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Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 425 Bonham Street, San Antonio, TX 78205
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Certificate of Excellence 2014
Residence Inn San Antonio Downtown/Alamo Plaza
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Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
Residence Inn San Antonio Downtown/Alamo Plaza
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371 reviews from our community

Traveler rating
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    31
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124
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barrie, Canada
Top Contributor
77 reviews 77 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a one bedroom suite, with kitchenette. Staff was friendly. Parking very convenient, garage can be entered from inside hotel. Location is within a block from the Alamo and the beautiful Riverwalk. There are a myriad of restaurants alongside the water's edge. Front entry staff was exceptionally friendly. Very much recommend this hotel.

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1 review
5 of 5 stars Reviewed 1 week ago

The staff was amazing. Truly, the front desk attendant, was very accommodating. She provided us with a list of nearby restaurants. We had a special request for a restaurant with a gluten free menu. She went out of her way to find a good one for us. We went upstairs to leave stuff in the room, and on our way... More 

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Houston, Texas
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed after New Years for 3 days and I loved it. In the past I've stayed in hotels located by the river walk, this is the first time I stay on an area close by and I enjoyed it far more. This hotel is 3-5 minutes from the Alamo and 5-10 from the mall and riverwalk. I loveddddd their breakfast... More 

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Emporia, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in San Antonio for the Alamo Bowl and needed not only a place to sleep but a place where we could visited with family. We booked a two bedroom suite. Two comfortable bedrooms and a sitting area for visiting. There were five adults in the suite and at no time did we feel crowded. The rooms were clean,... More 

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Bentonville, Arkansas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have high expectations when staying with Marriott, and this hotel delivers! The breakfast bar was a deluxe version of most free breakfast hotel buffets--even had fresh fruit to top my waffle each morning! I had previously requested an early check-in on New Year's/Alamo Bowl week, and I was accommodated with a smile and 11:00 am check-in! The location was... More 

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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i researched about parking for this hotel. i find places to park free. it is in the back of the hotel, by the street.it is free from 6pm to 8am. i arrived at 6 and there are plenty of space. even if you need to pay, it is only .3 per hour. location is great.close enough to walk to riverwalk.

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Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was about three blocks away from the Alamo and the river way and other attractions bars and restaurants. The hotel has partnered with restaurants to deliver for a room service. Just we stayed there two nights and I didn't sleep through the night once. I requested extra pillows and for two people we got three total pillows and they... More 

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nanaimo bc
Top Contributor
72 reviews 72 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

room was clean but very musty, nothing exceptional about this place booked for ten stayed for one lots of kids, woke at 7am to convention group racing carts they decorated hot breakfast was available got coffee and left I don't eat off buffets that children have their hands in proper serving spoons and maybe staff to monitor would have been... More 

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for taking the time to give us your feedback on your stay in June. We understand that summer is a hectic time and it can be overwhelming with multiple families in the eat areas. We sincerely apologize and hope that the rest of your stay in the San Antonio area was pleasant and we look forward... More 

Crete, Illinois
Top Contributor
73 reviews 73 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The positive aspects of this hotel are the friendly staff, the very clean, large rooms with a full refrigerator, and the central downtown location. The breakfast is adequate. The problem I had on this trip was that the air register blew very forcefully right into the head of the bed. So forcefully that the only way to sleep was to... More 

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

I sincerely apologize that you experienced anything less than exceptional on your recent stay here at the Residence Inn Alamo Plaza. I would love to speak with you more regarding this issue, and then use this as a learning opportunity with my . Please accept my deepest apologies and feel free to reach me directly at Nichole.Flatt@marriott.com. I look forward... More 

Longmont, Colorado
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 17, 2014

The Residence Inn is an extended-stay property by Marriott but you can also stay here for just a night or two as well. Rooms are suites with a separate bedroom and a full kitchen. The morning breakfast is similar to most hotel breakfasts but I would say is at least a step above most of them. Usually they'll have free... More 

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for your kind words from your recent stay at the Residence Inn Alamo Plaza! We certainly hope that you will be back to visit out hotel the next time you are in town! Have a wonderful day and thank you for your loyalty to Marriott! Nichole Flatt Assistant General Manager More 

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn
Hotel Style:
#5 Family Hotel in San Antonio
#22 Business Hotel in San Antonio
#44 Romantic Hotel in San Antonio

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