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All 347 San Antonio hotels

Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)
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Residence Inn San Antonio Downtown/Alamo Plaza

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Ranked #9 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
jlio3 New York City, New York
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309 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
New York City, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

We were a family of 4 with grown children. The hotel was located in a perfect spot. The staff was so accommodating - the most pleasant staff I've experienced at just about any hotel I've ever stayed at. The breakfast was great -- loved the Texas shaped waffles! The beds were so comfortable :) Everything we needed was taken care... More

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Aurora, IL
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were part of three couples who spent four nights at the Residence Inn just last week. The hotel had everything we were looking for and more! The best part of the visit was the staff - all (especially the front desk) were extremely polite, accommodating, and personable. We asked for suggestions numerous times as to restaurants, directions, etc, and... More

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Los Angeles, CA
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location was around the corner from the Alamo and 5 minutes walk to Riverwalk - ideal! The staff was pleasant, even had the Easter Bunny come and hide some eggs/candy/toys for the children. Food was typical of Residence Inn breakfasts - we enjoyed the Texas shaped waffles and no food ran out while we were there. The pool was... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear yippyskippy092: Thank you for staying with us over the Easter holiday at the Residence Inn Alamo Plaza. Glad to hear that you had pleasant interactions with the staff and saw the effort of hiding Easter candy for the children. As we were full with families, it is great to hear that we kept up with the breakfast rush. Thank... More

Madison, Wisconsin
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this location for two weeks. Location could not have been any better. As someone who stays almost exclusively at Hilton properties this place was great. From a few happy hours a week to the breakfast the effort put into catering to customers was second to none. The gym facilities are decent and the pool was great to relax... More

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for your great feedback of our hotel! We appreciate your kind words and look forward to serving you again the next time you are in town! More

Mililani
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I really enjoyed seeing the staff greet and talk to people as guests enter the breakfast area. Most of the time you see staff hide in the back either gossiping or eating food themselves. Everything else was what you expect from a Residence Inn. The hotel is close to everything but just not in the heart of everything which was... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Glen H: Thank you for staying with us at the Residence Inn Alamo Plaza and thank you for taking the time to complete a review on Trip Advisor. Your description of our location is, in my opinion, spot on. One block to the Alamo, 2 blocks to the River Walk, and 3 blocks from the Convention Center as well... More

Boscawen, New Hampshire
Top Contributor
51 reviews 51 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

About a block from the Alamo. And a few minutes more to the river walk. So less expensive. No restaurants nearby, but plenty at river walk and surrounding area. We had a car so could drive to sites etc. clean, very nice staff and good complimentary breakfast. Would stay again.

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your stay! We are so pleased that you enjoyed your time with us and got to see some of the great sites that our city has to offer! We look forward to having you with us again soon and thank you for your loyalty to Marriott! More

Dallas, Texas
Top Contributor
872 reviews 872 reviews
64 hotel reviews
962 helpful votes 962 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a long weekend in San Antonio. We have stayed in a few Residence Inn's and being honest this one, wasn't up to the standard of some of the others. The positives Great location, good sized rooms, friendly staff, accommodated our room preferences, decent breakfast included. The negatives Parking fees were extremely high, the towels in the... More

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for staying with us at the Residence Inn Alamo Plaza. Also thank you very much for posting your experience on TripAdvisor. We want to be everyone's favorite Residence Inn and are disappointed that we didn't exceed your expectations. I will look into the quality of our bathroom terry and ensure linen is discarded appropriately. Also my... More

Teague, Texas
Contributor
20 reviews 20 reviews
15 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved everything about this hotel. We were two guys in town for the NCAA men's basketball regional tournament. We had a two bedroom suite which was terrific. What I really, really appreciated about the Residence Inn Downtown was the size of the dining area. The breakfast buffet was plentiful. While there were many other hotel guests in the dining room,... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear BUBear: Thank you for staying with us during the NCAA basketball tournament. Also, thank you for taking the time to complete this TripAdvisor review. Our hotel was completely renovated rrecently with the project finished in 2012. At the time of renovation our seating area was expanded from 67 seats to 99 seats. With a little creativity, we are now... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I have recently stayed a week at this hotel. We found the staff willing to go above and beyond. The ladies in the breakfast and dinner area were by far the nicest they are very willing to make sure you are enjoying your stay. My only small complaint is I wish the pool was bigger but that... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Kerryluv2011: Thank you for staying with us and for writing this review. We certainly love to hear about great experiences. I do apologize for the size of the swimming pool. The pool size is pretty common for urban hotels built and most of those built after 1990. Thank you for recognizing the staff at breakfast and our evening "Mix".... More

Gainesville, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were looking for a place that was close to the Alamo and the Riverwalk. The parking situation was a consideration as well. The Residence Inn is located a few blocks from the Alamo, and very close to the Riverwalk. The rooms were well maintained. We needed extra supplies twice, and they were very responsive, delivering the items quickly. The... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear JenOOTB: Thank you for the kind review and thank you so much for staying with us. You were here during a very busy time as Spring Break is a popular family vacation spot with all the things to do in San Antonio. Please come back in another season and see what more that the area has to offer. Thanks... More

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Alamo Plaza
Residence Inn San Antonio
San Antonio Residence Inn
Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in San Antonio
#9 Top resorts Hotel in San Antonio
#10 Family Hotel in San Antonio
#13 Business Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Official Description (provided by the hotel):
San Antonio hotel. ... more   less 
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