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Residence Inn San Antonio Downtown/Alamo Plaza

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425 Bonham Street, San Antonio, TX 78205
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Residence Inn San Antonio Downtown/Alamo Plaza
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Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
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401 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Top Contributor
245 reviews 245 reviews
80 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is in a good location to walk to the Alamo and Riverwalk. Staff is very nice and helpful and the neighborhood is good. Rooms were excellent. They had a nice evening buffet (including wine and beer) and a good breakfast. Good exercise room.

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1 review
5 of 5 stars Reviewed 1 week ago

Excellent place to stay! The most friendly and helpful staff from the front desk to the valet guys.........................................................................................................

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Sydney, Australia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 1 week ago

Other than a problem at check in not a single bad word to say about the hotel or their staff. Room was spacious, modern and had a full kitchen. Free breakfast was great. Onsite guest laundry was very useful. Only a short walk to the Alamo and Riverwalk. Would stay again for sure.

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Garland, Texas
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved my stay. Came down on Amtrak and Amtrak is always late. They were very accomodating. Staff was also so helpful with directions and maps. Loved that the Alamo was so close by. I would love to stay there again!

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Pearland, Texas
Top Contributor
224 reviews 224 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like staying at Marriott Residence Inn's but even though I've stayed in San Antonio many times, this was my first stay at this location. I really like the location. The staff from the front desk to the housekeepers to the valet, they were all very friendly and accommodating. Great room. Very clean. Will stay here again.

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Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this 3 star hotel, because I had to attend a Business office at San Antonio downtown, and by staying here I could walk to my meeting without using my car and searching for parking spots. This hotel really exceded my expectations on quality and service, rooms are spacious and neat, and service is high quality.

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Brookfield, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was in San Antonio for a business conference in early March and brought my large family along as well so they could visit and tour this beautiful city. We had been highly recommended to the Downtown Residence Inn by a friend and it did not disappoint! The property was ideally located within a few minutes safe walk to everything,... More 

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Maryland
Top Contributor
105 reviews 105 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for three nights. Room is clean, good size for a short residence stay with a flowing floor plan of kitchen, living area with desk and couch, bed and bath. Breakfast was included and the typical fare. The location was a short walk to the Alamo and to the River Walk. Desk service was friendly and helpful. The fitness... More 

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your review. We are so please that you felt our rooms were clean, comfortable, and convenient for you during your stay. Have a wonderful summer and we look forward to hosting you again soon when you are back in San Antonio! Nichole Flatt Assistant General Manager More 

Portland
Top Contributor
70 reviews 70 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third time we have stayed at this property and each time has been wonderful. While there are other hotels closer to the River Walk, this is always our favorite. They offer two bedroom suites, an extensive free breakfast and light evening meal for most of the week day evenings allowing you to save some money. They are... More 

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your recent stay. We love that you have had a great time every time you stay with us and we look forward to having you back for a 4th time! Have a wondergul summer! More 

Rochester, New York
Top Contributor
68 reviews 68 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 16, 2015

Our two bedroom suite (2 bathrooms) worked wonderfully for our family with comfortable beds, lots of space, quiet, and a kitchenette for our pizza nights in. We stayed for a week and felt the price worthwhile for its advantages of walking downtown to the River Walk, Alamo, mall and cinema. The bountiful breakfast is above average and made for youngsters... More 

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Sandy B: Thank you for staynig wih us at the Residence Inn Alamo Plaza and thank you for this kiind review. I have shared your experiences with my staff and will work with the housekeeping department on understanding our long term stay guests needs. Having to ask for routine items is unacceptable. I also appreciate your compliments and will... More 

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