcome you back to the Hyatt Place San Antonio Airport Hotel. Kindest... More

Sugar Land, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed at this Hyatt for one night and that was enough. Was in town visiting a college and Hyatt Place was on the college list of places to stay. The Hyatt Place was VERY close to the college we visited which was nice. I am a Diamond member with Hyatt and had asked for a high floor away from the... More

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Tennismom01, Thank you for taking the time to offer us your comments on Trip Advisor. I would like to first apologize for the inconveniece you encountered with your room requests. Each and everyone of our hotel guests are very important to the hotel and your experience here good or bad dictates the success of the hotel. We especially hold... More

Washington, DC
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 11, 2014

I am a Diamond member. I called the day before and was promised two connecting rooms due to minor children. Upon arrival I was told there was a mistake and they couldn't honor the block as someone had given those rooms away but they were happy to give me a movie or something from the snack bar. Also, the rooms... More

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Chuckus1, Thank you for taking the time to provide us with your comments on Trip Advisor. I wish to extend a sincere apology for the shortcoming experienced and truly appreciate the feedback. The Hyatt Place is a very unique brand that set us apart from other more tranditional hotels from our 24 food service to our guest room amenities.... More

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 5, 2014

Booked this hotel initially for what ended up being a one week stay in San Antonio. I've stayed at a few Hyatt Place locations and found the staff to be friendly here but, the accommodations lacking and out of date- the elevator was broken and I walked up and down five flts of stairs twice almost giving my already stressed... More

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Tripguru43, Thank you for taking the time to provide us with your comments on TripAdvisor. I regret that you left the hotel with a less than exceptional experience one would expect from a Hyatt Place property. Due to a very wonderful roll out when the hotel was opened the hotel has been very busy with guests that have stayed... More

Contributor
20 reviews 20 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

We arrived on a Thursday and we greeted and well taken care of by Alex. We were even able to change rooms to get one with a bathtub (easier with kids) which was no problem for Alex to handle. The breakfast was pretty decent, gravy for biscuits was a little watery. They also ran out of plates by 8am one... More

Was this review helpful? Yes 1
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Mattnang2003, Thank you for taking the time to offer your feedback on Trip Advisor. Great guest service is something we pride ourselves on, so I am deeply disappointed that you encountered a less than pleasant experience at check out. I would like to let you know that what you experienced was the exception and not the norm here at... More

Ft. Worth, Texas
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 19, 2014

I've stayed at many Hyatt's before so on a business trip I decided to try this hotel out which is located quite close to the Quarry. The Quarry itself is a metropolis of shops and restaurants and you'll find just about every franchise and non-franchise restaurant brand there. The Quarry golf course is also located close by and I was... More

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HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear JBSJP, Thank you for taking the time to rate your experience. We value your feedback for we can only learn by listening to our guests. I regret that we failed in delivering the service you have come to expect from a Hyatt Place property. Please know that what you encountered was an isolated event and not the norm here... More

San Angelo, Texas
1 review
5 of 5 stars Reviewed May 12, 2014

My family stayed at this hotel during a weekend trip to San Antonio. My sister is a regular customer at the Hyatt Place hotel. I ended up staying at the hotel while my family attended to appointments. The staff went out of their way to ensure that our stay was exceptional. Each time I saw the staff they asked how... More

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Steven G. Thank you for offering such wonderful comments on Trip Advisor. I will make sure to recognize the employees you encountered that made your stay more memorable. One thing we talk about here at the hotel is that service is the only thing that will truly set us apart from our competitors. When I read comments like your... More

Alpine, Texas
1 review
3 of 5 stars Reviewed May 7, 2014

This is the second time I have stayed at this hotel. The first time everything went well. I travel on business and am state tax exempt. I turned in my form the day before I checked out and when I received my invoice the next morning the state tax plus a mysterious food charge was included. I brought this to... More

Was this review helpful? Yes
HyattQuarryAP, General Manager at Hyatt Place San Antonio Airport, responded to this review

Dear Rachel C Thank you for taking the time to rate your experience on Trip Advisor. We value your feedback for we can only learn by listening to our guests. I regret that we failed in delivering the service you have come to expect from a Hyatt Place property. Please know that what you encountered was an isolated event and... More

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Additional Information about Hyatt Place San Antonio Airport

Address: 7615 Jones Maltberger Rd, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place San Antonio Airport 3*
Number of rooms: 128
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Also Known As:
Hyatt Place San Antonio Airport Hotel San Antonio
San Antonio Hyatt
Hyatt San Antonio

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