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Hotel Indigo San Antonio Riverwalk

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830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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Hotel Indigo San Antonio Riverwalk
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Hotel Indigo San Antonio Riverwalk
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577 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Best hotel i went on the weekend and they treat my family very well the lady in the front super atender with mi kids and that when they make my kids happy im happy.... So tank you very much guys ... I be back next year

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Canyon, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I am in San Antonio for a week every month and this is now my first choice. It is located on the quiet end of the river called the Museum Reach but only a short walk (The walk will take you past a few who LOOK unseemly but none have ever approached or bothered me. They just hang out and... More 

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Spicewood, Texas
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A group of friend's went to San Antonio for a film festival. I saw the Indigo pop up with good reviews so I decided to give them a try. I am so glad I did. The staff go out of there way to make sure your stay is a pleasant one. The free WI fi, the Mercedes-Benz loaner car ad... More 

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Florida
Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Average hotel located 15 minutes walk along St Mary's street from the tourist areas and the main "Riverwalk" areas. The hotel has access to the Riverwalk from the patio area behind the pool, and it's a nice walk into the downtown area. Lobby area has a small reception desk and adjacent small bar, there is a restaurant onsite, although I... More 

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Henderson, Nevada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Breakfast every morning was fantastic, Ralphie, Chellie and Lydia always took great care of me. The ladies at the front desk (Ashley, Sam, and Janet) also helped me with everything I asked for, thank you all so much!

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Sugar Land, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a great location for less money and hassles. As soon as you walk out the main door the Alamo is right across the street. It is less than 5 minutes walk to the river walk or the Hyatt Regency River Walk. Hotel has the original wood flooring and partial marble walls in the hallways. Rooms are big,... More 

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Arlington, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first weekend stay in San Antonio. We stayed two nights. We were given room 344 at first, but there was someone's old food in the refrigerator and a half eaten box of Fruit Loops in the cabinet. Upon further inspection, we found hair in the bed and decided to call the front desk. They were very apologetic... More 

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RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review in regards to your most recent stay. We certainly appreciate the feedback you have provided. We are sincerely sorry that you experienced some rather uncomfortable cleanliness concerns however we are so happy to hear our team was able to accommodate you in something a little better. We have passed on all your addressed... More 

Houston, TX
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband chose this hotel because he had already visited a while back. Our room was on the third level, nothing special. I liked the fact that there was laminate and just a accent carpet. Also a fridge and coffee machine were provided. The bathroom was very clean but the linens were not. Stains on the comforter and on the... More 

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RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your feedback. We certainly appreciate all the areas of improvement you have brought up. We rely on our guest daily to inform us of what they would like to experience while staying with us so we may better our service and hotel. Your comments will be shared with all of our team to ensure that... More 

El Paso, Texas
1 review
4 of 5 stars Reviewed 1 week ago

My family and I stayed for about a week. We loved the friendliness of the staff and that our room was always clean!! Location is a walk from center of Riverwalk restaurants and shopping, but you can cut through the Majestic center if you don't feel comfortable walking the river at night. Locations like zoo, Japanese tea gardens are just... More 

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RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We are so pleased to hear you enjoyed your stay here with us! Thank you so much for the kinds words in regards to our staff. We certainly want to apologize for the service you experienced in the restaurant and want to assure you that this will be passed on to the necessary department heads to ensure this does not... More 

4 of 5 stars Reviewed 1 week ago

Had a great 3 days at hotel staff was excellent especially Pat and the lady who served in the bar. Was a bit of a walk to action area but the river taxi and normally taxis was fun also the double decker bus tour departs from round the corner. Would stay here again

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your kind words! Your compliments to Pat and our bartender will certainly be passed along! We appreciate your feedback and we look forward to seeing you again! More 

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