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All 353 San Antonio hotels

Hotel Indigo San Antonio Riverwalk

3.0 of 5 Hotel   |   830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites) (East Side)
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Ranked #72 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Janet S Austin, Texas
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458 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Indigo San Antonio Riverwalk
See the most recent reviews
Austin, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Went for husband's fraternity reunion. The rooms were very spacious, comfortable and clean. All the food was super. Lisa in the restaurant was extremely nice, fast and courteous and always with a big smile on her face. Front desk was extremely warm, welcoming and friendly. We had a great time and it's great being right on the Riverwalk!

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the fantastic review! We always enjoy receiving feedback from our guests as it is how we learn and improve. We were thrilled to hear that you had such a great time at our hotel and that you found our staff to be so warm and welcoming. We will certainly be passing on your compliments to... More

Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is literally across the road from the Alamo museum. 5 minute walk to the riverwalk plaza. Easy 10 minute stroll to the Riverwalk. They've kept the heritage of the hotel, but included modern conveniences. Hot water and lots of it. Clean towels. I'm fact our room was very clean. Bed a little small but that's because we're used to... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to review our hotel. We were so happy to hear that you enjoyed your recent stay and that everything met your standards. We look forward to seeing you again the next time you are in the San Antonio area. More

1 review
5 of 5 stars Reviewed 4 weeks ago

Location on the river walk was perfect for the river boats to pick us up for our happy hour reception. Hotel Indigo staff treated our group of 50 very well. Banquet food was excellent both nights. Rooms were very clean and comfortable.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the great review! We were so happy to hear that our staff was able to handle your group efficiently and that you enjoyed our banquet food for both of your group dinners. We will definitely make sure that the high praise gets passed on to the front desk and food & beverage staff, as well... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 12, 2014

So this hotel was not right on top of the action but being here for a dental convention we had a free shuttle downtown so I wasn't a big deal. Didn't expect a lot after reading some reviews but their staff was lovely there was one bartender who was great with us not sure his name but he said he... More

Was this review helpful? Yes 1
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

So glad you enjoyed your visit in San Antonio during your dental conference. I'm happy to hear that the staff took good care of you with reservation issues and tummy ache. Hope to see you again on your next visit to town. Holly - Evans - GM More

Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 9, 2014

Located no more than 15 minutes to the Alamo and a safe walk to and from all attractions in the city. The hotel looks impressive with a great back drop of the river at the rear of the property. Rooms are very comfortable, clean with plenty of space. Ours on level 2 had a balcony opening directly onto the rear... More

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such kind words on our hotel. We are so happy to hear you were able to stay in one of our river view rooms. These rooms are always in such high demand and we are pleased you were able to enjoy yourself while staying with us. We understand you have many choices in where to... More

Austin, Texas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2014

It's on the quiet end of the rivet but it's just a 20 minute stroll or water taxi ride to the hustle of the busier downtown district. (there is a stop right pride the back door). Staff was friendly and suggested places to go and how to get there. Overall a great experience and highly recommended.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel! We are pleased to hear that you enjoyed all the amenities the hotel had to offer and were able to take advantage of the convenient water taxi stop behind the hotel. We consistently aim to provide top notch service to all our guest and its always nice to hear when... More

Baytown
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014 via mobile

We enjoyed our stay thanks to the awesome desk staff, Dashae and manager Raymond. We had some concerns that were taken care of by both. Raymond, especially, was extremely accommodating which further added to the beauty of our stay. The hotel is in a great location, and there is a River Taxi stop right down the back steps! The overall... More

Was this review helpful? Yes
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! What a nice review! Thank you for taking the time to post about your experience. I will make sure Ramon and Dashae are recognized for their outstanding service while you were here. Please come back and see us again soon. Holly Evans - GM More

Muscat, Oman
Contributor
18 reviews 18 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 5, 2014

Spent one easy night at this hotel and found it clean, comfortable and very accommodating for our family of 4 and one dog! Reasonably priced with two queen beds, nice sized bathroom and small sitting area, quite roomy - perfect for us. Well located on River Walk behind the Performing Arts building (over the narrow river) - the hotel is... More

Was this review helpful? Yes
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to post a review regarding your recent stay. I'm sorry the breakfast buffet was not up to your expectations. I am going to pass the info along to our food and beverage team to make sure the proper corrections are made. I was glad to hear you enjoyed our location, as we are so... More

Wilmington, Delaware
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

We stayed in an executive suite which was enormous, beautifully furnished and spotless. Couldn't have been happier. The folks who work here are extremely friendly. Special hello to Alex at the front desk. As others have noted, this is on the quiet end of the Riverwalk. It's all a matter of preference. We didn't mind walking to where we wanted... More

Was this review helpful? Yes
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your kind words. So glad you enjoyed your room, our hotel and the hotel location. Glad you got to see the lock and dam system - it's a pretty cool sight to see. Please come back and see us again anytime. Holly Evans - GM More

Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2014

Stayed here in springtime for one night only. Loved the quirkiness of the rooms, the friendly staff and the location on the Riverwalk but away from the noise. Excellent value for money - wish I stayed closer - would go back for a longer stay

Was this review helpful? Yes
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

I think Quirky is the perfect way to describe our hotel. So glad you enjoyed your visit to San Antonio and our hotel. If you ever make it "back across the pond," we hope you will stay with us again. Holly Evans - GM More

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Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Number of rooms: 140
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites

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