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Residence Inn San Antonio Downtown/Alamo Plaza

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425 Bonham Street, San Antonio, TX 78205
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1 room 1 guest
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Residence Inn San Antonio Downtown\/Alamo Plaza
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ashburn, Virginia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is excellent in every regard - very clean, a stone's throw from the Alamo and river walk, well appointed rooms and a good breakfast included in the price. The only reason I didn't give it five stars is the ridiculous charge for parking ($24 per night - choice of valet or self park).

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have nothing but great things to say about the Residence Inn, since I walked in the door. As a platinum member of the Marriott brand, I expect a certain level of service during my stays, and here I was not disappointed. The manager, Ben, provided me with a complimentary upgrade with ease, and upon walking in the door the... More 

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Cleveland, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, this is like many Residence Inns which I have stayed at, generally well kept. This one being close to the Alamo was very crowded, breakfast was a zoo. What irked me though was the $24/night parking charge with no consideration of your loyalty to the chain. I think they are just soaking the tourist with this charge.

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear George S: Thank you for staying with us on your recent trip to San Antonio and thank you for taking the time to complete a review on Trip Advisor. It is not my intention to have any hidden charges or undiscernable fine print attached to anything about my hotel. We have attempted to provide clarity in our charge for... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is a definite stay if we go to the RiverWalk again. It is only a 3 minute walk to The Alamo and under 10 to the RiverWalk. The staff was very helpful after a bad stay at a different hotel the night before. The only thing I have a problem with is the $24 valet parking, but that's... More 

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DustySmith, General Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Dear Coty O: Thank you so much for this glowing review of your stay at the Residence Inn Alamo Plaza. What a joy to read your review to the staff at the hotel. Please come back when it's not so blasted hot! August has been brutal thus far. There really are lots of different options to visit in San Antonio... More 

Santa Fe, New Mexico
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this hotel is clean and comfortable. it's a short walk to the Alamo and the river walk. I would stay here again. this is my second stay at this location and the staff is very accommodating and friendly. hotel is kept up and maintained well.

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for the review! We are so happy that you enjoyed your stay with us again and hope to host you on your third visit to San Antonio as well! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Residence Inn for a week. My friend, my boss and her daughter with special needs joined me. The Residence Inn was amazing! They helped us in every way possible including helping me find an emergency dentist in an unknown city. The free breakfast was great. Staff was helpful. Rooms were beautiful. Even though I am... More 

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

We are so pleased that you and your group enjoyed your stay with us! It is always a pleasure to assist our guests with any needs they have, even a dentist! We look forward to hosting you again whenever you are back in town. Have a wonderful week! More 

Sao Paulo, SP
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well located, one block from "The Alamo" and 500 meters from the Riverwalk and the observation tower, the main tourist attractions of San Antonio. Expensive parking, which can be minimized leaving the car in the paid parking of the nearby square.

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for the kind review of our hotel. We are so pleased that you enjoyed your stay so close to all the attractions that San Antonio has to offer and hope to have you back with us again soon! More 

Humble, Texas
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel 6 times and never had a bad stay. It's a block from Alamo Plaza, Rivercenter Mall and the Riverwalk. Once you park, no need to crank your car until time to leave. Everything you need is a five minute walk. Breakfast is ok but Starbucks is close. I love the rooms too. They're large and... More 

Was this review helpful? Yes 1
Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

Thank you so much for the great review! We love our repeat customers and are so pleased that you have found us as your home while in San Antonio! Travel safely and we will see you when you are with us again! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

My review is a bit late but since I just booked this hotel again I thought I would write a review based on my last experience. I've stayed at this hotel numerous times and highly recommend it for a quick overnighter or an extended stay. I'm in the military, posted in a remote location overseas, so I really value my... More 

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Nichole F, Manager at Residence Inn San Antonio Downtown/Alamo Plaza, responded to this review

We are thrilled to see this review come through! We are thankful for you kind words and cannot wait to welcome you and your family (newest addition especially) to our hotel and be your home away from home while you are here! Travel safely and thank you for your loyalty to Marriott! More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Wonderful accessibility to all the San Antonio attractions. Hotel provides a breakfast with lots of choices along with a very accommodating staff. Room was large and the beds were comfortable. Thanks for making it a memorable family experience!

Was this review helpful? Yes 1
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