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Residence Inn San Antonio Airport

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1014 NE Loop 410, San Antonio, TX 78209
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1 room 1 adult
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Residence Inn San Antonio Airport
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114 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The evening of 19 January I had to rush to San Antonio for an impromptu 1 day meeting and I relied on my old tried and true brand the Residence Inn, it did not fail! The hotel has a surprisingly secluded feel with a contained court yard even though it's right next to a very busy highway. The cherry on... More 

Helpful?
Thank GypsyTraveler1151
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

When we provide service so memorable our guests feel compelled to tell stories about it we know we have done our job right! Thank you, Jackie was thrilled to see her name on Trip Advisor! We hope to welcome you again to San Antonio should you have any last minute meetings! More 

Hampton Roads
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in the bustling center of San Antonio, close to the airport and on a busy road. Once you go past the first building and head into the courtyard, you would never know is was in the middle of all that. We had a 2 bedroom suite and had a lovely time staying all together, but having... More 

Helpful?
Thank Tabbrider
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

I cannot begin to express how much we appreciate your comments about your stay here with us. I will ensure my breakfast attendant gets some special recognition. Thank you for taking the time to write and we look forward to welcoming you again soon. More 

Where ever my 18 wheels roll
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

Came to visit my daughter, while she is stateside for training. We froze in the room until we located the thermostat. Room was nice, breakfast was great, we didn't attend the evening get together the hotel sponsors. I'm truly surprised by how quiet the rooms and buildings are considering the location between the interstate and hotel. Great beds, fluffy pillows... More 

Helpful?
Thank USXNan
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

My team and I truly appreciate your kind words about the hotel. Sorry you froze! I will make sure to let my team know to make changes to our AC temperatures as the cooler weather rolls in. More 

Miami, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2015

We just spent four days at this Residence Inn to celebrate my wife's 70th birthday. We had two (2) bedroom suites so that our family could all hang out together. The entire staff was welcoming and did everything to make our visit special. There are two people who stand out and who we would like to thank personally. Pat, at... More 

Helpful?
Thank Robert G
Camden, Maine
Level Contributor
3 reviews
4 of 5 stars Reviewed October 21, 2015

Nice interior courtyard for gathering, swimming, or even eating breakfast. Suites make longer stays comfortable with full kitchen. Hot breakfast better than others in this class- prefer less assertiveness of breakfast staff but that may just be me! Front desk staff very helpful and pleasant.

Helpful?
Thank Laurent240
Ferriday, Louisiana, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 15, 2015

I stayed at this hotel for 3 weeks in September for business, and I have to say that the staff are what makes everything so great. Overall, I thought the rooms were average for a Residence Inn. They could use some updating, and being that I stayed with a large group I saw that they were doing upgrades to the... More 

Helpful?
Thank Rachael Z
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

My staff and I truly appreciate your comments on the hotel and thank you greatly for taking the time to let other travellers know about your experience here with us. We hope to welcome you to San Antonio and your home away from home again soon. More 

Tallahassee
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 11, 2015

I would guess that 3 of 4 of the rooms have fine, white surface mold from high humidity. Posters over a year ago mentioned it too. I rated it higher because they always move me to a cleaner room when available. The staff is very nice. The location is ideal compared to the airport, and getting around. The courtyard and... More 

Helpful?
Thank Dujuneau
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

I am pleased that we were able to accomodate you in a different room and I apologize that your first room was not up to Marriott standards. On a more positive note I am pleased that the staff and the location were ideal for you. More 

Horizon City, Texas
Level Contributor
6 reviews
5 of 5 stars Reviewed September 30, 2015

Fabulous gatehouse staff. I was here on business for 2 weeks and Maribel did everything she could to make my group of 31 coworkers feel at home. Maribel made a wonderful impact on our stay! The room was very spacious and accommodating.

Helpful?
Thank bri_zee82
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you so much for your kind words regarding your stay here with us. My staff especially Maribel were thrilled to read your review. We look forward to welcoming you back to San Antonio again should your travels bring you this way. More 

Salt Lake City, UT
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

I had a good stay at this hotel. I was there for 4 nights and can't complain about the hotel itself. Sure, it's older and needs a remodel, as many other reviewers have pointed out. But that didn't make the stay less comfortable for me. Let me tell you the cons: - The street outside this hotel is terrible (driving... More 

Helpful?
Thank Jacones
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

21 Hotel reviews!! You are on fire!! Thank you for providing your review of the hotel, my staff and I truly appreciate both the bad and the good! Safe travels! More 

Waynesville, Missouri
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 16, 2015

I lived here for 21 days while on a business trip. The location was central to everywhere I needed to go. My room was clean, spacious and whenever I had an issue it was addressed immediately. Free breakfast, wi-fi, and evening eats/get togethers are a plus. I want to mention Pat who worked at the front desk. She was extremely... More 

Helpful?
Thank DJonamission
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Pat was thrilled to see she was world wide wide web famous!! Ensuring our guests have a pleasant stay with us is our number one goal and I am pleased we reached it with you. We hope to see you again soon. Safe travels and thank you. More 

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