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All 353 San Antonio hotels

Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)
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Ranked #7 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rcm322 Webster, New York
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337 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Webster, New York
Top Contributor
50 reviews 50 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is fantastic - just a couple blocks to the Alamo, and easy to get to the Riverwalk. The staff was very friendly and welcoming. The rooms are large, clean, and quiet. Breakfast was consistently good; loved the "texas waffles". Attached parking garage was easy and convenient. Definitely recommend it!

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Dothan, Alabama, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I am a military officer and have stayed at the Residence Inn Alamo Plaza for five continuous weeks. Every day was a pleasure. The staff is warm, friendly, and inviting. The breakfasts are consistently top-notch with many "extras" that aren't at normal breakfast bars (sour cream, jalapenos for eggs, three types of yogurt, lots of fresh fruit). The parking attendants... More

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Senior Contributor
33 reviews 33 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great property. Huge rooms with full kitchens and living area. Great staff who were super friendly and warm and welcoming. 3 blocks from the Riverwalk right near the Alamo. Free breakfast and free happy hour snacks.

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear TonyTsheng: Thank you very much for staying with us at the Residence Inn Alamo Plaza. Also, I can't thank you enough for taking the time to write this review. Please come back and visit us soon. Sincerely, Dusty Smith More

Shoreline, Washington
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You stay at the Residence inn for location, its one block from the Alamo, and three blocks from riverwalk. The rooms are large and comfortable, check in quick, breakfast adequate with some nice touches. Valet service also quick. So why not for everyone, because it is crowded and very busy, breakfast is a mob scene, it took me a half... More

Was this review helpful? Yes 2
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear B3425PCanthonyb: Thank you for staying with us at the Residence Inn Alamo Plaza. Also, thank you for taking the time to complete a Trip Advisor review regarding your stay. It is comforting to hear that you had good things to say about the hotel and I apologize for the volume of guests you experienced and the long wait time... More

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

This is the second time we have stayed at the Residence Inn San Antonio. We love the size of the rooms and the great breakfast. The rooms are always clean and it is just a great, comfortable place to be. Once you walk out the main lobby doors, take a right and you are 2 blocks away from the Alamo... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear MurphyKCMO: Thank you for your return visit. Please make San Antonio a frequent stop and keep us as your hotel of choice. I can't thank you enough for staying with us and for writing this great review. Again, thank you and please come back soon! Dusty Smith More

Texas City, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

I couldn't find a better value near the San Antonio riverwalk. EVERYTHING was perfect....a great fully furnished suite and truly walking distance to the Alamo and the riverwalk. complimentary food was great and the rooms were extremely clean. staff was very pleasant and professional and heled me with everything that i asked for within minutes. You know what you want... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Wade S: Thank you for this fantastic review. We are so glad that we delivered on our service and product promise. We look forward to your return visits. Sincerely, Dusty Smith More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 2, 2014

Great staff, especially night clerk Melissa! I am a very light sleeper so every noise bothers me. It is difficult for me to get a good night's sleep on vacation. When I had a sleepless first night at Residence Inn Melissa was able to change rooms to place me in a very quiet area. Thank you Melissa! You deserve a... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Mark W: Thank you for the wonderful review and thank you for staying with us! I will pass on your praise to Marissa! Can't thank you enough for sharing this! Sincerely, Dusty Smith More

Carolina, Puerto Rico
Top Contributor
103 reviews 103 reviews
56 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed August 1, 2014

The hotel is a 10-minute walk from the Riverwalk. The room was very clean and well equipped. The room A/C system reached maintained the desired room temp as requested. The front desk staff was very attentive and supported our requests promptly. The included breakfast was complete and included both hot and cold food, which tasted great. WiFi worked very good.... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Enatal: Thank you for the high praise! Also, thank you for staying with us. Please return soon as there is so much to do and see in San Antonio and the greater Hill Country area. Sincerely, Dusty Smith More

houstonburbs
Top Contributor
220 reviews 220 reviews
42 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed July 27, 2014

Upon initial arrival, we had a nice accommodating room waiting for us. In our Marriott profile, we have specifics that were noted and honored. As we came in from each in and out, we were greeted by name and welcomed back. This hotel is super quiet within the rooms. Who would have known it was booked to capacity! Convenient to... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear LadybugTX76: Thank you for staying with us and thank you for this kind review. Our toilets are low flow...kind of old school pressure vessel designed toilets but very low flow. Please come back and visit us soon. Sincerely, Dusty Smith More

Brownsville, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Hotel personal where great. Rooms are very nice and large. parking cost is average for the downtown area. Just had a little problem. the room was not properly cleaned before it was given to me. The kitchen area was all clean on the outside as in everything that is visible.. but when my spouse opened a bottom cabinet we... More

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Castroh: Thank you for staying with us and for taking the time to complete a review of your experience at our hotel. I do apologize for the room not being completely clean upon your arrival. That is not who we are or who we want to be. We have discussed this incident and utilized it as a training topic... More

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn

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