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All 352 San Antonio hotels

Hotel Indigo San Antonio Riverwalk

3.0 of 5 Hotel   |   830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites) (East Side)
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76%
Ranked #77 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
srich37 Frisco, Texas
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  • Reviews (421)
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421 people have reviewed this hotel

Traveler rating
    150
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103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Frisco, Texas
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Of course, with pets it is more difficult to find a good place to stay. We were pleasantly surprised. It was a bit of a hike to the Riverwalk excitement but very safe and clean. Green Mountain Coffee and Aveda products in your room. Front desk personnel were awesome as were bar/restaurants folks. Only issue was not much grass for... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The hotel itself was charming, the staff was positively dreadful. My husband and I went to turn down our bed the first night and found used Subway napkins in the sheets. We didn't make a fuss about it, we know mistakes happen, but we did call down and ask for fresh sheets. After 30 minutes and no sheets, my husband... More

Was this review helpful? Yes 2
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review. It is constantly our goal to provide a clean and wonderful environment for all our guest and it seems as though we did not succeed in that area. I want to assure you that we are taking the necessary steps to ensure that our team knows to handle all of our guest needs... More

Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for a family wedding and were very pleased with the accommodations and the service we had. The general shape of the hotel was very good, the rooms were spacious and comfortable. We would certainly go back.

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Walden, Tenn
Top Contributor
183 reviews 183 reviews
63 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hotel Indigo on the Riverwalk is located about a 15-minute walk from the heart of the restaurant district on the Riverwalk, which in our view was a plus. The property has large rooms, well-appointed. The service from the front desk staff and restaurant servers was quite good. They charge $15 per day to park in an open lot across... More

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newcastle
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, if I had booked and stayed in a river walk room with a good rate this probably would have been 5 stars. If we had to stay in the original room, probably 2 stars. The location is a good 10-15 min walk along the river to the first bars / food which although is pleasant I wouldn't want to... More

Was this review helpful? Yes 1
Greenville,tx
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago

We stayed and the hotel indigo on the riverwalk not the one by the Alamo. The rooms were clean which isn't always the case in a pet friendly hotel. The staff was friendly and helpful. The food from room service was horrible but other that that it is a great place to stay!

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Elkins Park, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived at the hotel my heart sank because the neighborhood looked sketchy. But I felt better once I walked through the spacious art deco lobby. I was relieved to find the stairs that lead down to the river walk. However this is a quiet part of the walk and u have to walk along it for about 10... More

Was this review helpful? Yes 1
Colorado Springs, Colorado
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed four nights on business. Three story, older building that has been totally remodeled inside. Hotel is on a less traveled part of the river walk. Expect to walk 15-20 minutes in either direction for dining but it is a pleasant walk or you can take a river taxi which stops at the hotel. King bed rooms are large and... More

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Austin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice and unique hotel. It's easy to get to, very close to the AT&T Center, right on the Riverwalk. Comfortable bed, nice shower. I would definitely recommend and return. My two interactions with the staff were less than positive, however. One was condescending, the other made us wait while she chatted away on the phone. Other than that, our... More

Was this review helpful? Yes 1
Beaumont, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a hotel that is like all the others....keep looking! Hotel Indigo is fun, beautiful, and quiet. The pictures on the website are true to what you see. BEWARE: There are 2 types of balconies. Juliet balcony, which is very small, and really no seating area. Then there is the large balcony which you see in... More

Was this review helpful? Yes 3
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Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#50 Romantic Hotel in San Antonio #56 Business Hotel in San Antonio #71 Family Hotel in San Antonio #77 Luxury Hotel in San Antonio #77 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome the Hotel Indigo San Antonio Riverwalk, an intriguing branded boutique hotel delivering peace and renewal to people who are tired of mundane cookie-cutter hotels. Meandering along the threshold of the Riverwalk in the downtown area you will find yourself close by the Museum of Art, Alamo, El Mercado, Southwest School of Arts & Crafts, Rivercenter Mall, Henry B. Gonzales Convention Center, Alamodome, Municipal Auditorium, and Majestic Theater. Local businesses include AT&T, Baptist Hospital, Methodist Healthcare Systems, Fort Sam Houston, Brooke Army Medical Center, Kelly USA, and Lackland AFB. Imagine a 100% smoke free, sophisticated boutique hotel, whose focus is delivering guest peace, serenity and renewal. Experience true Texas hospitality at this jewel just a short stroll to restaurants and bars. Hotel Indigo offers a blend of modern contemporary living with the best in hotel hospitality. Curl up in our over-sized beds with plush bedding, duvets, pillow shams and fluffy pillows. Complimentary WiFi is at your fingertips. Relax and enjoy our Bridges Bar & Bistro for cutting edge cuisine or grab a latte where we proudly brew coffee from a local company. The Hotel Indigo San Antonio Riverwalk has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a fitness center, pool and restaurant. ... more   less 
Number of rooms
140

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