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All 347 San Antonio hotels

Residence Inn San Antonio Airport

3.0 of 5 Hotel   |   1014 NE Loop 410, San Antonio, TX 78209 (Oak Park / Northwood)
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Ranked #130 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 2 days ago
LaShandra W Mansfield, Texas
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72 people have reviewed this hotel

Traveler rating
    25
    27
    10
    4
    6
See reviews for
28
7
3
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Mansfield, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at this hotel during a rescent business trip. The hotel can use some upgrading as the cabinets look very outdated. The bed was really comfortable and I enjoyed the hot showers. The breakfast was very good each morning and offered a variety of food choices daily. I also like that they have a little social hour in the... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Brief but very pleasant stay. The employee who checked us in was very attentive and nice to work with. She gave us nice suggestions on where to visit, places to park and where to dine. They also offered an early shuttle to the airport.

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1 review
3 of 5 stars Reviewed 2 weeks ago

Staff were very professional. The breakfast minute need to change. Recommend using real egg/fresh egg. Recommend buying a more updated/better frying pan for the room kitchen. The chiefs were very professional. May need professional training from time to time. Thanks

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you for sharing your comments with us and for the feedback on breakfast. We recently added boiled eggs to our buffet due to customer requests so we do appreciate the feedback. Hope to see you again soon. More

Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was here for a short family trip to see family. I am a platinum elite member and reserved a one bedroom. I called ahead and spoke to Pat who answered all my questions. I was lucky to get her again when I checked in. She noticed that I was elite member and upgraded me to a two bedroom. I travel... More

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Please accept my apologies that the issue with your smoke alarm did not get fixed in a timely manner. We have a standard 15 minute timeframe in which to respond to guest issues and it appears I need to do some additional training with my staff. This iwll be completed. Overall I am glad you enjoyed your stay and next... More

Bridgeville
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 3 nights and it was terrible. Let me go chronologically, I work for business and am Platimum Elite with Marriott. I have over 200+ nights a year I stay at hotels. As a business professional, I just want a nice place to work and a clean area. The front desk receptionist, Pat, took forever... More

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you for expressing your concerns about your stay here with us, no one is more disappointed than we are when we fail to provide quality in both service and products that people have come to expect from Marriott. I was not made aware of your concerns and certainly see them as training opportunities for my staff which I can... More

Grand Bend, Canada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 17, 2014

We stayed here for a weekend while visiting San Antonio. It is out by the airport but with the ring roads it is very easy to get downtown and all the attractions. Parking and driving in downtown is a zoo and totally frustrating. We parked a couple of blocks from the centre and walked in. The Inn has controlled access... More

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

No one is more thrilled than we are when we receive positive feedback about a guests stay. Thank you so much for sharing your comments with us and other travellers and we look forward to welcoming you back again, hopefully sometime soon. More

Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2014

Love it! The whole hotel is clean and spacious. The staff is nice and welcoming. Even suggested the BEST Mexican food restaurant to me. Do yourself a favor and stay just a little bit further from the airport and stay here! The burger place next door is great and the overall experience is worth it.

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

The staff here at the Residence Inn San Antonio Airport were delighted to read your comments, thank you so much for sharing them. Glad you enjoyed the food options also! More

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

The hotel is close to lots of restaurants and right off the freeway. The staff was very pleasant. This hotel has social hours on certain days of the week, very good for business travelers. I will stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

My staff were thrilled by your comments, shared with them this morning in our morning meeting. Thank you so much and hope to see you again soon. More

San Angelo, Texas
1 review
5 of 5 stars Reviewed February 19, 2014

I booked this hotel for a weekend getaway. It was close to several major highways and close to the events I planned for the weekend. Incredible service. Excellent location! Cleanliness and numerous amenities! Love the fact it had its own kitchen-- so if I was tired of eating out, I could cook my favorite things! A cozy home away from... More

Review collected in partnership with this hotel

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We love to hear positive comments and nothing makes us happier than when a guest has enjoyed their time with us. Many thanks my staff enjoyed reading your review. See you next time! More

Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2014

I stayed for two weeks while on crutches and the staff was amazing. They are all about customer service. Besides breakfast every day, they also serve dinner Monday through Wednesday. I will be back next time I have business in San Antonio.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you so much for your wonderful review, we enjoyed having you stay with us as well. Please do come back and stay with us when your travels bring you back to San Antonio. More

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Additional Information about Residence Inn San Antonio Airport

Also Known As:
Residence Inn San Antonio Airport Hotel
Residence Inn San Antonio Airport Hotel San Antonio
Residence Inn San Antonio
San Antonio Residence Inn
Address: 1014 NE Loop 410, San Antonio, TX 78209
Phone Number:
Location: United States > Texas > San Antonio > Oak Park / Northwood , Uptown Broadway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #130 of 347 hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Airport 3*
Reservation Options:
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