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BEST WESTERN Alamo Suites

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1002 South Laredo Street, I-35 Exit 155A, San Antonio, TX 78204
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BEST WESTERN Alamo Suites
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305 Reviews from our TripAdvisor Community

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Traveler rating
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122
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Las Vegas
2 of 5 stars Reviewed yesterday NEW

I book two rooms, both rooms need a good cleaning. Hall way floors need a good deep clean. Halls have a small. Pool area needs to be aired out. No fans in the bathroom. This whole best western need to be cleaned. Maids cleaning rooms a 6:00 PM to late.

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corpus christi, United States
1 review
5 of 5 stars Reviewed 1 week ago

They have great service at a great price and Eduardo and all the staff are wonderful . the indoor pool is always clean and the kids love it. I would recommend this place. We will make this our little home in San Antonio :)

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1 review
4 of 5 stars Reviewed 2 weeks ago

When I got there I wasn't really feeling it because to be honest, the location of this hotel is a bit random. It is very close to Downtown San Antonio, but it's not a walking distance either. The surrounding is a bit lonely and really there is nothing interesting around it but a hotel next to it and a pet... More 

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Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

he entire property is supposed to be Non Smoking. However, once we walked in our room (314), someone had previously smoked cigarettes in the room. My nose was stopped up the whole trip due to this. The location is quiet (neighborhood can be a little sketchy after dark though) and only a mile from downtown. You can also catch the... More 

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Plano, United States
1 review
5 of 5 stars Reviewed June 25, 2015

We were very impressed with the service and our room. We will definitely stay here again next time in San Antonio. It was a mile from the River Walk. The staff was very friendly and answered any questions we had.

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Killeen, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 24, 2015 via mobile

I stayed here for the 3. Time now , it's ok if you only stay one night ! The beds are big and comfortable, the rooms have a lot of space , the bathroom needs an update. Service at the reception is friendly, I like that the stay comes with free parking but this is probably included with the room... More 

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Spring, Texas, United States
2 reviews
3 of 5 stars Reviewed June 17, 2015

We needed a room for our annual grandkid vacation and this year was San Antonio. This was for two adults and four kids. This was an older hotel so things broke and paint was needed. But items were fixed such as the pool and laundry. We reserved the two story suite which is the only one of it's kind that... More 

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cudahy, United States
1 review
2 of 5 stars Reviewed June 17, 2015

night shift needs customer service training bathroom needs mold cleaned up and overall clean up this hotel could use some of those timed air fresheners in hallways pool area needs a makeover get rid of the cold hard boiled eggs and add scrambled eggs if this hotel made these changes it would a great place rooms are huge good location... More 

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Houston, United States
1 review
5 of 5 stars Reviewed June 12, 2015

Good hotel, that was close to the sites we wanted to see. Pool was closed on the first day but up by the next. Friendly staff and clean rooms. Plenty of breakfast items to choose from in the morning. Easy access to the freeways as well to get to other parts of the city.

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your time to leave us feedback. Sorry for the inconvenience of the pool closure due to repainting of the pool room. We hope to see you back soon and that you enjoyed al that San Antonio had to offer. Happy and Safe Travels! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

1. Excellent service 2. Very well kept, its an old hotel but its very well kept 3. Breakfast included 4. Rooms are comfortable, clean, neat includes a full size refrigerator and microwave very important when u are traveling with kids like me. 5. Indoor pool amazing, very well maintained. 6. The surroundings of the hotel, might not be fancy but... More 

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Riaz A, General Manager at BEST WESTERN Alamo Suites, responded to this review

Thank you for your feedback. I will share this information with our staff on a job well done. We look forward to seeing you on your next trip back. If there is any further assistance we can assist you with feel free to contact us. More 

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