We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 San Antonio hotels

BEST WESTERN Alamo Suites

2.5 of 5 Hotel   |   1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Alamo Suites to your Saves list
BEST WESTERN Alamo Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #81 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
SharmanLosAngeles Los Angeles
  • Overview
  • Reviews (209)
  • Photos (43)
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
Write a Review

209 people have reviewed this hotel

Traveler rating
    75
    75
    38
    7
    14
See reviews for
84
56
6
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Los Angeles
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel are extremely polite and helpful. The rooms are roomy with refrigerators and microwaves. There is a laundry room and indoor pool. Housekeeping could do a better job of cleaning under the drapes, behind the bedside tables and sofa. They also need to vacuum the hallways and make sure they are clean before they leave the... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your honesty. I will let the staff know of there helpfullness. Hope they were able to make your stay enjoyable. I will get with housekeeping regarding your concern and have them address this for the future guests. If you have a moment please call me directly to discuss this matter further so that we may look into... More

Gramercy, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Its an older hotel, but well kept. Its one of the few hotels in the downtown San Antonio area that doesn't charge for parking. Its within minutes of the Riverwalk. The room was perfect for families. Not too many hotels offer a room with 3 king size beds and still have room to move around. The only thing we didn't... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your honest feedback. The suite with three king beds is a hit with large families. Free parking is definitely a plus and a win win situation. More money leftover to spend on yourselves. We look forward to having your family back soon and let us know if we can be of any assistance. More

Rochester, New York, Usa
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I was trying to save money by using package that was offered by orbitz. The hotel was good. The staff was very helpful and friendly. Breakfast was good. The indoor pool was great. I left my car home and use the shuttle from airport to here. The location was not the best. I had to walk about a mile to... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Hope your conference went well. Thank you for your feedback and I will pass along your message to the staff. They are always happy to hear back from the guest. In the event you are back into San Antonio there are also trolley systems that go into the downtown area along with Taxis in case you do not want to... More

Poway, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed staying at this hotel. Walking distance to the city if you don't mind walking a few long blocks. The bus system was very nice. I didn't need to rent a car. I enjoyed the extended breakfast from 6 to 10. The staff very accommodating.

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for taking the time to leave us your feedback. We greatly appreciate you choosing to stay with us, the extended breakfast hours definitely are a plus especially for families with children. The trolley system makes it very convenient to get into the downtown area. We hope to see you back on your next trip to San Antonio. More

Chandler, Arizona
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent a night here and the location allowed me to walk around and explore the downtown area. Make sure you have a GPS to guide you there since there are many one-way streets. The suite itself was well-appointed and spacious, but the chair and one of the two double beds were not clean. It was late and housekeeping staff... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback, we greatly appreciate you taking the time to let us know how we are doing. When you have a moment please contact me directly as I would like to look into this matter and get more information to resolve the situation, hope your trip to San Antonio was pleasant and look forward to hearing from... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Our room was not as nice as pictured when we got there the beds are wore down room stained seats dirty curtains pool was over crowded metal door in bathroom rusted over all the place needs a facelift. Front desk guy was very nice

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your honest feedback. If you have a moment please call me to discuss this matter further as we would like to get further information to rectify this situation. We greatly appreciate you taking the time to let us know how we can improve. More

Nottingham, United Kingdom
Top Contributor
60 reviews 60 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spacious rooms and great comfortable beds but the paintwork is getting a little tired. Breakfast was pretty good by American standards and the hotel as a decent-sized pool - pick a time when the kids aren't around. Getting to the hotel became something of a mission since the the peculiar one-way system was further aggravated by road work diversions but... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Than you for taking the time to leave us feedback. We greatly appreciate hearing back from our guests. Hope you enjoyed San Antonio and all that it has to offer and look forward to your return back to the city. If there is anything I can be of assistance please feel free to contact me. More

Houston, Texas
Top Contributor
57 reviews 57 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a location. Where a team works. From the start to finish. I was treated and greated like a vip. This place is down town so everthing is smaller but A++ place to relax. I was helped by the owner all the way to the staff. So I will return Elsa was also pleasant and patienced with my ever... More

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thanks for the awesome review. We greatly appreciate your feedback and will definitely let all the staff know how pleased you were with them. We look forward to your return on your next trip back to san antonio. If there is anything I can do please feel free to contact me. I will pass along your comments to Elsa as... More

Fort Worth, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I found that this hotel is a great place to stay due to the location in downtown. With the price they offered, you can't find any other hotel can beat this price. The breakfast was okay, not excellent but enough for our family. They need to add washer and dryer though. We had to wait a long time since there... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

We greatly appreciate your honest feedback. I will definitely look into your suggestion with reference to the washer and dryers. In the peak of the summer travel season I can definitely understand that one can benefit from this. We thank you for staying with us and that you will come visit us on your next trip down back to San... More

Elizabethtown, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

When we arrived to this hotel, we were very impressed with the pleasant nature of the clerk. He informed us of different excursions we could do; places to park; etc. However, we then got into our room and found that it was not as clean as the "Good Housekeeping Award 2013" had boasted. The ceiling fan blades were coated with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for the review, which is greatly appreciated. I will let the staff know of your comments as they always love to hear from our guest. I will get with the respective department heads to discuss your concerns and see to it that this does not occur again in the future. We hope that upon your return to San... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Alamo Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Alamo Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Alamo Suites

Address: 1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Alamo Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, BookIt.com, Expedia, Hotels.com, Tingo, Cheap Tickets, BookingOdigeoWL, Priceline, Venere, Agoda and Otel so you can book your BEST WESTERN Alamo Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Alamo Hotel San Antonio
Best Western San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
View from room (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (8)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (12)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#47 Romantic Hotel in San Antonio #78 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
This hotel offers king beds in all rooms whether 1, 2, or even 3! Less than a mile to downtown attractions, shopping, and restaurants. Five blocks to Market Square. One mile to Riverwalk, Alamo, Alamo Dome, Convention Center, LaVillita, Institute of TX Cultures, and Tower of America. Free high-speed Internet access, fitness room, and indoor pool on property. 100 percent non-smoking hotel. All Comfort Suites are smoke free. ... more   less 
Number of rooms
72

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer