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Wyndham San Antonio Riverwalk

3.5 of 5
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111 Pecan Street East, San Antonio, TX 78205 (Formerly Crowne Plaza San Antonio Riverwalk)
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Wyndham San Antonio Riverwalk
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Ranked #139 of 352 Hotels in San Antonio
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1,029 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Wyndham San Antonio Riverwalk
See the most recent reviews
1 review
4 of 5 stars Reviewed May 5, 2015

Adan and Greg were by far the best bar tenders i've ever had in a hotel. I am big on customer service, and being able to feel at home. I must say i've never felt so at home and welcomed because of these two guys. I don't know why anyone would say anything negative about these two! If anyone has... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Marissa C, First of all, Thank you so much for the tremendous review of our hotel and your experience while visiting San Antonio, Wyndham Riverwalk. Adan and Greg indeed are amazing bartenders and practice making everyone feel right at home all the time. I am glad you recognize the hard work and efforts our housekeeping staff puts into each and... More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 4, 2015

Friendly staff. Bath room /toilet needed a better cleaning. Look in the bath from the bed you could see black all under the rim. We found a beer car under the edge of our bed , left from guest prior to us. Tolet was has to flush, it might take three of four to get it to flush at all,

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Richard, Thank you so much for staying with us at the Wyndham Riverwalk, and the 5 star rating you gave us. I appreciate you complimenting our friendly staff as well. As for the small hiccups experienced with your toilet while here. Next time please just call our operator and she will have one of our personnel take care of it... More 

Garland, Texas
1 review
5 of 5 stars Reviewed May 4, 2015

We stayed on the 21st floor. very clean room, bathroom is just fine. yes the water is less than scalding but fine for a quick shower. elevators are quick. staff is beyond nice. they reallly went above and beyond and fulfilled every request we had. Park early though, their valet lot does get full. beds are amazingly soft and comfortable.

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Erin B, It is nice to learn that your stay with us was very comfortable. Our staff does an amazing job at making sure every guests need is executed as flawless as possible. We strive to make all guests as happy as you and we really appreciate your warm response to the service we offered you. Come back and visit... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2015

Pros: Murphy bed setup was pretty cool, and with the bed folded up the room was very large and spacious. The Riverwalk is very easily accessible. With a 3-night stay discount, it was within the USG per diem for San Antonio, so that was good. Cons: The hotel is on a semi-obscure part of the Riverwalk (with less top-side access... More 

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Matthew P, Thank you for staying with us here at the Wyndham Riverwalk. I am happy to hear you were more than pleased with your room assignment and Riverwalk accessibility. We do in fact offer a program for complimentary Wi-Fi when you choose to be a Wyndham Rewards member, this program is completely complimentary as well. We encourage our staff... More 

Fort Worth, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 2, 2015

We selected this hotel because it is on the Riverwalk and promoted direct access. The hotel staff was very friendly and attentive. The prices for breakfast were reasonable (for a hotel in this area) and the meal carried us through the day with ease. The one downside was the hotel elevator to the Riverwalk was not operating and apparently had... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Mark C, Hello and thank you for choosing the Wyndham Riverwalk! We are glad that you enjoyed all the amenities we have to offer, from our delicious breakfast to quick Riverwalk access. It was a pleasure to have hosted your recent stay and we are glad that you will return to our hotel in the future. We look forward to... More 

1 review
5 of 5 stars Reviewed May 1, 2015

In San Antonio every couple weeks. The Wyndham Riverwalk has become my mainstay, convienent to everything. It's staff is friendly and always ready to serve no matter what time you get in. The hotel is always clean and fresh. Great beds and linens. The pool area is very nice and relaxing, very good fitness area. Restaurant and lounge very comfortable... More 

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Ed H, Thank you for the tremendous response to our hotel Ed, it seems like you really appreciate the service we provide. I am glad you are able to take advantage of all the amenities the Wyndham RIverwalk has to offer. It is in the name of excellent guest service that we provide this to each and every individual that... More 

1 review
5 of 5 stars Reviewed May 1, 2015 via mobile

Christi G. was a rock star of a waitress. It was our first time on the river walk and she went way out of her way to give us some great tips on the best hotspots and things to do. The food was awesome as well! Thank you Christi for leaving such a great impression!

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Nerd A, We thank you for your positive thoughts on our hotel! Christi is indeed a rock star at our hotel. She, like the rest of our team always goes above and beyond for absolute guest satisfaction. We are glad to hear you enjoyed yourself based off the recommendation's we gave you! Come back soon! More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 1, 2015 via mobile

This hotel was exceptional for your $$. Staff was courteous and helpful. Room service was great. Keep in mind, the rooms do not have mini fridges. Always valet for $5 more. It beats having to walk a block. Valet is charged per day.

Was this review helpful? Yes
GM-KevinLatone, General Manager at Wyndham San Antonio Riverwalk, responded to this review

Chiquitas4565, Thank you for staying with us! We are glad you found value and pleasure in our hotel while in downtown San Antonio. We look forward to hosting your next visit very soon! More 

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