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Hotel Indigo San Antonio Riverwalk

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830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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1 room 1 guest
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Hotel Indigo San Antonio Riverwalk
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595 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located on the San Antonio river with access from their patio. In the morning we enjoyed running along the river walk before breakfast. There was a great view from our room of the river below and we really enjoyed our stay. Maria and Renea at the front desk were helpful. We will certainly come again.

Was this review helpful? Yes 1
Texas
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were happy with this location. It is on the riverwalk, but about 15 minutes away (walking) from the busy parts and the River Center Mall. Our room was pretty and had an excellent view of the river. Can't say enough about Renae, who is a shining example of customer service. She went above and beyond to meet our needs.... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a great review! We will certainly pass along your compliments to Renae! We look forward to seeing you again the next time you are visiting the San Antonio area! More 

Angleton, TX
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We met my son and daughter-in-law in San Antonio on Friday night for a brief overnight visit. My son and his wife drove up from Saltillo to the Mexican Consulate in San Antonio to get his work visa on Friday, and we met them at the Hotel Indigo Riverwalk. I liked this hotel because while it's directly on the river,... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We appreciate you taking the time to leave this review! We were so pleased to hear that you enjoyed our location and that you found our staff to be courteous and friendly! We look forward to seeing you again the next time you are in the San Antonio area! More 

Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A frequent traveler to San Antonio, we typically stay at Holiday Inn properties but decided to gamble on a sister property, The Indigo. What a treat! A unique hotel, it boasted bright colors parallel to San Antonio. The theme mirrored the Riverwalk with the carpet flowing a blue "wave." The walls had bright photographs of marine life that brought the... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so very much for such a thorough and fantastic review! All of your compliments will certainly be passed along to our staff members as well as our management team! We were so happy to hear that you enjoyed your stay so completely and that we were able to accommodate all of your requests! We always appreciate hearing... More 

Baytown, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Very nice older hotel. We had a 2 room suite, with wood floors, French doors going into the bedroom, and nice large shower. They have done an excellent job preserving the wood floors and marble on the walls in the halls. They have a courtesy car to take you within a 3 mile radius, which we did use a couple... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for this fantastic review! We were so happy to hear that you enjoyed your stay so thoroughly and we certainly hope to see you again the next time you are in the San Antonio area! More 

Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We liked being a short distance away from the crowds. It was a 10-15 minute walk from the main River Walk area and the same distance to the art museum. There are also convenient city bus routes close by. We had a room with a balcony which had a lot of space to relax. The room's wallpaper needs to be... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so happy to hear that you found our front desk staff to be so helpful and that you enjoyed our location and proximity to the Riverwalk! We always appreciate hearing from our guests and we thank you for taking the time to leave this review! We certainly look forward to seeing you again the next time you are... More 

Montreal, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel with my kids (5-7) for three days. I have to say that three of us had a great time. First, the staff was very nice, when we arrived our room wasn't ready but they made us feel at ease, we were able to get it 10 minutes later. My kids enjoyed the pool which was... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave this great review regarding your recent stay with us! We always appreciate hearing from our guests and we were so happy to learn that you enjoyed our location, pool and rooms! We look forward to seeing you again the next time you are in the San Antonio area! More 

Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Hotel Indigo with very high expectations and we could not be more thrilled that all of them were more than filled. The hotel is perfectly located next to the Alamo which makes a night stroll convenient and romantic. We had a wine tour and staff was kind enough to check us in at 9:00 am I... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for such a great review and we were so happy to hear that you enjoyed your stay with us so thoroughly! We look forward to seeing you again the next time you are in the San Antonio area! More 

Breaux Bridge
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The front desk people are awesome to say the least, hence why 2 stars...and they get all of the credit for letting me out of our reservation because I was so unhappy and tears. Although reservations really messed up our planned trip for a 3 day stay there. I am a 4 star person, and I didn't like the room... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your feedback regarding your recent stay with us. We were so sorry to hear that you encountered a few issues during your stay. We were glad to learn that you found our staff to be so helpful. Again we apologize for any inconvenience you encountered and we hope to see you again in the future. More 

Minneapolis, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had our family reunion there, this past weekend. "Shout out" to Luis, James, Matt and Ruben and all the rest of the staff. They really show such appreciation & seem to care about customer satisfaction & comfort & go out of their way to ensure this.It is one of the friendliest hotels that I have stayed in!! No kidding! It's... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Wow! Thank you so much for such a fantastic review! Your compliments to Luis, Matt, Ruben and James will certainly be passed along to them! We were so pleased to hear that you enjoyed your stay with us and we hope to see yo again the next time you are in the San Antonio area! More 

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