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Courtyard by Marriott San Antonio Downtown/Market Square

#121 of 353 Hotels in San Antonio
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600 Santa Rosa South, San Antonio, TX 78204
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1 room 1 guest
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Courtyard by Marriott San Antonio Downtown\/Market Square
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182 Reviews from our TripAdvisor Community

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Traveler rating
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    69
    37
    11
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Mansfield, Texas, United States
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is just a few blocks from the market square where you will find great shopping and restaurants. The hotel is clean and staff very friendly. Rooms are well kept, towels soft and beds very comfortable. We enjoyed our stay. No charge for parking!

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Dublin, Ireland
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just a few minutes walk from Market Square and about 20 minutes from San Antonio centre, most of which is along the riverwalk, this is a very nice hotel with friendly staff and v. good service. There is a decent pool and the rooms are spacious and spotless. Breakfast was not included in our booking, and the one bad mark... More 

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Chapel Hill, NC, USA
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 25, 2015

Stayed 3 nights. Our room was at the far end in the back, which was a good location, as it turned out. Quiet. Easy parking close to the room. Close to the pool, spa and laundry room. Room and bathroom were clean. Neighborhood is safe. It is a bit of a hike to the main Riverwalk and Alamo area, so... More 

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NEW CUMBERLAND
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed July 21, 2015

This hotel looks nice from the outside, but upon entering things go downhill quickly. There was one woman checking guests in and clearly not very well trained. She failed to tell us hours for the Bistro and how to properly use our credits that we received when booking the room. After this she then chased us down the hallway because... More 

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Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Courtyard San Antonio Downtown Market Square hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel departments... More 

Smiley
Level Contributor
3 reviews
1 of 5 stars Reviewed July 17, 2015

We have stayed here before and a good value for the buck and it location, never again. We checked in and within an hour our vehicle had been broken into. This was the middle of the afternoon and ours was the only vehicle on that entire side of the parking lot. Although crime is ram-pet around, what we discovered is... More 

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Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

The entire staff and mangement of the hotel were sorry to hear of this unfortunate incident. We thank you for bringing this matter to our attention and hope that it does not affect your future travel plans. Our guests' saftey and security is our number one priority; there are many precautions and measures taken to avoid incidents such as these.... More 

Silsbee, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 15, 2015

This place should be renamed the roach hotel! It was dirty and roach infested. Room felt damp. No hot water, after it ran for about 10 minutes it would get lukewarm. You definitely get what you pay for

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Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to comment on your recent visit to the Courtyard San Antonio Downtown Market Square hotel. Honest feedback from guests such as yourself only serves to improve on the quality and service we provide to our guests on a daily basis. Please accept my apologies for the challenges you experienced with your room. I have... More 

San Francisco, California
1 review
5 of 5 stars Reviewed July 15, 2015

I recently stayed at this property for a quick 1 day meeting. I accidentally did not book the meeting room, Kristin, the Sales Manager quickly took care of this and secured a room and provided audio equipment in a pinch. I arrived late, after 10pm, she texted me the details and took care of everything after she has already left... More 

Review collected in partnership with this hotel

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Corpus Christi, Texas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed one night as we had tickets to see Penn and Teller at the Majestic theater. The hotel was conveniently located about a 1/2 mile from the theater. The front desk was very friendly and we'd never stayed at a Marriott and were impressed by the front area. It looked very clean p, sleek and a little upscale. It... More 

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Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

We appreciate your feedback! Thank you for allowing us to host you during your stay in San Antonio. It sounds like a wonderful and memorable time was had! I will ensure that our front desk staff hears of your compliments; we love to acknowledge our associates on a job well done! Also, thank you for telling us about the humming... More 

1 review
2 of 5 stars Reviewed July 5, 2015 via mobile

The room was clean and the hotel was quiet but there was a terrible raw sewage smell in the bathroom and around the sink...it was there for three days...then we left. I don't know if they had a plumbing problem or if the water there just stinks.

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Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and engineering teams to ensure that this was an isolated incident. Thank you for taking the time to share your recent experience at the Courtyard San... More 

1 review
2 of 5 stars Reviewed July 5, 2015

Internet connection is so slow. No matter how many people you are in room, there are just one small shampoo and one conditioner and if you ask them to bring some more, it takes hours. We were there for 3 days and they changed sheets one time. The smell of bleach in the first night was so unbearable. SO if... More 

Was this review helpful? Yes
Kristin S, Director of Sales at Courtyard by Marriott San Antonio Downtown/Market Square, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service to all of our guests. While it was a pleasure having you here, your feedback regarding the services provided by our team caught me by surprise. I am very sorry to learn that the quality of service provided by our hotel staff did not... More 

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