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Hotel Indigo San Antonio Riverwalk

3.0 of 5 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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Certificate of Excellence 2014
Hotel Indigo San Antonio Riverwalk
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Hotel Indigo San Antonio Riverwalk
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491 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars NEW

When I return to san Antonio I will definitely be staying here. Excellent location on the river walk, with in walking distance to attractions, spotless rooms and the service in the restaurant and front desk and bar area is superb.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your kind review! It is reviews such as these that truly inspire us to provide such excellent service. We are so happy to hear you truly enjoyed your stay with us and we certainly hope to see you on your next trip! More 

Bay Area, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Beds comfy, linens and towels excellent. Location pretty good if you like to walk. Decent service behind the desk and in the restaurant. Spending money to keep maintenance at high level. But. The room we had, 249, was very noisy. Not only foes sound carry because of poor overall architectural design, but the construction materials and design for the doors,... More 

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your feedback on our hotel. We value every concern brought to our attention as it truly allows us to better ourselves. All areas of concerns have certainly been shared with all of our staff to ensure that we are providing the most comfortable experience possible. Thank you again for your sincere and honest feedback as... More 

Bryan, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel because it is directly across the riverwalk from the Tobin Center, where we had tix for a concert. You go out the back door of the hotel and across a little bridge that is right there and you are at the venue. Parking on the Riverwalk is normally a hassle, but the parking was included... More 

Was this review helpful? Yes
RWIndigo, Front Office Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review! The convenience of the Tobin Center from the hotel is really a joy to people attending events. We are certainly happy to hear you enjoyed your stay with us. Thank you so much for choosing to stay with us and we hope to see you back with us on your next trip to... More 

Lexington, Kentucky
Top Contributor
97 reviews 97 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a longtime IHG Platinum member and stay in many different properties on my travels so it is rare that I can call out a property, especiallly a domestic one, as a perfect stay. Indigo Hotels are most likely an unknnownn brand to most travels but they are the boutique niche brand of the large IHG (Holiday Inn, Crown... More 

Was this review helpful? Yes 2
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your kind words about your stay with us. We are ecstatic to hear that Dashae was accommodating. We believe the best way for us to keep “doing it right,” is to hear what you liked about your stay. We will surely pass along your comments to the staff. Thank you once again, and hope to see you... More 

san antonio
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice boutique hotel on river walk but is blocks away from main area of the river walk action. Next to tobin center and that's a big plus. Had nice view of river walk but it's a good walk to the hub of action at the river walk where the clubs and restaurants are

Was this review helpful? Yes 3
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us, and will assist in our continuous efforts to maintain and improve the service level we aim for. More 

Rogers, Texas
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an older hotel that has a southern Mexico flavor. Staff was very friendly. We had two rooms. One for my wife and myself and the other for our teens. Both rooms were spacious and nice but certainly not upscale. My main concern was about parking. I was very worried my car might get stolen over night but it... More 

Was this review helpful? Yes 2
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for your positive feedback! We will share your comments with the staff. Hope to see you again soon. More 

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was greeted by one of the nicest concierges I had ever had. Robert was so kind and helpful. The amenities were nice next to the rooms. It was a pleasant experience all around.I would highly recommend anyone visiting the city to stay here.

Was this review helpful? Yes 1
RWIndigo, General Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to share feedback from your recent stay with us. We are glad to hear that you are satisfied with our guest services. We are truly grateful to have team members that enjoy being of service to our hotel guests and make you feel comfortable while staying with us. Hope to see you again soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This somewhat out of the way hotel is fantastic. Not in the heart of riverwalk but on the river. Water Taxi at bottom of stairs will take you everywhere there is to go. Exceptionally clean rooms and very accommodating staff. Special thank you to Patrick who took the time to point out places to go and the area nightlife.we will... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you for taking the time to let us know how your stay was. We are so glad to hear you enjoyed yourselves. We will be sure to pass along your kind words to Patrick. Thank you again, and we hope to see you again real soon. More 

Wimberley, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed one night but would love to visit again. The entire staff was friendly and helpful. Our room was immaculate, large and very comfortable. This is a very upscale hotel at a good value because it is a little off the beaten path, still on the Riverwalk but a bit of a walk to the main attractions. There... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you very much for posting a review of your stay with us. We are pleased to hear the staff took great care of you. We truly appreciate your business and hope to see you next time you are in San Antonio! More 

Dallas, Texas
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 29, 2015

Rather than dumping 200+ a night at the Hyatt, I decided to stay at Indigo a few blocks away. Save yourself a headache - Valet Park the car. Takes all the hassle out of finding a spot. Nice lobby, friendly front desk. The room - I got a TINY room. Being Platinum Elite I was expecting maybe a room that... More 

Was this review helpful? Yes 2
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate any and all feedback from our guests and we were so pleased to hear that you enjoyed your recent stay with us. We look forward to seeing you again the next time you are in the San Antonio area. More 

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Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#40 Business Hotel in San Antonio
#45 Romantic Hotel in San Antonio
#86 Family Hotel in San Antonio

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