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All 353 San Antonio hotels

Hotel Indigo San Antonio Riverwalk

3.0 of 5 Hotel   |   830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites) (East Side)
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Ranked #74 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Denise K Houston, Texas, United States
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458 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were wowed the moment we stepped in the door. My husband and I were greeted warmly by all staff and the lobby was colorful and modern. Our room was cozy and the bed was very comfortable. We had a nice view of the Riverwalk. Breakfast was served by Sam with a smile, and was delicious. We ate chorizo frittatas... More

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Cape Town
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Easy to get there with comfortable parking opposite hotel. Next to the river with a relaxing verandah where you can drink and eat. Brisk walk to most attractions downtown, but short taxi drive recommended late at night. Alterations to the river walk make it difficult to find your way back in the evening. Hotel staff very friendly. Rooms spacious and... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such kind words! We are so pleased to hear that you were able to enjoy every aspect of our hotel and city. Our staff will be thrilled to hear about how much of a positive impact they had on our guest. With such sincere and honest feedback it truly inspires us to continue to provide... More

Austin, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

decent property, not in the best of locations and the public areas of the property have been well used. Service from the staff was horrible, they are annoyed your there and prefer to chat around the front desk. Questions and requests receive flippant and curt responses. The room was nice, not like the photos on the website, which show larger... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate any and all feedback from our guests as it is how we grow and improve. We were sorry to hear that you had a few issues with your recent stay with us. Your comments regarding our staff as well as the maintenance issues with the A/C... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Indigo at the Riverwalk. The overall stay was great with the room clean and spacious and staff friendly. The location is right in the Riverwalk with lots to do within walking distance. I received free breakfast and parking for being an IHG member. I will be back again!

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for the kind words! We will pass on your compliments to our staff! We were so happy to hear that you enjoyed your stay at our hotel including our rooms and our location. We look forward to seeing you again the next time you are in the San Antonio area. Thank you for choosing the Hotel... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent 2 nights at this hotel last earlier this month, and we were very kindly upgraded to a massive room on the second floor. It was extremely spacious and well equipped, all be it a little sterile. The room and bathroom were both very clean and tidy and the bed comfortable. The only comment I would make is that... More

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you enjoyed the location of our hotel as well as the size and set up of our rooms. We strive to ensure all of our guests have a pleasant stay and we will be passing on your kind words about our staff to them. Your concerns about the lack of atmosphere will be... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall nice hotel. Very upbeat, modern. Shower was kind of hard to figure out how to get the hot water going.... VERY FAR distance to walk to night life. Not great views. Not much to see... Great customer svc. Floors are noisey! It's like being in an old two story house... our room had wooden floors, really nice artwork on... More

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We are pleased to hear that you enjoyed your stay. Although a bit on the northern end of the Riverwalk our neighborhood certainly has its perks. It offers a more serene experience on the Riverwalk, views of the amazing new Tobin Center for Performing Arts, and we are between the... More

Giddings, Texas
Senior Contributor
47 reviews 47 reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the front, and area of the city we were not sure we had made a wise choice for the night. In the end we found the staff, accommodations and location to be great. Riverwalk is right out the back door...

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel. We are so happy you were able to visit us during your trip to San Antonio. We are happy to hear that our staff impressed you along with our property. The ease of the Riverwalk access is definitely on of our best features as it's not only convenient but it... More

LAREDO
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was great, but it is good walking distance to the river walk. Be prepared with some comfortable shoes. I thought the service was fine and the rooms were very clean and spacious. I had a room with a view to the riverwalk but there was really not much to see but a stream of water. LOL.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

So glad you enjoyed our rooms as well as the view of the Riverwalk. We were happy to hear that you enjoyed your stay with us and we hope to see you again the next time you visit San Antonio. More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I were in charge of planning his fraternity reunion for an entire weekend. After several visits to other hotels, Hotel Indigo was our choice! Matt was a tremendous help in planning all of the activities and meals. The staff was so courteous and the food was wonderful and plentiful! The hotel itself was very clean and the... More

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for such a wonderful review! We were so happy to hear that Matt was so helpful, we will definitely be passing on the compliment to him. We at the Hotel Indigo Riverwalk strive to give each of our guests the best possible experience when they stay with us, which is why hearing that you enjoyed the... More

Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived at about 10:30 a.m. Expecting our room not to be ready. But to our surprise they had the room we had reserved ready and allowed us to check in early. We stayed in a king room with a river walk view. Great room and very clean! The staff was very friendly and helpful with suggestions on what to... More

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We are so glad to hear that our hotel was able to accomidate you so quickly! We appreciate any and all feedback from our guests as it is how we improve. We strive to ensure all guests have the best possible experience when staying in our hotel and we were very happy to hear that our staff were so friendly... More

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Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Number of rooms: 140
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites

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