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Wyndham San Antonio Riverwalk

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111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
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Wyndham San Antonio Riverwalk
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Ranked #145 of 352 Hotels in San Antonio
A recent review
5 of 5 stars Reviewed June 25, 2014
Melissa M Oklahoma City, Oklahoma
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820 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wyndham San Antonio Riverwalk
See the most recent reviews
Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed June 25, 2014

We had a fabulous one week stay at the Wyndham. Nina was awesome to work with to book our rooms and accommodations. Rooms were clean, food was awesome!!! The bar and the pool were fabulous!! The front desk, concierge, valet, and servers were amazing. They were friendly and helpful and full of suggestions. We watched the NBA finals parade right... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Thank you for your kind and deliberate review. I appreciate your taking the time to do so. More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed June 25, 2014

I coordinated the trip, so every nerve was jumping. I will tell you Nina the sales manager did everything to keep up to date on occupancy. We worked as a team to fill room it was a great experience. Everyone at the hotel was very nice. But the face of the hotel to guest is your waiter. For us it... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Stephen H., Thank you for sharing how both Nina and Rene serviced you so well on your recent visit with us. I further appreciate your sharing the complete hotel team was nice and welcoming. More 

Oklahoma City, Oklahoma
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 24, 2014

Our stay was great we had several rooms booked there and Wyndham was very accommodating to us. The Breakfast was amazing. Our waiter Rene Ochoa was totally spot on. He had our drinks ready and on the table each morning as soon as he spotted us. Rene was so friendly and such a joy to have as a waiter. The... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Judy C., Thank you for the super comments on both Rene and Luke. Based on your comments I know it was your intent to score us more favorably. More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

My wife and I are both from San Antonio, but now live in the Dallas/Fort Worth metroplex. We searched for hotels and compared them side by side, eventually choosing the Wyndham San Antonio Riverwalk. Our experience with the sales and special events staff was seamless, personalized, and very hospitable. Once we arrived, all 30+ of our guests were provided with... More 

Was this review helpful? Yes 1
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Darryl B., It was a pleasure welcoming you back to San Antonio at the Wyndham San Antonio Riverwalk Hotel. Thank you for acknowledging our genuine hospitality. We look forward to your return. More 

Oklahoma City, Oklahoma
Top Contributor
177 reviews 177 reviews
34 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed June 23, 2014

We just spent 4 days and nights at the Wyndham San Antonio Riverwalk, and I must say, it was a quite pleasant stay. The hotel is located on the San Antonio River just a short walk to the main loop where most of the restaurants are located. The water taxi has a stop just a short distance from the hotel... More 

Was this review helpful? Yes 2
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

glhenry, You take this review writing seriously , and I appreciate your doing so. You should write reviews professionally. It was clear to me you researched the hotel quite well. I was happy to see we met most of your expectations. I apologize for the key card mishap. The electrical outlets are being addressed in our current guestroom renovation, so... More 

Houston, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 23, 2014

Spent several night in May, for a convention. Wyndham has done a very nice job since taking over from Crowne Plaza. Comfortable beds, clean rooms. Everything worked as it should! Heard a few hot water (lack of) grumbles, but didn't experience them. Much more reasonable rates than some of the other "big names" on the River Walk. I will stay... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Russell77017, It was great to hear you thought our beds were clean and comfortable. Thank you for sharing. Occassionally, some guests have a problem negotiating our shower handles, and perceive we have no hot water when that is not the case. We have signage in bath room with instructions to clarify. More 

Stamford, Connecticut
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

I booked this hotel at the last minute because I wanted to be in town when the Spurs won the NBA championship. Good location on the Riverwalk & for a decent price. The staff was quite helpful. I called the valet because I left my charger in my car. The gentleman on the phone was super nice and told me... More 

Was this review helpful? Yes 1
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Thank you for recognizing our superior staff. They are top notch! Go Spurs! More 

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