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Wyndham San Antonio Riverwalk

3.5 of 5
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111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
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Wyndham San Antonio Riverwalk
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Ranked #140 of 352 Hotels in San Antonio
A recent review
4 of 5 stars Reviewed October 2, 2014
kknkrobinson
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940 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wyndham San Antonio Riverwalk
See the most recent reviews
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 2, 2014

The renovations are nice. The bed was very comfortable and the Valet Parking attendants were some of the best in San Antonio. The breakfast is amazing I highly recommend it. There was only one hit. Marie , a lady at the front desk. Every one else was all about the customer. Marie was less than customer focused. We would definitly... More 

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GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

kknkrobinson, Thank you for taking the time to provide us your impressions on your recent stay with Wyndham. We were glad to hear you enjoyed the newly renovated rooms. I appreciated your comments about our valets being the best, and look forward to sharing this comment with them. Our breakfast buffet has been upgraded in recent months, and based on... More 

1 review
4 of 5 stars Reviewed September 24, 2014

We booked our reservation through "Groupon" and ensured our reservation was still available 3 days before the actual trip and they confirmed everything. However, upon our arrival, they could not find our booking and we had to spend a few minutes at the desk to sort out the ball drop. Fortunately, there was someone on hand to bring the ball... More 

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GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Randy M., Thank you for taking the time to provide a detail on your recent experience with us. I was happy to hear you enjoyed the many options provided at breakfast buffet in the111 Grill. We are currently having our guest rooms renovated, and all will be complete by the end of October. If you sign up to be a... More 

Kuwait City, Kuwait
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 20, 2014

The hotel is well located with easy access to the river. The rooms are clean and decent. The buffet breakfast is well laid out with a chef available for making eggs on order. The place does tend to get crowded and finding an empty elevator to go up or down takes a while. Keep this mind if you have to... More 

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GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Rahul P2, Thank you for taking the time to share your favorable comments regarding your recent visit with us at the Wyndham Riverwalk Hotel. I appreciate your noting we have good proximity to the restaurants and nightlife, and that you enjoyed our restaurant offerings. Occasionally during a full hotel check out, the elevators may take a few extra minutes to... More 

Miami, Fl
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 18, 2014

Spacious room on the 20th of 21 floors. Super comfortable bed with plush linens. Powerful and quiet AC. Spacious bathroom, though for some reason in my 20th floor room I had to run the hot water several minutes before hot water flowed from it, including the shower which was mildly inconvenient. Large HD TV. Coffee maker and room service restored... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

rich zimme, Thank you for sharing your detailed comments from a recent visit with us at the Wyndham San Antonio Riverwalk Hotel. I was pleased to hear your enjoyed the comfort of our newly renovated guestrooms. All our guestrooms will be renovated by the end of October. I apologize for the brief delay in hot water. I will ask by... More 

Delphos
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 18, 2014

This hotel is nice but it will nickel and dime you. Parking extra, internet extra. Other hotels this is included.

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Buffy R., Thank you for sharing your recent experience at the Wyndham San Antonio Riverwalk hotel with us. I was glad to hear you enjoyed your visit. I was sorry to hear you thought you were nickeled and dimed. I know you mentioned that other hotels include both parking and internet in their rate, but I am not aware of... More 

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