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All 352 San Antonio hotels

BEST WESTERN Alamo Suites

2.5 of 5 Hotel   |   1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
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72%
Ranked #75 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
renteria2009 Austin, Texas
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  • Reviews (218)
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218 people have reviewed this hotel

Traveler rating
    79
    78
    39
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    14
See reviews for
89
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Austin, Texas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I cannot start without saying how great, fantastic, amazing, proffessional, friendly and kind Vanessa in front desk and Yvonne in breakfast area are. We were only there for one night but it was fun and relaxing! My 2 & 4 year olds had a great time in the indoor pool and enjoyed the size of your room. They had plenty... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

this hotel was very nice to stay at. I enjoyed it because of the cleanliness and the good customer service. The breakfast was average for this type of hotel but only waffles for hot food. Its a bit off the beaten path, but not in a bad part of town. I work nights. I was never woken up once during... More

Was this review helpful? Yes 1
Houston, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

late night workers not available to help with questions called front desk several times no answer. stairs smelled not so clean and the pool reviews are true overwhelming chlorine and dirty. overall good price comfortable huge room.

Review collected in partnership with Best Western

Was this review helpful? Yes
Norwich, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Picked this hotel for a 4 night stay because A: It had large enough rooms for our needs, B: Had breakfast included, C: Had a pool, D: Was within walking distance to the Alamo and Riverwalk. I would say it passed with flying colors on the first 3. On the walking distance part...that is borderline. When it's 99 degrees, walking... More

Was this review helpful? Yes 1
Bothell, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I am a Best Western Rewards member and have stayed at several Best Westerns and this Best Western was the most run down, in need of repair hotel I've stayed at. The bathrooms (we were in 2 different rooms during our stay) were awful, cracks and stains in the tub and sink, the walls were grimy/dirty, the air conditioning unit... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Corpus Christi, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is budget friendly, clean ,friendly service, friendly breakfast help.. the room was clean, fresh. Clean sheets, laundry room office room, and work out room. . The breakfast is continental, they have good Texas size waffles. From 6am-11am.. with was perfect for us. Your view out the window is not the best but not the worst either. . Your... More

Was this review helpful? Yes 1
Katy, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I traveled with my son and his three children (ages 15,14,8). We stayed in two rooms. This hotel spoiled us for the other nights of the trip. The beds were very comfortable, everything was clean, and the staff was helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback. We are glad that you enjoyed your visit to San Antonio, we hope to see you back soon. I will share your feedback with the staff as they always love to hear back from our guests. If I can be of any assistance in the future, feel free to contact me. Thank you. More

Senior Contributor
37 reviews 37 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was large, king bed was nice and comfortable, air worked, bathroom good, and staff was polite. Only issue is that they make it seem like a great location but it isnt. Still better to drive to the Riverwalk or the Alamo. Walking would be about 2 miles and not really on any scenic streets, more like back roads.

Was this review helpful? Yes 1
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We appreciate your honest feedback. We hope that you enjoyed your visit to San Antonio and hope that on your next trip back you choose to stay with us again. Let me know if I can be of further assistance. Thank You. More

Mexico
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this place because it had a room large enough for our needs. Saying it's off the beaten path would be an understatement --- there is absolutely nothing within walking distance. But that is to be expected; hotels in San Antonio in the middle of the action are obviously more expensive. Overall, this was definitely a good stay. No... More

Was this review helpful? Yes 2
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to leave us your feedback. The families love the large spacious rooms to kick back and unwind in. Hope your trip to San Antonio was good and we hope to see you back soon. If there is anything I can do feel free to let me know. More

Los Angeles
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff at this hotel are extremely polite and helpful. The rooms are roomy with refrigerators and microwaves. There is a laundry room and indoor pool. Housekeeping could do a better job of cleaning under the drapes, behind the bedside tables and sofa. They also need to vacuum the hallways and make sure they are clean before they leave the... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your honesty. I will let the staff know of there helpfullness. Hope they were able to make your stay enjoyable. I will get with housekeeping regarding your concern and have them address this for the future guests. If you have a moment please call me directly to discuss this matter further so that we may look into... More

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Additional Information about BEST WESTERN Alamo Suites

Address: 1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Alamo Suites 2.5*
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Also Known As:
Best Western Alamo Hotel San Antonio
Best Western San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#48 Romantic Hotel in San Antonio #77 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
This hotel offers king beds in all rooms whether 1, 2, or even 3! Less than a mile to downtown attractions, shopping, and restaurants. Five blocks to Market Square. One mile to Riverwalk, Alamo, Alamo Dome, Convention Center, LaVillita, Institute of TX Cultures, and Tower of America. Free high-speed Internet access, fitness room, and indoor pool on property. 100 percent non-smoking hotel. All Comfort Suites are smoke free. ... more   less 
Number of rooms
72

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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