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BEST WESTERN Alamo Suites

#114 of 353 Hotels in San Antonio
Certificate of Excellence
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1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
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BEST WESTERN Alamo Suites
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346 Reviews from our TripAdvisor Community

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Santa Maria, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very nice stay. Had the suite with king beds. Not used to that in California. Breakfast was nice with Texas shaped waffles. Beds were comfy. Everything worked good. Room was clean. Staff was nice and busy. Was there during construction.

Helpful?
Thank Letty G
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for staying with us. Appreciate you taking the time to let us know about your stay. Glad to hear it was a comfortable stay. More 

Angleton, Texas
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a Bowl Game at the AlamoDome. The hotel was easy to find, and it wasn't far from Market Square. We were able to take advantage of the indoor hot tub and pool - nice features. Breakfast was good. The hotel was quiet, clean and comfortable. Our room was handicap accessible, so the bathroom layout was... More 

Helpful?
Thank Karen M
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Greatly appreciate you taking the time to let us know of your stay. It is always good to hear that our staff are helpful in our guest's stay. Thank you for staying with us. More 

Athens, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff were friendly. They upgraded us to King for free. The location was great too because we could walk to Alamo (30 min walk). The spa and pool were included and were enjoyable after a long day out on the town. Breakfast was ok. Construction workers were annoying.

Helpful?
Thank michaelzach
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We appreciate you staying with us. I do apologize to hear the construction worker disturbed your stay I will address the issue. Thank you for taking the time to let us know other than that issue the stay with us was pleasing. More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This location is probably too far to walk to the tourist sites downtown for most folks, but public transport is readily available. Having said that, our experience is that the rooms are quiet and comfortable. They provide a very nice light breakfast with waffles, juice coffee, cereal, hard boiled eggs, instant oatmeal, etc. Staff is efficient. I would stay again.... More 

Helpful?
Thank dfwpirate2004
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for staying with us. Appreciate you taking the time to let us know about your stay. Nice to know your stay was comfortable. More 

Norwood, Massachusetts
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

We picked it for reasonably priced week after Christmas/over New Year for our family of 5. The room was very nice for 5 - with full fridge and microwave. Indoor pool was nice and hot tub was warm. Walked downtown several times - not picturesque but fine. Staff were friendly and helpful. Breakfast was good, but could get crowded.

Helpful?
Thank Robatcgu
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for choosing us to spend your holidays with. Glad to know you had a nice stay and it was enjoyable. Appreciate you taking the time to let us know about your holiday vacation with us. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015

Nice big room, rather small indoor pool (whereby 5 people in is already crowded) but not very clean. Staff is friendly and polite, on-site parking available but no security or cameras monitoring.. wouldn't walk around the area as we didn't feel very safe. BREAKFAST IS TERRIBLE!! So if you have kids and you count to be able to eat ..well... More 

Helpful?
Thank nononsense M
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to let us know how your stay with us was. Our breakfast is from 6-10 and I do understand your frustration if you did have to wait 45 minutes for food to be brought out. I can assure you that doesn't usually occur and I will definitely bring that up to the breakfast server.... More 

Lockhart, United States
1 review
5 of 5 stars Reviewed December 15, 2015

Our experience at the Best Western Hotel was very nice, the room we stayed in was recently renovated. The room was very clean, comfortable and accommodating. The staff was welcoming & friendly during the entire stay. The location was convenient to the Riverwalk and other popular sights. The trolly is within walking distance and convenient transportation to take to the... More 

Review collected in partnership with Best Western

Helpful?
Thank Benny B
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for staying with us. It is always nice to hear when our guests have a nice stay with while visiting our city. Glad to hear you were able to enjoy the riverwalk during our festive season. I appreciate you letting us know about your stay. More 

Sinton, United States
2 reviews
3 of 5 stars Reviewed December 11, 2015

The hotel is not in downtown, but it's fairly close. I wouldn't walk after dark though as there are some warehouse type buildings and too many dark corners. It's a short car ride away from the Riverwalk though, so that was nice. This is a great hotel for groups of friends trying to save on money and/or families needed extended... More 

Review collected in partnership with Best Western

Helpful?
Thank Rita A
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We appreciate you taking the time to give us your feedback. We are glad to hear your room was to your liking. Thank you for staying with us. More 

Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 4, 2015

I was not very satisfied with my stay. The room was weird to start with the bathroom in the middle of the entrance/living space and bedroom. In addition, the carpet had stains and the couch/chair as well. Part of the couch was ripped. The toilet had its own little room, which was super weird as there was a door opening... More 

Review collected in partnership with Best Western

Helpful?
Thank Lisa Y
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for staying with us. We do understand your concern regarding the layout. I do apologize we were unable to move you rooms. I do appreciate you taking the time to give us your feedback. More 

Northwest Indiana
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed December 2, 2015

I stayed here with my husband, sis in law and niece on Nov 27th and again on Nov 30 because my husband had a late flight in and we had an early flight out on Tuesday. My sis in law., niece and I got there about 2:30 but we weren't allowed to check until 3. The room is huge, we... More 

Helpful?
Thank mexicangirl2
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for giving us your feedback. I understand your concerns regarding your stay. I will be addressing your issues. Thank you for staying with us. More 

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