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Fairfield Inn San Antonio Downtown/Market Square

#105 of 353 Hotels in San Antonio
Certificate of Excellence
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620 South Santa Rosa, San Antonio, TX 78204
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Fairfield Inn San Antonio Downtown/Market Square
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Fairfield Inn San Antonio Downtown/Market Square
Fairfield Inn San Antonio Downtown/Market Square
Fairfield Inn San Antonio Downtown/Market Square
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173 reviews from our community

Traveler rating
    65
    59
    25
    14
    10
See reviews for
57
39
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salem, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice staff. Laura was full of knowledge and helped us get everything we needed. Location was great for downtown, walking distance to almost everything, easy off&on access to the highway making travel to the base super easy.

Was this review helpful? Yes
Little Rock, Arkansas
Top Contributor
122 reviews 122 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service. Comfortable beds. Great breakfast. Staff is very helpful. Clean rooms. Awesome location for the price. Pool indoor open until 11pm. I would stay again. Close to anything you can want to visit. Not walking distance to some but 5 min by car

Was this review helpful? Yes 1
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to see that you enjoyed your time with us, and hope to see you again in the future! More 

Temple, tx
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I had great service on our two day stay. The front desk and housekeeping staff were friendly and hard working. My kids loved the suite setup and indoor pool which was great since it rained so much the 2nd day. We will stay again when we return.

Was this review helpful? Yes 1
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you were able to enjoy your time with us, and we hope to see you on your next trip to San Antonio! More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015

You're in good hands with this crew!! They are the most wonderful, sincere, caring people when it comes to taking care of you! This is my second review. We were coming back in from out of state. I called at the last minute for help with the reservation and they just made it happen!!! Just like that. Upgraded my room... More 

Was this review helpful? Yes 2
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to see that Jessica and Loretta were able to help make your stay a memorable one. We hope to see you again in the future! More 

Little Rock, Arkansas
Top Contributor
112 reviews 112 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 7, 2015

I stayed here for one night in late February. It is about a 15 minute walk to the Alamo and Riverwalk. Very easy stroll and I felt safe walking. Breakfast is hosted in a sister hotel next door. Rooms are spacious and clean. Front Desk is very nice. There is a Pizza Hut down the road. About a 15-20 minute... More 

Was this review helpful? Yes 1
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We are glad to see that you were able to enjoy your time with us. Our breakfast area is now open at our hotel, so next time you are in San Antonio, we would love to have you stay with us again! More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 5, 2015

Property is currently under renovation. Stated amenities such as pool, fitness room, and on-site breakfast are advertised, but not available. Guests are subject to construction detours and construction noise. Marriott does not indicate any of this when you make a reservation.

Was this review helpful? Yes 2
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you experienced during your time here due to the renovations. It is an unfortunate, but necessary process we go through to keep up with the quality and standards of a Marriott hotel. If you wish to discuss the issues further, please feel free to contact... More 

Missouri City
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2015

First of all, they are renovating the front lobby. I was not aware of this and this was an issue being that I have very bad allergies. There was no working ice machine on my floor which meant going down to the lobby for ice. Another big issue was parking. This property shares parking with the Residence Inn on the... More 

Was this review helpful? Yes 2
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you experienced during your time here due to the renovations. It is an unfortunate, but necessary process we go through to keep up with the quality and standards of a Marriott hotel. If you wish to discuss the issues further, please feel free to contact... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 4, 2015

My family and I were disappointed with this hotel. First and foremost they were performing renovations and upon booking the staff failed to tell us this. Not only that but we stayed in an upgraded room suite which certainly was not in good condition. We ended up having to move rooms cause there was something on our sheets which appeared... More 

Was this review helpful? Yes 2
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We apologize for any inconvenience that our renovation caused during your stay. It is an unfortunate, but necessary process we need to go through to keep up with the quality and standards of a Marriott hotel. If you wish to discuss these issues further, please feel free to contact us... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 10, 2015

Was not made aware of the extent of the construction at the hotel. There is no lobby at all, the workers were tiling the floor near the slow moving elevator. I almost slipped because the floor was wet where they had mopped and there was no wet floor sign visible. The shower didn't stay hot long either. Bed was comfortable... More 

Was this review helpful? Yes 2
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for taking the time to review our hotel. We apologize for the issues you experienced with the shower in your room. We have passed on your comments to our maintenance staff to ensure no future incidents. We also apologize for the renovation. It is an unfortunate, but necessary step that is needed to ensure the quality of a... More 

Northfield, Minnesota
Top Contributor
57 reviews 57 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 22, 2015

Free parking. Every other place around here is likely to charge for parking. And parking in the downtown lots can be expensive. Free internet. Free breakfast, although it was at the next door Residence Inn, while there is some renovation taking place on the first floor, but coffee and fruits were available all day. Easy access to the interstate and... More 

Was this review helpful? Yes 3
Andrew C, Front Office Manager at Fairfield Inn San Antonio Downtown/Market Square, responded to this review

Thank you for reviewing our hotel. We are glad you enjoyed your time with us, and hope to see you again next time you are in San Antonio! More 

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