We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Indigo San Antonio Riverwalk

3.0 of 5 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Hotel Indigo San Antonio Riverwalk
Professional photos View all
Browse nearby
Hotel Indigo San Antonio Riverwalk
Write a Review

464 reviews from our community

Traveler rating
    171
    181
    66
    26
    20
See reviews for
111
156
15
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (464)
  • Mar-May only
    (124)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (92)
All months
Springfield, Missouri, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I escorted a group of senior citizens to San Antonio for sightseeing and shopping. When we drove up to the gate, I thought we were at the wrong address. Once inside, we were greeted by a wonderful staff. All of the rooms were very nice. I was given a room with a balcony that overlooked the riverwalk. It was nice... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such a fantastic review! We always appreciate hearing from our guests and this review was no exception! We were so pleased to hear you found our staff and Ruben in particular to be so accommodating and all of your kind words will definitely be passed on to everyone. Your concerns regarding the shower handles have... More 

Wellsboro, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I were fortunate to book a balcony suite overlooking the hotel's patio and the famous Riverwalk when we were in San Antonio for a class reunion, We enjoyed not only the accessibility of this beautiful walk but also the ability to board a dinner barge booked for our group. We boarded and disembarked directly from the hotel... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We are so happy to hear you enjoyed your stay with us. It was certainly a pleasure to host such a wonderful group of people for a Reunion! It is reviews such as this that truly inspire us and you comments will be shared with all of our team here at the hotel. Luis our Director of Sales will be... More 

Burlington, Vermont, United States
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is not much to look at from the outside but is bright inside with spacious comfortable rooms and was a great value. Aveda toiletries were a bonus. Hotel is on the riverwalk but farther out from the main section. This meant lot's of great walks down the river walk. Next door to the Hotel Havana and it's great... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We certainly appreciate all the kind words. Although a bit on the northern end of the river we certainly are happy to provide our guest with a serene experience on the riverwalk before heading into the hustle and bustle of the true center of the city. It certainly lends itself... More 

Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the dispenser of chilled cucumber and lemon flavored water upon arrival to a spacious gorgeous room with soft comfortable pillows to fantastic Kahrig coffee in the room this is one of the best boutique hotels we have ever stayed at. It's right on the Riverwalk so in the evenings after spending the day at the Alamo and all the... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such a kind review. We are so pleased to hear you enjoyed almost every aspect our hotel has to offer. Your kind words truly inspire us to continue to provide the best service possible to all our guest. We certainly appreciate you choosing to stay with us and hope to see you back here on... More 

Corpus Christi, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Car was stolen in there parking lot then they charged me for it! When calling to resolve issue I was hung up on repeatedly. There is more but no room, to elaborate. Its awful! don't waste ur time or $

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We certainly understand your frustration with this matter and would like to assure you that we have taken all necessary steps to ensure that all concerns have been addressed. Please know that all accidental parking charges were adjusted from your bill. We will continue to provide and cooperate with Law Enforcement regarding this matter. More 

Houston, Texas, United States
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were wowed the moment we stepped in the door. My husband and I were greeted warmly by all staff and the lobby was colorful and modern. Our room was cozy and the bed was very comfortable. We had a nice view of the Riverwalk. Breakfast was served by Sam with a smile, and was delicious. We ate chorizo frittatas... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you found our staff to be so welcoming as well as our rooms to be so comfortable! We always appreciate our guests taking the time to review our hotel and we look forward to seeing you again the next time you are in the San Antonio area! More 

Cape Town
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy to get there with comfortable parking opposite hotel. Next to the river with a relaxing verandah where you can drink and eat. Brisk walk to most attractions downtown, but short taxi drive recommended late at night. Alterations to the river walk make it difficult to find your way back in the evening. Hotel staff very friendly. Rooms spacious and... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such kind words! We are so pleased to hear that you were able to enjoy every aspect of our hotel and city. Our staff will be thrilled to hear about how much of a positive impact they had on our guest. With such sincere and honest feedback it truly inspires us to continue to provide... More 

Austin, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

decent property, not in the best of locations and the public areas of the property have been well used. Service from the staff was horrible, they are annoyed your there and prefer to chat around the front desk. Questions and requests receive flippant and curt responses. The room was nice, not like the photos on the website, which show larger... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate any and all feedback from our guests as it is how we grow and improve. We were sorry to hear that you had a few issues with your recent stay with us. Your comments regarding our staff as well as the maintenance issues with the A/C... More 

Los Angeles, California
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Indigo at the Riverwalk. The overall stay was great with the room clean and spacious and staff friendly. The location is right in the Riverwalk with lots to do within walking distance. I received free breakfast and parking for being an IHG member. I will be back again!

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the kind words! We will pass on your compliments to our staff! We were so happy to hear that you enjoyed your stay at our hotel including our rooms and our location. We look forward to seeing you again the next time you are in the San Antonio area. Thank you for choosing the Hotel... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent 2 nights at this hotel last earlier this month, and we were very kindly upgraded to a massive room on the second floor. It was extremely spacious and well equipped, all be it a little sterile. The room and bathroom were both very clean and tidy and the bed comfortable. The only comment I would make is that... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you enjoyed the location of our hotel as well as the size and set up of our rooms. We strive to ensure all of our guests have a pleasant stay and we will be passing on your kind words about our staff to them. Your concerns about the lack of atmosphere will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Indigo San Antonio Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Expedia, AAA Travel Services, Cheap Tickets, Hotels.com, Travelocity, Agoda, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Indigo San Antonio Riverwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#41 Business Hotel in San Antonio
#46 Romantic Hotel in San Antonio
#86 Family Hotel in San Antonio

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (157)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (36)
Viewed
Room/suite (48)
Viewed
View from room (8)
Viewed
Bathroom (13)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (49)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay