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All 347 San Antonio hotels

Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)
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Residence Inn San Antonio Downtown/Alamo Plaza
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Ranked #8 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Glen H Mililani
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305 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mililani
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really enjoyed seeing the staff greet and talk to people as guests enter the breakfast area. Most of the time you see staff hide in the back either gossiping or eating food themselves. Everything else was what you expect from a Residence Inn. The hotel is close to everything but just not in the heart of everything which was... More

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Boscawen, New Hampshire
Top Contributor
51 reviews 51 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

About a block from the Alamo. And a few minutes more to the river walk. So less expensive. No restaurants nearby, but plenty at river walk and surrounding area. We had a car so could drive to sites etc. clean, very nice staff and good complimentary breakfast. Would stay again.

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your stay! We are so pleased that you enjoyed your time with us and got to see some of the great sites that our city has to offer! We look forward to having you with us again soon and thank you for your loyalty to Marriott! More

Dallas, Texas
Top Contributor
872 reviews 872 reviews
64 hotel reviews
959 helpful votes 959 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a long weekend in San Antonio. We have stayed in a few Residence Inn's and being honest this one, wasn't up to the standard of some of the others. The positives Great location, good sized rooms, friendly staff, accommodated our room preferences, decent breakfast included. The negatives Parking fees were extremely high, the towels in the... More

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for staying with us at the Residence Inn Alamo Plaza. Also thank you very much for posting your experience on TripAdvisor. We want to be everyone's favorite Residence Inn and are disappointed that we didn't exceed your expectations. I will look into the quality of our bathroom terry and ensure linen is discarded appropriately. Also my... More

Teague, Texas
Contributor
20 reviews 20 reviews
15 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved everything about this hotel. We were two guys in town for the NCAA men's basketball regional tournament. We had a two bedroom suite which was terrific. What I really, really appreciated about the Residence Inn Downtown was the size of the dining area. The breakfast buffet was plentiful. While there were many other hotel guests in the dining room,... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear BUBear: Thank you for staying with us during the NCAA basketball tournament. Also, thank you for taking the time to complete this TripAdvisor review. Our hotel was completely renovated rrecently with the project finished in 2012. At the time of renovation our seating area was expanded from 67 seats to 99 seats. With a little creativity, we are now... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I have recently stayed a week at this hotel. We found the staff willing to go above and beyond. The ladies in the breakfast and dinner area were by far the nicest they are very willing to make sure you are enjoying your stay. My only small complaint is I wish the pool was bigger but that... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Kerryluv2011: Thank you for staying with us and for writing this review. We certainly love to hear about great experiences. I do apologize for the size of the swimming pool. The pool size is pretty common for urban hotels built and most of those built after 1990. Thank you for recognizing the staff at breakfast and our evening "Mix".... More

Gainesville, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were looking for a place that was close to the Alamo and the Riverwalk. The parking situation was a consideration as well. The Residence Inn is located a few blocks from the Alamo, and very close to the Riverwalk. The rooms were well maintained. We needed extra supplies twice, and they were very responsive, delivering the items quickly. The... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear JenOOTB: Thank you for the kind review and thank you so much for staying with us. You were here during a very busy time as Spring Break is a popular family vacation spot with all the things to do in San Antonio. Please come back in another season and see what more that the area has to offer. Thanks... More

Savannah, Georgia
Top Contributor
105 reviews 105 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The facility was well-appointed, very clean, and quiet. The bed was comfortable, and the desk was roomy. We didn't make use of the kitchenette, but it was noted as a great touch for parties wanting to cook their own meals. Service was superb: friendly, helpful, and attentive without being pushy. Speaks well of the management. It's conveniently located near the... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear NewAdventurer2: Thank you so much for staying with us at the Residence Inn Alamo Plaza here in San Antonio. Thank you for choosing us as your host while in the Alamo City. We certainly appreciate your review and want to invite you back to experience San Antonio in anohter season. Summer is just around the corner and the leisure... More

Solon, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here two nights, and will definitely stay again if we make another trip to San Antonio. The staff was very welcoming and friendly. The food for breakfast and the evening reception was good, and so were the evening drinks. Our two bedroom suite was very clean and comfortable. The only negative thing I would say is that the... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear FormerTeacher2: Thank you for staying with us at the Residence Inn Alamo Plaza. Also, thank you for taking the time to complete a review on TripAdvisor. Thank you for your input on the bed comfort. If this problem presents itself again, there are changes we can make that may help you with your level of bed comfort. We have... More

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, within easy walking distance of all the sights., Exceptionally spacious and very comfortable room, which was ideal for the three of us. Pleasant and helpful staff. I would recommend the place to anyone.

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Ewan1961: Thank you so much for staying with us and writing this kind review. Please come back and see us i San Antonio soon. Sincerely, Dusty Smith More

Dallas, Texas
1 review
5 of 5 stars Reviewed March 9, 2014

Very friendly and helpful staff. Studio queen room spacious and clean with nice kitchenette set-up. Pet friendly for additional charge and very attentive to any needs you may have. Put up the do not disturb sign since my pet in the room, but decided to take her out for an hour or so. Called front desk to ask if they... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you for staying with us and thank you for taking the time to write the review of your stay. Please come back and see us soon. Sincerely, Dusty Smith More

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Alamo Plaza
Residence Inn San Antonio
San Antonio Residence Inn
Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in San Antonio
#8 Luxury Hotel in San Antonio
#9 Family Hotel in San Antonio
#15 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Official Description (provided by the hotel):
San Antonio hotel. ... more   less 
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