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All 352 San Antonio hotels

Residence Inn San Antonio Airport

3.0 of 5 Hotel   |   1014 NE Loop 410, San Antonio, TX 78209 (Oak Park / Northwood)
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Residence Inn San Antonio Airport
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Ranked #103 of 352 Hotels in San Antonio
A recent review
5 of 5 stars reviewed 2 weeks ago
rob k Washington DC, District of Columbia
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94 reviews from our community

Traveler rating
    38
    29
    12
    8
    7
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33
8
5
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 weeks ago

Flat out the best customer service from top to bottom! The staff in the morning cooking breakfast is amazing, the staff cooking in the evening are great, the front desk is awesome, and even the maintenance staff stop and talk to you and ask how you like your room and if there is something wrong I bet they would stop... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Your comments have made our day, thank you so much for sharing them not only with us but with others. We appreciate you staying with us and hope you can make it out to see us again soon. More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We spent 7 nights with Residence Inn San Antonio airport during recurrent flight training at Flight Safety. The two bedroom suite was perfect for our young family of six. Our highlights were the staff attitude from the desk to he breakfast to the shuttle drivers. A super can do attitude. The hot tub was hot except when unsupervised children hit... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We really appreciate the kind comments you posted about our hotel for the world to see! It was our pleasure serving you and your family and we hope to have the opportunity again soon should your travels bring you to San Antonio. More 

1 review
5 of 5 stars Reviewed November 20, 2014 via mobile

I was a guest for 2 months and I am unable to fully explain how awesome the staff are at this Hotel (The front desk staff, the maintenance staff, housekeeping). The two ladies that always cooked our meals for breakfast and dinner were probably my favorite two staff members. I was here traveling with the military and the management and... More 

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Rockport, Texas
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

Nice rooms, friendly staff, very clean. On the Wednesday night we were there, they had a bratwurst cookout by the pool with beer and wine available. Only negative is the unsafe exit from 410 Loop North westbound. don't try to execute a sharp right turn to enter the hotel's driveway - too much traffic on the frontage road and possible... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We appreciate your comments and your advice on the exit off the freeway to the hotel. I will ensure those associates mentioned get an extra pat on the back. We hope to see you again soon should your travels bring you this way. More 

Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 27, 2014

This is my second night at this hotel & I just can't believe the smell in this room. Musty doesn't begin to cover it & I don't understand how it can be more humid inside than out. I travel 3 out of 4 weeks a month, have stayed at many Marriot hotels, & prefer Residence Inn so this is a... More 

Was this review helpful? Yes 2
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Thank you for taking the time to write a review. Your comments are very important to us and I appreciated the opportunity to address the issue with you personally while still a guest of the hotel. I have addressed your comments and issues with my staff and we have a plan of action to ensure they do not happen again... More 

Houston, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 11, 2014

This Residence Inn is actually not bad for the price. Is evident the building is a bit old but well kept and clean. Only stayed for one night and it was very quiet. I didn't like the fact that I requested a roll-away bed almost a month in advanced, still asked for it on the day of check in, but... More 

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Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

My sincerest apologies that your stay with us was not what you have come to expect from Marriott. It appears we had a number of service failures that I can assure you will be addressed. Please accept my apologies and feel free to call me at the hotel if you wish to discuss further. More 

Key West, Florida
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 31, 2014

I have been at the Residence Inn for the better part of the summer. I am very happy with the comfort and homey feeling of this hotel. The grounds are kept very clean, and Micheyla with the housekeeping department has kept my room so fresh and nice ;) Maribelle is always a friendly face and does a wonderful job with... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

What wonderful comments. Thank you so much for sharing them. It is our pleasure to serve you and I am glad we made your stay a memorable one. More 

1 review
3 of 5 stars Reviewed July 24, 2014

First time staying at a Residence Inn. I normally stay at the Hilton or sister hotel. My room is one of the newly renovated suite of rooms - very nice and spacious. Kitchenette with a full size refrigerator w/ice maker, two burners, microwave, and dish washer. Their free wireless internet is left to be desired. If you want more speed,... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

Please accept our apologies that our internet was not what you had expected. We recently received upgraded internet speed along with additional bandwidth. I will research further to see if there are issues we are unaware of with the particular room you stayed in. Thank you so much for bringing this to our attention. I am glad you otherwise had... More 

Stuttgart,Germany
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed in the hotel for some month while we were moving to San Antonio. The staff we're very inviting and went beyond normal to ensure we had a great stay. The size of the kitchen is good size for a hotel. We also had our dog with us and the housekeeping staff were terrific about cleaning with the dog... More 

Was this review helpful? Yes
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

We truly appreciate you taking the time to write a review of our hotel. We enjoyed having you as are guest and hope you have settled into your new home in San Antonio. Remember to stop by! More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Recently I had a very extended stay at this hotel. I can honestly say it was the next best thing to being home. The staff here is beyond excellent. Everyone from Susan and Matt, the GM and asst. GM to Queenie and Flo (who probably makes the world's best pasta sauce) and Jimmy and the rest of the staff. It... More 

Was this review helpful? Yes 1
Genaralmanager19, General Manager at Residence Inn San Antonio Airport, responded to this review

It was a pleasure serving you! Thanks for taking time out of your busy day to write a review, we are happy you enjoyed your time with us and I will be sure to pass on your comments to my staff. More 

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Additional Information about Residence Inn San Antonio Airport

Address: 1014 NE Loop 410, San Antonio, TX 78209
Location: United States > Texas > San Antonio > Oak Park / Northwood , Uptown Broadway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Airport 3*
Number of rooms: 120
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Also Known As:
Residence Inn San Antonio Airport Hotel San Antonio
San Antonio Residence Inn
Hotel Style:
#79 Business Hotel in San Antonio

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