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All 347 San Antonio hotels

Hotel Indigo San Antonio Riverwalk

3.0 of 5 Hotel   |   830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites) (East Side)
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74%
Ranked #85 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
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380 people have reviewed this hotel

Traveler rating
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    145
    62
    23
    17
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90
128
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65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Washington DC, District of Columbia
2 reviews
4 of 5 stars Reviewed yesterday NEW

The Marriott Courtyard was full, so I picked Hotel Indigo San Antonio Riverwalk. Nice big rooms, quite atmosphere. Nice big rooms very new with kitchenette and large bathroom. I would stay here again!

Was this review helpful? Yes
Evanston, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a great deal and great location along the Riverwalk! We really appreciated the hardwood floors as this is very different from most hotels we have stayed in in the past. This is not far at all from the main portion of the Riverwalk. It was actually quite pleasant to stay away from the chaos of the center of... More

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

WOW thank you so much for your review on our hotel! We are so happy you were able to enjoy every aspect our property has to offer. We do agree the hardwood floors are a great touch and a plus to our travelers who want to bring their pets along for the experience. We work to provide an environment for... More

Contributor
18 reviews 18 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here in March for two nites,room great, clean and spacious with fridge and fantastic coffee maker,but the dining room looked awfully drab so bought take away breakfast.The bar was not very welcoming either no athmosphere so had a couple of drinks on the nice terrace overlooking the river,there is access to the river but it is quiet a steep... More

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We certainly aim to provide comfortable, welcoming, and enjoyable experience to all our guest staying with us. We are please to hear that you enjoyed your time while visiting our city. We are happy you chose to stay with us and we certainly hope to see you with us again... More

Spring
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel, large comfortable rooms, decor and setting pleasing. Like the carpet in the hall with the room numbers made in the carpet in front of room. Hotel staff helpful and information of things to do in area. Restaurant breakfast is limited and like all hotel pricey.

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We are happy to hear that you enjoyed your time while here at our hotel. The design and decor of the hotel is something that truly sets us apart from all other hotels. Thank you for choosing to stay with us and we certainly hope to see you in the... More

Baytown, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

From the minute we arrived the staff was rude. We had a large group for a cheer competition and we were treated VERY harshly by one security guard the entire weekend! The management even apologized for his behavior on many occasions. I will never stay here again because of the way we were treated. One of the people in our... More

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. We understand that you had quite an unpleasant experience while visiting the hotel. It is our goal to make all our guest that choose to stay with us comfortable whether they are here for a cheer competition, leisure, or business. We certainly would like to apologize for how you were treated by our... More

Stacy, Minnesota
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean, spacious, and well-furnished. So I must be spoiled when I call the hotel stay just "meh". It was right on the river walk, and you can pick up a river taxi right outside the hotel. (Parking is $15/day) It's not in a "bad" area, but there's nothing right around the hotel. The hotel's restaurant is expensive... More

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your review. We are glad to hear that you enjoyed yourself for the most part. We do acknowledge that were are a bit on the northern area of the Riverwalk a walk away form the hustle and bustle of the downtown area. We certainly apologize for any inconveniences with the noise issue that you may have experienced.... More

Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Had a mini spring break last weekend, My husband and I like the place, the back of the hotel have a walkway to the river, there is also rivertaxi stop right behind the hotel. We like to walk, takes 20 mins to get to the Alamo Plaza. The room has a little kitchenette, with sink, Krueg coffee maker, refrigerator with... More

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review! We are so pleased to hear that you were able to enjoy yourselves on your trip to our beautiful city. We love that you were able to experience the walk to the center of our city it is something that we recommend to all our guest because it's so serene and full of... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed during spring break this year. The room was ok, a little run down looking and it had a funny smell in the bathroom. The air conditioner wouldn't go lower than 75 but we called and they came right up and fixed it. Overall had a good time but I found it a little expensive for... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your review. We are happy you enjoyed your stay with us. We understand that you experienced some issues while here on property and we are pleased to hear that our staff was able to correct these issues for you as soon as they were reported. We do apologize for the inconvenience the construction may have caused you.... More

Oconomowoc, Wisconsin
Contributor
18 reviews 18 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We (husband & myself) just returned from spending 5 nights at the Hotel Indigo. We had an amazing time in San Antonio. Great location if you want to be away from the busyness of the Riverwalk dining area. We walked everywhere we went, had no other transportation and didn't find it to be too far at all. As mentioned in... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for a wonderful review. We are so happy to hear that you enjoyed your stay while with us. Although on the northern end of the riverwalk we do have plenty of means of transportation to get you to the center of the city. We are happy you were able to utilize some of these options as... More

Bates City, Missouri
Top Contributor
56 reviews 56 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was very good. Food was just ok., breakfast was so so. Patio was great but waitress didn't pay any attention to us sitting there. Make sure your bill is accurate. Tried to charge us twice for Desert. Room was very comfy. Bed was great.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We understand that you experience some service issues while dining in our restaurant and we would like to ensure you that these issues will be addressed. It is always our goal to consistently provide the best level of service to any and all of our guest that choose to stay... More

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Additional Information about Hotel Indigo San Antonio Riverwalk

Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in San Antonio
#64 Business Hotel in San Antonio
#85 Luxury Hotel in San Antonio
#85 Top resorts Hotel in San Antonio
#100 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Official Description (provided by the hotel):
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
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