We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn San Antonio Downtown/Alamo Plaza

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
425 Bonham Street, San Antonio, TX 78205
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residence Inn San Antonio Downtown/Alamo Plaza
Professional photos View all
Browse nearby
Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
Add Photo Write a Review

414 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    240
    135
    32
    2
    5
See reviews for
141
65
17
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (414)
  • Mar-May only
    (128)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (85)
All months
Oklahoma City, Oklahoma
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a week with our family of six in a two bedroom suite. Location was great, two blocks from the Alamo and about three short blocks from the Riverwalk. Rooms were clean, modern and spacious. Problems with parking in that the hotel over-sells the parking garage. If you return to the hotel after about 7pm, there are no... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear SunnyLady909: Thank you for staying with us and for completing a review on Trip Advisor. Glad to hear you thought the hotel was nice and the location was good. I am sorry to learn of your displeasure with our parking arrangements. Common in urban areas, parking comes at a fee. Although we do have some garage parking at the... More 

Swedesboro, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my 4 day stay in June. The staff was gracious and really friendly. The rooms were marvelous and roomy and the breakfast was all you could ask for. I would definitely stay here again. Being close to shopping and sights was a bonus.

Was this review helpful? Yes
Huntingtown, Maryland, USA
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed 4 nights to attend the Air Force graduation of our son. The room was clean, spacious, wifi worked very well. I like having a full kitchen so we can eat in or out (and bring back leftovers to reheat). Clever to have the tv swivel between the sleeping and lounging areas. We picked a room on a higher floor... More 

Was this review helpful? Yes
Cedar City, Utah, United States
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week. They served breakfast every day and for three nights they had a happy hour with snacks that was filling and good. They take good care of you at this place. The staff was friendly. The parking garage was a bit awkward, but I wasn't driving. I was able to walk to everything I needed... More 

Was this review helpful? Yes
Frisco, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Dropped our car off with the valet at this hotel and when they returned it three days later it had damage on the rear back panel. At first they said all we would have to do is file a claim with their insurance company. We had to wait an hour for a "manager" to drive over a claim form from... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Eric F: I am sorry to learn that the claim with our outside valet company was not resolved to your satisfaction. I have contacted the parking company's San Antonio leader to discuss the claim and see if a 3rd party should be involved. I appreciate you staying with us and again apologize for anything that went wrong here. I... More 

Daytona Beach, FL
Level Contributor
132 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel for its close location to the Alamo and River Walk. Could not have chosen a better place! The rooms are like suites or studio apartments with full kitchens. Very well appointed and EXTREMELY clean. Breakfast is included in your rate and what a breakfast it is!. One of the largest variety anywhere. It is all self-serve.... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Duffydog100: Thank you so much for this great review. Also, thank you for staying with us at the Residence Inn Alamo Plaza. I will share your comments with the entire staff. Can't thank you enough for sharing this on Trip Advisor. Please come back and see us soon! Sincerely, Dusty Smith More 

Columbia, Missouri
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was very polite and friendly on check in. I was told about the breakfast. The room was very spacious and clean. The kitchenette had all the service ware and some cook ware a microwave and stove top and a dishwasher. The refridgerator was a full sized one. The bed was very comfortable. The breakfast was very good though... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Katherine C: Thank you for utiizing the Residence Inn San Antonio Alamo Plaza on your recent business trip to the Alamo city. Also thank you for sharing this wonderful review on Trip Advisor. I know that the weather during your stay could have been better. We look forward to hosting you on a future trip to San Antonio. Sincerely,... More 

Tucson, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located just outside of the riverwalk, but within easy walking distance (even for our 6 year old). It is very close to the Alamo. Service was good, though their computers for guests and the connection were experiencing difficulty. Never really worked well in the 5 days we were there. But staff offered to print things for us.... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Pikckettclan: Thank you for staying with us and for completing this review on Trip Advisor. I will get with my engineering department to address the issues that you faced with the computers in our lobby. We have changed the time out feature and hope that this solves the problems. These computers are specialty items that do not store any... More 

Fort Worth, Texas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 31, 2015

My family and I decided to stay overnight in SA on our way down to the coast and were so pleased with our choice! The hotel was not only clean but comfortable and well staffed with pleasant and attentive staff. We asked for a quiet room and were indeed given a very quiet room. We didn't hear a thing the... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Angelitta1101: Thank you! Thank you for staying with us and thank you for writing this kind review. Glad to hear that the children were happy with thier stay. My personal experience makes my stay better too so I am glad that we delivered on that. Please come back through San Antonio and stay with us again. I trust that... More 

Elkhart, Indiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

The hotel is so very close to the Alamo, and the Rivercenter Mall, the Ripley's tourist attractions, and just a few blocks from the Riverwalk. It has free hot breakfast, free wi-fi, and has happy hours during the week, not weekends. It ihas a full kitchen with all the needed utensils , includes a dishwasher and a garbage disposal! The... More 

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Shewolffie: Thank you for staying with us and for writing this comprehensive review. I will certanly look into the age of our terry towels and wash clothes to make sure they are softer to the touch. I will work with our laundry on this. Our social experience, "the mix" is on Monday, Tuesday, and Wednesdays of each week in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Room/suite (39)
Viewed
Bathroom (8)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
View from room (8)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (63)
Viewed
Room/suite (21)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (12)
Viewed
Dining (11)
Viewed
Other (12)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay