We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Alamo Suites

Certificate of Excellence
Hotel website
Hotel deals
1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Special Offer
Get up to 20% off
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
BEST WESTERN Alamo Suites
Professional photos View all
Browse nearby
BEST WESTERN Alamo Suites
Share an Experience

277 reviews from our community

Traveler rating
    103
    98
    50
    11
    15
See reviews for
105
74
9
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (71)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (66)
All months
Burnet, Texas
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Staff and service was wonderful. Hotel needs a good cleaning. Ac wasn't working in dining and fitness area, which they stated would be fixed within the next week. Hmmmm!! There was a paint crew working while we were there so I think the maintenance was scheduled...we just happened to be there before it was pristine...hopefully that is the case.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We greatly appreciate your feedback. I sincerely apologize regarding the air condition issue as two of our main AC units went out and was on order to come in. We have resolved the issues. Thank you for your patience and understanding. If you have a moment please contact me directly if you have any further questions. More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Overall our stay was an unpleasant one. We did not feel safe or comfortable while at the hotel. The room was not cleaned well or maintained well. The staff was pleasant, besides Janice who was rude and is apparently the front desk manager. Our issues were not addressed even after the staff was made aware of them. We received a... More 

Was this review helpful? Yes
Desoto, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Best Western Alamo Suites for several years and will continue to stay there when we are in San Antonio. The rooms are very clean and comfortable and the manager and staff go above and beyond to see that we have an enjoyable stay. We highly recommend this Best Western Inn.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your repeat business. We love to see our guest happy and will let our staff know how they did. I look forward to seeing you all soon when you are back in San Antonio. Happy Travels!! More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good place to stay. I would definitely stay there again. Large, comfortable rooms. Healthy breakfast (including fresh fruit). Useful faciities. Caring, helpful staff. Excellent value at time of booking (but book early).

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback. I will relay to my staff on a job well done. I hope that your trip to San Antonio was an eventful one and hope to see you back soon. More 

Bovey Tracey, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was fine but spoilt by details 1. Wifi was unusable in our room. 2. Breakfast was unexciting but the breakfast room was way too small for the size of the hotel and the number of rooms 3. The location was not in a good part of town with no restaurants nearby unless McDonalds is considered one. We didn't... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback, I apologize for the inconvenience you encountered with the wifi and breakfast. We hope that you enjoyed San Antonio and all that it had to offer. Happy Travels! More 

Sedona, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Great hotel but a bit isolated from other hotels and restaurants. Wonderful warm pool and hot tub. Huge rooms and a full sized refrigerator. The breakfast was mostly starch with waffles, muffins and bagels, and cereal,with juice and coffee.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to leave us feedback. Location is very convenient especially located approximately 1 mile south of downtown and near a major highway. We appreciate you choosing to stay with us and look forward to seeing you back. More 

Nocona, United States
1 review
5 of 5 stars Reviewed February 18, 2015

The room was wonderful-2 king sized beds plus a sofa bed! Very comfortable. Large refrigerator and ceiling fan in room too. Heated indoor pool was very enjoyable for my son. Kept him entertained for a couple of hours. Really liked having the pool towels available without having to go to the front desk to get one. Pool was easily accessible... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

The Texas shaped waffles and the indoor pool is a hit with kids, they love it. It is always the talk of the morning seeing the kids all excited when the Texas waffles come onto their plates. I will let our breakfast staff know of the job well done. We hope to see you back soon on your next trip... More 

United States
1 review
5 of 5 stars Reviewed February 18, 2015

Employee Manuel was very helpful by staying on the phone so that I could reach the hotel. He also helped us smoothly find our way to the AT&T Center and local restaurants. The stay was quiet and the beds very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Greatly appreciate the feedback. Will let Manuel know how he did. Our staff greatly appreciate the feedback and get excited when they are mentioned online. Hope to see you back soon. More 

Plano, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

We have stayed at this hotel for the last 3 years and the rooms are great! The breakfast is good. The hotel is easy to find. The pool is good and the kids love to come to this hotel everytime we go to San Antonio.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your patronage and love to see our guest come back time after time. We are glad that you and your family enjoyed your stay and let us now if we can be of any assistance on your next visit back to San Antonio. Thanks again!! More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed February 14, 2015

The hotel was nice and clean. The breakfast was nice and had a nice variety to choose from. There is a nice workout area. The only problem that I encountered was the rude woman at the check in desk. I felt like I was a total annoyance to her for being there. I will probably not use this hotel again... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your review. I apologize for the behavior you encountered with the staff member. I have brought this to the attention of all our staff members. We want all our guest to be treated with respect. I appreciate you bringing this up to my attention. More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Bathroom (2)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question