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Fairfield Inn San Antonio Downtown/Market Square

2.5 of 5 620 South Santa Rosa, San Antonio, TX 78204
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Certificate of Excellence 2014
Fairfield Inn San Antonio Downtown/Market Square
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Fairfield Inn San Antonio Downtown/Market Square
Fairfield Inn San Antonio Downtown/Market Square
Fairfield Inn San Antonio Downtown/Market Square
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163 reviews from our community

Traveler rating
    62
    56
    23
    13
    9
See reviews for
51
38
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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There are newer reviews for Fairfield Inn San Antonio Downtown/Market Square
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014 via mobile

My sister & I stayed at this hotel from 10/23/14-10/26/14 for a vacation. We were quite pleased with the property! The hotel was very clean & comfortable, including our room. Linens & bed were plush & conducive to sleep. Everything, such as elevators, ice machines, etc were in working order. All personnel we encountered were friendly, professional & helpful. The... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed our facilities and staff during your stay. We hope to see you again in the future! More 

Tampa, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

Many thanks for the kindness shown to us. Our son had just had surgery & got cleared to travel. Drew was able to accommodate last minute changes because we are Marriott reward members he got us covered with an upgraded room to help us with our son. He helped to make sure everything was just right. The warm welcome was... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for staying with us at the Fairfield Inn Downtown/Market Square. It was our pleasure to have you stay with us, and we are happy to see you enjoyed your time here. We look forward to seeing you on your next trip to San Antonio! More 

New Mexico
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 29, 2014

This property sits a ways from the downtown/riverwalk scene - so you will need a car or taxi to see the sights. Around the hotel there really isn't much to do, so we ventured into nearby Southtown for food and entertainment. There is a small, indoor pool - and all the usual amenities found in most hotels (laundry, fitness center,... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. I am glad that you were able to enjoy the amenities of our hotel. I do apologize for the issues with the musty odor and noise. If you wish to discuss these issues further, please don't hesitate to contact me at the hotel. Thank you again for staying with us! More 

Houston, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2014

Used reward points for a two night stay last month. Easy check-in, called by name which is always a sign of good service and training. We were upgraded to a king suite without asking. Room was clean but had a slight smoking odor; we just cranked up the slightly noisy A/C and opened the window. I really wish hotels actually... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are glad you were able to enjoy your time with us. We do appreciate you mentioning the issues with the smoke odor, elevator, and chilly pool. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you... More 

Alexandria, Virginia
Top Contributor
212 reviews 212 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 13, 2014

What friendly and pleasant front desk staff! They are also very helpful and willing to accommodate your needs. Received upgrade to a king suite upon arrival (though I didn't need it since I was traveling alone). Nice spacious clean quite room. Nice variety for breakfast. Free wifi connection is pretty good in your room. If you need to do laundry,... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very pleased you were able to enjoy our hotel amenities and staff. We hope to see you again on your next trip to San Antonio! More 

Austin, Texas
Top Contributor
143 reviews 143 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 5, 2014

I have stayed here several times now because my daughter is in the hospital near here. On my first trip I stayed at another location which was also very nice but cost $50.00 a day for two cars. Here the parking is free and the staff could not be any nicer. They have gone above and beyond what anyone would... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very glad you enjoyed your time with us, and the service our staff provided. We hope to see you again in the future! More 

Austin, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2014

We drove to San Antonio to explore the city and relax for a few days We wanted to stay within walking distance of River Walk plus we wanted free parking and free wifi. There are many hotels on River Walk or close to it, but few with these free amenities. Check-in was simple and a pleasure. I prefer higher floors... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very happy to see you enjoyed your time with us. We look forward to having you stay with us again in the future! More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 2, 2014

when we first arrive we where greeted when to are room the room is big an roomy it was hot the a/c was not on so we turn it on left came back 3hrs later it was still hot and stuffy call down stair they move us to another room it was great. cold slept comfortable the only thing around... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us in San Antonio. We look forward to your next stay for Fiesta 2015 More 

2 reviews
5 of 5 stars Reviewed August 28, 2014

Drove in from Houston, Tx. with my parents and my 5 year old as a treat for her before she started Kindergarten! Great experience; greeted by Drew at the front desk and gladly changed the original 4th floor room to a 1st floor to accommodate the parents. Very clean and comfortable room; 3 doors away from the pool and the... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us in San Antonio. We look forward to your next stay More 

Shreveport, Louisiana
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 6, 2014

I am a loyal Marriott customer and was a little surprised by a few things. First, it seemed like we were not greeted warmly when trying to check into our room. She ended up getting assistance from a manager because I was using my rewards points. Second, when we got to the elevator, the doors opened and there was a... More 

Was this review helpful? Yes
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. You indicated in your review that you weren't greeted when you arrived at the hotel, and that there was an odor in the elevator and your guest room. I apologize that you experienced these inconveniences. We will work with our staff so that if you do return, you will be... More 

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Additional Information about Fairfield Inn San Antonio Downtown/Market Square

Address: 620 South Santa Rosa, San Antonio, TX 78204
Location: United States > Texas > San Antonio > Avenida Guadalupe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn San Antonio Downtown/Market Square 2.5*
Number of rooms: 110
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Also Known As:
Fairfield Inn San Antonio Downtown/Market Square Hotel San Antonio
Fairfield Inn Market Square
Fairfield San Antonio
San Antonio Fairfield Inn
Hotel Style:
#78 Family Hotel in San Antonio
#81 Business Hotel in San Antonio

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