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All 351 San Antonio hotels

Residence Inn San Antonio Airport

3.0 of 5 Hotel   |   1014 NE Loop 410, San Antonio, TX 78209 (Oak Park / Northwood)
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  • Overview
  • Reviews (88)
  • Photos (36)
  • Amenities
  • Q&A
  • Room tips (19)
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88 people have reviewed this hotel

Traveler rating
    33
    29
    13
    7
    6
See reviews for
30
8
5
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
3 of 5 stars Reviewed 4 days ago NEW

First time staying at a Residence Inn. I normally stay at the Hilton or sister hotel. My room is one of the newly renovated suite of rooms - very nice and spacious. Kitchenette with a full size refrigerator w/ice maker, two burners, microwave, and dish washer. Their free wireless internet is left to be desired. If you want more speed,... More

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Please accept our apologies that our internet was not what you had expected. We recently received upgraded internet speed along with additional bandwidth. I will research further to see if there are issues we are unaware of with the particular room you stayed in. Thank you so much for bringing this to our attention. I am glad you otherwise had... More

Stuttgart,Germany
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the hotel for some month while we were moving to San Antonio. The staff we're very inviting and went beyond normal to ensure we had a great stay. The size of the kitchen is good size for a hotel. We also had our dog with us and the housekeeping staff were terrific about cleaning with the dog... More

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We truly appreciate you taking the time to write a review of our hotel. We enjoyed having you as are guest and hope you have settled into your new home in San Antonio. Remember to stop by! More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Recently I had a very extended stay at this hotel. I can honestly say it was the next best thing to being home. The staff here is beyond excellent. Everyone from Susan and Matt, the GM and asst. GM to Queenie and Flo (who probably makes the world's best pasta sauce) and Jimmy and the rest of the staff. It... More

Was this review helpful? Yes 1
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

It was a pleasure serving you! Thanks for taking time out of your busy day to write a review, we are happy you enjoyed your time with us and I will be sure to pass on your comments to my staff. More

Austin, Texas
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The best part of our stay was the staff. This seems to be an older property and the elevator was not that great to me - very slow. But I give this hotel a good rating because of the staff. Everyone we encountered was very friendly and helpful, especially the maintenance man and the morning staff in the breakfast area.... More

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Our main job at the hotel is to make sure every guest is made to feel like they are in their home away from home. We are thrilled this was the case for you. Thank you so much for staying with us and taking the time to write and let everyone know about it. We look forward to making you... More

FORT POLK
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Spent 10 days while training in San Antonio and was constantly impressed with the cordiality and professionalism demonstrated to us by ALL - they are quite an impressive team. Thank you Dr. and Mrs. B

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Truly appreciate your kind words and no one is happier than we are when we read comments like yours. Thanks for staying with us and hope to see you again soon!? More

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2.5 weeks for military training during July 2014. I was blown away by the personal touches. The hotel itself is clean, rooms are spacious, internet is fairly dependable. Pool area is nice. Location is okay, with a few restaurants within walking distance (Barn Door, Chester's right next door, Taco pallenque and the smoke shack) and even an... More

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

It is comments like yours that brighten my staff’s day and this was achieved this morning when I read your comments to them. We really appreciate your business and our happy we made you a Residence Inn guest for life. We look forward to welcoming you back again soon. More

Woodville, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I have stayed at Residence Inns all across the country, and this one has the worst food. They actually had a caterer one night, but we had to purchase it. It's only available 3 nights a week, instead of the typical 4.

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Your comments whether good or bad are appreciated and I am saddened that you thought the food was bad, I will presume you are talking about our Food Truck that visited last month. This is a new event that will be happening approximately once or twice every other month with a different food truck and offering each time. Our evening... More

Santo Domingo, Dominican Republic
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 3 weeks ago

on my prior attempt to stay at this hotel, I had reservation but was told they were over booked (and I am a Platinum member, but it does not matter). So in the past years, I HAD success staying here, but that's the past. Because of my past issues, I thought I would be smart, email the hotel prior to... More

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

I am so sorry to hear of your issues at our hotel. We are very grateful and appreciative of our loyal Marriott Rewards members. We take all feedback seriously and sincerely regret that we did not meet all your expectations. More

Palmyra, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel has become family as we have been here on and off, every 2 weeks for 4 months. The staff is so friendly and helpful, and really take care of you. I was ill for a week and they checked up on me and still ask how I'm feeling. The breakfast will never leave you hungry.

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We LOVE to hear how someone felt like they were part of a family staying here. Thank you so much for your kind words and picking us as your place to stay during your long trip. Hope to see you again soon. More

Texas
Top Contributor
81 reviews 81 reviews
51 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 14, 2014

Stayed here with family over the weekend. I will first say that every employee that we encountered was gracious and nothing but the best! The only problem is...that's about the only thing positive that I can come up with. The negatives: The property is an older Residence Inn. Probably one of the originals. It is separated into three building, so... More

Was this review helpful? Yes 2
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you for taking the time to write a review on our hotel. I am so thrilled that my staff was gracious and your room was clean, at least we got the basics right! I am so sorry that you feel the hotels quality of product provided was not up to Marriotts standard. My apologies your stay was only average... More

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Additional Information about Residence Inn San Antonio Airport

Address: 1014 NE Loop 410, San Antonio, TX 78209
Phone Number:
Location: United States > Texas > San Antonio > Oak Park / Northwood , Uptown Broadway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Airport 3*
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Also Known As:
Residence Inn San Antonio Airport Hotel San Antonio
San Antonio Residence Inn

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#91 Business Hotel in San Antonio
Hotel Class
Number of rooms
120

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