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Hotel Indigo San Antonio Riverwalk

3.0 of 5 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
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Certificate of Excellence 2014
Hotel Indigo San Antonio Riverwalk
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Hotel Indigo San Antonio Riverwalk
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482 reviews from our community

Traveler rating
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    192
    68
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    20
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115
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Rather than dumping 200+ a night at the Hyatt, I decided to stay at Indigo a few blocks away. Save yourself a headache - Valet Park the car. Takes all the hassle out of finding a spot. Nice lobby, friendly front desk. The room - I got a TINY room. Being Platinum Elite I was expecting maybe a room that... More 

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Mid Atlantic
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very reasonably priced, clean, spacious and seems newly remodeled. I suggest paying the few extra dollars for a balcony room overlooking the Riverwalk. Hotel is within walking distance of the Alamo. Food was a little disappointing, but with so many great restaurants nearby, you are not stuck eating hotel fare. Staff was very friendly and accommodating.

Was this review helpful? Yes 1
Sagamore Hills, Ohio
Top Contributor
66 reviews 66 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm starting to like the Indigo Hotel Brand. Clean and comfortable. But I had to write about the location, right on the northern leg of the River Walk with easy access down the steps from the outside patio. The northern leg is nice and quiet but a short walk, 10-15 minutes, to the original downtown section with all the restaurants... More 

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Senior Contributor
28 reviews 28 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Located on the riverwalk with water taxi just outside, this cute, well appointed and comfortable hotel is convenient to the rverwalk, downtown, hospitals and doctors. It has a nice bar, outdoor seating area, pool and a small convenient resturant. We liked it's cleanliness, comfortable room and convenience. Modestly priced, we will return.

Was this review helpful? Yes 3
Austin, Texas
Senior Contributor
22 reviews 22 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently went to a wedding at the Club Giraud on the Riverwalk in San Antonio and the couple suggested this hotel to us. We stayed for two nights and it was amazing. We stayed on the second floor overlooking the river and it wasn't too loud at all. They cleaned our room while we were out exploring and even... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so pleased to hear that you enjoyed your recent stay with us and will be returning on your next visit to San Antonio. Our goal is to ensure all of our guests are comfortable and have a pleasant stay with us and we were so happy to hear that that was your experience as well. Thank you for... More 

Bonstetten, Switzerland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is well suited for people like us who like to walk a lot. The reception at our arrival was very friendly, the rooms clean - some little difficulties with the closet door which fell from the hold when we first opened it and also the Bathroomdoor was almost falling from the hinches. Repair of the... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to review our hotel and for all of your kind words. We were so sorry to hear about the issues you had with your room and we have passed that information on to our maintenance staff. We will most certainly pass on your compliments to Patrick. We were so pleased to hear... More 

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My stay was for New Years Eve. I took my dog with me as it was a pet friendly hotel. The room was extremely clean and if it had pets in it previously I would have never known. The front desk staff was very friendly and accomodating. The only drawback was their small diner, but with all of the surrounding... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

We were so pleased to hear that you enjoyed your stay with us! It was great to hear that you found our staff to be friendly and accomodating and that you enjoyed our pet friendly enviroment! We look forward to seeing you again in the future on your next visit to San Antonio. More 

Bonne Terre
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a very nice room and the front desk staf was excellant, but the room cleaning crew was terrible. We stayed there for 6 days and had to call for linens EVERY DAY. The cleaning crew NEVER cleaned under the beds or dusted the room as long as we were there. The toiletries and linens were never replaced (without... More 

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RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave a review for our hotel. We appreciate any and all feedback from our guests as it is how we grow and improve. We were so sorry to hear that your stay did not meet your expectations. Our Housekeeping Manager has been made aware of the issues that occurred during your... More 

Purcell, Oklahoma
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 3 nights around New Years Eve.Very friendly staff & helped with everything we asked. It was a very positive stay for our winter vacation.Only negatives are you must get on correct side of hotel so you don't hear the car traffic during the night & having to pay $15 per day to park.

Was this review helpful? Yes
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for taking the time to leave a review for your recent stay with our hotel! We were so pleased to hear that you found our staff to be friendly and helpful. We appreciate all feedback from our guests as it is how we grow and improve and we hope to see you again the next time... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is pretty non descript from street, but beautiful once you turn in entry. Staff was very good and friendly. Room was what I expected for three star rating. Big and clean. Downer to me was no carpet on floor making the room seem cold, but some may see this as a plus. We were in Riverwalk front room with... More 

Was this review helpful? Yes 1
RWIndigo, Manager at Hotel Indigo San Antonio Riverwalk, responded to this review

Thank you so much for your review on our hotel! We are elated you enjoyed yourself while staying with us. The wood flooring in our hotel is definitely something that is a Indigo Standard because we are a pet friendly hotel. It allows us to provide a clean environment to all our guest. Robert will be thrilled to hear such... More 

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Additional Information about Hotel Indigo San Antonio Riverwalk

Address: 830 N. St. Mary's Street, San Antonio, TX 78205 (Formerly Hawthorn Inn & Suites)
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo San Antonio Riverwalk 3*
Number of rooms: 140
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Also Known As:
Hawthorn Suites San Antonio
San Antonio Hawthorn Suites
Hotel Style:
#43 Business Hotel in San Antonio
#46 Romantic Hotel in San Antonio
#87 Family Hotel in San Antonio

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