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All 351 San Antonio hotels

BEST WESTERN Alamo Suites

2.5 of 5 Hotel   |   1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
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72%
Ranked #77 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
banerjee Chandler, Arizona
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  • Reviews (216)
  • Photos (43)
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  • Room tips (22)
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216 people have reviewed this hotel

Traveler rating
    77
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Chandler, Arizona
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

I spent a night here and the location allowed me to walk around and explore the downtown area. Make sure you have a GPS to guide you there since there are many one-way streets. The suite itself was well-appointed and spacious, but the chair and one of the two double beds were not clean. It was late and housekeeping staff... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Our room was not as nice as pictured when we got there the beds are wore down room stained seats dirty curtains pool was over crowded metal door in bathroom rusted over all the place needs a facelift. Front desk guy was very nice

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Nottingham, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Spacious rooms and great comfortable beds but the paintwork is getting a little tired. Breakfast was pretty good by American standards and the hotel as a decent-sized pool - pick a time when the kids aren't around. Getting to the hotel became something of a mission since the the peculiar one-way system was further aggravated by road work diversions but... More

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Houston, Texas
Top Contributor
57 reviews 57 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a location. Where a team works. From the start to finish. I was treated and greated like a vip. This place is down town so everthing is smaller but A++ place to relax. I was helped by the owner all the way to the staff. So I will return Elsa was also pleasant and patienced with my ever... More

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Fort Worth, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I found that this hotel is a great place to stay due to the location in downtown. With the price they offered, you can't find any other hotel can beat this price. The breakfast was okay, not excellent but enough for our family. They need to add washer and dryer though. We had to wait a long time since there... More

Review collected in partnership with Best Western

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We greatly appreciate your honest feedback. I will definitely look into your suggestion with reference to the washer and dryers. In the peak of the summer travel season I can definitely understand that one can benefit from this. We thank you for staying with us and that you will come visit us on your next trip down back to San... More

Elizabethtown, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

When we arrived to this hotel, we were very impressed with the pleasant nature of the clerk. He informed us of different excursions we could do; places to park; etc. However, we then got into our room and found that it was not as clean as the "Good Housekeeping Award 2013" had boasted. The ceiling fan blades were coated with... More

Review collected in partnership with Best Western

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for the review, which is greatly appreciated. I will let the staff know of your comments as they always love to hear from our guest. I will get with the respective department heads to discuss your concerns and see to it that this does not occur again in the future. We hope that upon your return to San... More

Salt Lake City, Utah
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was ok and desk people were nice. Crowded insane pool with little kids and teenagers. Small and packed situation. Workout room is decent. Not far from attractions, but not in the heart of it all.

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to leave us your feedback. We greatly appreciate when guest take the time to let us know how we are doing and where we can improve. I hope that your visit to San Antonio was a pleasant one. If in the future you need any assistance please feel free to contact me. More

Orange, Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 16, 2014

The rooms are very clean, the staff, go above and beyond to help in any way they can, the breakfast is wonderful, i rate this hotel 110 percent!!! I will recommend this hotel to every one!! Clise to river walk, the alamo, and sea world.

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for the awesome review, I will pass along your comments to the staff. We hope you enjoyed your stay in San Antonio and hopefully look forward to your return. Thanks. More

Salt Lake City, Utah
Top Contributor
86 reviews 86 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed June 12, 2014

We stayed on our vacation to San Antonio. Everything is bigger in Texas except this hotel. We were in room 305 of which we had no problems. Nice size and it was a two level suite. Highly recommend asking for this suite! The staff were great. No complaints there. The breakfast was fine except for the size. We ate in... More

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We greatly appreciate you taking the time to review the hotel and staff. The loft suite is definitely spacious. This is one of our popular options as well as the jacuzzi suites. We hope that your trip to San Antonio was enjoyable. On behalf of my staff and myself we appreciate the feedback and hope to see you back soon. More

Homosassa, Florida
2 reviews
5 of 5 stars Reviewed June 11, 2014

The staff greeted us immediately and made us feel wanted and welcome. They were so freindly and helpful. Louis took personal interest. They offered help, bottled water, directions and recommendations for restaurants. Wonderful. Clean quiet hotel.

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback. My staff try to go the extra mile to make everyone feel welcome, when guest are in a new city and new surroundings it is always a pleasure to help so that they feel at home. We hope that you enjoyed San Antonio and will visit us soon. Thanks. More

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Additional Information about BEST WESTERN Alamo Suites

Address: 1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Alamo Suites 2.5*
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Also Known As:
Best Western Alamo Hotel San Antonio
Best Western San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#46 Romantic Hotel in San Antonio #82 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
This hotel offers king beds in all rooms whether 1, 2, or even 3! Less than a mile to downtown attractions, shopping, and restaurants. Five blocks to Market Square. One mile to Riverwalk, Alamo, Alamo Dome, Convention Center, LaVillita, Institute of TX Cultures, and Tower of America. Free high-speed Internet access, fitness room, and indoor pool on property. 100 percent non-smoking hotel. All Comfort Suites are smoke free. ... more   less 
Number of rooms
72

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