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All 352 San Antonio hotels

Residence Inn San Antonio Downtown/Alamo Plaza

3.0 of 5 Hotel   |   425 Bonham Street, San Antonio, TX 78205 (East Side)
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Ranked #7 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
tonytsheng
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335 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Great property. Huge rooms with full kitchens and living area. Great staff who were super friendly and warm and welcoming. 3 blocks from the Riverwalk right near the Alamo. Free breakfast and free happy hour snacks.

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Shoreline, Washington
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You stay at the Residence inn for location, its one block from the Alamo, and three blocks from riverwalk. The rooms are large and comfortable, check in quick, breakfast adequate with some nice touches. Valet service also quick. So why not for everyone, because it is crowded and very busy, breakfast is a mob scene, it took me a half... More

Was this review helpful? Yes 2
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear B3425PCanthonyb: Thank you for staying with us at the Residence Inn Alamo Plaza. Also, thank you for taking the time to complete a Trip Advisor review regarding your stay. It is comforting to hear that you had good things to say about the hotel and I apologize for the volume of guests you experienced and the long wait time... More

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed at the Residence Inn San Antonio. We love the size of the rooms and the great breakfast. The rooms are always clean and it is just a great, comfortable place to be. Once you walk out the main lobby doors, take a right and you are 2 blocks away from the Alamo... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear MurphyKCMO: Thank you for your return visit. Please make San Antonio a frequent stop and keep us as your hotel of choice. I can't thank you enough for staying with us and for writing this great review. Again, thank you and please come back soon! Dusty Smith More

Texas City, Texas
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I couldn't find a better value near the San Antonio riverwalk. EVERYTHING was perfect....a great fully furnished suite and truly walking distance to the Alamo and the riverwalk. complimentary food was great and the rooms were extremely clean. staff was very pleasant and professional and heled me with everything that i asked for within minutes. You know what you want... More

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Wade S: Thank you for this fantastic review. We are so glad that we delivered on our service and product promise. We look forward to your return visits. Sincerely, Dusty Smith More

Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great staff, especially night clerk Melissa! I am a very light sleeper so every noise bothers me. It is difficult for me to get a good night's sleep on vacation. When I had a sleepless first night at Residence Inn Melissa was able to change rooms to place me in a very quiet area. Thank you Melissa! You deserve a... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Mark W: Thank you for the wonderful review and thank you for staying with us! I will pass on your praise to Marissa! Can't thank you enough for sharing this! Sincerely, Dusty Smith More

Carolina, Puerto Rico
Top Contributor
102 reviews 102 reviews
55 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is a 10-minute walk from the Riverwalk. The room was very clean and well equipped. The room A/C system reached maintained the desired room temp as requested. The front desk staff was very attentive and supported our requests promptly. The included breakfast was complete and included both hot and cold food, which tasted great. WiFi worked very good.... More

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Enatal: Thank you for the high praise! Also, thank you for staying with us. Please return soon as there is so much to do and see in San Antonio and the greater Hill Country area. Sincerely, Dusty Smith More

houstonburbs
Top Contributor
214 reviews 214 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 27, 2014

Upon initial arrival, we had a nice accommodating room waiting for us. In our Marriott profile, we have specifics that were noted and honored. As we came in from each in and out, we were greeted by name and welcomed back. This hotel is super quiet within the rooms. Who would have known it was booked to capacity! Convenient to... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear LadybugTX76: Thank you for staying with us and thank you for this kind review. Our toilets are low flow...kind of old school pressure vessel designed toilets but very low flow. Please come back and visit us soon. Sincerely, Dusty Smith More

Brownsville, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Hotel personal where great. Rooms are very nice and large. parking cost is average for the downtown area. Just had a little problem. the room was not properly cleaned before it was given to me. The kitchen area was all clean on the outside as in everything that is visible.. but when my spouse opened a bottom cabinet we... More

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Castroh: Thank you for staying with us and for taking the time to complete a review of your experience at our hotel. I do apologize for the room not being completely clean upon your arrival. That is not who we are or who we want to be. We have discussed this incident and utilized it as a training topic... More

Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

My family & I stayed here for 3 nights. The room was a great price. The hotel is a very short walk to the Alamo, Riverwalk and many other must see attractions while in San Antonio. The staff was very friendly. The valet attendants were quick & helpful. Parking is a bit pricey at $24 per day, but being in... More

Was this review helpful? Yes 1
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear LauraS2337: Thank you so much for staying with us and for writing this kind review. Please come back and visit us soon. Sincerely, Dusty Smith More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed July 14, 2014

I stayed with my husband here for almost 6 months and now that we have moved out, I miss this place. The staff was so courteous and i loved our house keeper Columba, she is the best, so friendly and cleaned the room so well. The thing i miss the most is the location, this place is steps from Alamo... More

Was this review helpful? Yes
DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Jassimran: Greatest title ever! The "I miss this place" title made for many smiles among our staff. Thank you so much for brightening our day! We certainly appreiciate you staying with us and for writing this kind review on Trip Advisor. I will be certain to recognize Columba publicly with your comments. Again, thank you! Please come back soon.... More

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Additional Information about Residence Inn San Antonio Downtown/Alamo Plaza

Address: 425 Bonham Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio Downtown/Alamo Plaza 3*
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Also Known As:
Residence Inn San Antonio Downtown/Alamo Plaza Hotel San Antonio
Residence Inn Alamo Plaza
San Antonio Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in San Antonio #12 Business Hotel in San Antonio #36 Romantic Hotel in San Antonio
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Official Description (provided by the hotel)
San Antonio hotel. ... more   less 
Number of rooms
220

Questions & Answers

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3 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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