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All 351 San Antonio hotels

Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)
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91%
Ranked #10 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
1Wisetraveller Austin, Texas
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330 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Austin, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a lovely property in a great location, and the maintenance people and maids were very helpful, but the attitude higher up leaves much to be desired. I requested early check in when I reserved my room. When I arrived, my name and # was taken and I was told to use the breakfast area as an office until... More

Was this review helpful? Yes
Brownsville, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Hotel personal where great. Rooms are very nice and large. parking cost is average for the downtown area. Just had a little problem. the room was not properly cleaned before it was given to me. The kitchen area was all clean on the outside as in everything that is visible.. but when my spouse opened a bottom cabinet we... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Castroh: Thank you for staying with us and for taking the time to complete a review of your experience at our hotel. I do apologize for the room not being completely clean upon your arrival. That is not who we are or who we want to be. We have discussed this incident and utilized it as a training topic... More

Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 4 days ago NEW

My family & I stayed here for 3 nights. The room was a great price. The hotel is a very short walk to the Alamo, Riverwalk and many other must see attractions while in San Antonio. The staff was very friendly. The valet attendants were quick & helpful. Parking is a bit pricey at $24 per day, but being in... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear LauraS2337: Thank you so much for staying with us and for writing this kind review. Please come back and visit us soon. Sincerely, Dusty Smith More

Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed with my husband here for almost 6 months and now that we have moved out, I miss this place. The staff was so courteous and i loved our house keeper Columba, she is the best, so friendly and cleaned the room so well. The thing i miss the most is the location, this place is steps from Alamo... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Jassimran: Greatest title ever! The "I miss this place" title made for many smiles among our staff. Thank you so much for brightening our day! We certainly appreiciate you staying with us and for writing this kind review on Trip Advisor. I will be certain to recognize Columba publicly with your comments. Again, thank you! Please come back soon.... More

Allen, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights at this hotel and extremely pleased with our stay. Lots of room, comfortable beds, clean, kitchenette, corner room faced the Alamo Dome on the 11th floor (1125) and we were able to watch the fireworks from our room - cool!! Just a block a way from restaurants, mall, Alamo, Riverwalk. Cannot say enough about the friendly, helpful... More

Was this review helpful? Yes 2
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear AlwaysGratefull1166: Thank you for the kind review of your stay with us over the 4th of July weekend. What a great weekend and thank you for enjoying it with us. I also thank you for recognizing our three newest associates at the hotel. I will recongize them publicly with your comments. Two of those are summer interns studying for... More

Houston
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay at this hotel. Everything was good, especially the location. Just a walking distance to the nearest mall and places of interests. However we didn't know that the hotel charge $24 (incl tax) per day for parking. Although the price for this hotel is cheaper than most hotels at the same location, but don't forget to... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Woodlands3500: Thank you for the kind review and for staying with us at the Residence Inn Alamo Plaza. We appreciate your enthusiasm about our location in the downtown area of San Antonio. We are 1 block away from the Alamo, 2 blocks away from the River Walk, and 3 blocks away from the convention center. Also, being on the... More

Fort Worth, Texas
Top Contributor
108 reviews 108 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is about 2 blocks from the Alamo and a short walk to the Riverwalk. It is a typical Residence Inn. The rooms are large , have a kitchen. The staff will buy grocery items for you, if requested. Our rooms were clean and quite. Checking in if you are driving can be a problem. There is no where... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Larry H: Thank you for staying with us and for posting a review of your stay online. Our goal is to impress and your review reflects that we failed to meet our goal. I apologize for this and will use your comments to hone our craft for future guests. I will speak to my valet company to use your... More

Essex, Vermont
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed here because we didn't get into the main conference hotel, and it was amazing! Our colleagues were jealous of our hotel! The 5 minute walk to the Riverwalk & Convention Center is easy. The free breakfast is diverse and robust - including really good fresh fruit and toppings for scrambled eggs. It was fresh, clean, and tasty! yum!... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Jhoppenj: Thank you for the kind review and for staying at our hotel during your recent San Antonio convention. I certainly appreciate you letting the secret out of our proximity to all that a visitor would want to do as well as the features and benefits of our Residence Inn hotel. Please come back and visit us soon as... More

Düsseldorf
Top Contributor
65 reviews 65 reviews
56 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed June 14, 2014

We chose the Residence Inn San Antonio Downtown/Alamo Plaza because of its location, its reviews and its large rooms and we definetely were not disappointed. We had an excellent four nights stay at this property. The location was excellent, just one block from the Alamo and in walking distance to the San Antonio Riverwalk, the room and the whole hotel... More

Was this review helpful? Yes 4
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Urlaubsbaerchen: Thank you so much for this kind review of our hotel. I certainly appreciate you staying at our hotel and for taking the time to write this complete review. Please come back and visit us soon. Sincerely, Dusty Smith More

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 9, 2014

While this was not really a staycation of sorts it was an awesome place to stay. A leak in my shower at home left my house not an option for a few days, as plumbers and tile workers were tearing apart my house. A friend recommended that I get a hotel. I said "No I don't want to spend too... More

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Herbert C: Thanks for staying with us and please come back... there is so much more to you to see. Also, thank you for this kind review. Please have some more work done on your house and spend some more time with us. Sincerely, Dusty Smith More

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#12 Family Hotel in San Antonio #12 Business Hotel in San Antonio #34 Romantic Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
San Antonio hotel. ... more   less 
Number of rooms
220

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